Find cheap flights from Jacksonville to New Jersey
Good to know
|August||Best time to beat the crowds with an average 4% drop in price.|
|December||Most popular time to fly with an average 10% increase in price.|
Average price round-trip
|$201||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to New Jersey
- Looking for a cheap flight? 25% of our users found tickets from Jacksonville to New Jersey for the following prices or less: to New York $107 one-way - $157 round-trip, to Philadelphia $68 one-way - $83 round-trip
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to New Jersey is January.
- Morning departure is around 4% cheaper than an evening flight, on average*.
FAQs - booking New Jersey flights
Which airlines have a flexible cancellation policy for flights from Jacksonville to New Jersey due to COVID-19?
Which airlines apply social distancing measures on flights from Jacksonville to New Jersey due to COVID-19?
How long is the flight to New Jersey from Jacksonville?
What is the cheapest flight to New Jersey from Jacksonville?
Which airlines fly to New Jersey?
Are there New Jersey travel restrictions currently due to Coronavirus?
How does KAYAK find such low prices on flights to New Jersey?
How does KAYAK's flight Price Forecast tool help me choose the right time to buy my flight ticket from Jacksonville to New Jersey?
What is the Hacker Fare option on flights to New Jersey?
What is KAYAK's "flexible dates" feature and why should I care when looking for a flight to New Jersey?
Top 5 airlines serving Jacksonville to New Jersey
Scores according to KAYAK customer reviews
Pros: "Comfortable seats and updated plane."
Pros: "Comfortable seats"
Cons: "Inflight snacks and better seatback entertainment system— mine was broken: armrest controls were inoperable"
Cons: "The Gate & the boarding process, The Landing was with enormous ears pressure"
Cons: "WiFi and media was not working but it was a short flight and they warned us ahead of time."
Pros: "Crew were a pleasure. Friendly and very professional. Seats are very comfortable."
Cons: "My seat back TV did not work. The tray table was very dirty, spilled food or drink from a prior passenger on it. I carry Chlorox wipes & wipe down the tray table & latch, arms of the seat & tv controls."
Pros: "Efficient, on time, clean and sage"
Cons: "Fees for everything but air, seats jammed way too close, no entertainment options"
Cons: "Arrived to Newark at 3:30 am -- unacceptable!"
Pros: "The flight crew was incredibly nice and informative"
Cons: "We took off 2 after later than originally scheduled."
Pros: "The staff really didnt know where to pick up my luggage, which have me going to different terminals, but the flight was good"
Cons: "The flight."
Pros: "Cabin crew was warm, friendly, engaging, fun, yet professional and prompt with their service"
Pros: "The entire traveling process"
Cons: "Nothing at all"
Pros: "fast boarding and no lines for baggage drop"
Cons: "delayed flight almost stayed up all night."
Pros: "Swift boarding procesx"
Pros: "Flight staff"
Cons: "The snacks are limited"
Cons: "All 3 connecting flights you sold me were not able to connect with each other, they lost my luggage because of you my trip is ruined, I hate kayak.com and I hate my experience with you, how can you be so ignorant to people's needs"
Cons: "It is very difficult to contact the airline via phone. I had to wait almost an hour to speak to a representative. I was told I could call 36 hours before flight to get seat reservations. They should improve phone service. Otherwise flight was very good."
Pros: "I know the pilot did the best he could but the landing in Newark was the worst I ever went through. About 20 people vomited, including myself. The crew was very thoughtful and picked up the bags before landing."
Pros: "Only liked the price of the travel ticket."
Cons: "Our flight was delayed. Stewardess' were rude. The only reason we flew JetBlue was because of the price. Always flew JetBlue but recently very poor customer service."
Pros: "Our flight broke halfway to NY—cabin lost pressure. We had to turn around and for an hour 45 mins without AC, emergency land in Orlando (instead of landing in an airport we were flying over). Then we were stuck in Orlando in the middle of he night. Long story short I got in to Newark at 5am and my bags went to LaGuardia."
Pros: "Easy, comfortable, quick."
Pros: "Straightforward and easy. Comfortable and roomy."
Pros: "Plenty of legroom, even in economy"
Pros: "Very good"
Cons: "The flight was scheduled for 7 pm and departed at 11:30 pm. I got to Boston Airport in a international flight at 2 pm"
Cons: "It was delayed due 3 hours! Terrible"
Pros: "Overall good experience"
Cons: "Took a little bit to board small delay"
Pros: "Staff was VERY friendly"
Cons: "Flight was delayed an hour and a half!"
Pros: "Short flight"
Cons: "1 hour late"
Pros: "Jet Blues onboarding person did a great job of managing expectations during a 2.5 hour delay imposed by Newark airport officials."
Pros: "Snack choices are good, boarding from back is efficient and very cordial crew"
Cons: "No updates on a delayed flt being posted on departure board, when I went to check at gate flt had boarded and I missed flt. UPDATE DEPARTURE BOARD WITH RIGHT INFO!!!!!!"
Pros: "On time and plenty of leg room"
Cons: "No comment"
Cons: "Delayed boarding due to air traffic was unavoidable. However, allowing earlier passengers to board with multiple carry-ons, of which some were questionable in size, did not allow passengers boarding later to have any room for theirs. Desk agent did ask for six volunteers to check their bags on a full flight. Adherence to the rules of size and number would be fairer to all passengers. Crew was very nice. Previous experience with Jet Blue was very positive."
Pros: "The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable"
Pros: "Flight took less time than originally quoted, so made great time which was good since the flight was delayed. Decent leg room!"
Pros: "Jet Blue is an amazing airline. So comfortable and with great service. My flight was delayed for hours due to an equipment problem. I saw this and called them and they instantly moved me to a flight that would leave much earlier at no fee and also gave me Even More Space at no cost! Every time I fly them I remember how great it is. Too bad I don't live by a hub. More EWR flights, please!"
Pros: "Our JetBlue experience is finally over."
Cons: "Didn't allow me to choose seats unless I'd pay extra. Seats reclined only about 1 inch. Some baggage was delivered to different places in baggage claim. Consistently disrespectful to our time. Choose Delta if you can! (Or at least American)"
Pros: "Fast boarding, clean aircraft, friendly crew. Pitch space is very good and in "even more space" it's excellent"
Cons: "The choice of food could be better, for me the seats where not that comfortable but I loved the extra space. I'm 6 feet+ tall"
Pros: "I had to change my return flight from JAX (which was handling fairly easily) due to a family funeral. We upgraded our seats to the bulkhead (row 1) and while the leg room was OK, it wasn't exactly what I expected. We did get early boarding. The pilot spoke to us clearly and explained the delay, etc. (due to weather)."
Cons: "The Internet was barely working (and I count on that during a flight). The sound was terrible for the video/audio (using my own headphones). My biggest issue was that my boarding pass on the app was incorrect -- I changed my flight from May 17 to May 22 but the boarding pass still said may 17, so I had to get a paper pass from the ticket counter. This was after I called JetBlue, and they supposedly fixed the problem. The flight was extremely bumpy, the entire way. All this after a 1 hour delay for the flight. Thankfully, we had no connections."
Pros: "The inflight experience was very good (full sized drink and choice of snack), plenty of leg room and comfortable seats."
Cons: "The check in line was painfully slow (lack of staff - only 2 stations open with a long line waiting). Also, the onboard entertainment system is a bit outdated (no on demand function, works much like an old style TV)"
Pros: "Crew was great, the flight was smooth, and the experience was awesome"
Pros: "Very clean plane and on time and plenty of good service"
Cons: "Jet blue took their sweet time getting us to NYC, even with a scheduled 3 hour layover we still missed out international connection. Thanks jet blue"
Pros: "I had a early flight, 7:00 am it was on time, no turbulence, just a smooth ride. We even arrived early ! I would recommend Jet Blue to anyone that's would like to fly safely and comfortably."
Pros: "Boarding process"
Pros: "Only airline to offer to collect and pack the passenger laptops and tablets at the gate in their middle east airports and deliver at US destinations, enabling passengers to use their equipment till they board the flight in middle east."
Cons: "Seats in economy are average for long duration flights and are getting older."
Pros: "Staff was bery friendly"
Cons: "Tv's were fuzzy, plane was old"
Pros: "Impeccable service. Great flight crew. Airport (PBI) is my favorite. The best way to fly!"
Cons: "Now if we could only teach the passengers the same thing (lol)!"
Pros: "Free Wi-Fi and Terra Chips"
Cons: "Delta and American are nicer airlines! We were a party 5 people, including children, but JetBluey didn't let us take even ONE carry-on for the overhead bins. People have needs, especially children, and you have to be fair and let at least one bag on board for five people! I saw there was even space for them once we boarded. Meanwhile, the crew conveniently kept their bags in overhead bins instead of gate checking."
Pros: "Leg room, friendly staff"
Cons: "Movie controls did not work"
Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."
Pros: "The timeliness of the flight and the service during the flight."
Cons: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight."
Cons: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"
Pros: "The where very helpful"
Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."
Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Cons: "No in flight entertainment"
Cons: "Seating was cramped in economy, but you get what you pay for!"
Pros: "The landing!"
Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "Smooth flight"
Cons: "45 minute delay (due to airport, not airline"
Pros: "Power outlets, snacks, beverages."
Cons: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."
Pros: "Crew was nice. Flight very smooth"
Cons: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"
Pros: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."
Cons: "Short 30 minute delay; arrived 5 minutes late. 45 min flight doesnt allow for any food service."
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Convince of the online apps and the TSA precheck"
Cons: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."
Pros: "Flight attendants were friendly."
Cons: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."
Cons: "Delay and inoperative Sattelite TV"
Pros: "Flight was on time"
Cons: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."
Pros: "Nice regional jet!"
Cons: "It was a regional jet..."
Pros: "Variety of entertainment options, much was complementary, which was definitely a neat addition."
Cons: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."
Cons: "Change d for WiFi. Cheap"
Pros: "the inflight service and the quality of food was outstanding."
Cons: "some choice of indian movies would be appreciated."
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "Boarding was efficient"
Cons: "My luggage didn't arrive with me"
Pros: "Polite and efficient"
Pros: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"
Cons: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Pros: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."
Cons: "No entertainment available"
Pros: "Like the smaller plane: less craziness!"
Cons: "Would've been better without the delay, but the aircraft was late getting to Atlanta."
Cons: "I loked everything in my trip"
Cons: "Was delayed 1.5hrs"
Pros: "Food in first class was quite good. Flight was smooth, and arrived early."
Cons: "The boarding agents lost control of the crowd form the get go. The first class cabin crew on our side of the plane was inattentive, though it appeared on the other half of the plane the crew was very attentive. This is one of the poorer first class seats in the industry. The "lie flat" seat is just that, a lie. It is pitched at an angle, though not as steep as some. Foot cubby is narrow and constrictive, bordering on claustrophobic."
Pros: "Great crew and service. Drink were served all the time. Everyone was extra nice"
Cons: "Small cramped and uncomfortable plane."
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."
Pros: "Delta is focused on customer service, especially in the business class. Great airline. Love the crew attitude."
Cons: "Same as above."
Pros: "Good and crew were great"
Cons: "Seating was horrible. No leg room, and I'm only 5'9" tall. Tray table was broken. No cushioning in seat. We're likely to look for other airline choices for long future flights"
Cons: "The 2 hr delay for mechanical issue, having to board and then as soon as we left gate having to go back an deplane"
Cons: "No beverage service"
Pros: "crew kept hitting my arm with cart and butt. imnot obese at all...…..they never apologized. too small...…………...squeezed in"
Pros: "on time!!!!!!!!!!!!!!"
Cons: "small seating, freezing cold!!!!!!!!!!!!!!!!!!!!!"
Pros: "No complaints honestly. Crew was friendly, boarding was painless, and flight was comfortable."
Cons: "The plane was old, but it didn’t really impact my flight at all."
Pros: "The crew has invited my kids to take a picture with them. My wife and I have been impressed."
Pros: "We were20 min early"
Cons: "The seats are stiff"
Pros: "Flight was on time."
Cons: "One bathroom was out of order, staff appeared very tired, food service was missed twice on one side of our class section like they didn't have assigned sections. Also, the food and drink options do not compare to British Airways who we originally purchased our tickets from. All alcohol is free with BA."
Pros: "I liked the boarding in groups. The crew was nice."
Cons: "The inside of the aircraft was so outdated. The seats were not comfortable with very little leg space. There was no individual screen for entertainment, and no USB port."
Pros: "Decent legroom, good movies"
Cons: "Food was terrible quality and actually made my mom vomit. Crew was pushy and rude."
Cons: "Many things Food Services Entertainment"
Pros: "Nothing special just another flight another day"
Cons: "AA...they delayed flights and were very unprofessional. i will definitely choose BA over AA anyday."
Pros: "Food was good. Staff was polite."
Cons: "Both flights were late leaving. Plus then we waited on board for a long time. Once on board and waiting, no explanation, no updates. No idea what was going on or why. An announcement would have helped a lot. Philky-Prg: Long delays with food , staff was slow on the Philly -Prg flight. Seemed like they didn't want to be there. No info from flight crew. Phily to Prg - Crappy old plane that should not be flying over seas anymore. Applies to both flights unless specified."
Pros: "Nothing — the flight was cancelled because of a fault on the plane."
Cons: "Cancelled flight.."
Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."
Pros: "Crew was hospitable. :) movies were great."
Cons: "Snacks were lackluster."
Pros: "The stewardess were very nice and poliet"
Cons: "the seats not having enough room to get comfortable"
Pros: "Reasonably comfortable seat. Nice crew"
Cons: "I had a screen with excellent selections but the audio didn’t work. They reset it twice but nothing. Started watching a movie with CC but 40 min in it ‘died’."
Pros: "The very long TSA line was very fast. Good job TSA. Flight attendants were very attentive."
Cons: "Found the first class seat capsule uncomfortable after about three n hours. Certainly would not want it for Transocean flights."
Pros: "They offered us a little scoop of ice cream."
Cons: "My video screen was busted. Long 9 hrs without anything to watch. Food was cold (as in not reheated after being frozen). Landed at PHL and sat at the gate for 45 min before deplaning, which made us miss our connection. Apparently there’s NO other gate to deplane from than the one they picked. Ridiculous."
Cons: "I had to put my carry on item 10 seats behind my seat location. That delayed my leaving of the plane to my next flight."
Cons: "Sitting next to emergency exit door with a peep hole for light. Also next to toilette so everyone had to pass us. No overhead above us so our medical and personal items were stowed in 3 places initially."
Cons: "Very long time since I have being on s flight with tv in the aisle , and not on headrest .. this is s international flight ."
Pros: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Cons: "A long delay. Patience is everything and the staff and crew were very friendly."
Pros: "Not much here. The seats were ok, but the rest of the flight the airline was just poor."
Cons: "The airline is so outdated and behind the times of their competitors, their in that they don't have in flight entertainment unless you download their app and give them your email address. On top of that when I originally booked my flights, I had made sure to have 1.5 hr for a layover between my connecting flights. Well, they decided to move up my connector such that I had 25 minutes to run across 2 terminals. They only give you pretzels on the plane, and a single soda drink. They offer you "food bundles" but why do I want to pay $8 for a sandwich that costs $1 to make."
Pros: "Boarding eas good and crew was very good."
Cons: "The three hour delay and the terrible food served."
Pros: "It was American Airlines flight. Some of the crew members were not very polite but majority complied with providing a good service. The plane and the flight were great. The entertainment was good too."
Cons: "Bad manners from some of the crew members like snapping fingers to get your attention. Very impolite."
Pros: "It was worth while upgrading to premium plus for the first time I was actually comfortable flying the crew is always kind and caring and the food was. Better than usual. Unfortunately Heathrow employees board handicapped people and the are horrible. They didn't come to board us until the plane was 75 percent boarded which is just unacceptable for a wheelchair user who cannot stand. BA had to stop boarding to get us aboard the plane with the help of BA crew who are great."
Pros: "Price and service"
Cons: "Outdated airplanes"
Cons: "We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."
Pros: "Smooth ride."
Cons: "Waited on gate agents for more than 20 mins from 1.39 pm to 2.00 pm And this was a scheduled flight. This is sloppiness."
Cons: "Baggage was lost!!!!!"
Pros: "It was fine"
Cons: "It was a full flight, but I cannot complain"
Pros: "The entertainment was free on our flight and that was very nice. Watch a lot of movies iv been wanting to watch. Pilots flew the plane very well."
Pros: "Flight on time."
Cons: "Paying extra money to pick seats before 24 hours check in. I have 2 children and cannot risk them sitting separated from their parents. I'm sure other travelers would not want a 6 year old aline next to them either."
Pros: "Boarding was good, Good flight , good service , plane was small for the distance with limited space for movement ,"
Pros: "Quick boarding and on time departure"
Cons: "Late by 40 min"
Pros: "great service from flight attendance"
Cons: "Nothing, really"
Cons: "The parking garage is confusing, but worth the extra money to park there."
Pros: "It wasn't a full flight so I had more legroom, since I didn't have a person sit beside me on both flights. The flights arrive on time. Boarding was organized, quick and effective."
Cons: "Flight attendant provided a snack to everyone and forgot to offer a snack to me. There were children on both flights, kicking my seat through 60% of the flight. There was not entertainment provided for brief flights and the snack selection was mediocre."
Pros: "well, everything was fine but it was a tiny plane so there wasn't any entertainment and it was a short flight so there wasn't any food."
Pros: "Great flight crew."
Cons: "Being charged at the ticket area for one bag and finding out at the gate it is complimentary."
Pros: "Everythingit was good"
Cons: "$75 to pay to change the time of flight, is a lot of money for a person who has roundtrip tickets on the same da"
Pros: "On-time departure, and on-time arrival. Just the way I like it."
Pros: "Transport to international terminal was a breeze"
Cons: "Very few food vendors open in the international flight area"
Pros: "The crew were all excellent, the people trying to reroute us were all kind (though one accidentally booked me incorrectly), and once the plane got there the flight was very fast."
Cons: "The airline was really late replacing the plane with the mechanical failure. The gates at Philly were much too far apart to actually make that connection - shout out to the Philly staff who sent is an electric car! But it was a panicky experience."
Pros: "We got free upgrades to 1st class as we used to get at USAir! Great surprise."
Pros: "the flight was quick"
Cons: "Arriving at the airport and having my baggage checked the crew at AA made me feel incompetent that i didint know the process, even after telling them this is my first flight they seemed indifferent"
Pros: "The crew was pretty nice"
Cons: "My toddler wasn’t issued a ticket like he should have been so it ended up taking me a long time to check in. I had to sit next to another passenger with a toddler on my lap. Multiple rows had 3 passengers."
Pros: "Great crew! Super friendly! Thanks for making my flight a great one!"
Pros: "Early departure, and early arrival at our destination."
Cons: "Excellent keep doing what you do."
Cons: "Flight was canceled and I was left stranded."
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Cons: "2 hour delay sitting on the airplane!!!"
Pros: "Waffle cookies were amazing"
Pros: "on time"
Pros: "Direct Flight & Affordable"
Cons: "Zero Complaints"
Pros: "ON TIME,"
Cons: "BASIC ECOMONY PASSENGERS ARE INCONVIENCED AT AIRPORT, WE WERE NOT PERMITTED TO CHECK IN ONLINE AND GET PRINT BOARDING PASSES. HAD TO GO TO AIRPORT TO CHECK IN FIND A BETTER WAY WITHOUT INCONVENCING PASSENGERS.....(AS USUAL)"
Cons: "4 hour delay. Maintenance issue. We were told Only one maintenance person covering the entire airport"
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "All went very smoothly. Even arrived early"
Cons: "Excellent, on time flight. The only issue I have is people boarding t the back and leaving their luggage in front. We almost didn't have room to stow our luggage. This shouldn't be allowed."
Pros: "Being able to use a digital boarding pass."
Cons: "On my outbound trip my connecting flight changed gates. There was no notice from United or on the terminal monitors. United sent me a text saying my connecting flight had departed already, but when I got to the gate a representative brusquely informed me the flight was departing from the other end of the terminal."
Pros: "We left on time"
Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"
Cons: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Pros: "Boarding on time"
Pros: "The smooth ride"
Cons: "Could not cross my legs Not enough room for food and diabetes kit Flight information would not load"
Pros: "It was a quick flight"
Cons: "Crowded not a lot of room"
Pros: "Staff excellent"
Cons: "Passengers space is insanely small, staff work under restrictive conditions"
Pros: "Customer service was amazing, I really enjoyed my journey traveling with United."
Pros: "Awesome flight , great crew, couldn't ask for better"
Pros: "In seat entertainment was pretty good. Food was also surprisingly good, though it would have been nice if bigger. To be fair, it was typical sized for an airline meal."
Cons: "They ran out of wine in economy. I had two tiny cups and then was told they were all out. Seats in economy plus only barely reclined. I just can't sleep on an overnight flight when sitting virtually vertical. I was seated in economy plus so the legroom was reasonable."
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Pros: "I was happy to have leg room on this flight. My first one was way too cramp"
Cons: "Why does the crew giving the announcement have to either hell into the microphone or why does the speakers so loud it was deafing!"
Pros: "The seat was comfortable, the plane was new, and staff was friendly."
Cons: "Like others have said, the in-flight entertainment isn't free (even a few channels) so it is pretty useless."
Pros: "The wifi, TV, timeliness of flights, staff."
Cons: "Seat size. Snacks both ways! I need like s snack option "peanuts or granola""
Cons: "Flight was late , and many other issues"
Pros: "I was able to get a seat change so that I had some great leg room."
Cons: "There was no internet or video content without huge fees."
Cons: "United made no accommodation for a late-arriving connecting flight. The United schedule required changing terminals and a race to the next gate -- then closed the doors five minutes early even though there were passengers sprinting from the other terminal to make their connection. They knew the connecting flight had been delayed; they should have waited five minutes to let us on. The result was a nine-hour wait in Newark Airport for the next United flight."
Pros: "Airline attendants were pleasant."
Cons: "No wifi and a very small plane. The plane was also extremely cold. There was very cold air blowing at my feet and I was so cold on the flight I was shivering. I had to lift my feet up or place them under my bag to keep them from being so cold. The Newark airport in terminal A did not have many food options and security did not honor TSA precheck. It was also extremely dirty and poorly organized."
Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
Pros: "Friendly and efficient. All went as planned"
Pros: "People only comment to complain. In my case, everything went smoothly and ahead of schedule. The pilots took advantage of tail winds and put us at the gate ten minutes ahead of schedule. The crew was professional, personable and did their best to make everyone as comfortable as possible."
Cons: "A male flight attendant was so rude demanding and yelling at me to take my carry on down because according to him it didn't fit, he didn't even try, I asked him politely if I can give it a try and he responded "you can do whatever you want" with such an attitude!!, of course it did fit perfectly. so racist! Also 5hours flight from LA to Newark and not a single snack not even considered that this was a very early flight in the morning."
Pros: "It's was fine no issues"
Cons: "Too close of a connection flight."
Pros: "The flight attendants were extremely nice."
Cons: "Flight was needlessly delayed. No help given. Horrible."
Pros: "I liked being able to move my assigned seat to a window seat"
Cons: "My trip was supposed to be Newark to Jacksonville on Sunday, Jan 31 and stay until Saturday, Feb 6. I booked my trip in September. When I got the the airport (2 hours before my flight) I went to the kiosk to print my ticket, after entering my confirmation code and last name the computer informed me that I require assistance so I flagged down one of the people working the counter, where I was promptly informed that I do not have a seat on the plane. The plane was overbooked. My number one question was how is it possible that I am the one getting bumped if I booked my flight almost 5 months ago?!?! The person then informed me that I can either go to the gate and hope someone doesn't show up and get a seat on that plane, or she can book me on a flight to Tampa then a puddle jumper to Jacksonville. I decided to take the Tampa option (without being informed that it was going to change my simple two hour flight into a 9 hour ordeal). I headed to my gate and took a look at my tickets only to find out that I have a 3 hour layover in Tampa... Wtf am I supposed to do in Tampa for three hours?!? Anywho, instead of getting to Jacksonville at 12, I got there at 6:30 losing an entire day. Now for the trip home. I'll start with I did get home in the appropriate amount of time, on my original booked flight. However, I was forced to check my bag. And not like go to the carousel when you de-board check your bag( which I would prefer)... Get off the plane and wait in the vestibule with everyone else who had to check their bags for your luggage to be retrieved from the plane and brought up to the vestibule.. It became a mosh pit of ooh! That's my bag! ( picture a bunch of random adults playing mother may I with the airport staff as the mother). Then back to the actual flight, the attendant didn't start coming around asking if we wanted drinks or snacks until more than half way through the flight meaning you had about 10 minutes to enjoy whatever you ordered until the pilot asked you to raise the tables. Then also I couldn't understand a single thing that was said over the loudspeaker ( it sounded like they recycled the speakers that ny metro decided were no longer good enough for their subway cars). And finally, the seats that were so narrow both in space between you and the person in front of you and next to you is an absolute joke. I suppose if you were to get on the plane and sit completely still in an upright position for two hours you would be perfectly comfortable, however seeing as most people don't do that it was extremely uncomfortable. All in all I do not reccomend flying United. Ever. Very upsetting experience. There is a reason it was my cheapest option."
Pros: "Fast and efficient. Definitely no frills."
Pros: "The flight was everything I imagined."
Pros: "I've only used United a handful of times between London and New York. They've been okay. The worst flight was on an older plane that felt like it'd been built in 1975, and the entertainment was rubbish. The staff however are always pleasant and accommodating. Their service was just as good on my heavily delayed return flight, and managed to handle the tired, short fused customers with aplomb. Hats off to them."
Cons: "My return flight from EWR to LHR was delayed by 4.5hours. Initially it was a 20minute delay; then we boarded the plane, only to sit still for an hour due to technical difficulties. Then we were delayed by another 30 minutes. Then we were asked to leave the plane as a replacement jet was required. It was meant to take 15 minutes, when it actually took at least 1.5 hours. It was a 6.10pm flight, and we boarded the new plane at 9.30pm. We eventually jetted off at 10.30pm. I'de received 10 text messages stating each each rescheduled/delayed departure time. Sadly, it's the worst flight I've ever had. I ended up 3.5 hours late for work, missed an important business meeting. Shame."
Pros: "We left on time"
Cons: "No leg room what so ever. I was cramped into my seat. The service was terrible"
Cons: "My first flight with United leaving from DC was delayed multiple times and therefore I missed my connecting flight from Newark. I stayed at a hotel to catch the next flight with British Airways leaving from DC to London but had already checked my bags in and could not find out where they were, so I slept with only my handbag! I was never reimbursed for my stay at the Marriott even though I had no control over the flight that was delayed for unknown reasons. After all seemed okay and I reached Mumbai I expected my checked in bag to be at the baggage claim area. I waited for two hours and still had no idea where my bags were. I was very frustrated at this point. I was then advised to create a customer care case with British airways to track my lost baggage, even though United should have handled the transfer of luggage earlier. I called back for three days straight, again I was still without clothes and toiletries his whole time, and the service was dismal. After I got in touch with British and United and got everything sorted out I had my bags delivered to my address in India. The terror continued. I opened my bags and found some minor electronics and other valuables missing! How does that even happen if the bags were previously screened and processed in the States? Overall, I was extremely dissatisfied with this entire experience and do not recommend booking with United Airways at any cost!"
Pros: "Non stop"
Cons: "A C"
Pros: "Crew was nice. Smooth flight."
Cons: "flight delay, then another equipment delay. But, better to fly in a safe airplane than rush things. I think the seats would be a little uncomfortable for a flight longer than a couple hours."
Pros: "Quick boarding, fun stewardess"
Cons: "Paying $75 to correct my name that was correctly put in by me, but the first and middle names were run together on the reservation."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Pros: "Check in was fast and easy flight attendants was pleasant from this day forward your airline will be my choice and I will pass on the word to my friends and family"
Pros: "The safety announcement just before take off was a refreshing & original presentation done by the very cheerful flight attendant, Brittany."
Cons: "There was a 70 pound German Shepherd taking up my fiance's leg room"
Pros: "The staff on our flight to Philadelphia was excellent!"
Cons: "We arrived at Miami Airport 2 1/2 hours before our flight as request by your airline request only to find no staff .to check luggage. We waited an hour along with 60 other people before any of your staff decided to come to work. I walk with a cane and there were several seniors would had to wait in line. I think it is ridiculous that you do not have staff at the kiosk for your early morning flights. This type of service is unacceptable!"
Pros: "flights there and back left on time. significantly more leg room than on the United flight I took to mexico city recently. seats don't lean back but I don't care about that, and it means that the person in front of me won't be leaning their seat back into me. You have to be very careful that you understand all the rules about baggage and seating (don't pay extra-they'll just assign you one, and you probably won't sit with your traveling companion). Great as long as you can fit everything you need into a bag that fits under the seat in front of you. got TSA pre-check both ways, too. yippee."
Cons: "The flight was cancelled and I had to buy another flight at the last minute with Delta. Frontier's website did not mention the cancellation at all and I had to find it on Google and Flightview. They refunded me but it could've costed me big-time if I didn't find a cheap last minute flight."
Pros: "The flight was on time and we arrived earlier than anticipated."
Cons: "Seats don't recline on frontier plane."
Pros: "Staff was nice"
Cons: "They have stripped down the seats of this plane to make more room to squeeze in more rows. The seats are incredibly uncomfortable even for my short 3 hour flight. The try table is less than the size of a half sheet of paper - you simply cannot put your laptop up and work. $35 for a carry on, nickel and dime you for everything including a drink. Last time I will be flying frontier!"
Pros: "Cheap fare, but you pay for everything else. Crew were fun. Plane is spartan."
Cons: "Everything has a price. Everything."
Cons: "flight got cancelled at last moment"
Pros: "The flight crew was friendly."
Cons: "No snacks. Having to pay for a beverage. And there were no in-flight entertainment options and no magazines in the seat back pocket."
Cons: "Bag fair, airline in general"
Pros: "I specifically loved all of the crew members on my flights to Orlando and back home. They gave me a few good laughs with their jokes and funny expressions. Another great factor of using Frontier is that they keep you up to schedule with your flight by sending you emails from the morning of until your flight departs to insure you don't miss a gate change or flight delays."
Cons: "The only downfall of using this airline is that the customer is not informed before hand that you have to pay an additional, but small, cost to choose your seat. The customer is also charged for a carry on unlike some other airlines who allow 1 free carry on."
Pros: "I felt deceived by Frontier. I knew paying the low fair I was going to get a bare bones trip. I was fine with paying for my own drink. I cannot believe that the airline is charging $40 bags for a carry on!!!!!! Also I had to pay an additional $27 each so my husband and I could sit together. Shame on you frontier. Of given the choice I will NEVER fly with this airline again. Everyone I tell about my experience has their own negative story to tell about Frontier. I suggest you change your practice before you go out of business. My final cost was double the original price of my original ticket. Just price the ticket as it should be."
Pros: "Boarded on Time Flight smooth and early. Only disruptions were at the airport its self."
Pros: "Cost of the flight was substantially less than another airline I was looking into and it was a nonstop flight, whereas the other airlines had 1 or 2 stops. Both flights were on time...everything went smoothly. Flight attendants were very pleasant."
Cons: "Paying for a carryon was unexpected; it adds about $35 each way), but you are able to carry a smaller bag at no charge."
Cons: "Bait & Switch or Bait & Pile Two plane tickets priced at 156.00 ended up costing 364.00 because I wanted to sit with my wife and we each wanted to bring one carry-on bag! Refused to pay an ADDITIONAL 45.00 each to sit in comfortable seats!"
Pros: "Awful flight...seats are uncomfortable...kids are annoying...flight was super loud...flight was super turbulent...will never fly frontier again :("
Pros: "The flight attendants were great and very very funny. It's always nice to be loosened up before, during and after a flight."
Pros: "Flight attendants were nice"
Cons: "Who charges for carry on luggage? Never encountered that with other airlines. Also, Frontier charged MORE for carry on vs checked bags. Who does that????? I will literally NEVER fly frontier again."
Cons: "problem printing boarding pass on Frontier web site, had problem with this web site before- very unfriendly and doesn't work"
Pros: "Flight was on time. Pilot was communicative. Easy boarding and deboarding process."
Pros: "Comfortable seating, long seatbelts, clean planes."
Cons: "Paying seat fees and carry-ons twice. When I have flown with other airlines, I did not pay for a carry-on. With Frontier, I paid twice! Between the seat fees and paying for carry-ons, I paid an extra $134 in addition to my ticket prices!!! I was not a happy camper about that and probably will not fly with them again."
Pros: "me gusto mucho el precio la forma y el trato, el tiempo Bueno sin cambios felicidades muchas gracias.. Marisol Martinez"
Cons: "nada de comer, aunque page en el boleto, creo que Deben dar un snack por las personas que no tienen tarjeta de credito. Marisol"
Pros: "Although I paid extra for my carry-on ($45; which I was aware of, but some people may not be) the flight attendants were friendly and professional. They were courteous upon stepping onto the plane and throughout the duration of the flight. The seats were comfortable, and overhead space was plentiful. My 2.5 hour flight from Tampa to PHL was shortened to 2 hours. Overall, it was a great experience flying Frontier for my very first time."
Pros: "Pilot was a cowboy, quick taxi and fast flight, arrived at gate 45 minutes early. On a late flight, the early arrival was a welcomed outcome."
Cons: "I checked a hard case fishing rod tube that contained a brand new fishing rod. The case can be opened from the top and side and both can be locked. The side was the only thing locked and top opening had a simple clip on it so anyone could to easily open it up and inspect the inside. Someone cut the side lock off, took the case apart obviously looking for something and then jammed everything back together securing the cut off lock with a zip tie. After I got home late that night I noticed my lock was cut off and rod broken in 2 pieces. Very disappointed, hopefully someone at Frontier reimburses me for the damage."
Cons: "Actually the tickets were cancelled due to my wife"s (KARAMJIT K UBEROI ) sudden sickness and in spite of promise by your customer service to re credit to my Credit Card, later on denied the same .However a flight credit for the amount was provided to use within three months .We were harassed by making repeated faxes and make calls nearly dozen times."
Pros: "Cheap tickets"
Cons: "No food or entertainment"
Cons: "i wasnt able to even fly"
Pros: "INITIALLY, I was thrilled with the low price. That changed radically when I found out that Frontier charges for everything except air. The crew was polite and informative and let us know what was happening with our hour-plus delay."
Cons: "Didn't like the new seats and the tiny tray--very uncomfortable and practically useless. That said, I wasn't going to use the tray anyway (couldn't even put a tablet on it) for food, as Frontier is charging for food and water. At the time, I was not aware that I would be charged separately for baggage, including carry-on bags. If I had been, I would have MAILED my luggage to my final destination, as it would have been cheaper. My family of four turned out to have five bags, which added approximately $500 to the roundtrip cost of the tickets, or MORE than it cost for the tickets. That's right, flying the people (who weigh more than luggage) turned out to be cheaper than flying the bags. Look, if you want to encourage people to check bags, make checking the bag FREE. If you're just looking for a revenue stream, then you should be up front about what the costs will be. (But then people would be less inclined to book your "cheaper" tickets, wouldn't they?) Also, the flight wound up being delayed for over an hour, though my phone and the Frontier website continued to show "on time" status."
Pros: "Counter person said next flight he could book us on was Jan 03, 6 days later. We ended up renting a car and driving from Chicago to Philly. If there had been an ounce of concern over our condition by this worker I would feel differently, but Frontier will get no more of my familiy's business."
Pros: "The seats had a surprising amount of legroom, and the staff was nice (though i'm not sure why there were as many as a normal flight from another airline, since they don't do anything beyond the safety demo)"
Cons: "You are not adequately made aware that you will be charged for carry on unlike other airlines. And in doing so, the price of the ticket goes from being impressively cheap to being more than a flight from another airline that has more included amenities, like actual refreshements and free carry-ons. You also get charged for just selecting a seat, not a special seat, but ANY SEAT AT ALL. So the price you initially see when searching for flights is quite misleading. In reality, you should ad at least 50 bucks to any frontier ticket to get a truer picture of what the price would be for a normal passenger with a single carry-on that wants a particular seat."
Cons: "Hidden fees! Seat fees, checks. Bag fees. And what the **** is a carry-on bag fee? And after paying $75 to have two small bags TOTAL, y'all lost my luggage? Never again."
Pros: "NOT MUCH!"
Cons: "This was my first time using Frontier Airlines. The price and schedule met my needs. After paying $30/each way for checking my bag plus paying for a seat (would they allow me to stand?) not sure it was so good a price. The worst was when three flights came in at the same time and ALL the luggage was sent to the same area. I WAITED AN HOUR TO GET MY SUITCASE."
Cons: "Picture the waiting room at the Social Security office... Turned into an airplane... Same seats, same people! Here's the cherry on top of this Turd Sundae: Kayak sent me an email saying the flight was delayed an hour, I show up an hour later and it turns out the plane was never delayed! I almost missed the flight! I'm never flying Frontier or using Kayak again."
Cons: "Worst costumer service I have ever dealt with. Spoke with three employees that each told me to do something different. Finally, spoke to a department head and was told that his employees were misspoken. Who trains these guys?"
Pros: "The staff was helpful and polite. Although plane was delayed it still arrived in good time."
Cons: "Not much leg room. Paying to pick your seat is ridiculous when traveling with family."
Pros: "By far the cheapest flight...and it was non-stop. No problems with anything. Would definitely use again. Some of the people complaining should do their homework. Everything is spelled out in terms of costs."
Pros: "Absolutely the worst airline I have ever been on! You buy the ticket under the assumption you got a great deal. What they do not not tell you is that when you purchase an economy ticket, which everyone buys except first class you have to pay for carry on. Your first checked in bag costs $40, any bag after that is $45. So my carry on bag cost $45! Between my husband and I we spent a total of $170 on luggage for two checked bags and two carry ons. So if you are bringing any luggage with you, go on a different airline, you will save money by the end of the day. Also, all drinks and food are for purchase."
Cons: "The captain said no gates were available so they delayed our flight for an hour after they let us board the plane. Almost all of the gates in the terminal were available when we got to Philadelphia. Frontier doesn't give out free drinks or peanuts on the flight. They also charge $5 extra if you don't check your bag online. The seat doesn't recline. Frontier is by far the worst airline ever!!!!"
Cons: "I didn't like paying for a seat that I already purchased. Perhaps I'm "old fashioned" in that when I buy a ticket, I automatically get a seat. But at check-in when given my seat selection I could choose $13 seats or $20 seats. I thought this wasn't allowed anymore in that your purchase price is the price you pay unless you upgrade to a better seat."
Pros: "The pilot was very friendly, I liked his tie. The copilot was also friendly."
Cons: "The rest of the staff were rude and unprofessional. The chairs were so uncomfortable. There was no complimentary drink, and when you ask for just water the staff rolls their eyes and gives it to you as if it was the biggest inconvenience for them. When they approach you with the cart they say, "Is anyone purchasing anything?" I also didn't like that there was hardly any announcements on the loudspeaker to let us know about what is happening, or when we might approximately be landing."
Cons: "flight was an hour off with no explanation as to the cause. Seats did not recline and were terribly uncomfortable."
Pros: "We had a flight to Philadelphia we boarded on time and landed early! It was great!"
Pros: "The crew and ticket price are the only positive things I can think of."
Cons: "You have to pay ridiculous prices for just about everything. If water wasn't necessary for basic survival they probably would've charged at least 1 dollar per ounce. You can't recline and leg room is scarce."
Pros: "Frontier airines was great. We got a ridiculously cheap flight so to pay $30 for a carry on was no problem. We knew all the fees up front so we planned accordingly and packed light. Staff was friendly and organized. Flight got in early."