|January||Best time to beat the crowds with an average 5% drop in price.|
|June||Most popular time to fly with an average 18% increase in price.|
Average price of a round-trip
|$580||(avg. price over the last 2 weeks)|
Good deal for a round-trip
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Iowa to Barcelona-El Prat Airport.
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Scores according to KAYAK customer reviews
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Cons: "Internet connection at airport and lounge is not good"
Cons: "They are the best and air Canada should learn from them"
Cons: "Food was terrible. Except for the dessert which was good."
Pros: "Crew was very friendly"
Pros: "Flight was on time, baggage was quick, got out of airport and on my way."
Cons: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"
Cons: "Poor service and flight was dirty"
Pros: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Cons: "Nothing. Every thing was great!"
Pros: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Cons: "The service and the aircraft with QSuites were superb."
Cons: "The new Q suites in business are GREAT!"
Pros: "Q Suite is top-of-line business class product"
Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."
Pros: "The service was fantastic"
Cons: "Screaming babies. But hey, great flight"
Cons: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Pros: "Direct nonstop flight out of Doha, Qatar. It’s a 16 hour flight, so I’d suggest fly business if you can."
Cons: "None to rant about."
Cons: "Boarding process, Smart Phone App, food quality, Announcemebts, Time to unboard the plane, flight information displays at Doha are not easy to find the flight info"
Pros: "Flight services"
Cons: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"
Cons: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "All the services plus the entire team"
Pros: "5 star service"
Cons: "no wifi"
Cons: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Pros: "Always fun flying with them."
Cons: "Nothing disposable about the airline but booling process gave me a headace"
Pros: "Excellent service. Flight on time."
Cons: "Seats are too small"
Pros: "Flight was as scheduled"
Cons: "Did not like the entertainment"
Pros: "i liked that the entertainment system had a lot to offer, lots of movies and options. I liked the staff, they were very cooperative and friendly."
Cons: "the flight was delayed 45 minutes, passengers were waiting in a non-air-conditioned aircraft. The AC was working after takeoff. The airplane chairs were small and no leg room, on a 7 hour flight to Barcelona that was exhausting! Couldn't manage to get some sleep at all. Overall, at least I arrived to my destination safe and sound. Thank you!"
Pros: "Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight. Boarding process for business class could be better."
Pros: "Good food includes veg."
Pros: "Service and crue was good"
Pros: "The plane number one is very good but the onther one to cairo is good not like the first"
Pros: "It was something unexpected"
Pros: "Actually I can't even explain everything is good"
Cons: "Not being on time from Doha to chicago, it was an hour late departure."
Pros: "I had a great experience with overall trip."
Cons: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Pros: "Crews and quality of food was great"
Cons: "Boarding this flight consisted of minimal organization on the crews behalf, the Gate's security machines were off, people scattered everywhere with not enough seats to fit everyone. When entering the gate (with security machines turned off keeping in mind everyone has already passed general airport security and is only trying to enter the gate. Staff would direct passengers towards an attempt at creating a boarding queue. Once passing the gate doors and walking towards the queue directed by staff, it seemed to be a normal occurance to have another staff memeber shout at you and redirect you another way. Getting scolded by gate employees and requested to remove all electronics turn them on and being requested to remove most clothing items at the gate while everyone is watching with security machines off while only selecting a few passengers seems to be a regular occurnace in Doha & with Qatar Airways. People standing all around, no queues were initiated by staff, instead staff would push through passengers to get to the front instead of propretly annoucing the boarding through an intercom. No matter how loud staff was screaming their sounds were drowned out by the passengers which turned boarding a full translatlantic flight into a chaotic scene. Once on the flight I noticed the headphones provided were broken, I politely requested a new pair...from 3 different employees...which took over 20 mins to replaced. Qatar Airways prides itself on quality unfortunately as an economy passenger I have yet to experience any of that other than when it comes to good on flight entertainment."
Pros: "Excellent service on all 6 legs of the itinerary. Great selection of food and wine and entertainment. Superb seating layout in business."
Cons: "Frankly nothing!"
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Pros: "The crew was great, trully world class service"
Pros: "Cabin crew was pleasant and at least smiled."
Cons: "Why was it necessary to have to queue to present your boarding pass to get into a sitting area only to have to queue again to actually board the plane? What was the point of having priority access with status with Qatar Airways as an economy passenger to get into the seating area only to have to wait for ALL other passengers to then board ahead of you onto the actual plane especially when they say they allow priority boarding for those with status on the airline?"
Cons: "1- Flight from Delhi to Doha was very late, which made it chaotic for us to catch our connection at Doha 2- Entertainment choices were very limited"
Pros: "Staff was very courteous overall service excellent"
Cons: "Seating... our seating was changed so we did not sit how we would like"
Cons: "I miss my bag because the stuped worker. I arrived to my country without bag"
Pros: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Cons: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Pros: "On time, service was good"
Cons: "Food, I can't understand why the main course has such a poor taste and looks like it was eaten before."
Pros: "Well organized and easy to check in."
Cons: "Assigning seats at check in? Why was that a thing? Also why did we have to wait for almost an hour once we landed to be given a gate for us to unload? So stupid the whole thing."
Pros: "Great flight attendants and service. Plenty of entertainment selection to make the long flight enjoyable. The boarding was chaotic because of the airport facility."
Cons: "The airport is too small for loading a full international flight."
Pros: "Amazing crew very good service ."
Cons: "Chose my seat, instead of leaving it to the airline ."
Pros: "Plane was clean & modern"
Cons: "More leg room"
Cons: "Crew was not very friendly or helpful. Not even a drink service on this flight. Atlanta is over crowded and always a problem. Couldn’t avoid it this time."
Cons: "It was just the weather. I don't handle turbulence well. Delta crew was amazing as always."
Pros: "Lovely crew. The food was tasty."
Cons: "It would’ve been nice to make up some flight time in the air from the 4 hour delay and multiple gate changes that were all announced too late to delay a trip to the airport :("
Pros: "Was ultimately seated in Comfort+ even though I had an Economy ticket."
Cons: "Seat assignment with Economy ticket. More than willing to be asked to move for family seating, etc. Just feels nicer knowing you have an actual seat."
Pros: "Flight from Detroit to Phoenix had larger plane and more entertainment"
Cons: "Seats are so narrow. I barely made connecting flight in Detroit and there was no transportation to the next terminal. You’re on your own getting there and I almost didn’t make it. Both Detroit and Phoenix have nothing but wheelchairs and people pushing? Maybe we Should get some rickshaws?!"
Cons: "WiFi didn't work"
Pros: "It was a quick service"
Cons: "Better food"
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Pros: "Good food, entertainment and Delta Comfort section worth the extra cost."
Cons: "Boarding at JFK a nightmare."
Pros: "I like flying delta. They always serve drinks first"
Cons: "It’s such a long flight. Not your fault."
Pros: "The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight."
Pros: "No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta."
Pros: "Delta Comfort om commuter jet"
Cons: "The flight was delayed by more than an hour. My seat's entertainment system was broken, so an 8 hour flight with not much to do other than sleep."
Cons: "The flight from. JFK to Barcelona was delayed as well. Their computers were down in Atlanta. So everyone had to have their name hand typed into a computer when boarding. Then the pilot said that our bags are usually weighed and computerized for even distribution on the plane. That system was also down, so we sat on the runway waiting for that problem to be fixed. When we arrived at Barcelona, I unpacked and discovered a jacket and pants in my luggage were wet. The only place that could have happened was at JfK during their rain storm and the luggage weight issue."
Pros: "The flight crew were awesome"
Cons: "Not exactly the flight but the attendant white lady in Atlanta at the gate needs to sharpen her customer service skills, a bit obvious on who she prefers to deal with, as a foreigner and over 25 years of experience in dealing with the public, I felt the indifference. I frequently fly and my choice of airline is delta, this by far has been the only dissappointnent. Please do make sure this gets to the person in charge."
Cons: "Double booking and payment of flight. Dropped flight bookings. Not a good trip"
Pros: "Friendly, leg room, on time."
Pros: "Nice crew, no delays"
Pros: "There was a medical emergency and the crew responded quickly and asked for onboard medical personnels. Wi-Fi was fast."
Cons: "Lack of snacks."
Cons: "Disgusting smell to urine and else. It was a two-hour bad experience"
Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."
Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"
Pros: "The boarding was excellent. The staff was very friendly. The plane was clean."
Cons: "I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline."
Pros: "1. Great movie selection 2. Healthy food option 3. Craft beer was appreciated 4. Friendly crew"
Cons: "1. Wifi didn't work"
Cons: "Customer Service was horrid except for last attendant. At one point one rep sent us running out of a secured area to retrieve our luggage and then go to British Airways for connection. We had 45 minutes in front of BA ticket rep to get us on BA182 and they took so long we missed the boarding due to reps slow processing to issue ticket. Then we were stuck outside of secured area."
Pros: "short flight not much to say all was smooth crew was efficent"
Cons: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"
Cons: "Copilot was an hour late, inexplicably"
Pros: "I asked for a change of seat at the gate and was given it. It really made a difference to be at the window."
Cons: "Delayed 2.5 hrs. The next flight to Atl left and reached earlier"
Pros: "Service and staff"
Pros: "Quick and easy flight. Took about an hour and twenty minutes."
Pros: "Rebooked earlier flight home to Atlanta with no issues! Customer service was awesome."
Cons: "Delta refused to assign my seats until just before boarding, even though I booked my flights months in advance. This is very stressful and totally unacceptable to treat passengers this way."
Pros: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Cons: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Pros: "Business as usual and we actually arrived abit earlier than projected. Cudos to the pilot and crew."
Pros: "Good heads up to turbulence."
Pros: "When I went into customer service and explained that I lost my flight because of bean at the immigration for almost 2hrs and the woman she say u going on the next flight, one hr later I was heading to my destination Richmond."
Pros: "Great meal in economy. Delta entertainment was free and very comprehensive. Plane was packed, but service was great."
Pros: "On time great staff"
Cons: "Little cold"
Pros: "As Scheduled, staff hospitality"
Cons: "+$25 extra each bag, seats not near travel companion"
Pros: "Pilot has very smooth landing. Crew were nice"
Pros: "Nice crew, friendly. Plenty room on flight as it not booked full. Flight left on time"
Cons: "Lufthansa in Frankfurt is a nightmare. Gates are very far apart and Lufthansa scheduled layovers are very short. We were running close to 2 km from one end of the airport to other with little kids barely making our flights. Boarding was on tarmac even for 747, once in rain once in 40C degrees."
Pros: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."
Cons: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."
Cons: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."
Cons: "Too high price tickey and had to buy luggage"
Cons: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."
Pros: "The cheese sandwich was good."
Cons: "Flight left late. Airport employees weren't helpful. The plane was hot."
Pros: "Business class for great price but I’m tall and not much extra legroom"
Cons: "Seats are small and cramped. Food was tasteless. Entertainment equipment did not work well, slow and kept locking up."
Pros: "Flight was on time, food good. Even the movie selection was great, but ... (see what I didn't like)"
Cons: "Entertainment (sound) in seat 14K didn't work, despite 1 reboot. Please fix."
Pros: "The handicap service was wonderful. United was horrible"
Cons: "United handicap service was horrible"
Cons: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."
Pros: "The crew was nice"
Cons: "The boarding process and the fees"
Cons: "The gate was moved three times."
Cons: "It was a different way later flight"
Cons: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."
Cons: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"
Pros: "Everything was great overall. Flight wasn’t full, so I had some nice extra space for the long flight."
Cons: "Sat on the tarmac for two hours before take-off due to snow and ice. The flight itself was fine. Deplaning in Shanghai sucks. Economy class had to wait inside the plane while business class was let out and shuttled first because the plane parked out away from building and we had to walk down steep stairs and then ride a shuttle bus to the building."
Pros: "Great cabin crew. Acceptable food and beverage es"
Cons: "Long delays and missed connections. Shoving more people than possible in airport bus. Disfunctional audio jack on passenger entertainment panel (same as last year (poor Maintanence)"
Cons: "Terrible boarding. Finally we were almost 1 hour delay in departure"
Pros: "All of it"
Cons: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."
Pros: "On time, friendly crew, efficient connection."
Cons: "Food was below average - even considering discount tourist class seat."
Cons: "Did not like them charging extra for a seat assignment."
Pros: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"
Pros: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Cons: "Boarding process. Felt like a mad dash just to scan your boarding pass."
Cons: "Boarding a blitz chaotic"
Pros: "A very nice flight overall. Plane left 40 minutes late to wait for other connecting flights but caused me to miss my connection later that day. Was compensated with hotel room and dinner."
Cons: "Amount of time waiting for crew to address my call button request. Almost 20 minutes waiting for flight attendant to respond."
Pros: "Every thing"
Cons: "Operation system"
Pros: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Cons: "The cheese sandwich was awful."
Pros: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Cons: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Pros: "in-flight service was fine"
Cons: "Very poor ground staff at the check-in counter. Made me pay 2nd bag fee of $100 at the time of check-in, despite the airline rules allowing 2 free checked bags. The staff including the supervisor were so un-cooperative and rude. The supervisor snapped at me by saying that I was not doing the airline any favor by flying Lufthansa. At that point I just gave up and paid the totally unjust fee. Took me to a back room to pay the fees, where the credit card machine and even the printer wasn't working. ...... very bad experience EVER !!!"
Pros: "The crew was great. The flying by pilots was great. The seats were ok."
Cons: "The selection of movies, documentaries and news was very poor, from my perspective. Typically, when I fly from Europe with other airlines, I have no problem finding something I would want to watch during the entire flight. On LH, I couldn't find a single movie I cared to watch. I watched a documentary. I tried to watch live news, but it was often unavailable."
Pros: "Very polite and helpful staff"
Cons: "Food could be better"
Cons: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."
Pros: "On time"
Cons: "Announcement system sound quality so poor we couldn't hear the onboard announcements. Our flight attendant was not very friendly and he continued to address us in German even after he was aware that we were English-speaking (he spoke perfect English so that was not the problem). He didn't offer brandy to anyone on our aisle after dinner, even though I heard the attendants on other aisles offering it."
Pros: "Flight more or less on time - efficient"
Cons: "Baggage handlers on strike - airport chaotic - Swissport did poor job communicating waht was going on. One bag eventually arrived - took 3 hours second bag did not arrive and apparently did not get transferred in Frankfurt Told they would deliver bag - next day and would text and call - called at 4am !!! I just had come off 20hrs of travel. Phone on mute. No e mail. Now they say will deliver this evening - but no time slot so another wasted vacation day waiting for them to get their act together. Why can't they call/text me with a 30 minute window."
Pros: "Lost my tablet and it was returned to me! Great staff."
Cons: "The seat design at exit rows. The pouch is too far away. Made me leave my tablet behind bc it was too far. Nothing of significance to complain about. It was overall, a great flight and safety was put ahead of everything. Well done."
Cons: "My luggage was ripped open."
Pros: "See above"
Cons: "See above"
Pros: "The basics were fine."
Cons: "The crew on the flight was really loud and talked about unprofessional things. Every time I was woken up it was by a flight attendant talk to another attendant really loud across the plane. Also, this was advertised as Lufthansa but was actually United. Kayak seems to do this frequently, and as a customer it is confusing and disappointing."
Pros: "Never got on this flight on the booked day and got out the next day"
Pros: "Food and eating with proper utensils, Brandy after dinner"
Cons: "Entrainment center glitch. Headphone quality."
Cons: "The lines for boarding are ineffective and take too long."
Pros: "Crew was good. Boarding was good."
Cons: "Seats not that comfy."
Pros: "Front and rear boarding is nice, makes the process go a little bit faster"
Cons: "Seems stingy not to offer any free drinks on a flight, not even water. I'm glad the major US airlines have not started doing that. Checked bag fees are based on weight which is fair in a way, but annoying that I have to pack a travel scale and weigh it the night before to avoid being overcharged."
Cons: "Not getting bumped from a flight set up 2 months ago"
Cons: "2 hour window for transfers"
Pros: "The crew were friendly, v professional, v pleasant! The meal was hot fresh delicious! Great flight!!!!"
Cons: "They should serve FREE coffee on the connecting flight Dublin to London at 6 am. Ridiculous to make us pay for coffee after a long, international flight."
Pros: "I liked service given for special needs older senior"
Cons: "Landed early in LAX and then had to wai about 20 minutes to get a gate!!"
Cons: "My bag was delayed"
Cons: "I talk to member of the Kayak to change the spelling on my middle name. It was never done and i was charged 500 dollars through United to fix it."
Cons: "Seat was too hard. Very difficult to be comfortable on 11 hr. Flight with hard seats."
Cons: "chaotic boarding process"
Pros: "Fine flight, pushed back on time, tarmac shuttle service"
Cons: "Kinda crummy to not get any water or refreshments on a 3 hour flight"
Pros: "They had vegetarian options for food."
Cons: "I couldn't check in until I got to the airport so I was stuck in a middle seat. Boarding went smoothly but we sat on the run way for an extended period of time. The screens weren't working for the first 45 mintues and when they were finally reset the movies kept skipping which made it unwatchable, the 7 hour flight from hell."
Cons: "Very dirty. Waste in the seat back, gum on the floor"
Pros: "Staff is very friendly. With the right backing, this could have been one of the best short hop airlines."
Cons: "Boarding is a mess. Make people stand in their groups and enforce these animals to board in an efficient manner. Every other major airline does it. Staff is TOO friendly because these customers rush the gate no matter what and the staff is fine with it."
Pros: "Flight was good, food excellent and great service"
Cons: "We don't fly only every 5 years, so out of the loop on how to get around, booked with BA, but flew with Aer Lingus, please give us that info on our tickets! Dublin airport was horrible for us 68 yr. Olds to get around in."
Pros: "Staff was friendly."
Cons: "It would be nice if they offered coffee or tea or water for free. At least come around with a tray of water."
Cons: "Boarding process in Dublin was long"
Cons: "did not provide cover outside when boarding plane. luggage was not transferred and took over 36 hrs to retrieve even though there were multiple flights same day."
Pros: "had a row to myself"
Pros: "we were on the new Jumbo Air bus , looked new But TV system had a bug Seats were a bit jammed as expected these days Nice crew, tried to be helpful when directly asked , but they were too busy to come by and check ."
Cons: "Had to be rebooted twice and finally gave up on asking for the reboot"
Pros: "Not a single thing"
Cons: "this wasn't a BA flight.. it was air lingus and it was a disaster. shouldn't have been charged BA rates for this"
Cons: "No entertainment for a 3 hour flight??"
Pros: "We boarded on tarmac"
Cons: "No water or soda provided Unless you pay. Also we were told at gate to check hand carry since no more room but when we boarded there were lots of compartment spaces empty."
Pros: "The in-flight experience and service."
Cons: "The fact that my luggage did not initially transfer from the first leg of my trip to the second leg of my trip. I received my luggage by the end of the day, but it was somewhat inconvenient to not have a lot of my personal effects for several hours."
Pros: "Nothing! It is ridiculous that not even water is given on an almost two hour flight. We pay enough for the flight we should not have to buy water."
Cons: "The cost"
Pros: "Clean plane & bathrooms"
Cons: "About 45 minute late in take off. The sound system for movie was very distorted almost not usable. I fly several times a year. My first time with Aer Lingus. This was not a good example of your profession"
Pros: "Not much"
Cons: "Limited choice of entertainment. ****Lost my luggage both destination bound and home bound**** Being kept in the plane for an extended period of time after having landed. Not even a coffee during the connecting flights (Dublin to Cardiff and Gatwick to Dublin). Poor connecting facilities and having to repeat security screening before connecting to the second leg of trip."
Pros: "Boarding was faster."
Cons: "No free drinks. Tight on legroom"
Pros: "Great experience"
Cons: "Flight was delayed and we didn't have an update"
Pros: "They did a great job. Pillows and blankets were provided. We also got to have maps showing us where we were flying over and how long until we landed. Made the trip much easier. I've always appreciated the affordable flights Aer Lingus has offered travelers."
Cons: "They lost one of our two bags and were completely unapologetic about it. We had to cancel our car rental, the location we were planning to drive to where we had a reservation and get a hotel near the airport to wait for them to figure out where in the world the bag is."
Pros: "Online pre boarding would not allow me to print boarding pass but once at airline, everything went smoothly."
Pros: "Great airlines!!"
Cons: "No gluten free options"
Pros: "This was the first time I've flown Aer Lingus... and it won't be the last!! Great experience!!"
Pros: "Free movies and plenty of food"
Cons: "Would have liked to been able to afford better seats"
Pros: "It was like flying Southwest Airlines; No first-class; no business class; all one class."
Cons: "Absolutely terrible food choices; and for pay only. Very disappointing."
Cons: "Let us board, then flight was delayed. Sat on tarmac 2 hours. Didn't offer any snacks. Dinner options were poor."
Cons: "Our son's luggage did not make it to Barcelona with us. We arrived on Sunday. He was called Monday that a delivery service would bring to him that evening, but they did not show up. They were to come Tuesday morning, Tuesday evening, Wednesday morning and never showed up. He finally had to take a $35.00 cab to airport to get the luggage. NOT a good experience. The Aer Lingus support number just rang and rang, no one picked up for days! My daughter tried the main Aer Lingus connection but they referred us back to the same phone number. NOT good customer service."
Pros: "Very helpful and kind"
Cons: "Since my ticket was with British Airways "Operated" by Aer Lingus, I was not the only one confused about which airport terminal to go to. The taxi driver was confused too. He was not sure he had dropped us at the right place. Even the person at the Information Desk at the airport said it could be unclear for someone "not in the business". Please rectify. Thanks"
Pros: "Food was surprisingly good, crew were nice. Seats are way to tight...rididulous, like a cattle car."
Cons: "I was travelling with an injured ankle, had paid for a one way trip last minute because of a BA screw up on my RT ticket, and asked that I be given two seats if possible so I could put my foot up. I was moved to an aisle rather than center, but no empty seat, event though there was one in front, behind my row, and several rows back. Could have easily accommodated my request. My original ticket was MIA/LON/DUB...travelling for funeral, and changed leg from LON/DUB to LON/SNN to travel with my sister...paid extra for the ticket, told them I would not be using my LON/DUB leg. Was told no problem. When I went to re-confirm adn do nline check in on the 24th, my ticket had been marked trip completed...there was not return leg DUB/BARCELONA/MIA...just vanished. Paid 900Euros. Seems there should be a refund coming my way for the unused portion of my ticket. I would like to be contacted by customer service. 954.662.9537"
Cons: "I did not enjoy havin a layover in Dublin! What was supposed to be a 2hr layover to shop and the like was spent almost entirely going through US pre-authorization meanwhile my friend on another airline I'm a definitely over spent all of five minutes and then was able to enjoy her layover city. I will probably never do is stop over in Dublin. I did not like riding Aer Lingus. I did not like the food. The staff was also abrupt"
Cons: "When I landed in Barcelona, the crew did not give me instructions on my transfer to my connecting AA flight. I had no idea I would go through immigration, end up outside the airport and then take a shuttle to an offsite terminal 20 minutes away to go through security and passport checks again. After walking in circles around the terminal and getting bits of information from Barcelona airport employees I figured it out. I can't imagine how a non-Spanish speaker would have found his/her way."
Pros: "A not expensive company, but with very high standars. Defenetly"
Pros: "Lunch was actually ok!! Decent recognizeable tasty chicken is what I chose. Crew was ok, not so friendly, looked stressed actually."
Cons: "Flight was delayed- we left about 45 minutes late but landing in Toronto, it took about 2 hours. Luggage took forever. It took forever to disembark. Customs immigration was a walk through no lineup. Changing flights in Dublin was stressful too - having to line up for passport control when I only had 50 minutes for changing flights. Original flight was delayed, then it was a long walk from one end literally to the other end, then passport control!!!! Although flight was really cheap, I'm n sure I'll use them again. All the flights took forever to disembark, to take off. And the washrooms smelled!!!!"
Pros: "Nice plane, nice crew, the airline with the best cup of tea and it is the only airline with Tayto Crisps."
Cons: "Both flights, outgoing and returning, had the same problem. My family was spread all over the plane. My wife was in the back, I was in the front, and my two kids (ages 2 and 4) were split apart in the middle! Aer Lingus won't allow kids to be checked in online or over the phone so we couldn't address this until we arrived at the airport. At the check in desk, Aer Lingus personnel who are usually very accommodating told us "I'm sorry. It's a full flight. You'll have to talk to the flight crew." As if boarding a an international flight with two toddlers isn't difficult enough, now we had to do it without knowing where are seats were. All I can say is thank God for the accommodating passengers on our flight. The flight attendant was not helpful so I had to ask people myself."
Pros: "The crew was great"
Cons: "My entertainment screen did not work."
Pros: "Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned"
Cons: "Lost of deposited money to tea nsportation due to delay plane arrival"
Pros: "Good crew"
Cons: "Some free snacks could have helped"
Pros: "The crew was nice"
Cons: "Se take to much turbulence"
Pros: "The flight left on time although take-off was delayed due yo traffic. Plane is new and comfortable."
Cons: "I did not enjoy the Java coffee I ordered because the coffee pulps were the first item I tasted upon drinking the coffee. I called the attention of the flight attendants but nobody answered because the 2 were busy selling items to the passengers. I just removed the coffee bits by throwing them out of my mouth using napkin."
Pros: "Food was good and service excellent"
Cons: "The plane was very unconfortable"
Cons: "Flight being changed three times and delayed multiple times. Not weather related. To top it off, the airline decides to leave my bag in the states because the flight was changed and I didn’t notify them; which of course is ignorant because they changed the flight and didn’t even notify me."
Pros: "Food extremely ordinary-crew scarce when needed-stuff “sitting” around when they should be removed-standards of “American airlines” r way below others & should not be-BA whom I booked with should find another partner-Still waiting to be impressed by a NA airline"
Cons: "Service, staff, food. Hoping the return flight will be a bit above the norm"
Cons: "Two hour delay. Got to hotel at 2am."
Pros: "We made it"
Cons: "Might be the London airport but we did not know what gate to go to until boarding time."
Pros: "Arrived safely at destination."
Cons: "Even coffee cost money? Had to request water. Just cattle moving through."
Cons: "Plane was making strange noise Way too cold on the plane . When I asked for blanket they gave me one that wasn’t wrapped. I didn’t like that they didn’t even offer anything to drink for free."
Cons: "You had to pay for your drinks and snacks on the plan."
Pros: "Boarding was smooth as well as the flight."
Cons: "Seats are not as comfortable as the 747 ones."
Cons: "Decent seat comfort. 2hr fly. Great Alp scenery."
Pros: "After 18 hours of travel I just slept on this flight. Got on, fastened my seat belt, and don't remember take off or landing!! But the plane was MUCH cleaner and nicer than our international flight."
Cons: "Flight crew was a bit loud and it woke me up a couple of times, but it was at 2 pm. So I didn't expect them to be quiet."
Pros: "Easy to make the connection flight, very informative ."
Cons: "BA lost one of my checked bags and made it impossible to get help. Called numbers over 30 hour period in both destination city and BA phone numbers for lost baggage and no one answered. I had to travel back to the airport counter to deal with agents that basically told me there were thousands of bags in the warehouse and that the bag May or May not eventually turn up."
Cons: "Crew took bags before we boarded. We had a 2-hour connection and they would not let us CARRY ON our CARRY ON baggage. This made it extremely difficult to make our flight on time. Also, the guy was terribly rude about it"
Pros: "Friendly staff"
Cons: "We had to pay 55 euro for a checked bag. Since when do you not get one checked bag for free. Also had to pay for a coffee"
Cons: "I would think that for over $1,000 I should not have had to pay for food or drink!!!!!"
Pros: "First the flight was delayed, as it was the flight going to London. Then, BA staff did not provide timely information, and were disorganized without giving clear instructions to board the plane."
Pros: "We got to Barcelona safely"
Cons: "Paying for something basic to drink is something you'd espect on Spirit airlines not British Airways. The cabin crew and gate agents were rude and inconsistent with their behavior. They used to be full of class and unfortunately they are now trash. If I have other choices I will most certainly not choose BA."
Pros: "Very clean jet and friendly crew"
Cons: "No entertainment or complimentary meals"
Cons: "Crew was virtually invisible. Entertainment system very dated."
Pros: "More space than newer airplanes."
Cons: "No onboard entertainment."
Pros: "Not much- flight attendants seemed nice."
Cons: "No food, nothing but water free to drink, no entertainment."
Pros: "lost bag not delivered yet, more then 24 hrs now and still waiting"
Cons: "It is a short flight"
Pros: "I slept during the flight, means it was ok"
Cons: "I did not like the delay....but it happens"
Pros: "The inflight entertainment was terrific The crew was friendly"
Cons: "When we landed in London, we had to wait take a long bus ride to the terminal, and then we had the absolutely longer line for passport control in Heathrow. My seat didn't have enough leg room for my Feet and a small bag. The breakfast was just a granola bar"
Pros: "The secure boarding area at Heathrow was nice. I haven't seen that before."
Cons: "No free refreshments; water would be nice. No line control during boarding - people merging in all over the place."
Cons: "The space on the seat"
Cons: "No screens to help time pass, enjoy watching movies on the longer trips. Offer a "snack" and free small drink would be helpful. Pretzels or chips. Explaining customs would be helpful for those of us who don't travel. Cramped seating."
Cons: "Nothing was provided for free, no snack, no drinks. Porridge I ordered was really watery."
Cons: "Plane was late boarding, updates were not prompt."
Pros: "The crew was really nice and the food too"
Cons: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."
Pros: "Everything went very smoothly."
Cons: "Seats on the flight London to Barcelona weren't as comfortable but it's not fair as it's just the model of airplane. Although modern seats just weren't that good to try catch some sleep."
Cons: "Too many busses to take to different terminals."
Pros: "Klean sears"
Cons: "Full flight"
Pros: "Quick and painless"
Cons: "The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency."
Pros: "Everything was on time. The plane was kind of full but the flight attendants really tried to reseat passengers that wanted to change their seats. To me, that's above and beyond, being in the service industry myself. The entertainment was really diverse and offered many options. The food was good and the red wine was excellent. The pilot gave us regular updates about the flight and the weather in Barcelona, our destination. The seats were roomy and comfortable. Restrooms were very clean."
Pros: "When we got struck by lightning, the pilot helped us stay safe a feel like we were in good hands."
Cons: "The flight was delayed due to scary weather."
Pros: "After I got my flight it was easy to get my luggage and everything."
Cons: "There was a lot of delays for the boarding of this flight. The gates also close early and didnt want to let me in."
Pros: "Great, easy trip. Nice plane, smooth skies."
Cons: "It took over an hour for us to take off because the cargo door would not close and an engineer had to come do paperwork. The pilot kept saying, "In 15 minutes we will leave" over and over."
Pros: "Good, attentive crew. The aircraft was clean, and the overall operation (boarding, inflight, baggage delivery) all looked pretty solid. I would fly"
Cons: "Seat pitch was very tight, and I'm only about 6-1 in height. This was not terribly comfortable even though the flight was only about 2 hours."
Pros: "Everything went very smoothly! Really impressed with this flight, crew and food"
Pros: "Professionalism and friendliness of flight crew"
Cons: "Lack of entertainment options (no seat back screens)"