Pros: "Awesome crew and comfortable flight. Food was good also!"
Cons: "Nothing really. There was plenty of room this flight so wide and I had the ability to sleep a little more comfortable."
Pros: "Crew was great and food was nice!"
Cons: "Cleaning of bathrooms"
Cons: "coffee is to strong and to many spicy foods"
Cons: "Be more professional"
Pros: "It was like flying in a Four Seasons but better."
Cons: "Boring movie selections. 80% Marvel films."
Pros: "The purser and the business class cabin attendants were amazing. Great choice of meals. Fantastic experience"
Cons: "Have air fresheners in toilets. Make it smell better."
Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"
Pros: "Discount offer"
Pros: "Most of the crew was really nice and the entertainment choice was great."
Cons: "Asian Vegetarian meal was so-so. Dessert is never good for special meals. Boarding was particularly annoying as there was a document verification line and then the actual check-in. Even if you've done online check-in the document verification people will shout at you and tell you to line up."
Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"
Pros: "Uneventful flight. Baby in next row only cried intermittently"
Cons: "Please place crying babies in a sound-proof compartment"
Cons: "Thank for everything it is excellent"
Pros: "i like the service of qa. its amazing."
Cons: "none at all"
Pros: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Cons: "everything. see what i mentioned above. i will not book through your company again"
Pros: "Attentive service - woke me up before landing (as instructed) and served a meal."
Cons: "Boarding on Doha was chaotic"
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Pros: "Excellent entertainment very friendly crew"
Pros: "Fantastic flight...Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite ...very close to first class...in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc."
Cons: "I wish there were more vegetarian options on the menu"
Cons: "Internet kept cutting off despite me paying."
Cons: "going with RJ in the first leg"
Pros: "very courteous flight crew"
Cons: "baggage took along time to come business class luggage came after economy"
Cons: "The food was horrible"
Pros: "everything went smoothly, no delays, boarding was easy and quick"
Pros: "Excellent flight , seats, food"
Pros: "excellent service always a pleasure to fly with QATAR Airways"
Cons: "Food poor- no variety"
Cons: "The electronics ban on US-bound flights was handled poorly in Doha, resulting in multiple passes through the security check for many passengers, including two in my party. It left a bad impression that lingered, unfortunately."
Cons: "...as mentioned, I don't have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing."
Pros: "Service. Kindness"
Pros: "Great selection of movies and tv shows"
Cons: "I had to ask for everything. Crew members kept passing me by for food service and drink service even though I was awake. I had to tap/call them each time they passed by. It turned into a joke among me and the people sitting next to me. Entertainment screen is too dim even on highest brightness setting"
Pros: "Very very clean plane."
Cons: "Movie selection could be improved. Second meal had no vegan option."
Pros: "Quality of foods and service"
Cons: "Flight delayed Stewards were rude"
Pros: "The classy servieces in the plane..the plane it selfe is excellant"
Pros: "Their efficient technique of boarding in Zones made it quick and effortless. The staff is very friendly and helpful! The entertainment was good and the flights where always on time.The food was excellent flying from Venice! Overall a great experience with a world class airway."
Pros: "I was able to sit with my family - Our original seats were not together"
Cons: "Food choice"
Pros: "From start to finish the whole process with Qatar Airways was smooth and excellent."
Pros: "Crew was excellent. Good flight"
Pros: "The crew were highly welcoming and nice."
Cons: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Pros: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Cons: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."
Cons: "Although website says you can pay online, there is no info to pay for extra baggage online. This is very misleading."
Cons: "I had three tickets (one my wifes which wasnt cancelled), wanted to utilize that since I was travelling with Toddler. The crew kept having some sit in that seat and that was a major concern for me"
Pros: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Cons: "Late departure from Amman without update as to reason."
Pros: "Check in was easy"
Cons: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"
Pros: "Over crowded. Scaled down the aisle to add extra seats. I weigh 100lbs. and am 5'2". My knees were crammed into seat in front of me. No beverage or food service and no discount for that."
Cons: "More worried about carry on luggage than customer experience."
Cons: "prob nothing more with in reason , could have been done - how do you eliminate fellow stupid humans ?"
Pros: "One of the best airlines"
Pros: "New seats"
Cons: "Seats lean back so far that the person in front of you is practically in your lap. Awful awful. Flight attendants were nice to their friends flying on the plane."
Pros: "Wasn't there"
Cons: "Wasn't there"
Pros: "The ease of boarding coming back home. No kiosk but I didn't have to wait on line for a boarding pass this time."
Cons: "The overall experience. My baggage should've seriously been a personal item (wasn't aware of size restictions) and the lady said I had to check it in. It weighed 16lbs. No complimentary snacks and no entertainment."
Pros: "Easy boarding and unboarding, fast luggage unloading"
Cons: "First class wasn’t separated from other passengers, seats not that much better, food a joke, totally not worth the cost!"
Pros: "Boarding, crew all great."
Cons: "No entertainment and the seats were SUPER close in front!"
Pros: "Boarding and disembarking was easy as I was behind first class. Luggage pick was easy. I lost my wallet and the staff received it and returned it. I didn’t get to say thank you to the associate who returned it at sfo."
Cons: "Plane was dirty late and tight. No entertainment like on other carriers. The plane was loud and uncomfortable."
Cons: "What a surprise at the Sky Cap that I needed to be charged for a carry on....total of $50 for my check in and carry on. What's worse, is that I had to CHECK my carry on because you only allow a minimal # of carry ons. This is certainly a negative for me flying with SunCountry again."
Pros: "Direct flight. Being on time."
Cons: "No food or entertainment. Not much leg room. Baggage policy"
Cons: "Was not offered accommodation due to their flight delay, which made me miss my connecting flight. Young woman alone in Minneapolis without any help or guidance, very uncomfortable expirience."
Pros: "On time, simple, friendly, good options for snacks, etc."
Pros: "Was upgraded to an exit row seat and when I asked the price the agent said it was a courtesy upgrade. It made a big difference in my comfort since I am 6'4"."
Pros: "Very pleasant. Good service. Comfortable. Clear communication given by the attendants and crew. Helpful. Keep doing what you are doing. Don't change a thing... and I'll see you again for all my future flight needs."
Cons: "Delayed without any proper explanations. Old plane. No charging port at the seat."
Pros: "Friendly staff"
Cons: "Delay with takeoff waiting at the gate inside of a very warm plane"
Cons: "Poor seats, no reclining. No head rest. Most uncomfortable flight ever. No WiFi. Ran out of dvds for movies before row ten. Offers nothing! If your going to be a budget no amenities sure line ADVERTISE IT! Don't fool people. Never again!!! Terrible"
Pros: "Flight attendant Alisa was great!"
Cons: "Most of all I don't like that it costs $50 each to catch an earlier flight even though there was plenty of room on the airplane. * I hate flying and there was lots of mild turbulence. *small seats. *no cookies or nuts offered. * no video capabilities."
Cons: "The worst experience ever"
Cons: "Check in counter should always have someone there"
Pros: "Direct flight"
Cons: "Delays before we boarded, plus delays after we boarded. Communication about what caused the delay seemed like an afterthought."
Pros: "comfortable and seems a bit more clean?"
Cons: "when it came time to check in online I wanted to choose the seat but i was unable to your sight kept telling me it was unavailable.. was pretty disappointed that my sister and i had to sit apart from eachother on the way to Phoenix."
Pros: "The crew was very nice on both flights. Boarding was fast, I enjoyed the precheck ."
Cons: "I did not like the flight back from Vegas to Minneapolis when then split up my party of 4 all over the plane."
Pros: "Roomy seats...choices for food & direct flight- can take a bag"
Pros: "Non stop flight Nice crew Good pilots"
Cons: "No Wifi No place to plug any devices in."
Cons: "Plane was very cold turn on the heat!!"
Cons: "The flight was delayed due to "paperwork not being properly filled out." No one from the flight crew could explain what was happening and this delay almost cost me to miss my next flight. Other than that the seats are small in the planes and seem to be out of the 1990s with no added perks. JetBlue rules."
Pros: "Smooth flight and we were treated well."
Cons: "No snacks!"
Pros: "I love flying sun country for a number of reasons...price point, destination, MN based, but mostly because of the staff!!! Everyone from ticketing to flight attendants are just so nice and friendly!"
Cons: "I have never been so cold on a flight. I thought I was going to loose feeling in my feet. I had to put on socks and stuff my feet in my carry on under the seat in front of me. I had to warm up my shoes between my legs before putting them on to disembark."
Pros: "clean plane and legroom good, esp. for tall person."
Cons: "On return flight, gates changed without any announcement. About 1/2 hour before return flight boarded they announced there would be no bathrooms on flight available. This would have been prohibitive for me flying that flight. Situation was rectified and they got two bathrooms working but it caused a great deal of undue stress. Is flying without facilities even legal?"
Pros: "I liked the price of the flight."
Cons: "I didn't care for the boarding process. They boarded the middle , row 15 last, and by the time we got on to put bags away our section was full. We had to store bags all the way in the back. It made getting off the plane a hassle because we then had to wait for everyone to get off before we could grab our bags. Was never offered a drink either."
Pros: "Reminder email notices and services"
Pros: "I enjoyed how comfortable the flight was, and that the crew was helpful in getting me to my seat and assisting with bags."
Cons: "There was no food to eat, which made my life difficult..."
Cons: "For almost a 4 hrs flight you can provide some chips nuts or biscuits."
Pros: "Friendly crew"
Cons: "Late arrival. Circling MSP due to weather"
Pros: "Sun Country has a system which promotes smooth boarding. First to board are for those with special needs requiring more time (families with kids, etc.), then the first class passengers, then those without carry-on, or who are willing to leave their carry-on as gate check, then for the first 10 rows, and then the back rows, and then everyone else. This seems to work fairly well since it minimizes jams associated with front row seating first, as well as seating those who have large carry-ons."
Cons: "The only thing is that they should emphasize more that those who board first because they do not have carry-on, but just personal bags, should place those personal bags under the seat rather than use that to board first and then take up valuable space in the overhead compartment. I saw people board first claiming only personal bags, and then they would deposit their bags towards the front in overhead compartments, or they would just put their bags sideways in the overhead--taking up twice as much space as carryon bags going in lengthwise."
Pros: "The Rooom!!"
Cons: "Food Coices. It would be nice to have some Ketogenic options. Nuts, meat and cheese without the breads."
Pros: "They offered mini tvs / iPads for guests to rent/use."
Cons: "The guy next to me on the flight, smelled. Horribly."
Pros: "The crew was very nice, and very hospitable. I really enjoyed the flight overall and had a nice time and will be flying again but i do hope to see a change at the check in counter."
Cons: "But I waited at the check in counter for 1 1/2 before i could check in at LAX, when some did come they called me next then answered there phone making me and everyone behind me wait while the person spoke the there mom, i understand there are family things that are important and things happen but i felt highly disrespected as a flier because i am paying for this flight. In the end he did not excuse himself or apologize or step away he was on the phone for 5mins set in on the counter and checked me in, in silence not speaking to me at all."
Cons: "The website offers exit row for purchase then has an error message when you try to do so. I tried about 12 times. Then I called and was able to get an exit row seat and complete my check in for the flight. But that was a hassle."
Pros: "Crew was wonderful both ways."
Cons: "The flight times are much later at night."
Pros: "-Speed of service -Food at the terminal -friendly service of flight staff"
Pros: "The airplane remained in the air."
Cons: "The crew went 8 hours without food or beverage service. When asked for water, they directed us to a shared (COVID!) bottle of water near the bathroom. Terrible service and in fact, dangerous."
The pretzels were ok, but a wider assortment of snack choices would be better.
Cons: "Flight attendant was very aggressive and confrontational."
Pros: "The crew was awesome and boarding was quick"
Pros: "Crew was horrible. The flight attendant was rude to clients for no reason. On a power trip"
Cons: "Mechanical issues late 16 hours, no compensation only breakfast voucher slept in a cot in airport lost luggage."
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Cons: "The flight was canceled; why allow booking for a flight you plan to cancel. Ruined my plans and reason for flying."
Pros: "Arrived 5 minutes early which was great on a very late night."
Cons: "The flight from Miami was delayed and the plane was very hot during the flight."
Pros: "AA has good in flight entertainment"
Cons: "1+ hour delay, could’ve left on time"
Pros: "Not much. The pilot did try to keep us updated on our 5 hour delay The airline had conflicting rules on getting off the plane while waiting at the gate the pilot said yes, the attendants said no"
Cons: "At least offer water while trapped on a plane"
Pros: "The crew at the check in counter were very help and just outright awesome. Having missed my flight they were kind enough to find a seat for me on another flight. So I say Weldone to them"
Cons: "As I am tall the seats especially the middle seat was a nightmare espcially when people pullback their seats back. need more space to stretch your legs on long flights"
Pros: "crew was nice"
Cons: "very very old plane"
Cons: "AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again."
Pros: "Movies are comparatively new"
Cons: "My flights between Chicago and Japan delayed both ways. My wife's flight from Chicago to Japan which is one day before mine got cancelled. Her name wasn't in the system for her rebooked flight with Cathy Pacific. HORRIBLE!!!"
Cons: "Nothing wrong. Everything is excellent"
Pros: "The legroom."
Cons: "There was nothing not to like."
Cons: "Since it left without me."
Cons: "Never flying again with this company"
Cons: "AA cancel flights recurringly and has no ability to help their customers. Got I flight cancelled yesterday, and was move to another flight later (10:30pm) that supposed to leave ate (3:30pm). After several delays, they started boarding us at 1:00am, but the boarding process so messy and confuse, the plane couldn’t took off before 1:40 by 1 minute and they had to cancel the flight with 200 people inside the plane. An absurd! Flight was rescheduled to today at 10am and obviously took off 1h delayed because AA can't organize simple things to expedite the boarding process."
Pros: "The pilot was very apologetic about being delayed but we were able to catch the flight because it was delayed for about more than 2 hours."
Cons: "It was cold in the beginning of the flight. We were delayed at the first flight and when we got to the gate there were no one available at the gate to check us in. We had to go to customer service to get on board."
Cons: "Bought a sandwich which was old ..."
Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"
Cons: "Complementary reservation 24 hrs before flight. B-757 was smallest airplain I ever fly over atlantic."
Pros: "Usually I take a non stop flight with LATAN from LAX to LIM. It is always great."
Cons: "This time, however, from the get go I had problems. The attendant at ticketing sent one of my bags in without removing the part of the ticket I needed. Second, the attendant at the gate took my carry-on down because she thought it was too big. I have this bag for years and I travel with it everywhere with me. Then, I could not find my carry-on in Lima and hell started. I asked one guy that had an orange apron and was helping with the bags. I told him that I did not see my carry on. He sent me to American lost baggage upstairs. I had to wait 40 minutes for the office to open. Then the woman working there was very unprofessional and rude and told me that I should have made a claim at the counter in the baggage claim area. Well, there are no signs that indicate that there is a counter where to claim your lost bags, you have to just be clarivident and know according to LATAN personnel. They found my bag and call us around 3:45PM, when they close at 5PM. Well getting to the airport before 5pm was a Mission Impossible action movie. Try getting to the airport in Lima during rush hour...finally, I got there on time to get my bag, had another encounter with another personnel that, again, attempted to blame it on me instead of doing her job efficiently and with a smile on her face...What is wrong with airlines personnel???"
Pros: "I was really impressed by the dinner and breakfast choices. I liked that the plane had several bathrooms, and great-looking staff. It’s sad to fly somewhere and see staff not care about their appearance. They were also very attentive and personable."
Cons: "I’m a tall person so sitting through a 9-hour flight was hard for me. I tried to go to sleep but leg room was an issue. I sat in the middle row in the back center section of the plane."
Pros: "On time, staff at gate and on plane friendly and courteous."
Cons: "No plug for electronics. Seats crowded with heavy person next to me."
Pros: "Comfortable, very friendly helpful staff"
Cons: "Nothing, well I miss the movies shown on their divides rather than my tablet"
Pros: "Quickness of flight once up in the air"
Cons: "Getting stuck at gate waiting for air traffic control to find/make the flight a new flight plan"
Cons: "Terrible airline. Will not fly them again."
Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."
Cons: "Horrible delays. Delta doesn't have these problems."
Cons: "flight from Philly to Ithaca was late also"
Pros: "Was able to store my carry on and arrived early"
Pros: "Biscotti, pilot, crew"
Cons: "Seating is so uncomfortable, unable to recline more than an inch or so, then everybody rushes around making you return to an upright position! What's the point?"
Pros: "The flight was fine, no complaints from JFK to DCA, luckily at JFK they gave us priority check-in forms to help us skip a few lines to get through faster for our connecting flight to DCA."
Cons: "Trtvr Rrrrrcffrrcr rr crfrr"
Pros: "Everything was timely, courteous & pleasant. The aircraft was very clean."
Cons: "You overbooked the flight"
Cons: "Overnight stay due to missed flight with no luggage or medication."
Pros: "New aircraft, very comfortable"
Cons: "The Flight Attendants were HORRIBLE. They were rude and dismissive to all passengers, One in particular (Suzette) actually made a passenger sitting next to me cry. I was embarrassed to be an American. It was a nightmare of a flight because of the flight attendants."
Cons: "Just a suggestion, if you get new planes it is very comfortable when the seats have a bending headrest. It really helps to hold the head, especially nice for red eye flights."
Pros: "Premium space"
Cons: "Sporadic communication from flight deck on the nature of 2-hour flight delay. Initially we understood that dispatch was the issue because of fuel for the flight. Next, it was a weather delay followed by an apparent ground stop."
Pros: "Clean, smooth flight, on time."
Cons: "Small plane claustrophobia, entertainment required your own debice"
Pros: "Fast flight"
Cons: "Pain in the neck to make sure seats are next to others in same booking!!!"
Pros: "We made it home safely"
Cons: "Service and comfort are very poor."
Pros: "Crew was pretty good"
Cons: "Food was terrible as was the boarding expensive. Had to wait in line then get put into a second line for more security questions"