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My Delta flight 2423 from Atlanta to Oklahoma City got delayed multiple times. It was originally scheduled to depart at 10:41 pm EST with a 11:58 pm CST arrival in Oklahoma City. However, after multiple delays, the flight finally departed Atlanta at around 12:40 am and arrived in Oklahoma City at around 1:50 am. What was even more disappointing was that none of the crew members acknowledged, let alone apologize, for the delays. These delays were not due to weather and were only due to operational/mechanical issues on the part of Delta. As a former Platinum SkyMiles member, I valued loyalty with Delta. However, after having similar experiences in the recent past, I'll be switching my loyalty over to American Airlines going forward. This was a highly disappointing experience.

Delta always provides stellar service. I am always impressed and will try my best to travel via Delta if I can afford it.

In-flight: great! Efficient & comfortable, no complaints. On the ground: quite the opposite. The flight was delayed with no real explanation. If you can fly direct with Delta that's your best bet. Connecting flights with them when one is delayed, especially if the next flight is to a small airport, really was a mess. They did correct the problem with no cost to us, but it made getting home a 24 hr journey instead of 8. Also, staff at the gate at Minneapolis was NOT kind at all.

Great flight with a terrific crew. Uneventful and early arrival. Thank you.

It took so long to do a baggage drop and it was bad enough. I had to go to the extreme end of the terminal because it’s a USA flight and go all the way back to the center indigo to security.

Delta One upgrade it would have been great if my tray extended (it was jammed and wouldn’t pull out), seatbelt had too much slack & my little cabin door didn’t close properly

Convient flight. Good experience. No complaints other than the food quality seems to have decreased.

Our seats were comfortable with adequate room to stretch out and recline. The food was tasty and served it just the right intervals. Our flight attendant was extra attentive and friendly. Flight arrived early. And the most turbulence. Overall that’s good and experience for an 11 hour flight as can be hoped for

Main cabin seats are uncomfortable for long flights. Food is mediocre at best. Cabin crew is good. Pilot was nice enough to tip the wings for viewing the Alps.

Everything went well with the trip. Clean airplane and very nice staff.