Flight to London was cancelled so I missed the flight and ba wouldn’t help me figure out what to do!
Being charged more than $3 for a cup of tea!
I didn't get to fly. Missed the flight. And asked to postpone for a fee. The airline wouldn't. I purchased a new ticket from another airline.
Flight was not to crowded
Seat are smaller than usual
Absolute nightmare dealing with British cancelled flight and then having them rebook me with American, their "partner" company. Spent three hours this morning dealing with these two unprofessional companies and their lack of communication between each other.
There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane.
No internet and the food was mediocre at best.
This has been one the good experience I had in so many years of travel
I requested a special meal but was not given what I wanted. But overall decent food
There's not food which was on menu I did not eat
Boarding was orderly and tinely. Seats were confortable.
No internet on-board and terrible food.
Good, drinks, service and entertainment system.
They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.
Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...
Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.
Sandwich for dinner
They were very dishonest about everything. We need to be there in Australia on Monday morning for very important event but reached Australia Monday night 8PM. Virgin Australia contatcted out their flight from SJC to LAX through Delta and Delta cancelled flights becaue no-show of Pilot to operate the plan. What a Joke???? We asked them to put us through another carrier to LAX for connecting flight they refused.Very very BAD. It was a big miss for us.. never again Delta/Virgin Australia..............
As always, the crew and amenities were first rate.
We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.
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