Internationally traversing should be seamless but picking up my luggage and having to re-check my bags
They moved my seat and then they asked me to sit in the back to balance the plane. I know I didn’t pay for seat selection but I don’t want to be a ping pong ball.
These types of planes have very small overheads bins. If you are not one of the first 25 on board, your folly bag goes gate checked.
The usual delays and of course our luggage never made it to our final destination.
Cons: "The one member on the crew team was rude and harsh. Very poor customer service skills."
Pros: "Great crew...seat spacing gives great comfort. Love they have a comfort class option. So much better experience than American. Wish Delta had more direct flights out of Charlotte."
Cons: "It was perfect!!"
Pros: "Great crew, spacing of passengers, comfortable, on time"
Pros: "Quick boarding"
Cons: "Arriving over a half an hour late"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "The girls were sweet as usual!"
Pros: "The crew was great and super nice!"
Cons: "Screens with games, more leg room, and not having kids behind us messing with tray tables the whole flight."
Pros: "Crew was great"
Cons: "I actually can not complain"
Pros: "Quick easy flight"
Pros: "There were minimal passengers on the flight so I was able to have the entire row to myself. The flight was also very short which is always nice."
Pros: "Video access"
Cons: "Too hot, too crowded"
Cons: "Didn’t get our beverage and snack till we were almost ready to land at Charlotte"
Pros: "This was two hours of absolute freezing temperature"
Cons: "It was so cold it was actually unbeasable"
Pros: "Great experience. Left on time and landed early. Comfortable and great crew"
Cons: "Wish there were more snack options"
Pros: "Really nice staff all the way through from gate agent to flight attendants. Flight left on time and landed early. Night and day vs American"
Cons: "Nothing. Flight was perfect."
Cons: "I didn’t appreciate that your rude flight attendant allowed another passenger to move suitcase and she got an attitude with me. Delta there is always something on your flights."
Pros: "Like the smaller contingent of passengers. Boerding a lot quicker and simpler. Captain gave us some interesting details about plane and its capabilities."
Cons: "Exit row seats were were very uncomfortable, very little padding, although there was plenty of legroom. No snacks or entertainment. WiFi did not work."
Cons: "I was the very first person in line for Zone 3, and they automatically told me I had to gate check my bag, which would mean adding at least 20 minutes when I landed. I took it on the plane anyway; and there was PLENTY of space in the overhead compartments. This feels like I’m being treated as a second class citizen because I was unwilling to be nickel and dimed for seat or boarding upgrades. It’s infuriating"
Pros: "It was great because I was able to get an aisle seat."
Cons: "Like it all"
Pros: "Delta personnel were very pleasant/friendly"
Pros: "Flight attendant was nice. She changed my seat to the front cause the guy behind me was kicking my chair."
Cons: "They cancelled my flight from the day before and when they rebooked my flight, they could of gave me a better seat."
Cons: "My return portion of my flight was canceled and had to purchase a new ticket. I would like a full refund of my expenses."
Pros: "Left on time!"
Cons: "Too cramped"
Cons: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"
Pros: "The flight attendants were very nice and the boarding crew. From the time I walked up to the counter at LGA to the time I exited the plane in CLT, I was treated so kindly and with such respect. Kudos to the Delta Crew."
Cons: "The FLIGHT!!!!! There were delays. Scheduled take of time was 6:59 PM. We took off at 735 PM. Once I was on the plane, I started kicking myself in the you know what because I knew immediately I was scammed. I had purchased a 1st Class ticket for $400+, only to find that my comfort would be the equivalent of that if I purchased a ticket in economy. My long legs would still be cramped. For the past few years, I have been purchasing 1st class for it's spaciousness. On this flight, on the RCJ700, I did not fly comfortably. The space was very tight, and I was able to stretch my legs as if I sat in economy. This was by far, my most uncomfortable flight ever. SMH; A WASTE OF MY HARD EARNED MONEY!!!!!"
Pros: "The crew was very professional."
Cons: "Seats were to small and uncomfortable for us."
Pros: "But, this wasn't bad at all, even though we were on the very last seat of the plane. We were next to one of the flight attendants during take off and landing and she was very kind and we were speaking with her. The flight was smooth"
Pros: "We spent 90 min in line to take off on the tarmac. Pilot kept us informed. Crew were very pleasant."
Pros: "The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive."
Cons: "I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job."
Pros: "I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc."
Cons: "I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country."
Pros: "Speed and comfortable kind bars were a nice touch"
Cons: "Luggage went elsewhere"
Pros: "Plane left 2 hours late."
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Cons: "Although weather played a part in the poor experience, it wasn't the only factor. Delta was unprepared."
Cons: "I paid for the upgrade to Delta Comfort Plus for an aisle seat & for some reason they reassigned our seats and I got Putin a middle seat. It was not what I paid for and it was very uncomfortable. If people pay to upgrade to specific seats we should. It be reassigned to whatever seat they want to put us in."
Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."
Cons: "The aircraft was older and visibly dirty in the corners. The baggage took well over the guaranteed 20 mins."
Pros: "The gate agents were courteous and efficient. The flight crew was very attentive. The pilots were clear in their announcements. Even though we were held up by sheer plane/ground traffic, we managed to still get back home early!"
Cons: "At one point on the initial flight, the cabin got so cold that I had to put on a jacket."
Cons: "Due to last minute and absurd changes made to my itinerary by Delta without my knowledge, I was not on this flight."
Cons: "Nothing. Great flight"
Pros: "Yes the crow was good"
Cons: "The wifi should be free to use without paying for it"
Cons: "The plane departed 1.5 hours late due to crew issues."
Cons: "More room is what everyone wants. It’s unrealistic though. First class was pretty comfortable."
Cons: "Every time I fly American through Charlotte someone removes my protective cover from one of my suitcases and does not put it back and I lose an expensive cover and my suitcase gets scratched."
Cons: "American Airlines continues to lag in their ability to proactively communicate updates to their customers. Then to top it off, they lack empathy and a true ability to accommodate customers."
Pros: "The crew was great!"
Cons: "American has had maintenance delay nightmares all week. Including this flight, where we switched gates and still was delayed significantly."
Pros: "On time,"
Cons: "WiFi didn't work."
Pros: "No entertainment system working"
Cons: "Free WiFi since entertainment was off"
Cons: "Flight delayed over 2 1/2 hrs causing missed meetings"
Cons: "Food options were just snacks. On a 4 hour flight? What??"
Pros: "The flight itself was about as average as any other flight. At least all our luggage made it from the incoming flight from Key West to join us in Charlotte. That was our final destination but most of the passengers were making additional connections."
Cons: "The boarding went like the plane was ready to leave on time, except it didn't. There was a delay because the flight crew came from another arriving flight, so they had to go through the full pre-flight checklist. Then there was a "minor maintenance issue" that couldn't be fixed right away because it was "shift change" for the maintenance crews. Eventually they arrived and fixed whatever, while everyone was getting texts and alerts that kept delaying the departure by 15-minute intervals. Over an hour (while sitting in a warm plane) after the original scheduled departure, we left the gate, sat on the taxiway a while, then took off. Cabin crew only had cookies and drinks, no other snacks or food. All anyone got was an apology for the extended delay."
Cons: "Limited legroom is a problem. Otherwise, the flight was fine."
Pros: "The crew was accommodating"
Cons: "The crew was pleasant. No water served due to turbulence"
Pros: "We where late boarding, jet didn’t have fuel, we had delay after delay. This flight is never on time. every time I have taken this flight I am delayed. Also getting into charolette, we always spend at least 20 min on the tarmac"
Cons: "The flight was cancelled. Transferred to Delta Air Lines and had no problem.. American Airlines kept us in the JAN airport way too long without helping us. fortunately Delta had a flight."
Pros: "Didn’t like anything"
Cons: "Old planes! Very old planes! No charging ports on board. No entertainment! Seats broken. for the largest carrier in the world as they say. Horrible! Three and a half hour delay missed my connection. Traveled for 16 hours on a flight that should have been 7 hours. HORRIBLE American Airlines."
Cons: "I didnt like that we were an hour and a half delayed and we werent informed why. Then as I am trying to update my pickup person one of the crew members was really rude and I tried to explain and it didnt help. She was rude infront of all the passengers. Not planning to fly in AA anymore."
Cons: "A fellow passenger used the restroom too late in the flight making us do anther circle around FWA. Oh well somebody couldn't hold it."
Pros: "One of the flight attendants was nice."
Cons: "AA is now trying to save money (presumably) by doing like Delta: forcing half of us to connect in Charlotte. Unfortunately, the Charlotte airport is not ready to accommodate so many people. The airport looks like it is being renovated, which is fine, but there is no tape/cones to mark off the renovated areas from the walkways. You literally walk through dirt and construction sites. I didn't even think that was legal in the US?! Anyway, maybe it will be worth it once the renovations are complete, especially if AA is going to use it as a hub."
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "But, the customer service was good."
Cons: "The flight was cancelled."
Cons: "After flying 24 hours one of four bags got put on a later flight. The line at baggage service was so long that by the time I waited for the bag it arrived on another flight 2 hours of wait! Unbelievable! Disappointing. And by the way if a passenger is assigned to a seat that doesn’t recline it should be heavily discounted. Heavily as in half price of a normal seat. It really is sad that airline industry is not more service focused and more efficient."
Cons: "The flight was late"
Cons: "Luggage did not make the transfer on time (Chicago-Charlotte after Tokyo), although they had about 45 minutes to load it. Do not buy an international ticket with less than 1.5 hours transfer time. (It took 45 minutes to get through customs/immigration and retrieve luggage for transfer."
Pros: "On time departure and arrival - friendly crew"
Cons: "No own movie screen."
Pros: "Timely and comfortable flight"
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "Friendly and helpful crew besides the message below. Still one of my favorite airlines!"
Cons: "Crew made too many announcements that were commercial. The volume of the announcements was out of sync with the inflight entertainment audio and hurt my ears."
Pros: "Nothing in particular. They got me there."
Cons: "The usual stuff. Uncomfortable. Worse than riding a bus."
Cons: "Kiosks were not functioning and we were forced to stand in long lines for customer service for luggage tags Many passengers missed their flights No help for those using malfunctioning kiosks only one person to help hundreds of stuck customers and we barely made our flight"
Pros: "Speed from Seattle to Charlotte. We made up for some lost time. Two empty seats beside me because I changed my seat assignment when attendant announced flight was not full."
Cons: "The plane was 2 hours late in arriving for pickup in Seattle. This was difficult for passengers with connections in Charlotte. I was fortunate because CLT was my final destination. Plane carpet was dirty."
Pros: "Excellent crew, food and entertainment."
Cons: "Staff was not friendly at all"
Pros: "The seats were comfortable and big enough for large people. That crew and flight were on time and pleasant."
Cons: "I called to change my flight and the charge was outrageous. I fly often and other airlines have made changes with low fees. The the man on the phone with me was hard to understand because of his accent and was rude."
Pros: "Food was better than expected - not a fan of airline food, but this was not so bad."
Cons: "Finnair was thru American Airlines. American had only a couple of check in windows open when we got to the Frankfurt airport - nowhere near enough to handle the number of people checking in."
Pros: "The younger male crew staff was good Female staff poor Plane itself was poor . Seat Tray kept unlocking as latch old and faulty Connection was good although airport shuttle to gate uncomfortable due to navigate stairs with carry on"
Cons: "Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness."
Pros: "The entire process from check in to boarding to the actual flight was wonderful"
Pros: "The seats were more comfortable than I remember. The cost was appropriate for the travel I did. I was happy to find access to movies on my own device for the long flight."
Cons: "The snacks were limited and I had to use my own device for entertainment."
Pros: "Once seated flight was pleasant & arrived to our destination 20 min early."
Cons: "The flight attendants could have been more attentive to boarding customers. They were serving drinks to first class, talking in the aisles, did not move when you were trying to get in your seat. Too much commotion going on while boarding and it became frustrating."
Cons: "I got stuck in DC overnight and I was not provided with a hotel or meal voucher:"
Pros: "The flight was efficient and the crew were courteous."
Cons: "There isn't much to dislike, but it certainly wasn't anything extraordinary either."
Cons: "Being stuck in a high dollar city for an additional night when i should have made it to the lower intermediary city and flown standby the next day."
Pros: "Quick flight."
Cons: "Crew was rude and illogical."
Pros: "The plane actually left without a cancellation"
Cons: "Every flight on this trip was delayed"
Cons: "I took a flight in 2016 from Newark New Jersey four times and I only went to Florence South Carolina one time. I ended up in Myrtle Beach South Carolina, another time in Columbia South Carolina and the last time in Charlotte North Carolina. Each time I departed I had to pay to come back to Florence South Carolina."
Cons: "Seats are uncomfortable. Seats are too close together, not wide enough, to short, no knee room."
Cons: "More leg room and more shoulder room."
Cons: "The economy seat do not accommodate anyone over 6 feet tall. I'm 6'5" and was cramped, sore and uncomfortable the entire way"
Pros: "Smooth flight overall, no major issues"
Cons: "Older plane, limited entertainment options"
Pros: "Once on board, everything was great."
Cons: "The gate was crowded, and it was difficult to hear gate announcements. Everyone was confused unless they'd been there before. The gate assignment is confusing to everyone considering you go through the same door."
Cons: "They skipped me for drinks"
Pros: "Great service from the tiny crew. No issues with boarding, either."
Cons: "Regional jets are so tiny those with small carry-ons are still forced to check their baggage at the gate. How about a larger jet, folks?"
Pros: "I loved how smooth the flight was"
Pros: "Nothing about United is good."
Cons: "They were late and then they were later with no explanation. The crew was rude and doesn’t understand customer service. This is what you get when you use regional airlines. I flew 240,000 miles commercially last year and did not use United on any trip."
Pros: "Left on time and arrived early. Crew was great."
Cons: "My luggage didn't arrive with the flight and UA doesn't seem to know where it is."
Pros: "Friendly crew, smooth flight"
Cons: "Snacks are never good. No TV."
Pros: "2 sear rows so no middle seat"
Cons: "Late departure"
Pros: "This flight was not full at all. I had the entire row to myself and laid down to sleep the entire time."
Pros: "everything was on time and no one got kicked off of the flight!"
Pros: "Attendants were great"
Cons: "Needle point lady sitting next to me used more room than I'd would've liked. The upgrade wasn't much of an upgrade, guess I'll have to see what aircraft I'm on before I pay the extra for little comfort."
Pros: "Upgraded to 1st class for balancing purposes; flight attendants really friendly and professional"
Cons: "Flight movie didn't work"
Cons: "The flight was canceled and was given another longer flight and had to pay for the luggage twice. Totally disappointed."
Cons: "Our flight was canceled, we were then placed on another flight and when we got to the gate that flight had been cancelled also!"
Pros: "Not very many people on plane so we were able to space out more."
Pros: "Left on time and landed early"
Pros: "It was the worse. She is 80 years old. Had wheelchair assistant and the person who take care of her did no have idea where she was flying,"
Cons: "Thanks god after 5 hours one of the crew helped her to sit on the right area to take the flight to Charllote and contacted me ."
Cons: "back of lane smelled like lavatory - ugh"
Pros: "Roomy space. Nice staff"
Pros: "At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait."
Cons: "We were delayed 3 hours, and didn't get in until 2:00am"
Pros: "I was fine"
Pros: "The fast flight"
Cons: "No leg room kind of cramped too"
Cons: "boarding zones were off"
Pros: "Everything was fine except I barely made the flight in Chicago.when arriving in Charlotte I had to wait about 10 or 15 minutes for a wheel chair to get off the plane."
Cons: "Having to wait on a wheelchair so long in Chicago I almost missed my flight and having to wait so long for a wheelchair when I arrived in Charlotte."
Pros: "Everything was great"
Cons: "I didn't get my luggage. Had to go to baggage claim to report it missing and still don't have it. It was not transferred when they had to re-route my flight. I waited for almost an hour watching for it. I was told that it was still in Chicago."
Pros: "Everything was great! :)"
Cons: "As I am sure you already know and probably have heard many times, those seats sure are narrow! :("
Pros: "Professional and timely"
Pros: "Great service"
Cons: "Waiting an hour to take off"
Pros: "I was given TSA precheck which was great."
Cons: "I didn't get the seat I selected, rather the very last row next to the toilet. not the fault of United but hit terrible turbulence."
Cons: "There were a lot of children on the flight."
Pros: "Crew pleasant."
Cons: "Tight space and no food to speak of."
Pros: "Most things"
Cons: "Some things"
Cons: "We waited all evening for a flight that kept being changed and then finally canceled. We were given several reasons from bad weather, mechanical problems, and crew out of hours. We should hv been transferred to another plane sooner without having to stay overnight with no change of clothes or personal items."
Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"
Pros: "Nice clean plane, very friendly and helpful crew."
Cons: "The hour delay."
Cons: "Had to navigate stairs"
Pros: "The flight ran ahead of schedule and the crew was polite and efficient."
Cons: "The flight attendant woke me up to ask if I wanted a drink."
Cons: "Service is not what it used to be!"
Pros: "Friendly helpful courteous"
Cons: "First, when I got to the booth AFTER checking in, they told me that there isn't any more seats on the flight. The attendant proceeded to tell me "just go to JFK and see what happens" obviously I was furious. United will be lucky if I ever fly on them again"
Pros: "The flight attendants were very pleasant."
Pros: "I liked getting to my destination safe and back safe."
Cons: "I didn't like the pulling off or the landing or the rocking while flying."
Not horrible. A clean jet, friendly crew.
Shanna was our F/A and she made it a fantastic experience! A boon to your establishment...!
The space in the plane was great and just don’t overbook so you don’t cancel other people’s flights
Absolutely Excellent spirit Airlines#1 onTime
Flights were changed twice then canceled at the last minute. Previous flights have been changed and canceled. Done with Spirit.
My checked bag was both damaged and missing items. To sum it up, everyone I talked with about it just said it wasn’t their job to find the items. Costumer service doesn’t care a bit about you or your stuff. Next time I will pay more to fly with another company, and I recommend the same to anyone flying with checked baggage.
Cons: "I have never flown on spirit before in my live and never will again , and I fly about 50 times year."
Pros: "the crew was amazing and knowledgeable"
Cons: "getting off the plane could of been quicker but I dont think that has to do with the flight."
Pros: "They arrived on time and left on time, crew was friendly."
Cons: "Seats are small and hard, okay for short flights."
Pros: "There was one crew member prior to the flight that was very helpful."
Cons: "The captain wasn’t prepared, flight experienced a 20 minute weather delay yet we needed to return to the gate for more fuel. I’ve now had two flights with Spirit and both were delayed longer than 2 hours unnecessarily."
Cons: "More cushion in the seat. Flight was delayed in arrival of approximately an hour."
Pros: "Convenience and easily accessible"
Pros: "The crew was amazing"
Cons: "Nothing in general"
Cons: "3rd flight in past month that’s delayed"
Cons: "To have flaps to hold the head on the seat"
Cons: "Everything. Staff was completely unhelpful with relaying information regarding delays."
Cons: "The customer service was bad. Downgrade the plane and couldn't get ud a flight tell the next day."
Pros: "Good timely boarding. Comfortable seats .... first row"
Cons: "Being in the first row. Three male crew members talked and laughed loudly the entire flight. Woke my wife and myself three different times. One totaled his car and another made 20.00 an hour. The other was discussing a woman. I’ve flow over 300 flights never experienced anything like that. Totally unprofessional."
Pros: "The seats were very comfortable, I upgraded to their “Big” seats."
Cons: "I didn’t particularly care for the 9hr departure delay, but that’s the risk you take while flying."
Pros: "The price of the original ticket"
Cons: "Everything was extra costs... Checked baggage Carry on Food/drinks on plane No WiFi"
Pros: "Nothing to like."
Cons: "My first time flying Spirit. Flight was delayed two hours. If you are taller than 5'1 and weigh more that 90 lbs don't book this airline no matter what the low price. No seat room. No leg room. No way to use a laptop comfortably. Joke of a tray table barely the length of two iPhone 5s and with the width of one iPhone 5."
Cons: "They couldn't rebook me until after my daughters wedding was over the next night. I missed my daughters wedding. They didn't work with me."
Pros: "I made it home."
Cons: "Delay after delay after delay Pay for literally everything (tickets, seats, bags, water on the plane...)"
Pros: "The crew was fantastic."
Cons: "The passengers behind me (sears 16A and B) were EXTREMELY loud. Nearly screaming. They also pushed their knees into the back of my seat for the whole flight which was painful and disruptive."
Cons: "Flight got canceled both ways."
Cons: "Waiting 30 minutes for a gate"
Cons: "They make pay 50 dollar for a little bag and I have to pay for water inside the plan is will never fly with spirit again bad experience"
Cons: "No room no service horrible everything"
Pros: "Price Nonstop Early arrival Professional crew."
Pros: "Chaos pure. If your flight gets delayed, they will probably not be able to offer you a reasonable alternative because they don't have partner airlines. In my case, they offered me a flight 24 hours later. So, I had to pay another airliner to be able to continue my trip."
Cons: "The flight was extremely late. The crew did not get us on the plane in a timely manner. Lights were left on even though it was a red eye flight."
Cons: "Flight was overbooked and didn't get a seat what's the point of making a reservation and pay in advance if you don't assure a set"
Pros: "With all of the additional charges I could have flown first class on any of the other airlines. Never fly Spirit! They charge you for your handbag and you are not allowed in the TSA line! Worst flight experience ever!"
Pros: "that was the worst experience i have ever had"
Cons: "that was the worst experience i have ever had"
Cons: "The seats are very close together leaving very little leg room. It leaves you with a feeling of being cramped and right on top the person in front of you. You feel the knees of the person behind you digging into your back."
Pros: "Spirit departure was great started boarding 7:30pm an flight was ready to take off by 8pm"
Cons: "$55 for carry on RIDICULOUS"
Cons: "Rip off pricing of "seat reservations" and hand held bags!"
Pros: "I got seated in first class!"
Cons: "Coffee terrrible"
Pros: "On time this flight."
Cons: "I don't know how to manage my miles. No agent is available when I called. I need help with computer."
Pros: "Plane not on 2 hours late"
Cons: "No room or comfort"
Cons: "Baggage fees were outrageous!!!!! More like a scam than an airline."
Cons: "they told me that flight was overbooked and may not be able to accomodate."
Pros: "Bundling and saving on liquor. Friendly staff."
Cons: "Coldest flight I've ever been on, and I wasn't the only person who thought so. Charging for water is ridiculous, it should be free for it is extremely important to ones health to stay hydrated. No wifi to be purchased, no magazines or TV for entertainment. No outlets to charge my phone. My chair did not recline and was very uncomfortable. Flying to Vegas our flight was delayed for an hour because of computer issues."
Pros: "Will NEVER book with Spirit"
Cons: "Soooooo uncomfortable"
Cons: "I booked a flight with my family, later I added my girlfriend. Obviously we wanted the same flight. Spirit uses the same flight numbers for all of their flights daily. The spirit lady booked the flight for my girlfriend and booked her the wrong day. She can't fly by herself. We ended up buying another set of tickets through frontier. Talked to 4 people through Spirut none understood good enough English. poor poor poor service. Never again."
Cons: "The seats were small."
Pros: "Boarding was very organized and on time, the flight experience had no problems, and I believe we even landed a little than before scheduled. All in all a very smooth travel experience."
Cons: "There isn't anything I had a problem with at all!"
Cons: "They charge you for any thing even a water"