Find cheap flights from Italy to Memphis
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Top 5 airlines serving Italy to Memphis
Scores according to KAYAK customer reviews
Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"
Cons: "Seats are small and not good for one's neck"
Cons: "Over a month ago I requested a seat with extra leg room due to a documented medical condition. My request was not granted and I was in pain most of the flight."
Cons: "Traveled Comfort Plus. Looking really crowded in the main cabin."
Pros: "The head flight attendant was very nice and fun!! She made a delayed flight so much better. Plus, or pilot was great!"
Pros: "Seats confort for nearly a 5 hours flights were ok. Entertainment system is working good."
Cons: "For a more than $800 ticket on a domestic flight: The flight could have been on time The food is not free and limited Entertainment system: the choice of programs and movies is a little bit too limited."
Pros: "Very nice, pleasant crew."
Cons: "Extended turbulence was very uncomfortable. One toilet out of service. Otherwise good flight."
Pros: "We got earlier than expected to our destination"
Cons: "Perhaps educate passengers on the new Delta process of boarding. Too many passengers where disorganized; the crew tried very cars to direct people"
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Cons: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."
Pros: "Crew was very good."
Cons: "Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane."
Pros: "Great experience!"
Cons: "The flight attendants were quick with the pick up of drinks. I had only been served my drink for five minutes and they were already coming around to pick up trash."
Pros: "What did you like? Decent meals, no charge for cocktails, blankets, pillows and head sets for everyone, friendly flight attendants, excellent entertainment options."
Cons: "Food was blah, not hot and watery"
Pros: "The crew was dealing with NOVA/DC residents"
Pros: "Crew was very professional. Seat uncomfortable. No entertainment. did get water or coffee."
Pros: "Super nice gate agent, doing her best to get us out on time but very clear spoken and nice about it!"
Cons: "No monitors for entertainment!? FA was just ok, nothing bad but sure not a standout."
Pros: "best meal ive had in so long service was great the captain anniuncements were clear and detailed"
Pros: "On time"
Pros: "We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day"
Cons: "Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant."
Pros: "We got on we took off and arrived on schedule just as it should be."
Pros: "Everything clicked from the start"
Cons: "This flight always arrived 25-30 minutes early...why cant delta post the correct arrival times?? My first class priority boxes did not come off first but near last and wet!? Bad handling but at least within the 20 minutes!"
Pros: "Flight attendants were excellent, flight from Milan to JFK, while long was reasonably comfortable. Food was pretty good. Lots of free movie and TV choices. Leg room was OK."
Cons: "It would be nice if the seats leaned back just a little more for sleeping. Make certain you have used the restroom before you get to JFK and customs. Customs was a pain but I had lots of time between flights."
Pros: "The staff & crew were friendly. I liked having access to free entertainment. I liked being able to see the tracking of my checked bag (notifications)."
Cons: "My bag was roughed up a bit. Protective belt was torn off & signs of light damage."
Pros: "Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly."
Cons: "nothing realy"
Pros: "Comfort ability to board earlier and being able to relax in Sky Club with good choice of refreshments. Staff on plane were very attentive as responded quickly to requests. Check in was much quicker than previously and staff were very friendly. I like being able to get boarding passes online which makes boarding much easier. I liked having space for comfort by seat"
Cons: "Some airlines have free first suitcase for comfort. If you checked in a little later overhead bin may be filled."
Pros: "The seats were comfortable,,,,,, And we flew fast than other airlines I been on, And wow the stewardess were the best , wow service was excellent,,,,,,,,,there was lotion in the bath room, And tooth brushes and tooth paste, wow loved it, Great flight, thank you."
Cons: "Really everything. Love the Korean airport, There was a small capsule room I rented for the time between flights ,,,,, and not have to leave the airport .....took shower and nap. Just what I needed, Then got me three sandwiches and big thing of orange juice at Seven Eleven,,,,, Ahhhhhh happy happy happy."
Pros: "We landed"
Cons: "They need to raise the temp on these planes. Give free blankets or put a warning on the boarding pass saying that you will freeze."
Pros: "At the counter the staff is friendly, nice."
Cons: "There is no one to organize the lines to the self check in on the computers, basically a mess, nobody knows how many lines are there."
Pros: "comfortable seats in comf+ but no pillow or blanket for 4 hr red eye? Come on delta"
Cons: "Gate agent was the worst in two years..never smiled, never thanked anyone and didnt call me by name or recognize my diamond status. Boarding was a fiasco with the pillars in too small of a gate. FA had too much coffee they kept main babin lights on way too long and kept loudly asking if anyone wanted extra drinks snacks....this is a redeye, people want to sleep!!"
Pros: "Delta gate agents kept everyone well informed and updated as to new boarding time/procedure"
Cons: "Flight was delayed by 4 hours and reason was not explained or obvious"
Pros: "This was probably the best flight I’ve ever been on. The staff had a great sense of humor, as well as openly honored our military by bumping up an active member to first class."
Pros: "The plane went where it was supposed to go."
Pros: "Itwas fast and easy."
Cons: "Nothing. Everyrhing was good."
Pros: "The crew was nice and pleasant. They didn’t fuss over ym carry on being too big. They were very accommodating. Boarding was very quick again"
Pros: "On time"
Cons: "Boarding was a little slow and a few minutes late taking off but still made it on time"
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Pros: "delays for a long time to get to the gate than delays for more than 2 hours for a crew to come in..."
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Cons: "Not a fan of the distance between our arrival gate in ATL and connecting flight to BUF. Couldn't be helped, I suppose."
Pros: "The flight was run through Delta out of Seattle, and the crew was friendly and very helpful, as it was initially somewhat confusing how to check in for the flight online via WestJet's site - but the check-in agents and gate agents quickly clarified! The flight also boarded and departed mostly on time, and the onboard wifi was great."
Cons: "It was a bit confusing to check in online, as the WestJet site doesn't list Seattle as a departure city and then it took several different input attempts before Delta's site found my WestJet flight info."
Pros: "We upgraded our seats to Delta Comfort, at a cost of round $90 per flight. It was well worth it!"
Pros: "Crew ok. Not much information given."
Cons: "Bad weather. Bumpy. Low visibility. I can understand. I am a diabetic. Held for hours. No opportunity to purchase food. Two days to travel to CIU from Detroit, then flights cancelled. Rented a car to get home."
Cons: "The flight was cancelled after waiting in the airport all day! I missed my conference on Thursday and Friday morning because I had to rent a car and drive! They did not seem concerned at all sbout money that was lost such as hotel, tickets for conferences and gas. All was said is the weather was bad snd we will get you out soon as we can."
Pros: "Great cup of coffee, and some real lookers that were easy on the eyes :) on this flight. For an early morning flight this is always important. This was a connecting flight."
Cons: "Too little leg room; hit entrees poor tasting"
Pros: "Comfortable seating in business class Arriving JFK early."
Pros: "Movies- pro staff"
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."
Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Pros: "Everything perfect and arrive to destination on perfect time."
Cons: "All positive."
Pros: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Cons: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Cons: "The plane is so old..,"
Pros: "Newer plane, crew was amazing, seats were adjustable"
Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Pros: "Fantastic gate agents!"
Cons: "The food was terrible."
Pros: "The crew was pleasant"
Cons: "Baggage checkin & flight boarding was slow & disorganized."
Cons: "I congratulate the KLM crew!"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Cons: "Staff rude and short"
Pros: "No delay and nice staff"
Pros: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Cons: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."
Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Cons: "Boarding was very slow."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Cons: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Pros: "Staff very pleasant"
Cons: "Evening snack was not the greatest breakfast was pretty food"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Cons: "Flight departed 35 minutes late"
Cons: "Didn’t happen."
Pros: "The attendants took great care of us. Super smooth flight."
Cons: "Customer service"
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Cons: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Pros: "The flight attendants could not do enough for you."
Cons: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Pros: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Pros: "Great crew service. Among the best ever."
Cons: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."
Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."
Cons: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Pros: "Spacious cabins, friendly service"
Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."
Pros: "We love the flight all the way"
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "The price was nice."
Cons: "Plane looked unkept on exterior. Crew was nice but lazy."
Pros: "Nice crew"
Cons: "Not loose my luggage:)"
Cons: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Pros: "The crew was terrific."
Cons: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Pros: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Cons: "See previous"
Pros: "The schedule and timing"
Cons: "The airport, some of the crew, the aircraft seats, the entertainment system"
Pros: "Air. France usual"
Cons: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"
Cons: "Everything very good"
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Pros: "Amazing crews!"
Pros: "Everything was great"
Pros: "Very little"
Cons: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"
Pros: "Intranet wifi meant I could watch entertainment on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Crew was very nice. Food was good and tasty."
Cons: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."
Pros: "Food was ok."
Cons: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."
Pros: "Crew was nice, too short of a flight to figure out more"
Cons: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"
Cons: "they lost our luggage very inconvenient"
Cons: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Cons: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Cons: "The seat padding is rather thin."
Pros: "Over all everything was great, except the bags check in"
Cons: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Pros: "On time."
Cons: "Did not seat together passengers, although booked and checked in at the same time."
Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Pros: "The crew was very friendly and professional. The food very good"
Cons: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."
Pros: "Priority boarding with kids"
Cons: "Nothing special just like easyJet ir Rayanair"
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "Easy, fast, comfortable, no hassles"
Pros: "Courteous crew"
Pros: "The service"
Pros: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Pros: "Speed, courtesy of the flight attendants"
Cons: "Landing was a bit rough, understandable due to the weather."
Pros: "It was on time and the crew was good"
Cons: "The food wasnt upto the mark"
Cons: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"
Pros: "Good on a short flight"
Cons: "Paying for carry on due to weight limit. First time this ever happened!"
Pros: "Airplane staff were good"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Cons: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."
Pros: "The boarding process was smooth and the crew friendly. Flight ran on time."
Cons: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."
Pros: "The flight crew and flights itself were great."
Cons: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."
Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Pros: "The food, the facilities, the seat, everything."
Pros: "Kind, courteous, attentive crew. Smooth flight."
Pros: "Amazing crew and Ground staff. Check in and bag check in was really smooth and fast."
Cons: "Maybe some more options of snacks. In flight entertainment was not working so can’t say much about it."
Cons: "Flight was delayed 1 hour. We still managed to make our scheduled rendezvous."
Pros: "The ✈️ and timing"
Cons: "Amounts of food is ridiculously little for someone who gets hungry fast"
Cons: "Although we "upgraded" to a front row with supposedly extra legroom, the dividing panel in front was closer than a row of seating would be and there was no room to stretch legs. Painful!"
Pros: "The boarding and take off is good-getting to the destination a bit ahead of schedule is welcoming"
Cons: "Flight attendants so ordinary in what they did, lack of professionalism, service so so, talk a lot but do little"
Pros: "Great in flight entertainment"
Cons: "A bit of legroom was blocked with wiring box"
Cons: "Really doesn't fit into the "didn't like" category but my boarding pass said Zone 6, however there was no Zone 6 called nor signage for it. Even the person checking our boarding passes was surprised. Just a comment really!"
Cons: "plane is old and dated, service is minimum"
Pros: "The crew were very good. In any case, I shall fly with AC again."
Cons: "Lining up to check in with bags. The customers were "sorted" but I finished up on a very long line with only one person serving; after 30 minutes, that person just wandered off, presumably for a break. We, on the queue waited for 15 minutes for a new person to return. When it was my turn to check in the process took no more tan 30 seconds whilst for others it had taken 10 minutes and more. Dreadful experience. The choice of entertaining films was limited on my flight; normally AC has a wide choice."
Pros: "Everything was good"
Cons: "One Stu artist who was a older women she was very grumpy, there was little to no turbulence the whole flight and if you got up to go to the washroom and we’re waiting and seatbelt light came on she would make u sit down immediately even if it wasn’t that rough, she made a girl wait for the washroom for 45. Minutes was kinda pathetic, when she was on her shift break not one person had a issue with any of the other flight attendants only her"
Cons: "The delay from Toronto to Newark which makes me pay extra money for my parking."
Pros: "Wifi was great with very little disruptions. Service on the flight was expedient and frequent. In seat entertainment was excellent"
Cons: "I had the only seat on the row with no power for devices. All seats have USB power, but I was working on a laptop and had no AC power. The other seats did. This seems to be the case for the window seats on the right side of the plane and the aisle seats on the left side of the plane."
Pros: "This time I didn't have to pick up my luggage in Toronto, it was lucky!"
Pros: "The flight arrived about 30 minutes early. Also, it left a little late. For me, the less time on the plane the better."
Cons: "Guy next to wanted to charge phone a laptop in USB port in front of me b/c his was our of order. This worked out OK but in a small space it's not so good. He was bare foot too. Take of your shoes but wear socks, please....Plane was not hot, actual a litter chilly."
Pros: "Food and cocktails included alongwith entertainment"
Cons: "Hour late .. departure delayed ..pilots caught in traffic"
Pros: "This time I got my choice of meal, at least."
Cons: "Rouge's entertainment system is spotty. It's via WiFi and you must have your own device. It didn't work for many on the flight including myself. Also, you need to pay for alcoholic beverages on Rouge's trans Atlantic flights."
Cons: "Left our luggage in Montreal!"
Pros: "Empty seat between us"
Cons: "No movies. Had to load app for entertainment. Then WiFi never worked"
Pros: "movie selection on international flight was great."
Cons: "Had a serious delay, which was not acknowledged in anyway. We just waited near the gate for a long, long time. Also, for one of my flights, my group number was never called. I asked the flight attendant about it (when I passed through the gate after most other customers had boarded) and she flippantly responded with something like, "Yeah, maybe I didn't call your boarding zone. I don't know. Whatever." This left a terrible first impression on me."
Cons: "I had to eat a big pizza from outside.. nonsense food and only water being served 24/7 as if I am from a desert..bullshit."
Pros: "I don't like air canada"
Cons: "Check in crew was rude and awful. Flight cancelled without notification, thankfully the minute we noticed I called customer service. Waited an hour on hold before luckily grabbing 2 last seats on a flight going out the next morning."
Cons: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"
Cons: "I was on AC A333 from YYZ to MUC. The audio system for my seat didn't work and made for a long flight. Lucky I had downloaded some movies from Nextflix to my mobile device. The only thing I was able to use is the flight tracker on my seat screen."
Cons: "See above."
Pros: "On time."
Cons: "Entertainment system at our seat not working AGAIN. Had to wait 40 minutes at back of plane after using washroom. Isles blocked by drink cart."
Pros: "Seats, entertainment"
Cons: "We had to change planes, after boarding the original aircraft, and were delayed almost an hour. We thought the airline (Air Canada) could have recognized the inconvenience with a free drink or extra snack."
Pros: "Surprisingly roomy seat. Fine staff."
Pros: "Entertainment and food were nice. There were two meals, one would have been fine, but both were great."
Cons: "The check in counter in Dublin was horrendous. I was forced to check a luggage that was my carry-on on the outgoing flight so there was no reason it was not going to fit on the upper compartment, but the counter agent forced me to check it anyway, even with it being under weight limit. The line was huge and there were 5 counter agents, but 3, and at times 4 agents, at a time, were only pulling from the priority boarding line. We had to wait more than one hour to check in. Than to the boarding, the same people from the counter were the boarding agents. The boarding was extremely slow and again unorganized."
Pros: "Flight was on time and crew was friendly"
Cons: "Old airplanes, not very clean"
Pros: "The flight last less time than expected."
Pros: "International flights were Excellent. Competent personnel, good food, comfortable seating."
Cons: "No complaints."
Pros: "Media and staff very good"
Cons: "Airport was empty, plane was empty. But still had to wait to get on due to filled with people who put suitcases away that sat near front but not first class."
Cons: "No food when they got to back row and we were starving. No apology and no alternate offers. Also my two yr old boy was about to fall asleep and every time the crew member switched on their reading light and walked away. I had to turn them off. Worst experience on an Air Canada flight."
Pros: "I really enjoyed the amount of food we got. Especially for the long flight we had. Chicken , snack and then a wrap. Very good. Please continue this."
Cons: "The seat in front didn't have the foot rest and it was really uncomfortable. Anyway to make the seat go back a bit more would be ideal , other then that the flight was great. Crew was very helpful and friendly"
Pros: "The crew was inviting, helpful, and very kind."
Cons: "Entertainment system did not work. No WIFI on the plane (which was, admittedly disclosed upon ticket purchase, so it was no fault of air canada). Chairs were very uncomfortable and the individual in front of me reclined fully for the entire trip."
Cons: "When you roll up on clerk at the check-in counter and she's already eyeing your carry-on bag you know you're gonna have a problem. My bag was purchased a month ago and I made sure it met all major airline specs so when she immediately told me I'd have to check it, I told her it would fit no problem in her little mold. She insisted that it would not and I'd have to PAY to check it. I picked it up and easily popped it into the mould but my zipper snagged on the way in and she said that I was not allowed to "force" it in. I then easily lifted it in and out twice without the zipper snagging. Then she insisted that I weigh it. 22lbs is not much at all so I figured I might get caught here but to my surprise I was only at 23lbs. So she immediately said I would have to pay because I was over weight.... BY 1 LB! So I opened my bag and took out bag of carrots and put it back on the scale. She was so pissed that she couldn't charge me anything that she never made eye contact for the rest of the process. She then said that because I had my cat with me I could not sit in the row I had booked because it was an exit row. I insisted that it was not an exit row as I had just flown on the plane four days earlier with my cat in the same seat. She refused and moved me to a row with less leg room despite my having paid for the upgraded seat (I'm 6'4"). Upon boarding, I confirmed with the flight attendant that my original row was NOT an exit row. It was behind the exit row and there are no restrictions for that. One terrible staff member is all it takes to ruin a flight. Air Canada Rouge also happens to be a soda can with wings so that doesn't help."
Pros: "politeness and helpfulness of crew"
Cons: "boarding was very slow--people went to the gate unprepared -eg boarding passes misplaced and were not asked to step aside"
Pros: "The flight seats were great. Spacious, charging ports, cheap flight, and had entertainment in-flight."
Pros: "Nothing positive. Horrible experience."
Cons: "3 mechanical problems. Two missed flights. 16 hours late. Lost luggage. The crew sent us at wrong place, we were stuck in a room until 6:30 am. We had to sleep on chairs. Everything that could go bad went bad. Will never ever fly with Air Canada again. That is a promise."
Pros: "Just about everything. And to top it all off, I found that the air inside the cabin was very good and so I arrived after 14 hours on board without red eyes and a headache"
Cons: "I was sent to Frankfurt because Air Canada messed up my flight. When I got to Frankfurt, they had booked me on a lufthansa flight. When I got to the gate to get a boarding pass, the person told me that Air Canada had not paid them for the flight and unless they were able to contact them before boarding the plane, I would not be able to get in. They were able to do so right before boarding. The plane from Frankfurt was over one hour late. I was supposed to arrive in Lyon at 10:35am and got there at 7:30pm. Throughout all this ordeal, Air Canada staff members were mostly unhelpful and often rude."
Pros: "The Flight Attendants were excellent helpful and very pleasant"
Cons: "NOTHING !!!"
Pros: "A wonderful agent named Danyelle Mariner in Raleigh did an excellent job finding us an alternative flight when she saw that we would not make our connecting flight in Toronto. Thanks"
Cons: "There seems to be a problem with the Toronto flights in the afternoon. If they are all being rescheduled change the plan."
Pros: "Plane, (bathrooms) very clean, and crew was exceptional. Ample food and drinks were supplied. I also had more room this trip in Economy class, as one seat next to me was empty."
Cons: "For Economy accommodations, this flight was good, no complaints."
Pros: "Haneda is a beautiful airport and the airline staff there were great, as service generally is in Japan."
Cons: "need to devise a better boarding process--small number of zone 1 and 2 passengers, then massses in 3, 4, and 5. More zones or more thought into how to improve customer experience for all."
Cons: "No TV on an eight hour flight. Food was terrible!"
Pros: "Nice for a long flight - attendants and entertainment was as nice as possible"
Cons: "What else can be said for airline food that has been left untold"
Pros: "No hassle about size and dimensions of carry on luggage - yeah! On time departures and even early arrivals! Very polite and great customer service! Enjoyed the bi lingual (english/french) aspect of announcements! good movie/entertainment choices!"
Pros: "The televisions in the seats with the movies were the only thing that helped make this ride bearable."
Cons: "I know this is just a part of life, but children on the plane screamed the entire flight. Every seat was filled. We were delayed before take off and had to sit on the plane packed in there like sardines. The attendants were rude and overworked. The plane was older and less comfortable than my flight to Europe."
Pros: "Great staff, smooth flight"
Pros: "The crew were really friendly."
Pros: "The crew was amazing they always wanted to felt comfortable during the flight"
Pros: "All flights were on time or early and luggage made it to final destination with me."
Cons: "Wish they had another snack option besides just pretzels."
Pros: "Staff were efficient, polite and very professional. The flight was 20 min early at arrival. The plane was clean and comfortable. The entertainment very good."
Pros: "Easy short flight."
Cons: "Plane was pretty compact and crowded."
Cons: "Flight was scheduled to leave at noon. We were delayed for 2.5 hours due to incoming flights, which were delayed. Finally they told us to board at 4 pm. Once everyone was on board, they told us we "lost" our pilot and we had to get off the plane. Thirty minutes later, they "found" a new pilot and boarded us on the plane. We then sat on the plane for 4 hours because there was a system issue and the pilots didn't have our flight plan. At 8 pm, the pilot got off the plane, and new pilots came aboard. Finally, the plane left at 9:30 pm. We never received food vouchers, water, snacks during the delay. The pilot insisted the last delay was due to a system issue, the crew told us it was because of weather. In the end, I think they were all lying to us and they had no intention of leaving on time and just made excuses. We lost a whole day in Bermuda because of their lies. I will never fly United again."
Pros: "Flight was on time and efficient"
Cons: "Flight attendants always behave as if they barely have enough patience for you with your silly needs and requests. They border on being rude. This is not just this flight- but a signature of United. Maybe it is time to stop staffing international flights based on seniority, and let someone with more passion for customers come in, or swap staff with Singapore airlines."
Pros: "Plane size"
Cons: "Pilot driving way to fast"
Pros: "Flight to Italy fine"
Cons: "Flight was a Lufthansa flight operated by United, sold by webjet...there is not a United counter in Malpensa. Train was delayed, we arrived an hour b4 Flight, would not let us board. United is offering FREE re ticketing but webjet is extorting 480.00 additional on top of the 641.00 ticket...6 calls to webjet..several hours of frustration. I have used kayak for years...I will research reviews on all future purchases thru this web sites associates. Kakak...webjet is creepy company...check their references...yuk!"
Pros: "United does everything right. Organized and beautiful experience from check in to baggage claim."
Cons: "Seating in economy is like sitting in a high school locker for 8 hours of your flight."
Pros: "Legroom - they held flgt"
Cons: "terminals too far apart for reasonable transfer"
Pros: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars."
Cons: "Also united forced me to check my bags because I got a basic economy flight will never use them again it cost an extra 50 dollars. The one guy on board was creepy Newark airports eating system made me go to 3 different iPads one for food one for drink and one to pay. Just let me pay when I order!!! Also bad signage"
Cons: "Everything was terrible, no sympathy from United at Newark, not even an I'm sorry from them."
Cons: "Didn't make this flight either. Still in Dallas"
Cons: "Crew couldn't do anything to accommodate my diabetic wife"
Pros: "Everything for this flight was as expected for my ticket purchase."
Cons: "I had no problems with this flight."
Pros: "Boarded on time."
Cons: "Houston had a 40 minute wait on the runway"
Cons: "Over an hr late departing :-("
Cons: "Entertainment system and WiFi was broken on the flight."
Pros: "Getting home safely; entertainment choices; wine"
Cons: "Tight seats, but economy is that way."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "Crew was friendly and efficient. Snacks - coffee and stroopwaffle were MUCH better than what is typically available without cost."
Cons: "Engine noise made safety instruction and pilots commentary incomprehensible. Plane was equipped with wifi, BUT you needed to download an app to get access - which is a catch 22. Couldn't download the app because I needed wifi access, which I couldn't get without the app!"
Pros: "Friendly staff, and an informative pilot."
Pros: "We didn't die in a fiery explosion. The flight attendants were nice too"
Cons: "I know that I was in economy, but JEEZ! Everything was super cramped. I don't take up much room, but you couldn't do anything. I had a larger dude partway into my seat, my seat barely leaned back (and would slowly creep it's way to upright anyway), and of course I had no leg room at all, not that I was expecting that. Also, a six hour flight with just a snack offered is pretty absurd. I know cutting corners saves money, but I'm still paying money and it would be nice to have a slightly more pleasant experience. This was easily one of my worst flight experiences"
Cons: "Worst experience of my life's flies. United missed mine and my parents luggage, delivery after 5 days, made us to loose good part of our appointments. Very disappointed with United."
Pros: "Getting back home and not having to be afraid that United would lose my bags again."
Cons: "That United lost my bags, then said it will take 10 weeks to see my money back, than charged me for changing the flight (since I lost my vacation because I didn`t had my bags, I had to come back earlier), then put me in a plane with no room for carry-ons (let me rephrase... there was room, but allowing groups 1, 2 and 3 to get in with humongous bags didn`t leave any room for the mere mortals at group 5.), then taking an HOUR to send the bags up to the tray at the Houston airport. Worst vacation ever."
Pros: "First time flying united. It was a little rough landing back in Memphis though. I'm not sure what that was all about."
Pros: "The flight attendants were great and took the time to care for passengers. One guy was suffering from a migraine and the flight attendants did all they could to assist the gentleman with his issues."
Pros: "Smooth takeoff and landing. Luckily no turblance. Crew members were helpful and courteous, and added a little humor to their jobs. Good job!"
Pros: "On time, good service"
Pros: "Food service better than expected. Pleasant and efficient crew. Comfortable."
Cons: "Malpensa Airport. Too much walking and waiting, especially the long distance from check-in to boarding gate. Just mentions this for information as the issue is an airport problem. However, the airline will be greeting some frazzled travelers. And the your airline received us well!"
Cons: "The entertainment system did not work. The plane took off late, we were in the plane for over 8 hours and the movies kept dropping. I will never fly in United to Europe again. Our flight attendant was very slow, the other side had their food like 10 minutes before us. When it was our turn she was out of chicken. We were four traveling together and purchased our tickets at least two months in advance and they didn't seat us together."
Pros: "Fast flight home"
Cons: "The 3 hr layover in Houston"
Cons: "My name is Elizabeth and everything was OK"
Pros: "Really helpful, attentive, and nice crew. Rare to find these days. Also the newer seats were more comfortable and the entertainment options were really nice."
Cons: "Boarding could have gone a lit bit smoother. Makes no serve the way the boarding zones are assigned, causing jams on the place during the boarding process."
Pros: "Same as above."
Cons: "Same as above"
Cons: "One of the male crew was not too friendly. He never smiled. The other attendant was more pleasant."
Pros: "The staff was so helpful and kind."
Pros: "The captain kept us frequently apprised of activities to rectify a late departure. Cabin crew was very friendly."
Cons: "Tray tables looked like they hadn't been cleaned in weeks. Food was really awful."
Pros: "That I arrived to Memphis on time!"
Cons: "That the air isn't on until its time to board, instead of being a lil before its time to board."
Pros: "More comfortable"
Cons: "Lots of turbulence"
Pros: "On time and even early"
Cons: "Return flight wouldn't allow overhead cartons but made it up by bringing carry on to us"
Pros: "Crew were great"
Pros: "The staff was wonderful."
Cons: "The return flight was delayed several hours however there were several emails updating the status of the flight."
Pros: "Food and entertainment were ok"
Cons: "The temperature in the plane was really too cold. I have complained a few times and I have seen other passengers doing the same but the problem was not solved"
Pros: "crew was friendly"
Pros: "It was good"
Pros: "Actually probably should have given 5 stars"