Daily cleaning, installation of cabin HEPA filters
|August||Best time to beat the crowds with an average 4% drop in price.|
|February||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$373||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 07m
The cheapest ticket to Wisconsin from Jacksonville found in the last 72 hours was $118 one-way, and $235 round-trip. The most popular route is from Jacksonville to Milwaukee, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $118.
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Scores according to KAYAK customer reviews
Cons: "The crew was forced to stay seated the entire flight. They conversed very loudly the entire flight. It was very disruptive."
Pros: "The timeliness of the flight and the service during the flight."
Cons: "The tagging of the bags. The bigger bags should be the only ones tagged. Smaller bags that fit in the bin should be allowed in the cabin."
Cons: "I’d prefer more a la carte food options rather than only boxes of stuff that include 3 things I don’t want."
Pros: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."
Cons: "I requested a seat with extra legroom due to a medical condition over a month before the flight. I was not granted my request and was in pain for most of the flight."
Pros: "The pilot and steward"
Cons: "Both flights delayed. No information at all on my the first one was delayed. The second, due to mechanical incompetence"
Pros: "The where very helpful"
Pros: "They were awesome"
Cons: "Nothing I was at my best on the best airline and crew"
Pros: "They were late and and tried to blame weather"
Cons: "Explain that we will get hotel and else... Cheep asses."
Cons: "The entertainment system was out completely for the whole flight"
Cons: "No in flight entertainment"
Cons: "Not the yet"
Cons: "Seating was cramped in economy, but you get what you pay for!"
Cons: "Boarding was a little confusing with seats not being assigned ahead of time"
Cons: "Old plane, long delay, sketchy WiFi."
Cons: "There is no room. The snacks were fine, but the main meal was disgusting."
Pros: "The landing!"
Pros: "Chairs was comfortable"
Cons: "I had a kid kicking my chair the whole flight."
Cons: "Having to go through Kayak wasn’t helpful. I wasn’t kept informed of the flight and getting to my flight schedule was difficult. Going through the website was also frustrating and confirming flights was difficult."
Cons: "The flight was delayed. It took longer than expected due to the hurricane. When we arrived, there was no gate so we had to sit on the runway forever. Then the gate checked bags took forever. I was supposed to have a 1.5 hour layover. I barely made my connection as I only had 20 minutes left until takeoff by the time we got off the plane."
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"
Pros: "Aircraft was clean."
Cons: "Ninety minute delay due to lack of rested crew preventing timely departure. No gate upon arrival at La Guardia LGA. Wouldn’t let passengers off after shutdown until all gate checked luggage was off the aircraft. Long bus ride around airport. Airport was a mess, with significant construction underway. Avoid Delta to LGA!"
Pros: "Our flight arrived ahead of schedule and the crew was great. Quick boarding although due to weather we were a bit late boarding aircraft however made up for lost time."
Cons: "The aircraft was a bit warm and there was no ice for beverages which were warm"
Cons: "Flight cancelled because of weather"
Pros: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Cons: "Mechanical repair on nose wheel"
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Cons: "Step stairs, no help getting up or down. You should use a Laeger plane and a jet bridge. It was awful down and up and down stairs, then walking across the tarmac, not sanded,NOT SHOVELED. Have you gone mad?"
Pros: "The flat bread pizza was good. The drink selections were good. The meals were terrible! Besides that, we had a great flight (13 hours)"
Cons: "The food The air was super dry (had nosebleeds twice)"
Cons: "Both ATL-SGF and SGF-ATL flights got cancelled, requiring 2 overnight stays in Atlanta, including Christmas morning."
Cons: "Short 30 minute delay; arrived 5 minutes late. 45 min flight doesnt allow for any food service."
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Flight was on time"
Cons: "I was in a middle seat on a sold out plane. The person in the window seat was so large the arm rest between us would not go down and he extended into my space. Fortunately the flight was short but the combination of shrinking seats and widening fliers make flying uncomfortable."
Cons: "Change d for WiFi. Cheap"
Pros: "Please call me. Why did you double charge me? I took my parents for a trip and you charge me 2 twice?? Call me 416 888 4387"
Cons: "You charge me twice. Call me 416 888 4387"
Pros: "Since I am a Silver Medallion Skymiles member, I asked about an upgrade. All seats in First Class were taken, but the agent at the gate seated me in a seat in the front of coach with more legroom (comfort plus? I don't know what they call it). That was great!"
Pros: "on time, clean, prompt."
Pros: "one i got to gate i could relax"
Cons: "scary making connection from AA flight arriving int'l terminal"
Pros: "Porsha. The best flight attendant ever. Not"
Cons: "Liked everything"
Pros: "Got us there on time. not much more can ask for on a short flight"
Cons: "Wish Delta offers more reasonable and available business class awards"
Cons: "No trash bag in my seat for puking or bubblegum"
Cons: "No entertainment available"
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Got delayed due to the computer shutdown"
Pros: "On time"
Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"
Pros: "Not much"
Cons: "Delta cancelled direct flight and we ended up standby on two flights, getting into NYC much later. Not nice."
Pros: "A little more leg room than the next leg of our flight."
Cons: "The seat from DFW to SLC was designed for people who have a sever slouch. Very uncomfortable seating position that isn’t anatomically correct."
Pros: "crew kept hitting my arm with cart and butt. imnot obese at all...…..they never apologized. too small...…………...squeezed in"
Pros: "The idea of having inflight entertainment."
Cons: "1. Crew moved my luggage without asking, 2. Sat in window seat and it was easily 85 degrees, 3. Seat is not made for someone 6’2”. Neck support falls at shoulders which was super uncomfortable, 4. Inflight entertainment worked for a bit then didn’t."
Pros: "The ground crew were very courteous but I feel they were not being completely honest regarding the delays. It felt like we were being given false hope that the flight was taking off soon."
Cons: "We were boarded thinking we were taking off soon. Except the delay continued for another hour and a half I found out. I had exited the plane having been given the option of staying in Gainesville in a hotel provided by the airline and being booked on a flight the next day."
Pros: "Crew was courteous; greeted entering and departing the plane. Flight arrived on time."
Cons: "Increase leg room and widen seating- way too narrow in width and uncomfortable. Flight, although it arrived on schedule, was unable to taxi to the to dock at gate due to lack of ground crew. I have experienced on-time arrivals only to wait on the tarmac until ground crew arrives is unacceptable."
Pros: "Most people had movies and other things to entertain themselves with via rear seat displays."
Cons: "My rear seat display never worked, though I complained about it at least 6 times during the flight. Nothing was offered to aid or fix the problem besides the stewardess saying she'd reset it several times."
Cons: "Boarding was a hassle and the plane was extremely uncomfortable for a 4 hour flight"
Cons: "Flights got delayed"
Cons: "If flight wasn't delayed"
Cons: "The crew was great, but AA needs to step it up with comfort and amenities!"
Pros: "Quick flight once departed"
Cons: "Maintanence delay led to plane switch"
Pros: "on time!!!!!!!!!!!!!!"
Cons: "small seating, freezing cold!!!!!!!!!!!!!!!!!!!!!"
Cons: "The 1st class flight attendant refused to bring a glass of champagne, I was sitting five feet away so I could see she was just fiddling with things with her back to me. I asked the other flight attendant to relay my request to her, again she ignored me. This was ten minutes before takeoff..."
Cons: "I’m still on the plane and there’s this poor sick dude across from me who is sneezing and snorting and spewing phlegm everywhere!!! I feel so sorry for him bc he’s got muscular dystrophy or something and it’s uncontrollable. But I also feel sorry for the poor little girl next to him! I am about to puke it’s so gross and he’s 4 peeps away from me! Ugh, I HATE germy planes!!!!! Not sure people should be allowed to travel without masks in this condition."
Pros: "The entertainment was good. A lot of things to choose from."
Cons: "The boarding took too long"
Pros: "No complaints honestly. Crew was friendly, boarding was painless, and flight was comfortable."
Cons: "The plane was old, but it didn’t really impact my flight at all."
Cons: "Obnoxious amount of confusion at gate. Employees continuously announced and posted conflicting departure times. Was shocked by lack of assistance in finding new flights, alternative methods of transportation to destination, etc. Eventually rescheduled for red-eye flight the following day (over 24 hours later). Found alternate transportation. Don't feel like I could trust AMERICAN with my travel plans again."
Cons: "Flight was an hour late because of "missing crew member". Throughout that hour they insisted they were on time."
Pros: "The flight was on time. It was smooth and we had absolutely no problems"
Pros: "Easy and quick boarding. Excellwnt service in first class. Comfortable ride."
Cons: "Nothing. Excellent travel experience."
Pros: "Polite. Clean. Nice business class."
Cons: "Would like more Western food."
Cons: "horrible plane for international travel. it was small cramped. Food was horrible. Not even a good full meal. Just snacks."
Pros: "The cabin was beautiful, the crew was SO friendly and very helpful in every way. The best Flight Attendants!!!! This was the best flight I've had in 30 yrs. I can't say enough great things about this leg of our trip. Food was good for airline food.....I just spent 9 days in Italy eating the best, so hard to compare with! I'm a retired Flight Attendant."
Pros: "Comfortable seat and environment, great food, smiling helpful staff"
Pros: "Quick time in boarding and exiting plane in Charlotte."
Cons: "Frustrating to pay extra for priority boarding so they don't require that my carry on be checked which requires me to take half of my luggage and shove it in my backpack to make sure that it lands with me."
Cons: "Having my 5am oneway flight cancelled 3 hrs before flight time resulting in rebooking with layover and tripple the time it would have taken to get to my destination"
Pros: "Stewardess was really nice, friendly. Made me feel welcome and took good care of us"
Pros: "Smooth ride."
Cons: "Waited on gate agents for more than 20 mins from 1.39 pm to 2.00 pm And this was a scheduled flight. This is sloppiness."
Cons: "Crew a little slow flight departed later all wwll"
Pros: "Snacks and beverage"
Pros: "Comfortable seats, attentive staff, good entertainment offerings"
Cons: "AA got rid of the video screens on the back of seats."
Cons: "Very hard seat"
Pros: "The plane was late and we could not catch our other flight connection so we had to wait 2 1/2 hours from the one"
Cons: "Tight seating. Stewardess over the speaker was very hard to understand. Not a smooth landing."
Cons: "Nothing, really"
Cons: "The parking garage is confusing, but worth the extra money to park there."
Pros: "It wasn't a full flight so I had more legroom, since I didn't have a person sit beside me on both flights. The flights arrive on time. Boarding was organized, quick and effective."
Cons: "Flight attendant provided a snack to everyone and forgot to offer a snack to me. There were children on both flights, kicking my seat through 60% of the flight. There was not entertainment provided for brief flights and the snack selection was mediocre."
Pros: "The boarding agent in Jacksonville, FL was a spirited, beautiful woman. She had everyone in the terminal cheer all the soldiers on our flight. And was very helpful to me getting a seat closer to the door as I was having horrible spasms in my back. She is what AMERICAN Airlines should be to all customers. Gate B47 on 9/30."
Pros: "Over all wonderful!"
Pros: "Easy not very busy airports makes boarding easy. Pay extra for seat but I can choose where to sit+++ Cost was very favorable for flight"
Pros: "Plenty of room for carry-on bags"
Cons: "Charlotte airport was a zoo due to delays of slights coming in but all outgoing flights were on time so many connections including mine were missed"
Pros: "well, everything was fine but it was a tiny plane so there wasn't any entertainment and it was a short flight so there wasn't any food."
Pros: "Great flight crew."
Cons: "Being charged at the ticket area for one bag and finding out at the gate it is complimentary."
Cons: "I've been waiting a total of 6 hours so far. My plane was delayed yesterday and they sent me home, which was a 2 hour drive plus car rental. I came back this morning only to find I'm delayed again for another 4 hours. I'm a patient man but this was a bit to much even for me. This is my first written complaint I've ever had with any business"
Cons: "I tooka trip to Jacksonville Florida and the flight was 2 hours late because they had no flight crew. Guess what on my return flight it was also late about 2 hours. Is this the new standard."
Pros: "Speed check in"
Pros: "Fast boarding."
Cons: "Excellent keep doing what you do."
Cons: "Flight was canceled and I was left stranded."
Pros: "Crew was accommodating."
Pros: "Amazing crew"
Cons: "Tight seats, no access to actual WiFi unless you purchase a yearly or monthly plan"
Pros: "The crew was very good."
Cons: "The gates were backed up due to cancellations and weather. Missed flights, lost luggage and some very angry people."
Cons: "Pilot calls in sick and the plan b is wait 4 hours"
Pros: "Girl at boarding counter. Male steward. Very nice."
Cons: "Female stewardess over hour late had to wait for her. And she didn’t even smile when she finally arrived. Couldn’t be bothered. Rude and disrespectful to people."
Pros: "The credit was polite, hat was about it"
Cons: "We were delayed coming out bc the plane needed de-icing... IN JACKSONVILLE, but they were unable to get manager approval for de-icing and then the truck was out of fuel. Finally, the pilot moved the plane into the sun (which should have happened much sooner). During the flight, the cabin temperature dropped to low 60s and everyone was freezing."
Cons: "2 hour delay sitting on the airplane!!!"
Pros: "Waffle cookies were amazing"
Cons: "leg room is ridiculous unfriendly attendants"
Cons: "Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad."
Pros: "on time"
Pros: "Direct Flight & Affordable"
Cons: "Zero Complaints"
Pros: "ON TIME,"
Cons: "BASIC ECOMONY PASSENGERS ARE INCONVIENCED AT AIRPORT, WE WERE NOT PERMITTED TO CHECK IN ONLINE AND GET PRINT BOARDING PASSES. HAD TO GO TO AIRPORT TO CHECK IN FIND A BETTER WAY WITHOUT INCONVENCING PASSENGERS.....(AS USUAL)"
Pros: "Crew was very pleasant!"
Cons: "The food was absolutely horrible!"
Cons: "When comparing flights between only United flights, the economy & economy plus categories are a distraction. Especially if you are traveling with more than two people. When comparing across airlines, it is annoying because you have to add back costs that the "other" airline include in their price. In the future I am going to compare all "other" flights without United and then check United as the "low cost provider"."
Pros: "Smooth and efficient"
Cons: "no snacks!!!"
Pros: "nice and easy boarding, good customer relations"
Pros: "I like flying and window seats"
Cons: "There is nothing I can do about it, but the distance between seats is really cramped."
Pros: "Not much"
Cons: "Delays the entire trip for no discernible reason."
Pros: "The crew was great."
Cons: "I flew round trip to Bangkok from Chicago last year for $460. Why does one way from Fargo N.D. To Green Bay, WI cost $480?! My flight said it was late on the screen (6:40) but actually flew on time. I think a kid missed his flight because of it. My connecting flight in Chicago was way too tight because of a LONG delay waiting to unboard. Had to run, yes run through ORD to get to terminal 2 from 1 within minutes to catch my flight. It was too stressfu and expensive."
Pros: "The flight attendants were nice, unlike the people at the ticket and gate counters."
Cons: "My flight was delayed by nearly two hours, causing me to have to miss my connection. Though they knew for hours that the flight would be delayed, they did not have enough people working at the check in counters. There were not that many people in line, but I had to wait more than 20 minutes before being able to speak to someone. The representative informed me that I would have to be rebooked onto a later connection because the delay would cause my to miss my original connecting flight, and when I told her that I needed an earlier time to avoid missing a meeting, she just said "I have nothing earlier." She was barely even apologetic. Then she was unable to print my boarding pass for my connection. I had a 2 hour and 45 minute layover in Houston whereas in my original flight it was 1 hour."
Pros: "Frequent communication about the issue to keep passengers updated. Flight crew and gate boarding support were excellent"
Cons: "Plane's tire needed to be replaced. I was irritated because at one point they were saying they needed to fly a tire into JAX which seems ridiculous. They ended up finding a tire once the day shift arrived. I would have expected inspections of planes after flights and for basic replacement parts to be located across their network."
Cons: "4 hour delay. Maintenance issue. We were told Only one maintenance person covering the entire airport"
Pros: "The crew was polite."
Cons: "I paid extra for an economy plus seat and they gave it away. I had to sit in a middle seat."
Pros: "All went very smoothly. Even arrived early"
Pros: "Flight was on time"
Cons: "No grounds crew. Had sit in plane for 30 mins!!!!!!"
Pros: "Thumbs up"
Pros: "The planes were small which were fine because there was still enough leg room.."
Cons: "Sears could be a little wider not everyone is small frame"
Pros: "Flight was on time. Crew was pleasant and friendly."
Pros: "Everything went smoothly."
Cons: "Excellent, on time flight. The only issue I have is people boarding t the back and leaving their luggage in front. We almost didn't have room to stow our luggage. This shouldn't be allowed."
Pros: "Being able to use a digital boarding pass."
Cons: "On my outbound trip my connecting flight changed gates. There was no notice from United or on the terminal monitors. United sent me a text saying my connecting flight had departed already, but when I got to the gate a representative brusquely informed me the flight was departing from the other end of the terminal."
Cons: "Delay delay 6 hours after the severe weather as I was transferred to American Airlines"
Pros: "We left on time"
Cons: "The departure was late. There was no explanation nor apology. As a long term and faithful Alaska Airlines customer I was shocked that a plane would not leave on time and act like it was par for course. Ehhh so what? I'm an older woman and needed help with my overhead luggage. The very young male attendant saw me struggling and just said that is not going to fit and walked toward the front of the plane. No offer to help whatsoever. The plane was small and uncomfortable"
Pros: "Nice clean planes and seat, on time performance"
Cons: "The flight attendant was hard to understand"
Cons: "United did not service the final destination so they transferred luggage to another airline and then washed their hands of it. When one of4 remained lost they did not help at all!"
Pros: "Everything went smoothly"
Cons: "A little cramped but to be expected on such a small plane"
Pros: "I eventually made it to Hawaii."
Cons: "Flight was delayed >8 hours. Had to change flights with a late departure and more layovers. Took over 24 hours to get there. Ridiculous."
Cons: "No snacks offered on the plane"
Pros: "They boarded is quickly"
Cons: "Plane was delayed on runway for over an hour. When the passenger next to me asked the lead flight attnd about her connecting flight the attnd was extremely rude and of no help. Any ? was answered with "well just look at your united airways app". Then later I asked what gate we were coming in on and her reply was "the capt just said it". I replied saying "sorry I didn't hear it" and again the flight attnd answered "look on your UA app". I don't usually fly UA so I didn't have it. Overall she was short, snarky and rude with ever reasonable question asked. No one was rude to her but her attitude was shocking. I travel quite often and have never seen an antd speak or act this way to passengers. I understand things get stressful, but I def won't be flying UA again if this is the way they allow flight attnds to speak to customers. She way beyond rude and lazy and I hope the girl she was training doesn't pick up those traits either."
Pros: "This was the most smoothest overall trip I have ever had flying! I loved the new plane (from JAX) and the leg room since I'm 6'5 and it was very comfortable. Everyone involved in the process were very professional as well."
Pros: "NEVER MADEW IT TO WYOMING ON THE WAS THERE."
Pros: "Excellent service, amazed that on flight attendant was capable of serving everyone on the flight."
Cons: "A tight fit for seats, luckily it was short trip. I tried hard not to spill over in the other person seat. The arm rest did not help, made it worse."
Pros: "No entertainment. Water and assorted chips were fine."
Cons: "Plane very nice. Good leg and seat space."
Cons: "It was snowing and we disembarked on tarman"
Pros: "I liked being able to move my assigned seat to a window seat"
Cons: "My trip was supposed to be Newark to Jacksonville on Sunday, Jan 31 and stay until Saturday, Feb 6. I booked my trip in September. When I got the the airport (2 hours before my flight) I went to the kiosk to print my ticket, after entering my confirmation code and last name the computer informed me that I require assistance so I flagged down one of the people working the counter, where I was promptly informed that I do not have a seat on the plane. The plane was overbooked. My number one question was how is it possible that I am the one getting bumped if I booked my flight almost 5 months ago?!?! The person then informed me that I can either go to the gate and hope someone doesn't show up and get a seat on that plane, or she can book me on a flight to Tampa then a puddle jumper to Jacksonville. I decided to take the Tampa option (without being informed that it was going to change my simple two hour flight into a 9 hour ordeal). I headed to my gate and took a look at my tickets only to find out that I have a 3 hour layover in Tampa... Wtf am I supposed to do in Tampa for three hours?!? Anywho, instead of getting to Jacksonville at 12, I got there at 6:30 losing an entire day. Now for the trip home. I'll start with I did get home in the appropriate amount of time, on my original booked flight. However, I was forced to check my bag. And not like go to the carousel when you de-board check your bag( which I would prefer)... Get off the plane and wait in the vestibule with everyone else who had to check their bags for your luggage to be retrieved from the plane and brought up to the vestibule.. It became a mosh pit of ooh! That's my bag! ( picture a bunch of random adults playing mother may I with the airport staff as the mother). Then back to the actual flight, the attendant didn't start coming around asking if we wanted drinks or snacks until more than half way through the flight meaning you had about 10 minutes to enjoy whatever you ordered until the pilot asked you to raise the tables. Then also I couldn't understand a single thing that was said over the loudspeaker ( it sounded like they recycled the speakers that ny metro decided were no longer good enough for their subway cars). And finally, the seats that were so narrow both in space between you and the person in front of you and next to you is an absolute joke. I suppose if you were to get on the plane and sit completely still in an upright position for two hours you would be perfectly comfortable, however seeing as most people don't do that it was extremely uncomfortable. All in all I do not reccomend flying United. Ever. Very upsetting experience. There is a reason it was my cheapest option."
Pros: "Non stop"
Cons: "A C"
Pros: "Good price on short notice. That will bring me back to a Frontier flight in a pinch."
Cons: "Baggage fees, Cramped seating, impatient personnel, and the website— good LORD they had about 10 screens trying to sell me more things before I could just check in!"
Cons: "crew was loud and unprofessional. they were talking the entire flight very loud and then talked about bad experiences they had in the past and their party lives.."
Pros: "They made me feel like it was safe to fall asleep"
Pros: "The app worked great. The crew was good and even the cheapest seats were pretty comfortable."
Cons: "Not getting a complimentary snack or beverage."
Cons: "Tight seating not well padded. Crew very pleasant"
Pros: "Do not use frontier. There was a snow storm 4 days ago and frontier us still delaying every flight. All other airlines on time. Flight in was delayed3.5 hrs and return was delayed 3hrs. Again it has been sunshine and nice the last 3 days but frontier insits the issues are not there fault but weather related. Pay the extra money and fly anyone else."
Pros: "Worst airline ever. Cancelled the flight due to operational issues and had nothing to offer except a flight 4 days later. Total waste of time and money."
Cons: "Respectable airlines will offer you something to get to your destination - booked on another airline or at least a hotel if you are stuck. This is not a respectable airline."
Cons: "Delayed,bag fee,seats are hard"
Pros: "The seat were very comfortable."
Cons: "The baggage fee is excessive. $45 for a carry on is unacceptable. I felt like someone had robbed me at gun point when I got to the counter and was told the baggage fee."
Cons: "Boarding was not very courteous and customer friendly"
Cons: "$45 for carry on"
Pros: "I really liked that they got me to the front of the line at bag check in because the lines were very long and I would have been late!"
Cons: "Having to pay for a soda and the tray tables are ridiculous I could hardly fit my drink on it!"
Pros: "Delayed at the gate because there were more people on board than were on the manifest. Had to find out who the stowaways were."
Pros: "on time"
Cons: "no first class"
Pros: "Low fare"
Cons: "Narrow cheap seats/arm rest"
Cons: "Flight was delayed for 4.5 hours for maintenance issues, we had to cancel all of the plans I made for the day. I was at the airport for nearly 7 hours and then had to wait on the replacement plane to refuel for over an hour after boarding. Awful."
Pros: "Take off & LANDING SMOOTH boarding efficient"
Cons: "Seat size too small"
Pros: "I got home safe..."
Cons: "1 hour flight delay which resulted in one lavatory being shut down for the duration of the flight; marginal seats; no complimentary food/beverage; plane a bit worn & dirty"
Pros: "the flight was nice a smooth the attendants were very freindly. the only reason I selected this airline was because of the times leaving Denver and arriving into Milwaukee"
Cons: "boarding was very slow, the seats were very tight to sit in, the only thing that did not cost anything was water (unbelievable). this airline charges for everything and gives nothing back in return. I was surprised there was not a charge to go to the bathroom.. i plan on not using this airline again."
Cons: "The extra fees for your seat, luggage, including carry-on bags and all food and beverages! And tipping the crew for those services."
Pros: "Flights were on time"
Cons: "Frontier has numerous fees, including fee for seat assignment, fee to "carry on" bag, charges for coffee and soda, etc. we will never fly that airline again. Seat room is smallest of any plane we've been on (and that's saying quite a bit)."
Cons: "Fee's for luggage and carry ons. In other airline its already included Fee's for luggage and carry ons. In other airline its already included. Delayed flight"
Pros: "Good flight"
Cons: "Nothing bad"
Pros: "They did not loose my luggage"
Cons: "Cramped seating"
Cons: "My return flight time was changed from a premium time - with a premium price - to a terrible time. Frontier only offered one flight per day during the time period I was traveling so I had no options for changes. You also have to pay extra for everything- carry-on bags, seating. You don't even receive a complimentary soda or cup of coffee. Unless there were no other reasonable options, I would not choose Frontier again."
Pros: "Not much really"
Cons: "Flight was a hour late, pretty sure i paid for my carry on bag while others didn't. Granted I am tall but my seat seemed even more cramped than usual. No complimentary beverage/food service and cost of available beverages/food is too high. Crew didn't announce correct time change."
Pros: "Friendly staff, efficient boarding"
Cons: "Paying for a carry on bag (not making this more clear when booking), uncomfortable seats, cheap/small tray tables, no complimentary beverage service."
Cons: "Paying for every item. Just include it in flight. Delayed luggage on return"
Pros: "Non-stop flight, understanding service personnel"
Cons: "They don't allow carry on bags that are of normal size for free=>90$ extra hidden fee ; the personnel is overworked and checkin lines can be 100+yards long, we barely made to the boarding despite arriving more than 2 h in advance;the baggage arrived very late. The seats are nonreclining; you pay for almost all common drinks. Cannot comment on the crash risk factors, but given all this the odds are probably stacked more against you with this carrier..."
Cons: "Flight was cancelled and there was no back up flight. Was horrible"
Pros: "Absolutely NOTHING!"
Cons: "Their computer system was down. We had no communication whats so ever! Waited in line. 4 hours. Had 3 gate changes and still had to sit and wait another 3 or so hours before we actually left. I arrived at the airport at 10:30 am for a 2:00 pm flight. Did not depart until 7-8 hours later! Extra fees too!!"
Cons: "Computer issue, sat on runway for an hour, sat in front of gate for 45min, waited addition 2 hrs at terminal to re-board. Still waiting on emailed voucher over a week later."
Cons: "The seat bottom was very hard"
Pros: "they where friendly and the flight was comfy"
Cons: "This airline nickle and dimes you to death I was about to have to pay $60 to check my back pack witch had barely anything in it!"
Pros: "They cancelled the flight. I was on hold for 2 hours with frontier. Couldn't get a flight. Terrible!!!!"
Pros: "Your staff was very nice, other than that I don't have much to comment on."
Cons: "Just about everything I was not happy with. Carry on prices, I couldn't even get my laptop on the seat in front of me because it was too small. Your seats were like sitting in lawn chairs the whole flight, I was very uncomfortable about 40 mins into at 4 hour flight."
Pros: "Non stop flight was a plus"
Cons: "Luggage was not on flight when we landed in Milwaukee. Because of this, I had to purchase a few items as did my son whom I traveled with. Several phone messages left with Frontier Airlines were not returned. Will hopefully be refunded $60.00 for 2 bags checked. Next day we did receive luggage at our doorsteps. Unfortunately ( because we do not live in the same city) he received my luggage and I his. This was not a delivery error but a Frontier bag tagging error! ~Debra"
Pros: "Fantastic. Smooth ride all the way to Florida."
Pros: "Flight crew was fine"
Cons: "You have to pay $40-$60 each way for a carry on. Tiny stiff seats. Everything except for a cup of water was extra. The fold down tray was too small to hold food any way. I will never fly this airline again. I even heard people on the flight say they were booking a different airline on the return home.we were also two hours late to take off and 50 minutes late to take off on the return home. The online flight status for each said "on time""
Pros: "Mechanical issues delayed flight well over an hour"
Cons: "Frontier airline charges for carryon luggage as well. The seats are really uncomfortable. They charge for every little thing."
Pros: "Flight was fine. Boarding went smooth. Staff were all friendly. All carry on bags fit on plane."
Cons: "Have to buy all drinks and food. Sat on runway for over an hour after reaching destination. Zero in flight entertainment for a 3 hour flight."
Pros: "I was text the day before of a gate change. When i arrived in Denver there was another gate change and time change. Then after a couple hours there was another gate and time change. Thats a total of three gate changes and delays. Once in Milwaukee we taxi for about 30 minutes in the run way. And later the plane was parked and we sat for 2 hours at the gate because of ice that had not been removed. Frontier blamed the city. But I, like the rest of the passangers, watch other airlines come in and out without problems as we sat in tge plsne unable to get off. During the 2 hours of waiting not even a cup of water was offered. But on behalf of the crew, the pilot did his best to rectify the situation by helping chip away at the ice himself along wth the copilot and by continuously reassuring us by keeping us updated. However, this is an experience I will never forget. And I will never fly Frontier again. The $30 price difference does not make up for the inconvience that I and other passangers experienced. In addition, that $30 was used to pay for checking in my bags and additional charges for carry ons, a significant detail that was not mentioned during booking."
Pros: "everyone did a great job - especially one of the gals at the check in counter and boarding area - witnessed her handle several frustrated travelers with courteous professional ease. (did not catch her name, but overheard she was from el Salvador) - thanks Frontier, you Rock"
Pros: "The crew was very friendly."
Cons: "I have a problem with having to purchase a ticket and then have to pay extra in order my wife and me to sit together."
Cons: "Paid reasonable rate for the ticket but did not know there would be a huge extra fee $45 each way for carry-on bag. Will have to factor that into future ticket price comparisons involving Frontier. I'm sure this snags a lot of new first-time-on-Frontier flyers, but leaves everyone feeling cheated and angry. Great marketing strategy."
Cons: "I don't know why I chose to fly frontier again. Cheap rates, but you have to pay for a carry on, which is ridiculous. You don't get a free beverage, the crew is alright and the seats are so uncomfortable and small. I can't imagine how someone bigger than a 5'4, 120lb female could sit through a flight. This was my last time flying with this company and I will not recommend it to anyone!"
Pros: "I flew stand-by & got the last seat so ya it was excellent"
Airlines flying from Jacksonville to Wisconsin have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights