The crew are always excellent.
The comfort is horrible. Airline companies keep shrinking the seats and charging more. Also they keep serving less food. And flight changes.
Gates, delays, changes
Boarding was a mess. No opportunity for priority boarding. Flight crew no help. Just another hum drum experience.
Courteous and efficient service, good communication from employees.
Rude passengers reclining all the way without notice.
American continues to surprise through their lack of consideration and cheapness Prefer to have seat empty on the front rather than move passengers that are loyal frequent flyers. The most important point for American is you have to pay for everything including for flight status. No longer miles flew but how much you pay them
The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!
|Flights Arrive in||Waterloo|
|Flights Depart from||Jacksonville|
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