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Cons: Boarding process..

Pros: Organized process and controls.

Cons: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Cons: Some of the crew members were rude,

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: The crew was friendly

Cons: Bathrooms could have some lotion for dry skin

Cons: As such everything was fine.

Pros: Attentive and friendly crew, leg room

Cons: Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection.

Cons: Food from New York to doha was average. Doha to Karachi excellent. Over all it was excellent experience. People on the ground at doha airport was exceptional. Very courteous and ready to go serve. This is what I call real service.

Cons: Tv wasn't operating correctly

Cons: Don’t be delayed by more than 1 hour. Twice the same day / both directions.

Cons:

Pros: Good entertainment options

Cons: Overall okay crew, but some very rude members

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Pros: All flights were on time. Boarding was well organized.

Cons: Seats seem more cramped than comparable airlines. Food quality was poor. For one meal they didn't honor my special meal request (they did for the other meal, so they got the request). Flight attendants didn't check back in comfort of passengers.

Pros: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Organized process and controls.

Cons: The crew can be a little more personable. They were very professional and courteous. Didn’t go out of their way to serve.

Pros: The crew was very attentive and willing to assist with everything.

Pros: Courteous crew, nice leg room, entertainment system worked, periodical food/drink.

Cons: I requested a special meal request online but it didn’t go through, and the crew had to find me an alternate meal.

Pros: Friendly Crew

Cons: delayed for 2 hours

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Pros: Great crew and amazing food.

Pros: Every time rest room sanitized for every passenger, onetime boarding and departure

Cons: Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep.

Pros: Crew was amazing

Pros: Crew was excellent

Cons: Food could be better and please offer drinks before you serve meals like European air lines.

Pros: It was great.

Pros: Premium class is good value on the A380 but not quite to par on the older 777s

Pros: Business class lay flat seats allow sleep. Staff tries to pamper you with good service. Smooth long flight 10hrs40min and flight left 30 min late and still arrived early 40 min.

Cons: Online checkin requires passport check at airport so you try but cannot print boarding pass. Online would not let me order gluten free vegetarian meal for daughter, but staff at terminal said oh it is too late now, you need 24 hrs notice... on flight though they figured it out and brought her foods she could eat so it worked out ok.

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Pros: Seat comfortable

Pros: Crew was terrific. Great service. New aircraft are comfortable too.

Cons: Food. Meals are of poor quality. Bland in taste and rubbery texture.

Pros: Very nice and accommodating crew!

Pros: The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding.

Cons: Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows.

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Cons: Flight was run by American airlines. The Seats on the 777 were small extremely poor legroom.

Pros: The crew members are super friendly and caring.

Cons: No luggage and you had 4 hours! And 20 min late. Not good

Cons: Delayed

Cons: Provide power outlets at seats.

Pros: Friendly Crew

Cons: delayed for 2 hours

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Cons: Must have been an old plane; the seats were a bit worn and the screens are tiny.

Cons: Die Wartezeit in Londonit 5,5 Stunden war viel zu lang, das sollte auch kürzer möglich sein

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Cons: Everything was perfect I’m so glad to have another airlines besides American I will highly recommend your airlines to all flying abroad

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Pros: Yes it was a smooth comfortable flight

Cons: Everything was fine

Cons: I made a mistake in my daughter's surname while booking online, BA refused ro change it at check-in and forced me to buy a new ticket for her.

Cons: staff Attitude could be better. Also no milk for toddlers but free vine for people to get drunk, be loud on overnight flight, then snore and stink drunk. My table was all in some snort when I opened it to put my meal on. Dirty lavatory floors.

Cons: Very cramped business set with no place for storage. Comfort is good though

Cons: More legroom please

Pros: We got to London on time.

Cons: Asked me to check luggage when there was plenty of room on board... Brand new, two week old, luggage is now broken.

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew.

Cons: Boarding staff was rude Bus transport from plane to terminal

Pros: Boarding was poor. Stood on bus for almost 30 minutes followed by long bus ride to plane. No apology. Crew service average at best.

Pros: We were early

Cons: The food

Pros: Crew was fine.

Cons: Boarding could have been more organized.

Pros: Clean aircraft.

Cons: Bathrooms not updated and comparable to some other airlines. Crew can be a bit more interactive and friendly.

Pros: The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!

Pros: Delicious inflight meal and outstanding service!

Cons: Please keep up the same standards

Pros: Promptness in service!

Cons: Food

Cons: Delayed

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Pros: Delicious inflight meal and outstanding service!

Cons: Please keep up the same standards

Cons: Continues the use of entertainment tv program during the delays - take off was delayed, descending was delayed and parking was delayed.

Pros: Promptness in service!

Cons: Food

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Cons: I would have expected in business class not to have to literally climb over other passengers to get out of my seat. The diagram I had looked at before picking a seat made it look like that would not be a problem but when others are laying flat there is no other choice but to climb over hoping not to fall over them or wake them up

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Pros: The crew was excellent! Great service.

Cons: More options in movies of other languages.

Cons: More entertainment options

Cons: Everything!