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Cons: Baggage claim took in excess of an hour

Pros: Employees were pleasant and worked with a sense of urgency trying to keep things running smoothly.

Cons: Flight was delayed. Seats are uncomfortable.

Pros: Nothing to like.

Cons: Me & my wife arrived 3 hours early for our flight. During that time waiting to check our baggage, there were 3 arguments between employees and customers at 3 different times. After checking in and waiting at the terminal for our flight which supposed to leave at 12:55AM was delayed to 3AM. The flight ended up to being cancelled after everyone got in the plane. About 5-15 minutes all passengers was told to exit the plane. There were only one frontier employee who was working at the at the gate after we all exited. This specific employee said the manager had told all other frontier employees to go home. Me and my wife were really upset about this situation. It took a very long time for the employee to deal with all passengers refunds to changing flights. This had affected our flights to MkE because my wife mother was in her death bed to passing away today. The way things were handled during the flight on this day was a horrible experience. We then bought our flights from southwest after all this hectic morning.

Pros: Nothing

Cons: Delayed flight Passenger projectile vomiting on other passengers causeinf is to return to gate Delayed even longer Didn’t get home until 4am Scheduled to get home by 12

Cons: Bag check fee is steep for students.

Pros: Flight attendants were helpful

Cons: I missed my flight because of crew shortage.

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

Pros: We were able to fly standby on our original 2:30p flight but had to return to DCA for checked baggages later that day

Cons: Connecting flight from JFK to DCA was moved from approx 2:30p to nearly 8p, making our layover 7+ hours, as opposed to 1-2 hours. No reason for this change was provided. Delta crew member in JFK was rude and unhelpful. The second agent (who ultimately booked our standby tickets for our original connecting flight) was more pleasant.

Pros: Flight attendant's are awesome and they always try to make your flight better.

Cons: Nothing

Pros: I liked that me and my boyfriend actually got to sit together.

Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.

Pros: Nothing

Cons: Now United is showing the struggle by selling food on board the plain. Thats not a good sign of business for loyal travelers

Pros: the only good thing I can say about the flight was that the crew was for the most part friendly

Cons: Everything. From the chaotic boarding scheme to the uncomfortable seats that really didn't recline. Less than 2 hours into the fight, they were out of red wine. They were also out of chicken for dinner so the only choice was vegetarian pasta. As for movies, what happened to Gogo Entertainment? I had to use their headphones to watch the movies on their screen instead of my iPad. So, I couldn't use my bluetooth headphones. There was no close caption so it was hard to watch the movies amidst the noise of the engines.

Pros: All flights were on time or early and luggage made it to final destination with me.

Cons: Wish they had another snack option besides just pretzels.

Pros: Even though we boarded late, things moved along and we got out just a few minutes late.

Cons: We boarded late because they told us they were cleaning the plane from the previous flight, but when we finally got on, the floor under my seat was still dirty, so I don’t know what they were doing....

Pros: Friendly crew and right on time. It was an easy travel experience.

Cons: Tight leg room and paying to choose my seat in order to check in online

Pros: Nothing. Everything was mismanaged and poorly handled.

Cons: The incompetency

Pros: Very friendly staff.

Cons: There was a problem with the plane and rather than taking off at 6 as planned we didn't leave until 8am!!! Making us 2.5hrs late for our wedding in Cancun.

Pros: We were ahead of schedule. Crew was polite. Didn’t feel like a herd of cattle being shoved along. Very smooth flight

Cons: No place to charge phones.

Pros: Great Value...never mind a complimentary beverage, this was good value.

Pros: Relatively well-priced

Cons: Delayed, lied to about reason, no entertainment, no compensation for time or money spent due to delay, bad customer service, late bags.

Pros: Friendly staff, efficient boarding

Cons: Paying for a carry on bag (not making this more clear when booking), uncomfortable seats, cheap/small tray tables, no complimentary beverage service.

Cons: I was on flight 1830 from RSW-MKE. It was by far the worst experience I have ever had. The flight attendants were unprofessional and gossiped with their coworkers the entire time. From talking about relationships to talking bad about the other flight attendants. Then they started arguing about the Frontier Credit card sign ups (very obvious they must get commission). I’ve been in customer service and I have never seen such unprofessionalism in my life. I will never fly this airline again.

Cons: I didn’t like the way the charge for baggage and also u have to by to by drinks and chips

Pros: Arrived safe and on time

Cons: Flight attendents spent their time on the fllight.talking to eich other in the front of the plane. They did not walk through the cabin seeing if evertything was alright. They allowed three passenseger in the front row to put their feet up on the bulkhead wall, for a long time, they never did tell them to put their feet down. The people ahead of us landed with their seats reclined!!

Cons: Took way to long to departure after we boarded

Cons: Delay for 3 hrs with very little explanation

Pros: Relatively well-priced

Cons: Delayed, lied to about reason, no entertainment, no compensation for time or money spent due to delay, bad customer service, late bags.

Pros: Flight was fast and plane was new and clean!

Cons: One of the flight attendants was very rude and pushy which made the ride tense and uncomfortable at times. However, the other attendants were great!

Cons: I was on flight 1830 from RSW-MKE. It was by far the worst experience I have ever had. The flight attendants were unprofessional and gossiped with their coworkers the entire time. From talking about relationships to talking bad about the other flight attendants. Then they started arguing about the Frontier Credit card sign ups (very obvious they must get commission). I’ve been in customer service and I have never seen such unprofessionalism in my life. I will never fly this airline again.

Pros: pilots did a good job.

Cons: Uncomfortable seating- hard seats - very cramped, no snacks or water or soda offered complimentary. What entertainment?

Pros: Relatively well-priced

Cons: Delayed, lied to about reason, no entertainment, no compensation for time or money spent due to delay, bad customer service, late bags.

Pros: Flight was okay. We landed safely .

Cons: The crew member when boarding wasn't so pleasant. The airline was filthy the floors were dirty each aisle had crumbs on the floor. As if the plane hasn't been cleaned in weeks. It was crumbs in my chair. It was just nasty. I didn't want to put my bag underneath my seat. Very disappointing.

Cons: Seats were ridiculously small. Plastic and uncomfortable.

Cons: Paying for every item. Just include it in flight. Delayed luggage on return

Pros: On timeseats

Cons: Seats too narrow and short.

Pros: Cabin crew was nice

Cons: No option to have headphones

Pros: Plane was new - excellent entertainment system w a lot of movies to choose from; very nice staff; departed early; arrived early; got our bags within minutes of getting off plane. Probably one of the best flight experiences we have had.

Cons: Nothing - everything was excellent! If there was something they could improve upon. It would be either improving the quality of the earphones or enable passengers to use their Bluetooth earphones.

Pros: Very pleasant crew.

Cons: On a 3 hour flight attendants only came through once to serve but several times to pick up trash. When you have a window seat it is difficult to get up and ask for something and you feel stupid pushing the button for just a cup of coffee.

Cons: Baggage claim took in excess of an hour

Pros: Nothing positive

Cons: See previous post.

Pros: Crew was very nice. Price was good.

Cons: The seats were hard as rocks. My flight was only 2 hours and it was painful to sit in those seats that long. We were told 1 hour delay and it turned out to be two hours.

Pros: Direct flight from Denver to Milwaukee. Didn't have to wait on tarmac so that was a plus.

Cons: Have to pay for every little thring down to the peanuts

Pros: Friendliness of attendants. Quality of snacks.

Cons: Hip room. Leg room.

Cons: It was delayed

Pros: Great staff and they worked hard to make the flight comfortable.

Cons: The seats are small and the plane feels like a Sardine can.

Cons: Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good.

Pros: Friendly crew and better extras in premium economy than my last AA flight. This flight included an upgraded meal, docks, pillow, toothbrush.

Cons: Entertainment system didn’t work.

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

Cons: It was delayed

Pros: The on flight entertainment was good

Cons: Sleeping was too uncomfortable

Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.

Pros: I liked that me and my boyfriend actually got to sit together.

Pros: A bit annoying with add on fees. Just a bus ride basically.

Pros: The pilots flew the plane well and the crew gave a good preflight tutorial.

Cons: Delayed bording time by over 1/2 hour, 4 crying babies, snippy/jerky flight crew and check in personel also charged me $75 on top of the $45 bag charge on my originating flight because my bag was 8 lbs too heavy, yes a whopping 58 whole lbs.

Pros: cancelled our flight for 5 days and offered zero compensation

Pros: Even though plane on tarmac for 20 min, made time up in the air for an on time arrival

Cons: Flight has attendant had very negative attitude, smart mouth remarks and seemingly did not want to be there or working at the time

Pros: Free movie. Informative announcements - friendlier than usual. They told us we were going to take off an hour late due to bad weather in Philly, but it turned out to be only 1/2 hour, and we arrived only 15 minutes late than scheduled. Not so bad.

Cons: The seat seemed a little lumpy or uneven. I usually don't purchase meals, but thought I would this time. However, meals weren't available.

Pros: Boarding experience was excellent as we used a wheelchair.

Cons: Nothing

Cons: The seats were small and I’m 5’3

Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.

Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.

Cons: It was delayed

Cons: Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good.

Pros: Great staff and they worked hard to make the flight comfortable.

Cons: The seats are small and the plane feels like a Sardine can.

Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.

Pros: Friendly crew

Cons: Very cramped and uncomfortable seats in Economy. 2 hours late arriving in KansasCity.

Cons: Checked luggage took more than 45 minutes to arrive. Tough with little kids to keep waiting.

Pros: the only good thing I can say about the flight was that the crew was for the most part friendly

Cons: Everything. From the chaotic boarding scheme to the uncomfortable seats that really didn't recline. Less than 2 hours into the fight, they were out of red wine. They were also out of chicken for dinner so the only choice was vegetarian pasta. As for movies, what happened to Gogo Entertainment? I had to use their headphones to watch the movies on their screen instead of my iPad. So, I couldn't use my bluetooth headphones. There was no close caption so it was hard to watch the movies amidst the noise of the engines.

Cons: I couldn’t check in for my flights ahead of time because the check in system from United and Copa airlines didn’t accept my reservation details. My first flight from Sacramento to San Francisco with United was cancelled and I was not informed until I arrived at the gate for check in. United wanted to rebook me on a flight to Los Angeles and Newark which would have been a delay of 10 hours. After security I had to go to the gate of a delayed flight to San Francisco and ask that they put me back on my original itinerary

Cons: Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat.

Cons: Had problems with wheelchair in Paris at the boarding gate. I was supposed to pre board and I was the last person on the flight.

Pros: The on flight entertainment was good

Cons: Sleeping was too uncomfortable

Pros: No surprises. On time. Courteous. I suppose the most amazing thing is their app. It tells you when your bags get on! Also I forgot that I had a knife in my pocket. I ran back to the desk and she went back, found my bag, put the knife in there. Wow. What service. Also I notice that Atlanta is a lot nicer than it use to be. Attendants are more friendly and loading is more organized. Way to go Delta.