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Jacksonville to Puerto Rico Flight Information

Flights Arrive in Puerto Rico
Flights Depart from Jacksonville
Flight Price $264
Airlines Delta, American Airlines, United Airlines, JetBlue, Spirit Airlines, Frontier

Book cheap flights from Jacksonville to Puerto Rico (round-trip)

Airports
Origin
Jacksonville
$264
only
$264
Destination
Aguadilla
$269
only
$269
San Juan
$264
only
$264
Sun, Feb 3
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 05m
Thu, Feb 7
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
13h 12m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,516 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
CDG
Excellent 9.3

Pros: The service and the crew were extremely courteous polite and professional .

Cons: As it is an all flights just not enough leg room and a very tight chair.

BOS
MCO
Excellent 9.6

Pros: I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful

Cons: Would like more food available-not for purchase but with what comes with your flight

DUS
ATL
Excellent 8.0

Pros: The great job the crew preformed.

Cons: older plane - seats were not comfortable.

ATL
DCA
Good 7.3

Pros: Early boarding for Seniors

Cons: Limited food

YYZ
ATL
Excellent 10.0

Pros: Boarding was smooth, attendants were nice and informative, and everything was on time

Tue, Feb 5
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 21m
Thu, Feb 7
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
13h 12m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,263 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
PHL
LHR
Good 6.0

Pros: Legroom, flight crew

Cons: Management of flight delays, especially the lack of announcements - confusion was rife

PVD
DCA
Good 6.3

Pros: Flight attendant was great, plane was comfortable and clean

Cons: No WiFi, it was delayed, bags came off a different belt so we didn’t find them for 30 minutes... but at least we found them

JFK
LAX
Okay 5.3

Pros: Everything that happened before the FIRST time we boarded the flight and when we finally landed in LA. The movie selection was pretty good since I couldn’t sleep on the flight and it calmed me down. The flight that was originally 7 hours turned into 5

Cons: What Irritated me the most about this whole experience was that they waited until everyone had boarded and seated to find a maintenance problem. Credit to them for finding it before takeoff but it should’ve been caught before the plane even left the hangar or when the plane last landed. They said this would be a 15-20 min fix. This was an 8pm flight. 800 became 830, then 9. By 9:00, same problem and I start to wonder if we should switch planes. By 10, they finally tell us that we have to deplane and go to Gate 37 which is on the other side of the terminal. On the way out the flight attendant tells us that we have to hurry up to the other gate because we have to be there by 10:25 to board. I almost wanted to punch him. So we’re there. 10:25 comes and I see the screen turn to 10:40. Around 11, the announcement comes that they’re transferring the food from the other plane to our new plane which further delayed everything. As some kind of compensation, theyleft buckets of snacks and drinks for us prior to boarding as we finally boarded. Finally took off at 12:30. I was so irritated I couldn’t rest on the flight.

BOS
MIA
Excellent 10.0

Pros: Friendly service, quality new airplane, American airlines has improved a lot!

LHR
DFW
Good 7.6

Pros: Upgraded seat on the Boeing 777 was near the exit, and I had plenty of legroom.

Cons: Although British Airways and American Airlines are alliance partner companies, their systems don’t behave as such. It took me too many attempts to mention in order to simply upgrade my seat. The booking locator number is different for both airlines, and no one ever informed me of that critical information

Mon, Mar 4
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
16h 46m
Tue, Mar 12
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 40m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,571 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
RDD
SFO
Mediocre 2.0

Pros: Nothing

Cons: 1st flight was delayed so I missed my connection. 2nd flight was delayed due to mechanical issues so I missed my second connection. I traveled for over 24hours and now that it’s 3 days later , my checked luggage has still not arrived or been found.

AMS
IAD
Excellent 8.6

Pros: It was nice and smooth. The crew was great, especially Urere, our stewardess. Comfort and food were good, on par with the nickel diming of airlines.

Cons: Comfort can be greatly improved.

IAH
LAS
Excellent 10.0

Pros: On time. Courteous and friendly flight attendants.

Cons: A bit of turbulence at the beginning of the flight and the captain didn’t release the seatbelt sign for longer than I could! Sprint to the bathroom the minute the sign was released. Hallelujah!!

GUA
IAH
Excellent 10.0

Pros: Losding procedure orderly, staff helpful.

Cons: Pretzels are getting old, anything new out there?

ORD
SFO
Mediocre 3.3

Cons: The flight was 5 hours delayed, no food was provided

Wed, Dec 26
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 01m
Sun, Dec 30
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 09m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,537 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
LAX
Good 6.3

Pros: Flight attendants were unbelievable. There were two people who were ill during the trip and they took such care in making sure they were ok.

Cons: I could not get comfortable. I was freezing and could not sleep. The chairs are so uncomfortable. The chair hit me in all the wrong places...not sure if it is because I am petite.

SDQ
JFK
Mediocre 2.0

Pros: Smooth in he air

Cons: The pilot made an announcement that on the planes arrival the wing had a crack in it and it needs to be checked prior to lift out. I am upset because if the plane was broken don’t load the plane with new passengers until your sure the plane could fly. They loaded the plane with all the passengers then made up wait until they got mechanic clearance and paperwork approved to fly. Which took approx 1.hours late. Boarded plane at 9:30 left at 10:30. Arrived very late.

JFK
CHS
Mediocre 2.0

Pros: Nothinh

Cons: Seat comfort, ride flight attendants, lack of announcements from pilots.

JFK
BOS
Mediocre 3.6

Pros: It’s basic/budget so expectations are low

Cons: Delays. Crew calling the same boarding group again after they’d already boarded (pay attention!)

BOS
MCO
Excellent 10.0

Pros: I liked just about everything on the flight- the professionalism of the flight crew, the fact that the flight boarded on time (slight delay after boarding, but I understand and the delay wasn't long). We still made it to Orlando on time.

Cons: I volunteered to give up my carry on at the request of the check in attendant, only to realize after boarding, that there was ample overhead space. This resulted in a longer wait at baggage claim (the very thing I was trying to avoid)

Sun, Jan 20
JAX
Jacksonville
BQN
Aguadilla Borinquen
11h 09m
Thu, Jan 24
BQN
Aguadilla Borinquen
JAX
Jacksonville
19h 28m
Trip: 5 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,490 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
IAH
BWI
Okay 5.6

Pros: The flight attendants were accommodating and friendly. The ticket agent was also very helpful.

Cons: Trying to get help at check-in was a fiasco. The seating is cramped. Not having WiFi is a drawback. We were stuck waiting for the plan to take off for 40 min because bags apparently were being loaded.

MCO
PHL
Excellent 8.0

Pros: Flight attendants were great

Cons: No real complaints

IAH
LAS
Mediocre 3.3

Pros: Friendly crew

Cons: Our flight from Houston to Vegas was delayed for four hours. Once we got to the airport, Spirit informed us that they were tacking on an additional hours worth of delay for a grand total of five hours. I asked if we could be moved to another airline and the guest services person looked at me as if I was speaking a foreign language and had no concept of what it was I was requesting. The terminal area around Spirit was filthy. It stood out just how unkempt the area was at our gate. Can’t blame this solely on Spirit but it definitely left an impression. Finally boarded after five plus hours and once on, that’s when I realized leg room was not really a thing on Spirit. I was literally sitting spread eagle because if I tried to sit straight, my knees would then be digging into the person in front of me. That wasnt an issue for the screaming children behind me, however. They had absolutely no problem karate choopin’ my chair for pretty much the entire three hour flight. The one bright spot was the crew, they were great but not enough to offset the overall experience which was thoroughly miserable.

MCO
RIC
Mediocre 2.0

Pros: Everything they dont know anything when we ask

MBJ
FLL
Okay 5.6

Pros: Check in kiosk from airport hosted services

Cons: Counter Crew performance / speed to respond to time. We had arrived early enough but at stood in line for 1 hour which pushed the clock and we couldn’t use the reataurants.

Sun, Jan 6
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
14h 49m
Sat, Jan 12
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
8h 38m
Trip: 7 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 36,176 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
TTN
PBI
Excellent 10.0

Pros: Easy on, great flight, easy off. Love the non-stop flight to West Palm Beach. Friendly staff.

Cons: Seats are crunched together - not easy to relax

MSP
DEN
Okay 5.6

Pros: Smooth flight

Cons: Price was great tilll you go to check in! Extra cost for everthing!!! feels like bait and switch. Will avoid Frontier

MCO
RDU
Excellent 10.0

Pros: The boarding process was organized and the plane was clean. The service was top notch. I was a little surprised about the price to check a bag ($40 each way). I must consider that when comparing rates in the future. I will definitely fly with them again.

RSW
SLC
Excellent 8.0

Pros: Great flight

DEN
PDX
Mediocre 2.0

Cons: Disasterous flight-unexplained delay of over an hour.

Tue, Dec 25
JAX
Jacksonville
BQN
Aguadilla Borinquen
19h 00m
Fri, Jan 11
BQN
Aguadilla Borinquen
JAX
Jacksonville
7h 20m
Trip: 18 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Feb 4
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 05m
Thu, Feb 7
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
13h 12m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,516 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
PIT
ATL
Mediocre 2.0

Pros: Nothing

Cons: They were short 1 flight attendant, delayed us for 3 hours

SLC
AMS
Excellent 9.3

Pros: Plenty of room and friendly service was refreshing for such a long flight

SEA
CDG
Excellent 9.3

Pros: The service and the crew were extremely courteous polite and professional .

Cons: As it is an all flights just not enough leg room and a very tight chair.

CUN
MSP
Excellent 8.0

Pros: I wish they serve real food instead of snacks for 4hours flight and I wish luggage check in will be included since it’s international flight.

Cons: Snacks

ATL
DCA
Good 7.3

Pros: Early boarding for Seniors

Cons: Limited food

Fri, Dec 28
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 24m
Sat, Jan 5
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 09m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,537 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
BOS
MCO
Excellent 10.0

Pros: I liked just about everything on the flight- the professionalism of the flight crew, the fact that the flight boarded on time (slight delay after boarding, but I understand and the delay wasn't long). We still made it to Orlando on time.

Cons: I volunteered to give up my carry on at the request of the check in attendant, only to realize after boarding, that there was ample overhead space. This resulted in a longer wait at baggage claim (the very thing I was trying to avoid)

BOS
LAX
Good 6.3

Pros: Flight attendants were unbelievable. There were two people who were ill during the trip and they took such care in making sure they were ok.

Cons: I could not get comfortable. I was freezing and could not sleep. The chairs are so uncomfortable. The chair hit me in all the wrong places...not sure if it is because I am petite.

FLL
RDU
Excellent 9.2

Pros: Easy Direct Flight. Nice Crew and Good Captain.

Cons: Flight Delay and Change of Gate

SYR
MCO
Excellent 10.0

Pros: The flight staff were attentive and courteous!

BTV
JFK
Excellent 9.6

Pros: Staff at gate

Fri, Mar 1
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
7h 06m
Fri, Mar 8
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
8h 50m
Trip: 8 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,490 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
ORD
MCO
Mediocre 2.0

Pros: Nothing

Cons: The flight was delayed almost 7 hours. Nobody was updating us about anything. It was ridiculous. I have a tailbone injury and it's bad enough I have to sit on the plane for so long but to sit in the airport and waste my entire day of just sitting in pain. Unacceptable.

ATL
MCO
Excellent 10.0

Pros: The customer service and smooth take off and landing. People were smiling, lively, and calm at the same time.

RIC
MCO
Excellent 10.0

Pros: Clean new plane

Cons: Not much legroom.

IAH
LAS
Mediocre 3.3

Pros: Friendly crew

Cons: Our flight from Houston to Vegas was delayed for four hours. Once we got to the airport, Spirit informed us that they were tacking on an additional hours worth of delay for a grand total of five hours. I asked if we could be moved to another airline and the guest services person looked at me as if I was speaking a foreign language and had no concept of what it was I was requesting. The terminal area around Spirit was filthy. It stood out just how unkempt the area was at our gate. Can’t blame this solely on Spirit but it definitely left an impression. Finally boarded after five plus hours and once on, that’s when I realized leg room was not really a thing on Spirit. I was literally sitting spread eagle because if I tried to sit straight, my knees would then be digging into the person in front of me. That wasnt an issue for the screaming children behind me, however. They had absolutely no problem karate choopin’ my chair for pretty much the entire three hour flight. The one bright spot was the crew, they were great but not enough to offset the overall experience which was thoroughly miserable.

IAH
MCO
Mediocre 2.0

Cons: The service it poor they dont not were they at i have to wait 10 hrs to fly when i was all ready to go to my detinetion hey don't know were it my logger

Sat, Feb 2
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
5h 33m
Thu, Feb 7
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
13h 12m
Trip: 6 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,537 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SYR
MCO
Excellent 10.0

Pros: The flight staff were attentive and courteous!

FLL
RDU
Excellent 9.2

Pros: Easy Direct Flight. Nice Crew and Good Captain.

Cons: Flight Delay and Change of Gate

JFK
BUR
Excellent 8.0

Cons: One Flight attendant grouchy and tense

BOS
MCO
Excellent 10.0

Pros: I liked just about everything on the flight- the professionalism of the flight crew, the fact that the flight boarded on time (slight delay after boarding, but I understand and the delay wasn't long). We still made it to Orlando on time.

Cons: I volunteered to give up my carry on at the request of the check in attendant, only to realize after boarding, that there was ample overhead space. This resulted in a longer wait at baggage claim (the very thing I was trying to avoid)

RSW
JFK
Okay 5.0

Pros: Comfort is good, staff is nice

Cons: I cannot believe I got talked into checking my bag as they seemed to have very little overhead-bin space - now I’ve been wasting my precious time waiting for my baggage for more than 20min already with no end in sight. This is outrageous!

Tue, Mar 19
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 02m
Sat, Mar 23
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
16h 25m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,516 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
YYZ
ATL
Excellent 10.0

Pros: Boarding was smooth, attendants were nice and informative, and everything was on time

SLC
AMS
Excellent 9.3

Pros: Plenty of room and friendly service was refreshing for such a long flight

JFK
SFO
Excellent 10.0

Pros: If offering free WiFi to Amex platinum card holders it needs to work f

Cons: Fix it

BOS
MCO
Excellent 9.6

Pros: I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful

Cons: Would like more food available-not for purchase but with what comes with your flight

MSP
CMH
Good 7.3

Cons: The floor of the aircraft was cold!

Wed, Mar 27
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
8h 15m
Tue, Apr 2
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
5h 15m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,571 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
LAS
Excellent 10.0

Pros: On time. Courteous and friendly flight attendants.

Cons: A bit of turbulence at the beginning of the flight and the captain didn’t release the seatbelt sign for longer than I could! Sprint to the bathroom the minute the sign was released. Hallelujah!!

LHR
EWR
Excellent 10.0

Pros: Incredibly nice staff, new aircraft and lots of room and very clean airplane

Cons: Food :) maybe include a vegetarian option for the sandwich snack

IAH
SLC
Excellent 8.0

Pros: The ease of boarding.

Cons: The air conditioner went out and it was quite warm.

SFO
HND
Excellent 9.3

Pros: Food was decent. Loved the movie options

Cons: Could have used more water throughout.

AMS
IAD
Excellent 8.6

Pros: It was nice and smooth. The crew was great, especially Urere, our stewardess. Comfort and food were good, on par with the nickel diming of airlines.

Cons: Comfort can be greatly improved.

Wed, May 1
JAX
Jacksonville
BQN
Aguadilla Borinquen
7h 59m
Fri, May 3
BQN
Aguadilla Borinquen
JAX
Jacksonville
8h 09m
Trip: 3 days
5.5OkayShow reviews
Overall 5.5 Okay
Based on 57,490 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
RIC
MCO
Excellent 10.0

Pros: Clean new plane

Cons: Not much legroom.

EWR
FLL
Mediocre 3.3

Pros: The flight attendant on the plane was great.

Cons: Everything else. Delayed from 5 hours before takeoff so they obviously started the day w a delay. As a result we hit bad weather and were stuck in airport for 6 hours, on tarmac for 2.5. And arrived at 2am instead of 6pm. Poor communication, horrific boarding, and despite the fact that no one can control weather, they messed up most of what was in their control.

IAH
LAS
Mediocre 3.3

Pros: Friendly crew

Cons: Our flight from Houston to Vegas was delayed for four hours. Once we got to the airport, Spirit informed us that they were tacking on an additional hours worth of delay for a grand total of five hours. I asked if we could be moved to another airline and the guest services person looked at me as if I was speaking a foreign language and had no concept of what it was I was requesting. The terminal area around Spirit was filthy. It stood out just how unkempt the area was at our gate. Can’t blame this solely on Spirit but it definitely left an impression. Finally boarded after five plus hours and once on, that’s when I realized leg room was not really a thing on Spirit. I was literally sitting spread eagle because if I tried to sit straight, my knees would then be digging into the person in front of me. That wasnt an issue for the screaming children behind me, however. They had absolutely no problem karate choopin’ my chair for pretty much the entire three hour flight. The one bright spot was the crew, they were great but not enough to offset the overall experience which was thoroughly miserable.

IAH
BWI
Okay 5.6

Pros: The flight attendants were accommodating and friendly. The ticket agent was also very helpful.

Cons: Trying to get help at check-in was a fiasco. The seating is cramped. Not having WiFi is a drawback. We were stuck waiting for the plan to take off for 40 min because bags apparently were being loaded.

MCO
PHL
Excellent 8.0

Pros: Flight attendants were great

Cons: No real complaints

Wed, Feb 13
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
5h 33m
Sat, Feb 16
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 57m
Trip: 4 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,537 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
RSW
JFK
Okay 5.0

Pros: Comfort is good, staff is nice

Cons: I cannot believe I got talked into checking my bag as they seemed to have very little overhead-bin space - now I’ve been wasting my precious time waiting for my baggage for more than 20min already with no end in sight. This is outrageous!

BOS
LAX
Good 6.3

Pros: Flight attendants were unbelievable. There were two people who were ill during the trip and they took such care in making sure they were ok.

Cons: I could not get comfortable. I was freezing and could not sleep. The chairs are so uncomfortable. The chair hit me in all the wrong places...not sure if it is because I am petite.

SDQ
JFK
Mediocre 2.0

Pros: Smooth in he air

Cons: The pilot made an announcement that on the planes arrival the wing had a crack in it and it needs to be checked prior to lift out. I am upset because if the plane was broken don’t load the plane with new passengers until your sure the plane could fly. They loaded the plane with all the passengers then made up wait until they got mechanic clearance and paperwork approved to fly. Which took approx 1.hours late. Boarded plane at 9:30 left at 10:30. Arrived very late.

JFK
BOS
Mediocre 3.6

Pros: It’s basic/budget so expectations are low

Cons: Delays. Crew calling the same boarding group again after they’d already boarded (pay attention!)

JFK
CHS
Mediocre 2.0

Pros: Nothinh

Cons: Seat comfort, ride flight attendants, lack of announcements from pilots.

Sat, Feb 16
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
4h 59m
Sat, Feb 23
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 58m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 35,263 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.8
Food
6.7
LHR
PHL
Excellent 9.0

Pros: Almost everything about the return flight was great. Check-in, legroom, flight crew, entertainment were top notch

Cons: I asked for specific meals for everyone on the booking but multiple customer service reps booked only 1 meal - when making bookings/changes ask if changes are for everyone or for specific passengers

DFW
SJC
Okay 5.6

Cons: I paid $70 for a seat upgrade, and it showed on my boarding pass as “EXIT” (exit aisle) with 6 inches of extra legroom when I purchased the upgrade in London. By the time I arrived in Dallas, the “EXIT” indicator on my boarding pass disappeared. When I boarded the plane there was no extra legroom and row 16 was not an exit row: rows 14 and 15 were. I endured a less comfortable trip, and now have to go through the pain and effort to get a refund. Good luck to me...

BOS
DCA
Mediocre 2.0

Cons: that my flight got cancelled and wasn't going out until Saturday and I would have been less than 24 hrs in Boston

LAX
SYD
Excellent 8.0

Pros: Good plane with excellent crew.

Cons: Bulkhead seat in Main Cabin Extra was a nightmare. One has to be in cirque du soleil to navigate through breakfast in the extra small tray.

LHR
LAX
Excellent 8.0

Pros: The crew on this flight was excellent. Very respectful and kind in their answers.

Cons: AA should really do something about their food selection as the cost of improving the food they can give economy class will not cost anymore than what they give now.

Sun, Mar 17
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
16h 46m
Sun, Mar 24
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
12h 34m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,571 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
SLC
Excellent 8.0

Pros: The ease of boarding.

Cons: The air conditioner went out and it was quite warm.

GUA
IAH
Excellent 10.0

Pros: Losding procedure orderly, staff helpful.

Cons: Pretzels are getting old, anything new out there?

RDD
SFO
Mediocre 2.0

Pros: Nothing

Cons: 1st flight was delayed so I missed my connection. 2nd flight was delayed due to mechanical issues so I missed my second connection. I traveled for over 24hours and now that it’s 3 days later , my checked luggage has still not arrived or been found.

SAT
SFO
Excellent 9.3

Pros: Plus seating was wonderful. Very comfortable.

Cons: Could have used more water.

MTY
ORD
Excellent 9.0

Pros: From checkin to landing, it was a good and comfortable flight.

Cons: No problems.

Wed, Dec 26
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
6h 01m
Sat, Jan 5
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
7h 13m
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 14,537 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
SDQ
JFK
Mediocre 2.0

Pros: Smooth in he air

Cons: The pilot made an announcement that on the planes arrival the wing had a crack in it and it needs to be checked prior to lift out. I am upset because if the plane was broken don’t load the plane with new passengers until your sure the plane could fly. They loaded the plane with all the passengers then made up wait until they got mechanic clearance and paperwork approved to fly. Which took approx 1.hours late. Boarded plane at 9:30 left at 10:30. Arrived very late.

BTV
JFK
Excellent 9.6

Pros: Staff at gate

FLL
RDU
Excellent 9.2

Pros: Easy Direct Flight. Nice Crew and Good Captain.

Cons: Flight Delay and Change of Gate

MCO
EWR
Mediocre 2.6

Pros: One bag free

Cons: Two hour delay given in minute increments. What was the problem I’m 76. Two big women sat next to me. I never found the remote until end of flight because the woman next to me covered the entire arm rest with her body. Seats not big enough for large sized people. I’m not skinny but thin enough to occupy one seat. An expensive seat for one way air fare over $300+ Orlando ti Newark. Left hotel at 11:30 am and landed after 8:00pm. Home just before 10:00 pm. A long. day

JFK
CHS
Mediocre 2.0

Pros: Nothinh

Cons: Seat comfort, ride flight attendants, lack of announcements from pilots.

Mon, Mar 18
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
16h 51m
Sun, Mar 24
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
12h 34m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 60,571 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ORD
SFO
Mediocre 3.3

Cons: The flight was 5 hours delayed, no food was provided

RDD
SFO
Mediocre 2.0

Pros: Nothing

Cons: 1st flight was delayed so I missed my connection. 2nd flight was delayed due to mechanical issues so I missed my second connection. I traveled for over 24hours and now that it’s 3 days later , my checked luggage has still not arrived or been found.

GUA
IAH
Excellent 10.0

Pros: Losding procedure orderly, staff helpful.

Cons: Pretzels are getting old, anything new out there?

SFO
HND
Excellent 9.3

Pros: Food was decent. Loved the movie options

Cons: Could have used more water throughout.

MTY
ORD
Excellent 9.0

Pros: From checkin to landing, it was a good and comfortable flight.

Cons: No problems.

Mon, Mar 18
JAX
Jacksonville
SJU
San Juan Luis Munoz Marin International
7h 55m
Sat, Mar 23
SJU
San Juan Luis Munoz Marin International
JAX
Jacksonville
16h 25m
Trip: 6 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 21,516 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
SEA
CDG
Excellent 9.3

Pros: The service and the crew were extremely courteous polite and professional .

Cons: As it is an all flights just not enough leg room and a very tight chair.

MSP
CMH
Good 7.3

Cons: The floor of the aircraft was cold!

YYZ
ATL
Excellent 10.0

Pros: Boarding was smooth, attendants were nice and informative, and everything was on time

BOS
MCO
Excellent 9.6

Pros: I was trying with a broken arm - the Crew both on the plane and off the plane was wonderful

Cons: Would like more food available-not for purchase but with what comes with your flight

JFK
SFO
Excellent 10.0

Pros: If offering free WiFi to Amex platinum card holders it needs to work f

Cons: Fix it

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