Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy.
Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service.
American wins tge coach torture contest!
The snack selection and lack of entertainment
Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30...
The customer service/ticket agent skipped her lunch break to get us on the plane. She went way beyond the call of duty. We will be eternally grateful.
Staff was ind and friendly. Generous
Wish there was better food. It was okay.
Flexibility in changing reservation at the last minute. Excellent service on board, good food.
They were able to get us on an earlier flight to shorten the 5 hour layover
Never made it on that flight
United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver.
|Flights Arrive in||Key West|
|Flights Depart from||Jackson-Evers Intl|
|Airlines||American Airlines, United|
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