Find cheap flights from Jeju City to the United States

Find cheap flights from Jeju City to the United States

Round-trip
Economy
Jeju City (CJU)
United States
Fri 11/27
Fri 12/4
Any month
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Good to know

Low season

March Best time to beat the crowds with an average 7% drop in price.

High season

July Most popular time to fly with an average 27% increase in price.

Average price round-trip

$793 (avg. price over the last 2 weeks)

Good deal round-trip

$598 or less

Good deal one-way

$619 or less

Top tips for finding cheap flights to the United States

  • High season is considered to be January, February and December. The cheapest month to fly to the United States is January.

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Top 3 airlines serving Jeju City to United States

Scores according to KAYAK customer reviews

8.7
Korean Air
Overall score based on 4,932 reviews
8.8
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "Creew, food , prompt service"

Pros: "crew was amazing and movie selection was good"
Cons: "poor business class seats and small screens"

Pros: "The great service and comfortable flight"
Cons: "N/A"

Pros: "The trip was excellent because first of all, I was the one who booked it. Secondly, I selected all the aisle seats. The airline isnine of the best with friendly and courteous crew."
Cons: "The USB port on my seat to charge my cell phone was broken. And the airplane gets warmer in the duration of the flight. The crew should always make sure that the air conditioning's thermostat is in the coller setting."

Cons: "My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit"

Pros: "Great service!"
Cons: "Dated aircraft A330-300 and seats."

Pros: "The cabin crew are the most professional and beautiful in the airline business."
Cons: "The fact that the flight was delayed over 4 hours, added to the 7 hour layover that had, made the trip very long. I would of liked at least a voucher for a hotel to sleep, because lounge chairs are not very comfortable."

Pros: "best airline ever"

Cons: "The website did not let me choose the seat when I tried to check-in. In addition, the flight attendant was not welcoming because she kept saying that you cannot have more food :("

Pros: "Flight attendants were very friendly and professional. Made us feel very welcomed. Everything went smoothly from the beginning. From ticketing agents through the baggage claims. No problems locating our luggage. Everything was efficient. Will travel again with them when I go back."

Pros: "Good service. The food was good, better than most airlines that I've flown with. The seat was comfortable with good leg room. Good documentary films."

Cons: "There wad a7 hour delay in Korea and the staff at the airport were not helpful. I asked them if I was in the right place for my connecting flight and all they said was come back in 1 hour. I came back 1 hour later and asked if I'm still in the right place sand when my flight would be boarding. They again said come back in 1 hour. This went on for 7 hours and they never made Amy announcements to inform anyone of when the flights would finally board."

Cons: "Horrible delayed and no food offer or available even to purchase!"

Pros: "I love it."
Cons: "none"

Pros: "Was very far but the crew was very helpful and attentive all the way here. We had an infant with us and the crew did everything to make him comfortable when he was fuzzy."

Pros: "Great service"
Cons: "Wish I could have sat further in the front"

Pros: "The staff is friendly and helpful"
Cons: "There wasnt anything i didnt like for this flight"

Pros: "I am big person, and being able to cross my legs even in economy seats is a real relief. Good selection of Hollywood and Asian films was enjoyable. I liked that our flight data was always viewable in a variety of formats."
Cons: "the cabin temperature was a little hot. The staff tunred it down after i asked, but even then it was still a bit warm for me. People who are cold can put on blankets or jackets, but people who are hot can't remove clothing, so i think a lower standard temperature setting would be nice."

Pros: "The service and entertainment"
Cons: "Sitting down 12 hrs it was very painful to be sitting that long. My seat eould heat up and it was uncomfortable also. I couldn't sleep during the flight"

Pros: "For some reason the crew seemed more attentive and maybe fresher coming back from ICN than going to ICN"
Cons: "The only problem was the long layover"

Pros: "the flight attendants were great and it flight was smooth."
Cons: "long flight"

Pros: "Outstanding customer service! We will fly Korean Air again!"
Cons: "They ran out of 2 of the 3 food choices after serving only half of the plane."

Pros: "Cabin crew was polite. Restrooms kept clean by the cabin crew"
Cons: "Seat was hard."

Pros: "I could never have survived that long a trip on a cramped US airline sitting in a center seat."
Cons: "I don't like their policy of closing all the blinds when it is daylight outside."

Pros: "Good more choices"
Cons: "Transit in Korea make shorter hour"

Pros: "I have flown many times with many airlines, and I must say that Korean Air is by far THE BEST. From staff to food to entertainment. They crew will go out of there way to do what they can to ensure you have a comfortable and good experience. I will DEFINITELY fly with them again. Kayak was very user friendly also."
Cons: "The flight was very lomg, but nothing could be done to remedy that."

Pros: "Light flight, extra space."
Cons: "One of the luggage wheels is broken. No ground personal in the airport to take care of the matter. Called and eMailed the claim. However, KAL refuses to look into the matter."

Pros: "Awesome trip"
Cons: "No complain. The crew did great service."

Pros: "Incheon airport was really nice for the layover. Korean Air staff are top notch."
Cons: "Cabin was a little warm the whole time. No individual air controls on this particular plane."

Pros: "A380 is great plane (this coming from a real Boeing enthusiast). Very Quiet! Coach had more leg room than I expected, especially for a non-US carrier. Good service and great inflight entertainment. The airline is not a US domestic carrier so flight staff might not understand every English word of a request but they try very hard. Most US carriers would not try as hard if I were speaking Korean! The whole world does not speak your language and remember that coach is coach for a reason $$$. Customs procedures are out of the control of carriers so comments about that."
Cons: "No individual control for air vent and it was a bit warm for me but most people were comfortable."

Pros: "Cabin crews are very kind."

Cons: "Since long flights with reduced body movement tend to create constipation, would be good to increase vegetables, reduce other stuff."

Pros: "Everything was perfect!"

Pros: "Good customer service"

Pros: "Staff great"
Cons: "Food selection"

Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."

Pros: "The stewardesses are very good and attentive."
Cons: "Not applicable"

Pros: "I really liked the prices of the tickets for this trip, I saved money over the regular price plane tickets; since I had 2 long layovers in Seoul at Inchoen Airport. I love this airport, it is clean, modern and offers so much amenities for FREE. The best for my second time LONG Lay over. My firtst time was at an airport in Alaska which I completely forgot since it was nearly 30 years ago. The flying experience was totally good from flying from BKK as it was also a good airport. I also liked the services, the crews were courteous and helpful."
Cons: "Flights were full and of course I had a seat in seat 32E next to a man who was ofviously either sick or had a bad allergy, he sneezed and sneezed 1/2 of the whole flight when he was awake and slept most of the time so it was difficult for me to get in and out to the rest room. Luckily the people in seats 32F & 32G were kind enough to let me in and out (I got out mostly while the lady in seat 32F was getting out of her seat.) Mostly the other experiences were good overall."

Pros: "The crew's professionalism and service. I wish Korean Air could provide training to the US based airlines! Well done!"
Cons: "The vegan meal was served twice during the flight. A bit more variety would have been nice. Qatar airways has a better variety of entertainment."

Pros: "The crew was very anxious or something, controlling for no reason."

Cons: "Next time"

Pros: "The food was good, and there were enough different types of entertainment that made the long flight easy to get through. The crew members are also really nice. I also love that they give you slippers and a toothbrushort and paste. I also like the lotion that is provided in the bathroom!"
Cons: "The seats are small."

Pros: "It may be my imagination, but I feel like the seats on this Korean Air Flight lean back more and have more leg room that flights I've been on in the past. Also the crew was so kind, even when dealing with tired, grumpy passengers."

Cons: "I'm a big person so the seats are not comfortable for sleeping during long flights. Also, the Korean crew is usually excellent so I was surprised the crew on this flight was only average."

Pros: "Generally, i liked the flight. We were granted our request for a change in seats when i found out that me and my husband were not seated side by side."
Cons: "The entertainment has limited choice of movies."

Pros: "Leg room was more than most economy; however, my seat would not lay down and it was miserable for 11 hr ride from Korea to Los Angeles, California."
Cons: "Seat would not lay down for 11 hours."

Pros: "The incheon airport efficiency, the food Inboard, the transit was food."
Cons: "No snacks like ice cream or snacks. Crew was not as sensitive and attractive to passengers."

Pros: "Bathriom cleanliness and the good work of the stewardesses"

Pros: "Friendly crew and the airport in Incheon. Though our layover took 15 hours, I was able to rest in their lounge on second floor and able to took a nice shower too. I will fly Korwan Air again. Only one thing, please improve the quality of food, other than than that it was excellent experience!"
Cons: "The food needs to be improved."

Pros: "Had a whole row to myself"
Cons: "Food wasn’t great"

Pros: "Check in staff were good. We departed on time."
Cons: "Better if they could provide maybe nuts I flight but if not, it's still all good for an hour flight.."

Pros: "음식"
Cons: "스튜어디스 분이 애들이 우니까 귀찬은 표정을 지으셧고, 애들 밥도 배식때 빼먹고, 애가 화장실 가려고 기다리는데 배식 차를 비켜주지 않아서 되게 오래 기다렸고, 결국 다른 엄마가 비켜 달라고 해서 비켜주고, 비행기 착륙전에 애기 우니까 따든다고 사탕을 갖구와서 안 먹겟 다는데 억지로 입안에 넣어 줬다."

Cons: "I searched for business class trips on kayak, selected one and booked it through Kayak.com. When I checked in I found out I’d been the victim of a bait and switch and was actually on an economy ticket, but at $3500–a solidly business class fare. Lesson learned, never trust Kayak.com for the booking, the scoundrels."

Pros: "My husband and I were flying out of Jeju Island on the morning of 6/27/18 flt#OZ8922 to Seoul for a connection to Tokyo. The morning had some heavy rain and some flights were delayed, including ours. I don’t know if it’s your normal procedure in these situations but your staff at the baggage check/boarding pass counter were extremely conscientious and effective. They anticipated our dilemma and had our baggage removed from the delayed flight and put us onto a Korean Air flight that got us to Seoul on time to make our international connection to Tokyo. It was a long and tiring day of travel but because of your profession personnel it, including those at Korean Air, we avoided what could have been a much tougher situations unfortunately I can’t recall the names of the staff involved. I want to say the was a lady last named Joon and one last named Kim. There were other staff too, a young man that brought our luggage back to the check-in counter, and a lady that ran us through the terminal to Korean air and escorted us through security to the boarding gate. all in all it was amazing and thank you to your company and fine staff."
Cons: "The wonderful staff that give such excellent service."

Pros: "Stewardesses were great!"
Cons: "Turbulence was horrible and couldn’t understand the captain’s English very well."

Pros: "everything is great.."
Cons: "staff gives a little bit of drinks specifically water.."

Pros: "Everything"
Cons: "Nothing"

Cons: "Delayed flight. Baggage claim was also dragging"

Pros: "They served grewl twice I thought I was getting grewl with road kill to eat"
Cons: "The food and seemed like one of the lady's working there did not like her job"

Pros: "We really enjoyed the size and comfort of the Airbus 380. Very quiet and powerful as we crossed the Pacific Ocean. The crew were very helpful and always friendly throughout the entire 11 hours back home."

Pros: "The flight attendants are very quick in attending our needs. The airplane is spacious and clean."

Pros: "Good sized seats of A380"
Cons: "They served wine about 40 ml with dinner ."

Pros: "I am on the plus size and I always have a hard time choosing an airline that would be comfortable for my size. Its was my first time to fly with Asiana and I was so impressed with how generous their seat space is."
Cons: "Food is not the great"

Pros: "Seats are quite comfortable in both economy and business"
Cons: "Media choices in English are limited. Food varies widely from quite good to not good (though overall much better quality than US airlines). Boarding lines were confusing"

Pros: "Everything was fantastic. Thank you!"

Pros: "Great food - really yummy - and a really easy, reasonably comfortable flight."
Cons: "The headphones only transmitted the sound through one ear."

Pros: "Food is good. Movies are good"
Cons: "It's a 2 decker plane and full. 2 of the bathrooms are not working. Flight stewardess on flight not so attentive. Inside of plane is hot."

Pros: "Food is excellent. Friendly and courteous flight attendants."

Pros: "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"

Pros: "Had the Korean BBQ and was excellent. Entertainment options were great too!"

Pros: "Food and service were good"
Cons: "Delay flights had me running to catch the connecting flights just to find out those flights were also delayed"

Pros: "I actually didn't even feel the plane take off. Everything just worked. Seamless flight everything was great."
Cons: "Nothing perfect flight"

Pros: "Clean bathroom, well maintain during flight unlike some airlines 5 stars for that"
Cons: "Chicken was grilled marked than steam result tuff rubbery. Hostess refused to exchange it with beef saying thete eas no more on the spot, not even asking others waitresses from different raw, while later on when everyone wad sleeping I went to asked for water and there you go. She ead eating the beef from economic class and a dish from first class. I always thought that customers are valuable because we pay their salaries?! Very desapointed from this hotess from the Philli. Who during the who flight treat me like dirt, maybe she hates Americain? Also most of movies are children oriented only a few for mature minds and they are over a year old. First time on Asiana and last time even been a star alliance member what a disappointment!"

Pros: "Crew members were helpful and nice."
Cons: "1.Flight Network said that the transaction was in US dollars. Therefore there shouldn't have been a currency exchange fee from my US bank. However, Flight Network charged Canadian dollars, so my US bank charged me a 3% exchange fee and the Canadian bank charged me another $8 fee resulting in a combined $32 extra to the price.of my ticket. Flight Network was not honest about the currency of the transaction. Kayak should require that Flight Network and any other vendors be honest about the currency of the transaction. 2. The extra 5 hours of layover at Incheon Airport was a total drag. It caused me to miss my connecting flight from LAX to Mexico City, so by the time I got into Mexico City there were no more buses running to Queretaro. I had to book a room in Mexico City at an additional expense and pay for taxi fare that I would not have needed if Asiana Airlines hadn't added 5 extra hours of layover to my trip."

Pros: "Seating on that Airbus was very comfortable with a lot of leg room and we sat in economy class. Food also was excellent."

Pros: "Clean and crew were excellent and responsive. Good communication and good choices of food. Economy seat seems to be wider and more comfortable than Air China which I flew last April. Also Incheon Airport WiFi was easy to connect compare to China airports."
Cons: "My entertainment remote was broken already!"

Pros: "good experience"

Pros: "Overall, the long flights between the US and Korea were quite comfortable, the food was decent, and the crew was efficient."
Cons: "The connecting flights, from Korea to Vietnam were not as comfortable (understandably as it was a smaller plane), and the food was close to inedible on the shorter flights. I'm not sure why the quality of good goes down so much on the shorter flights."

Pros: "good entertainment system"
Cons: "It sounds like a small thing, but, seats were much too hard. which made long flight torture. cabin temp was sweltering hot."

Pros: "The food was excellent when the steward decides to serve you."
Cons: "4 of 4 flights were all delayed and the in flight entertainment is very limited."

Pros: "It was one of those weeks with delayed flights due to regional inclement weather. I felt they handled the situation really well. The airline managed to give my child and me seats next to each other after helping me rearrange my flight schedule. We were in an A380. It was a packed flight. The crew was efficient, attentive, and calm. Asiana Airline strives to be a service-oriented airline, and it was demonstrated on this flight."
Cons: "Communication is not always clear especially in-flight communication, more likely a language barrier that can be improved. Wondering if a ticker board would be helpful."

Pros: "Same thing, coz I was assigned to10f."
Cons: "None"

Cons: "Terrible customer service"

Pros: "Crew was friendly and responsive and the flight announcements were informative and in several languages including English."
Cons: "The meals were pretty bad, although the Korean options were better. But the meat in any of them was awful. The seats were very uncomfortable, even for economy. I don't know why Asiana is ranked as high as they are."

Pros: "Music options in entertainment suite were surprisingly diverse and top notch Food and service among the best in any economy class Hassle free boarding onto connecting flight after delayed first leg"
Cons: "Quite uncomfortable 777 economy cabin"

Pros: "Excellent staff."
Cons: "Food"

Cons: "There was a Korean child who cried almost the whole time we didn't get to rest or sleep well. I wished there was something they did about it."

Pros: "Food are okay. .."
Cons: "Confusing during boarding.."

Pros: "The crew was very attentive! The food was good as well."
Cons: "The crew aggressively woke you up during meals time to pull your seat up and pull your tray. A lighter approach would be nice."

Pros: "Entertainment was fine. Seats were comfortable enough to sleep A lot of toilets so waiting was minimal"
Cons: "Having to check the musical instrument. Hard to understand announcements Food was so so. The entertainment as exactly the sam as the 1st flight"

Pros: "love flyinf the A380...Asiana offers an excellent flight experience"

Pros: "The in flt service was excellent. Ticket counter agents were also excellent. The aircraft, A 380-800 was super!! So much room even in economy!"

Pros: "Everything else was good."
Cons: "The horrible delays!"

Pros: "Great service, good food, free (2) bag check-in policy, free movies( I saw 4 movies back to back - recent releases too)."
Cons: "Bags took forever to retrieve at baggage claim ( prob not their problem - may be a local airport worker prob? Plane seemed a little dated."

Pros: "The attendants were great! They went above and beyond their duties."
Cons: "The food was okay."

Pros: "Me and my family has been flying with Asiana Airlines whenever we go home for vacation to the Philippines. We had also some relatives that came with us at one time because we told them about how good Asiana services is. It was excellent so to say, however, on this last trip with my family, total of eight passengers including 2 kids - 6 of us travelled on the 18th of December came back on the 13th of January, 2 travelled on the 25th of Dec. came back on the 14th of Jan., we were disappointed that the service/s is not that great anymore."
Cons: "Our flight from Seoul to Los Angeles was terrible. The flight was delayed for more than 2 hours. On top of that, the plane was not properly cleaned as there were some trash in the pockets behind the chairs in front of you and you can tell that the floor were not properly cleaned as there were pieces of paper. Also, the bathroom/s were not properly cleaned. More so the food were not that great anymore, The beef was hard and the chicken was cold. I always pay particular attention to these things for the main reason that my family/relatives has been flying with Asiana and with deteriorating services I think the company should look into the above so customers will continue to fly with Asiana and keep them, if they value their customers."

Pros: "Food was good Seats were bad old plane"

Pros: "I'm a very picky traveler with high expectations. Asiana met most of my expectations for an economy flight. I rarely give out Excellent ratings. But the flight crew was extra friendly with plenty of smiles."
Cons: "Only the rude passengers themselves which Asiana really has no control over."

Pros: "I appreciated how from the ground crew to the air crew, Asiana staff have been very helpful and courteous. Especially the ground crew in Manila Airport. Food was awesome however I hope for bigger portions on snacks. But customer service really was great."
Cons: "My flight got delayed. But I have along layover so it's okay."

Cons: "Wuhan"

Pros: "Seats was ok not very comfortable . They don’t understand English . Before food served there is announcement for apologies for not choice. I ask her about food , what is this she said I don’t know. They don’t know what they are serving. It taste was horrible. That was the desert with food."
Cons: "They have to learn English and serve the better quality of food."

Cons: "Comfort was not rated as high because space between me and seat in front of me was extremely tight and I'm not a big person. Otherwise flight was good, food better than expected and actually pretty good and entertainment had plenty of options"

Cons: "I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight"

Pros: "Flights ran on time. Fares were very low."
Cons: "Service was minimal. No way to get help at the gate. Minimal service on board. Beverage service twice on a 13 hour flight. No snacks. Terrible food. Limited choices on entertainment system."

Cons: "No updates on reason for 2hr delay of flight."

Pros: "Having an empty seat between myself and the other passenger. There was also a plug between each seat to charge devices."
Cons: "We couldn’t use any devices and had to rely on in-flight entertainment."

Cons: "Our first flight from Hong Kong was late and we almost lost our connection to Los Angeles. There was no one there from the airline guiding the passengers to expedite the process. Going through security was horrible and I was stopped again after going through the gate for a second inspection. Food was nasty too."

Cons: "Since we missed our flight to LAX, we had to walk up to the immigration office again and asked for a re-book of a flight to LAX. Unfortunately, the next one was in 9 HOURS! Horrible experience at the airport with lackluster WiFi that can't even load simple Facebook messenger. Our loved ones waited at LAX with no updates whatsoever for ~9 hrs."

Pros: "Flying on Air China typically works for my travels to Los Angeles. I think they are a great choice given the cost and services : )"
Cons: "The departure out of Beijing was delayed some 1.5 hours because of one person who apparently left his passport near the gate prior to boarding. It was a full flight. I was just stunned that they would inconvenience hundreds of people whose schedules, including mine, were affected by their decision. May be it was a policy issue. But the crew didn't explain it very well, seemed more sympathetic towards the individual. While that was a kind solution to that one individuals but I wondered about the judgement of the crew. It was very frustrating for the rest of the people waiting onboard. Also this was the first time booking through justfly.com because it seemed the cheapest but the hidden (additional) cost was in the seat selection stage afterwards. Kinda misleading."

Pros: "In between there must be light snacks be served"

Cons: "Flies on plane. Tv screens not working. Less than a dozen movies to choose from."

Pros: "Trip was comfortable Ticket prices excellent"
Cons: "Air china is thinking about Asian people only, but not others..food just for Asian, what's about others? Nothing for me, I was so hungry for all trip because I didn't like that food that gave to me, and no choice. That's shame.. air china should have to announce that only Asian can travel with them so we can understand better.."

Pros: "The seat next to me was empty."
Cons: "Air China had a delayed flight so I would miss my connection and their representatives in Beijing were rude about helping me contact my family to let them know about the situation. The food was the worst I've ever had and no one had beverages on the plane, I had to go get it myself."

Pros: "The Dreamliner is an excellent aircraft with all the amenities. Crew was nice and friendly and a self serve water and other soft drinks station mDe the flight a breeze."

Pros: "Airplane was good"
Cons: "Food was not good at all and quality was poor No snacks provided in between meals. Sitting in the plane at tarmac without any reason. No reason to board if crew knew about this in advance. The crew incharge of us did not have proper training to deal with family with small children."

Cons: "First time flying Air China - it was cheap and I mistaken it for China Airlines. Newer seats with touch screen TV, but the seating, screen and tray table were dirty and not properly wiped down. Lack of entertainment - no new movies, just a bunch of old released. Food was ok, minimal drink options. At time very difficult to understand crew members. It was the cheapest flight, and now I know why. The flight back to the US was significantly better than the flight from LAX to Beijing. That flight there was in an old Boeing with old dirty uncomfortable seats that I had to first drape with a blanket before sitting down and extremely dirty tray area that I scrubbed down with some wet wipes myself. The only saving grace was that it was an empty flight and I had the entire row to myself. Worst, we had a 7-hour delay in Beijing where the ground members did not speak English and could not give anyone an explanation as to why there was a delay. My family in Thailand came to the airport twice because they went back home the first time since they were waiting for too long and the airline could not give them an estimate of when the flight would take off. Never flying Air China again. Would recommend spending more a little more and fly EVA air or something else."

Pros: "Chaostic"

Cons: "The food options"

Cons: "1. Delayed 4 hours, with insufficient AC in the plane!! 2. Speaker jack was broken and could only "watch" movies."

Cons: "Crew was particularly bad with English, wemleft four hours late, the food was dry and overwarmed, and we arrived to LAX with no gate, sat on tarmac for at least another half hour."

Cons: "Bad and poor costumer service. Never again even if they were the cheapest or even if it's free."

Pros: "Nothing, it was a horrible, never to be repeated experience compared to JAL, Asiana, and China Airlines (Taipei), which I ususually take."
Cons: "Inconvenient gates, landed in LAX near the beach, 40 minute bus ride to Tom Bradley. Horrible, inedible food. Basically I will never take this airline again and strongly recommend that their low-ball pricing is like a mean trick; and not worth the low cost at all. I should have known, "you get what you pay for"."

Pros: "Business class features Seating Entertainment Food"
Cons: "Language barrier, but not too bad"

Cons: "I had a coonecting flight to Panama City -- the flight was delayed 1 hour and 30 minutes out of Beijing. I missed the connection flight. It was my son's graduation and no one did anything to help until AFTER I missed the flight."

Pros: "Only crew"
Cons: "1 No provision for veg food 2.you cant use phone even in flight 3Even in this age buses ferry you from plane to the terminal,disgusting 4Security/immigration people lack smile on their faces"

Cons: "The crews didn't look like that they were very happy to work in the middle of the night since our flight was a midnight flight, wouldn't want to flight Air China again if I can help it unless the ticket is dirt cheap."

Pros: "For $250 less than Cathay and China Southern, the price was very good. Nothing fancy but it got the job done reasonably. There were about 40 empty seats. I was on the window seat. There was a lady on the isle seat. The middle seat was empty so it gave us some room to stretch. Food was basic but was sufficient. Wine for dinner but not breakfast. Restroom was spacious and clean. Landing was perfect. Luggage went to carousel before I got there. Very fast. Very good value."
Cons: "There were a few passengers in a tour group constantly broadcast their conversations to the entire cabinet. Maybe they were very excited about the trip but they did not have to wake up other people and ruin their moods. This is probably not the airline's fault but it went to the overall experiences."

Pros: "I was with my friends which was nice"
Cons: "I will never fly Air China again. Flights were delayed coming and going which effected my plans, and kept me in Beijing over 24 hours, air china showed zero interest in accomadating or taking responsibility. Literally the worst experience I have ever had flying on each of the four flights I was on with them."

Pros: "I was extremely pleased with the flight attendants. They were excellent at all times. Very professional and friendly. I was particularly surprised at their approach to any passenger who could potentially cause problems for the flight or other passengers. I'm American and to be frank, we are total jerks in flight. You tell an American to put away their mobile device and as soon as you turn your back they're back at it. Americans in general are unreasonable people. The flight attendants' approach to solving problems before they have an opportuniy to become problems was a sight to see, friendly, non-confrontational. They brought beverages around at regular intervals which was very comforting. Also, not only were blankets and pillows at every seat before takeoff, but they were fairly decent. Very comfortable. On a US carrier you can expect to be charged extra for any little thing, and so you don't even bother to ask for it. On Air China you don't have to worry about it."
Cons: "I had my iPad so entertainment wasn't a problem, but checking out the listings there was inadequate entertainment for a twelve hour flight for any passenger who didn't bring their own as I did. On my twelve hour flight from Beijing to Los Angeles, they only had one meal. And this was after the flight had been delayed. I couldn't understand why they thought it was OK to provide only one meal for a twelve hour flight."

Cons: "Flight did not exist, missed connecting flight"

Pros: "staff was very friendly and helpful. I must say I was scared after reading some reviews but it was great and pleasant. I flew coach and would def do it again because of how smoothly it went. If I did put a negative comment it would be about the food, my friend liked her food but I am a picky eater so not so much for me. BUT it's air plane food so I wasn't expecting much."

Pros: "The flight attendant was nice."
Cons: "The "dinner" was a snack. I'm not a big eater but this tiny serving was a joke. I had planned to actually have a meal on the plane so I needed to ask for a second dinner. Seriously?!"

Pros: "Movie selection was okay, could have been better but there was enough to make a 12 hour flight passable."
Cons: "Traveling from Bangkok we were required to go through security twice more at Beijing from some reason, and then again prior to boarding our carry-ons were checked again and all water/liquids taken from us. This became a problem because after the initial meal and drink service there was no service for more than six hours. For at 12 hour flight only two meals were offered. The flight attendants were scarce and unwilling to help people, even closing the curtains to their work areas. My girlfriend is on medication and shouldn't become dehydrated so I was forced to "acquire" a bottle of water from the service area when the attendant left. The food was atrocious, far worse than when we flew from San Francisco to Beijing for some reason. I believe the crew was understaffed and tired. Overall it was extremely disappointing and I will do my best never to fly with them again, or through Beijing airport."

Pros: "The only good thing was punctual arrival of flights to all the destinations."
Cons: "Boarding: bad, I couldn't check-in online because of some error which apparently only I faced. I still don't know the reason Customer care: horrible, either there are no reps with Air China or they just don't pick their phones. Tried calling them on various occasions for various things but wasn't answered even once (except for booking the meals). Baggage care: irresponsible, my luggage couldn't be loaded on time despite a good 3 hour layover at Beijing airport. I stood at the baggage belt for a good 45 mins (on the edge of crying) before the person responsible to inform me that my luggage hasn't arrived yet showed up. After that as well, I wasn't given a file reference number through which I could track my luggage. Also, nobody picks the phone at baggage claim office unless you call repeatedly for 50 times. What's with the distance between their phones and reps? Inflight crew: impolite, just one word for them. Food: boiled veggies for Hindu vegetarian meals, I mean I wouldn't place a special request for a meal like this. Seats: uncomfortable, the small monitor hangs so frequently that you give up watching even your favourite movie inside a boring flight."

Pros: "There were nobody to help me with my flight."
Cons: "The price."

Cons: "Food a bit blah, entertainment a bit sparse. But hey, it was cheap!"

Pros: "Nothing"
Cons: "Worst experience ever... All of my negative feedback applies to this entire airline and trip to/from. Air China is not even worth my time anymore... So will not go in to much detail. They treated us like dirt... Will never fly with them again... And to be perfectly honest, will likely never book through kayak again. This was my first time booking with kayak and will probably be my last as this experience was beyond terrible"

Pros: "Food was ok"
Cons: "Rude crew, unprofessuonally managed company, lost luggage"

Pros: "Same as above"
Cons: "Crews were oddly rude. It felt as if it was normal, not personal"

Cons: "Transit, boarding, service..."

Pros: "Choice of movies was decent."
Cons: "Food for vegetariansw as disgraceful. To the flight crew - please know basic English if you're serving a flight going to the US. And it would be nice if you weren't so racist towards Indians....just sayin'."

Cons: "There were no sign where the gate was located.. when asked no one was able to help..."

Pros: "The boeing 747 was a great plane with lots of entertainment options for the long 13 hour flight back to the US. The boarding was efficient and the plane left on time."
Cons: "The food was better compared to other Air China flights I have taken but it is still not delicious compared to other airlines."

Pros: "The crew was attentive, professional and well mannered. *I would use this airline again if it meant saving $500-$600 dollars...just pack your lunch!"
Cons: "The food was the worst that I have ever had in a flight. Absolutely terrible. My husband and I travel 2-4 times a year so we have quite a bit of experience. I only a piece of bread and some watermelon in a 12.5 hour flight. The cabin crew, although very polite, did not have control of the passengers who were not sitting when required, pulling their bags out of the overhead compartments when getting ready to land and customers helping themselves in the flight attendant alcove. You are not allowed to use your cell phone at all during the flight and are not permitted to bring any liquids on the plane even after you clear customs and security. They inspect your bags before boarding AGAIN!"

Pros: "Cabin crew, seat comfort, cabin cleanliness were all excellent in business class."
Cons: "Food quality was poor. Available snacks between meal service were limited to fruit, candy, and dehydrated noodle soup. Only instant coffee, no brewed coffee was available. Luggage was prompt to arrive on the carousel, but despite the priority tag on my bag, hundreds of non-priority tagged bags were delivered before mine. Beijing business class lounge offered very low quality and extremely limited food."

Pros: "The price was only reason we took this"
Cons: "Broken bathroom , limited food, no snack when requests . Attitude on the staff and entertainment system always freezes or no sound , poor good quality , hard chairs"

Pros: "Staff was professional!"
Cons: "The smoked salmon was spoiled in the salad!"

Pros: "Crews are all polite and attentive."
Cons: "The guys that pushed our wheelchair refused $5 tip for each. They want double. We gave $10 each. My husband is disabled and i got heart issues. No more wheelchair at time of boarding. We walked slowly from Gate 30-gate 51. Then we have to climb the stairs of the aircraft. Almost had heart attack."

Pros: "Leg room was pretty good Decent movies selection"
Cons: "Could be cleaner in bathrooms Chinese rules - no phone even in airplane mode any time Announcement in "English" incomprehensible with accent Once came to a wet seat for some reason (they washed it?) and they just gave me a towel to sit on and is all"

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