Daily cleaning, installation of cabin HEPA filters on flights from Jordan to South Carolina
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Scores according to KAYAK customer reviews
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."
Pros: "Boarding its took along , food it's bad"
Cons: "Be more professional"
Pros: "Tripulación muy atenta"
Pros: "Crew was awesome"
Cons: "Food quality need to improved"
Pros: "The crew was amazing"
Cons: "it would be better if the flight departure on the scheduled time"
Pros: "Discount offer"
Cons: "Thank for everything it is excellent"
Pros: "Good attention from crew and very comfortable seats."
Cons: "Nothing given the great value for money"
Cons: "Handling flight delay"
Pros: "Plenty legroom with Qatar. Food good."
Cons: "Everything good as usual"
Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Pros: "The Flight from Arusha was so convenient in the timing and it was perfect and on-time."
Cons: "Nothing. Everything was perfect"
Pros: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Pros: "On line flight experience"
Cons: "The food has to improve especially they have to provide fresh food"
Cons: "The airline demaged both of my completely new suitcases. They both had TSA approved locks. One of the suitcses has a missing wheel, another one ripped zipper and missing lock and it was wraped in plastic. A few items were missing from that bag."
Cons: "everything. see what i mentioned above. i will not book through your company again"
Pros: "Nothing special"
Cons: "I found my seat a bit uncomfortable for this leg of the jurney"
Cons: "The plane was delayed at the start but that's was ok you need a safe plane but we missed the next flight. You don't flight to Cuba so missed all the next day flight to Cuba but you lost all four bags and not helping to get them back so missed the rebooked flights again, so stall waiting someone to find them."
Pros: "I had a slight problem with my visa to the country of my final destination but the check in counter crew and management were very polite, helpful and most of all empathetic. Problem was resolved and, All's well that ends wel."
Cons: "I really didn’t like hke the Internet is free for just one hour. And how I cannot make international calls using the doha’s airport wifi."
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Pros: "Food was great , seats were comfortable and crew was very helpful. Entertainment was more than enough."
Cons: "(1) Was about to miss flight because originally my flight booking was from Benazir International Airport Islamabad but t the time of flight I boarded from a different and new airport in Islamabad which had become operational in Islamabad in the last week of April 2018 . My flight was on 10th May 2018 from Islamabad to Doha to Chicago but neither my online booking site ( Kayak ) not Qatar Airways sent any notification that my Boarding was changed from Banzir International Airport to the newer, bigger airport. Consequently , on the day of flight, I went to check in and board from the Bnazir International Airport but upon reaching the airport I was told that the airport was no more in operation. I was surprised to hear that all flights were to be from the newer airport. By the time I rerouted my taxi to the new airport I was already late for my flight but fortunately the flight from Islamabad to Doha, Qatar was delayed and I made it to the boarding time and flew to Doha , Qatar and then to Chicago."
Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."
Cons: "going with RJ in the first leg"
Cons: "The food was horrible"
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Cons: "Seats are too small"
Pros: "Seats should be comfortable, improve your menu, Pakistani dishes should be added, sweat dishes are hot and tasteless"
Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."
Pros: "Service. Kindness"
Pros: "The food was very good, I liked vegetarian options and my stomach doesn't hurt after the plane food as usual. I like the bathrooms clean and nice smelling soap. The crew was very attentive and eager to please their guest but consistent and insisting on the safety rules (belts buckled up and seats in upright position)"
Cons: "There wasn't many good options for entertainment. Only a couple new movies although I liked the TED talks. Also I liked the plane but I wish there were some foot steps and more comfortable head support on the seats. I didn't like also strange option for Golden members in economy seats to be able to "order" food before regular people. There were only 3 options and everyone had the same choice. So basically all that crew does is just asking which course gold members want an hour before serving. It seemed silly with no actual benefit."
Pros: "Could not be more impressed with the airline, absolutely would recommend to anyone!"
Pros: "Quality of foods and service"
Pros: "On time departures Good entertainment options Could charge my electronics"
Cons: "Food was ok Boarding was somewhat disorganized"
Pros: "After hearing our complaint, the Transfer desk staff was friendly and helpful and solved the situation in our favour. We"
Cons: "Once we landed in Doha to board omthe connecting flight, ground staff was waiting right outside the hate to let us know that our flight was overbooked. We were then informed that we were put on the following flight arriving after midnight at our destination. Our compensation was going to be 250 USD and a free entry to the lounge. What a way to start our holidays."
Cons: "Not being on time from Doha to chicago, it was an hour late departure."
Pros: "The classy servieces in the plane..the plane it selfe is excellant"
Pros: "Nt bad"
Cons: "Attendants were skiving at the back"
Pros: "Excellent service everyone was generous"
Pros: "Great personnels!!"
Cons: "Overall nothing but great Service!!"
Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Pros: "Best thing is 2 free checked bags."
Cons: "Food and service in economy could be better. Nothing special about Qatar."
Pros: "The crew were highly welcoming and nice."
Cons: "The Oryx screens had a lot of glitches and the brightness was very poor. It wouldn't let me change the language and the controller was stuck."
Pros: "Great crew members.. Very helpful"
Cons: "Boarding was very slow... Just one person Also lost 1 bag from Dallas to Delhi"
Pros: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Cons: "Late departure from Amman without update as to reason."
Pros: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Cons: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."
Cons: "If they use the new business class seat."
Pros: "Departing on time"
Pros: "The crew was great and loved the meal given during flight."
Pros: "I was feeling very bad during flight. Crew made everything possible to make this flight comfortable for me. They took good care of me and were stopping by me, to check how am I feeling during whole flight."
Cons: "This is not about airlines, but about passengers. All airlines should prohibit passengers to use fragrance. This lady who flew next to me, had strong perfume and it felt like she used half of the bottle, cause it was impossible to breath."
Pros: "fantastic food test"
Cons: "announcements in Turkish is interrupted your screen in front of every passenger and you have to listen to it even if you have no idea of what they taking about because it will block everything your are doing .. The solution is very easy as you can setup the screen to your language and the computer can choose to show you only the announcements that is in your language that make sense to you."
Pros: "Staff friendly."
Cons: "Seats too tight. Very little leg space."
Pros: "In simple terms it was a normal flight."
Pros: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Cons: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."
Pros: "Both flights on my round trip from SFO to IST, we’re decent and as comfortable as can be expected. Kudos to a great staff. The food was decent, and the complimentary comfort kit was a nice touch as was the cologne spray in the bathroom. Tessekur Ederiz!"
Cons: "The 13 hours of flying! Lol, that’s just part of the deal when flying, I dont Have anything to complain about."
Pros: "the personal screen is great, the crew were nice and plesent, nothing went wrong..."
Cons: "I had vigie meal and it was not so good. I wan't order it again, next time I'll order only fruit and vegetables."
Cons: "There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well."
Cons: "The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary"
Pros: "The Lounge at Istanbul airport is fantastic"
Cons: "Seating in Economy class is terrible. For tall persons like me it is a punshment to be squeazed in such a narrow space. Turkish airlines should add more space and comfort with their seating in Economy. Introduce a Premium Economy Class would solve that problem"
Pros: "I was very happy with food and service especially stewardess smiling my journey was San Fransisco to Istanbul."
Cons: "One of my luggage didn't come came 3 days later."
Cons: "They changed checkined seat numbers. Air conditioning was a total failure."
Pros: "The only thing that I liked was that I got to spend time in Turkey which is beautiful and had friendly people outside of the airport."
Cons: "Customer service sucked! Especially in Amman and Turkey . No one would help you when you need it in the airports and their desks are not open long enough to get the help that you need in Amman. Also, when you ask the information desk at the airport in Amman to call someone from Turkish Airlines they tell you that they can't because they won't come. I hope that this feedback would be used to make the airlines better because Turkey is truly a beautiful place."
Pros: "Everything was v good"
Pros: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Cons: "Nothing , it was all good"
Pros: "The food! So much food that at one point they were bringing more things and i just looked at them like are u crazy? It was tasty and warm."
Cons: "I liked everything."
Pros: "Crew, entertainment, boarding"
Cons: "I had a stop in Istanbul airport and a change of planes The first plane although much larger than the second the set leg room was very tight, for 186cm tall person it was a disaster The second plane however had better leg room and was more comfortable than the first"
Pros: "pleasant flight attendants good food food always available which is nice for 11+ hour flight superb selection of movies"
Cons: "Turkish Air desk at airport gave us incorrect information that nearly made us miss our flight"
Cons: "car seat not wrapped in plastic bag so I lost my cushions on the seat. Now my child can no longer use it."
Cons: "If you are members of the same star alliance, you should step up your customer service and transfer bags with your sister company. also Kayak should not make layovers so short. Airlines that are notorious for late departures will cause your bags to be routed wrong, or not at all. poor job all around on customer service."
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "See above"
Pros: "Outstanding service Excellent food Adequate entertainment Seat recline was good for economy"
Cons: "For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process"
Cons: "The plane was old and the seat was very uncomfortable"
Pros: "Happy with all services"
Pros: "Plane was comfortable .. Good food from New York to Istanbul"
Cons: "Poor quality of food , from return trip. To New York"
Pros: "Great airline"
Cons: "More leg room is needed"
Pros: "I like the food and the crew and the entertainment"
Cons: "i didnt like the plane touchdown the ground and take off again that was so scary."
Cons: "Nothing :D"
Cons: "The fact that the flight was cancelled and I wasn't notified"
Pros: "Food and entertainment were OK."
Pros: "The staff deserves one star"
Cons: "Basically the wifi doesn't work on these long haul flights. It's either not connected or extremely slow. I finally gave up and didn't bother"
Pros: "Promptness Courteous staff Personalized entertainment"
Pros: "The crew and their service was great, and there were lots of choices for entertainment."
Cons: "The seats are really uncomfortable. I'm young and healthy but my knees and back are in a lot of pain after the flight."
Pros: "It was a pleasant experience,"
Cons: "All was generally ok ..."
Pros: "Crew were very curteous"
Cons: "Food was not great. I expect, and have previously experienced much better food quality and taste from Turkish airlines"
Pros: "Crew were professional."
Cons: "The smaller size planes have less leg room for a coach for shorter flights. The seats I booked initially were changed on me. I don't like that."
Pros: "The crew was friendly and the flight wasnt delayed, nor were my bags lost."
Cons: "The seat next to me had two kids sitting in it. The seats are only supposed to have one person per seat. So they we also halfway in my seat also."
Cons: "They lost one of my bags but I got it in the afternoon the next day."
Pros: "Staff were very friendly"
Cons: "I picked specific seats when i checked in online. Instead I got the worst seats me and my wife. Plane made unusual noise and I am a frequent flyer."
Cons: "Outstanding customer service"
Cons: "Seat was small and squeezy. More variety for food needed."
Pros: "I loved being able to stay in Istanbul for a while. We had a great time during the layover, and the flight was incredible. The entertainment was top notch, and the food was as well. They had delicious olives and cheese on most meals, and the hot food had great use of tomatoes and umami to add taste to the meals. It has been a great experience traveling on Turkish Airlines, and I would suggest it for everyone."
Cons: "Leg room for the seats were a little tight."
Pros: "Place was clean; crew was nice and attentive"
Cons: "Seats are small and uncomfortable for long haul flights"
Pros: "Nice crew short flight."
Cons: "Not much flight was too short to say"
Pros: "The crew was awesome, super funny, excited, and helpful."
Cons: "The seat was incredibly uncomfortable."
Pros: "The seats were comfortable, entertainment during the long flight was very good."
Cons: "Do not show options with a connecting flight boarding before the first flight has arrived. My family had to run a long distance from our arriving gate to the departing one in the Munich airport, which is not a small one!! Luckily United was holding the plane for us!"
Pros: "The crew was very nice and attentive, I really like the food on Lufthansa"
Cons: "The movie selection was limited and dated"
Pros: "Airbus airplane with four seats in the center for our family, good movie selection."
Cons: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."
Cons: "The in-flight snack - choice of two disappointing sandwiches."
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "I had a good seat with a large leg room area. The flight was really comfortable slept like a baby! The staff are really nice."
Cons: "Food was pretty terrible, however we got offered drinks more than once which was good. A better entertainment system or provide free WiFi"
Pros: "The crew was nice."
Cons: "The infotainment system could have been better. My system was not working for the first 3 hours and the sound went out after 2 hours of use. Also my blanket was not clean."
Pros: "I don’t like it I was 3 hours delayed"
Cons: "Cramped, old plane with no entertainment system."
Pros: "Food and Drinks"
Pros: "the crew were very good"
Cons: "sitting all the way back of the plane next to fat lady sorry"
Pros: "Boarding was automated gates was easy."
Pros: "I enjoyed food and drinks"
Cons: "Very cold, I understand that is possible being in airplane a lot, my tv screen was not working and I asked a flight attended for help and was told, “we’ll fix it later.” 8 hours later the plane landed and did not get a chance to use the tv screen features. Should not have to ask again when i have been assured the problem will be handled by an attendant."
Pros: "great airport and ease of check in and quickness on boarding flight."
Cons: "boarding everyone all at once creates long unnecessary lines when staggered boarding would help"
Pros: "good flight."
Cons: "Ran a timy bit late but staff was all very nice."
Pros: "Great flight crew, inflight entertainment and food"
Cons: "Damaged bag...working with airline to get replacement"
Pros: "No problems and great food service"
Cons: "Delay of 45 minutes made me almost miss my connecting flight."
Pros: "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Cons: "The guy behind me coughing all over me. Not exactly your issue though."
Pros: "Everything went off without a hitch. Love how organized Lufthansa is."
Pros: "trip was pretty nice"
Cons: "service excellent"
Pros: "I liked that if I asked for something the crew would get to me rapidly. Extra leg room."
Cons: "Boarding process: just a lot of confusion. Inflight crew service poor: the was no time to have any brain reaction when they would pass by with coffee or anything...and when I asked for coffee the answer for a gentlemen of the crew was: coffee already passed by. Really!!?? Make sure that +$1200 are spent well. Rude or inattentive crew members shouldn’t be on flights that are that long...I had to nsist to have a miserable cup of coffee. Movie selection was poor. USB port didn’t work. Shame on you!"
Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"
Pros: "The app made it so easy. It is like your personal assistant with you telling you about your trip. No delays no major issues. I also liked the seats."
Pros: "Flight was on time both ends. Fed us twice with frequent drink service. Movie choices could have been better, but that is not why we fly. Easy on line check in. In Boston, the smoothest landing we have ever had. Just love Lufthansa. Highly recommend, this is the fourth time long haul with them."
Cons: "Would have liked better movies. Small point."
Pros: "Nice and polite crew, quick and efficient service."
Cons: "Only one earbud of the headphones can be used, hence the sound was a bit off."
Pros: "After the delay I was given a spot on the direct flight so I didn't have to deal with the complications of the connecting flight. The staff was nice and helpful."
Pros: "food and drink very good, flight crew was very nice"
Cons: "boarding was very cramped ,flight was delayed , I lost my luggage"
Pros: "The seats and leg room were spacious enough. I liked the many options of movies."
Cons: "The vegetarian option was gone for the second meal. The touch screen TV was not working properly. Had to push the buttons multiple times"
Pros: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Pros: "Excellent, travel only with LH"
Cons: "The plane was a very noisy on take off."
Pros: "Timeliness. Service aboard the flight was great"
Cons: "The seats were too close together. Not enough room to move around"
Pros: "The crew was friendly and provided constant updates while the flight was delayed multiple times."
Cons: "It is not a good idea to serve dinner at 1am in the evening when people are falling asleep. It would have been a better idea to serve lunch vs dinner"
Cons: "Waste 3 hours in connecting flight."
Pros: "The flight was really on time and the flight crew was just amazing. The overall experience was exceptional. Will recommend this servic to any one who will like to travel"
Pros: "Crew was very nice."
Cons: "Little less order when boarding but it was okay. Poor quality food, processed food."
Cons: "Great customer service!"
Pros: "Perfect flight..."
Pros: "Very professional. Excellent service. Very good food (for a flight)."
Cons: "Boarding was a little chaotic. Everyone kind of ran up."
Pros: "Smooth flight. Competent, friendly crew."
Cons: "Nothing. Great flight"
Cons: "for 4 hours flight the crew decided to give breakfast at the first hour instead of the last. everybody was asleep and in fact no body had breakfast. the boarding was late the aircraft was missing and cause additional delay... TERRIBLE"
Cons: "It's not clear why they feed us at 3 am (one hour into the flight) instead of near the end of the flight (breakfast time). Are they trying to save money by having to heat the food less? It seems to make more sense to let people sleep and wake up to breakfast just before landing (around 6 am)."
Pros: "Nothing, this flight never happened because of the strike."
Cons: "Luthansa rebooked me on BA, and stripped away my Premium Upgrade seating, giving me economy, an aisle seat next to a bathing-challenged male. It was disgusting and re-injured my leg wound."
Pros: "I like Lufthansa. We were treated very well."
Pros: "Seats were comfortable."
Cons: "Bathrooms could be a little bit cleaner"
Pros: "The seat was great!"
Cons: "Boarding should be better."
Pros: "Boarding was as enjoyable as possible."
Cons: "Other than delivering food and drink together, crew was generally not visible throughout flight. Trays of finished food and drink were left on passengers' trays an extremely long time. Trash was not picked up except twice during the flight (following the two meals)."
Pros: "Everything was great."
Pros: "All staff I have met were Professional employees ."
Cons: "Nothing at all."
Pros: "The boarding process was smooth and we were updated accordingly."
Cons: "Nothing that I can think of."
Cons: "Dirty bathrooms!!!!!"
Cons: "Very well"
Pros: "Wasn’t able to change my flight n I lost it"
Cons: "Need flexibility on changing dates"
Cons: "Almost everything"
Cons: "Same as above"
Cons: "Entertainment (i couldn't watch anything because my screen wasn't working"
Pros: "Everything . Very good"
Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."
Cons: "I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft."
Cons: "Full of religus people oriblle babis craying"
Cons: "All good"
Cons: "The entertain monitor did not work. It was rebooted twice with no luck"
Cons: "They lost my bag"
Pros: "I upgraded my flight to business class and I enjoyed it."
Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"
Cons: "I left some baggage on the plane and it has been impossible to reach Royal Jordanian in regards to getting it back. Every phone number leads to a different phone number."
Cons: "I thought the Crown Lounge in Amman (RJ's hub) was shockingly poor."
Cons: "The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts"
Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."
Cons: "Our 1 luggage was lost. And they did not compensate for that. And after 3 days they called us saying we found it."
Pros: "On time and very efficient"
Cons: "The food offering was poor"
Cons: "As I boarded the aircraft I snapped a photo of my seat. I was yelled at by the manager in front of at least 30 passengers, that it is not allowed to snap any photos on board. Clearly this is a made up rule as all social media accounts are blasted with peoples photos. As well- I work in aviation over 8 years and have never heard about this rule. The fact that he choice to stand on the other side of the aircraft and yell at me, instead of walking up to me and explain nicely was not acceptable. Later I’m the flight, I suggested to him that proper procedure is walking up to the person instead of yelling across, my just that he didn’t apologize, he even replied with a very nasty comment. And this was the flight manager. What I can say for sure, is: NEVER AGAIN FLYING ROYAL JORDANIAN!!!!"
Pros: "The flight was on time and arrived early"
Cons: "The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts"
Pros: "On time, quick"
Pros: "Delayed in departure for 20 minutes"
Pros: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth"
Cons: "Nothing. The flight got delayed by 6 hrs and not even an apology. Food was bad, ill treatment of passengers, and so on and so forth I would not recommend this so lone yo anyone"
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "Great customer service."
Cons: "More coffee"
Pros: "Very New Airplane, very pleasant flight attendants , the food is great and we departure on time. Therefore, I have a amazing flight. Thank you Royal Jordanian"
Cons: "Everything was owesome"
Cons: "They lost my bag. Apparently it was never loaded on the plane in New York."
Cons: "Terrible ground staff. Constant change in flight schedules. No support on codeshares. No on ground help for canceled flights. No ability to print all the boarding passes. terrible connection options. Will avoid flying them ever again if possible."
Pros: "On time"
Pros: "We got delayed 40 hours and it's not our fault!"
Cons: "Worst customer service ever. Qatar airways doesn't care about the travelers"
Cons: "Bathroom were so dirty"
Cons: "They charged me extra 125$ at the jordanian Airport to allow me to stay at the airport hotel."
Pros: "Nothing the worst airline in the world!!!"
Pros: "We were three people with 4 bags each bag around 20 kg Except the fourth bag was 10 kg They saying each person he has to have one bag. And they said you have to pay around $ 300 for extra bag and that bag didn't exceed 10 kg despite when I went to Amman from Melbourne didn't tell that but they told on the way back despite I have the same bags, That's absolutely unfair."
Cons: "Service not good"
Cons: "My flight was canceled. The airline couldn’t help me because I purchased my ticket through a 3rd party/ aka kayak. I filed a dispute with my bank for the purchase of a $3500 airfare that was required to accompany the $7000 trip I purchased, for the trip of a lifetime to see Egypt and Jordan. This ARRANGANT responded that they were going to take me to claims court. I purchased a flight to Cairo, There were no flights out of Heathrow. That was my connecting flight. Who is responsible ?? kayak, you need to be better than this."
Pros: "Breakfast was great, quick loading , great staff ,leg room was much better for my 6’1” husband with a knee replacement."
Cons: "Due to my husband’s knee replacement, he is always taken to another area to be searched and checked while his wallet and all of his valuables ate left on the conveyer belt unattended and could be stolen by anyone. I grabbed his stuff but they didn’t know who I was. They need a more secure policy."
Pros: "Quick boarding."
Cons: "Nothing. Pretty good for a short trip."
Pros: "The flight was not busy."
Cons: "Seat, Legroom."
Cons: "Better food better seats and bad movies. Nothing good to pass the time"
Pros: "Fast boarding with group number priority"
Cons: "No complementary rescteshments. You had to pay and only pay by card."
Cons: "I experienced several delays on my journey to Zurich and so my itinerary was changed. When I started my journey to Madison, there were apparently then multiple bookings, which caused confusion, and had to be sorted out. Luckily I had left plenty of time to get through security and customs."
Cons: "How they kept us in the plane for 4 hours and accomodated the people these passengers while others with international transfers missed our flights"
Pros: "Crew was nice"
Cons: "We were about 45 minutes late taking off so it was stressful for all of us that had a connecting flight."
Cons: "40 minutes before landing I wanted to use the toilet but was refused because the seat belt lights were on. So I had to wait till landing. Wasn't really much turbulence at all."
Pros: "Nice crew Good food Good landing and no uncomfortable turbulence"
Cons: "Personal tv didnt work for majority of flight and when it did there was no audio (update technology ASAP)"
Cons: "I would never book a ticket through BA ever! Paid business class and my luggage got forgotten in Heathrow through transit. No one knows anything about it. I have arrived to san Francisco with no language at all!!!!"
Pros: "The reclining seat in Club section was a wonderful experience"
Cons: "British food still lacks taste."
Pros: "They Charged Exec Platinum for water"
Cons: "That they Charged Exec Platinum for water"
Pros: "There was no flight"
Cons: "The flight did not take off. What little information we were goven was inaccurate. We called and were rebooked on another flight without being told it was overbooked and our tickets were standby . Dozens of other passengers had the same experience"
Cons: "No ba lounge, only the overcrowded Turkish Lounge."
Cons: "Did not get seat I reserved. Stuck in middle seat. Very late."
Pros: "The crew were friendly, helpful and professional."
Cons: "Those headrests need an upgrade in economy!"
Cons: "Flight connection in Chicago for flight to Austin was missed. Had to stay the night in Chicago instead of getting home to Austin that day."
Pros: "Every things I always liked to go with you"
Cons: "Crew seemed to be "just getting through their day" simply going through the motions."
Cons: "Terrible catering Seat comfort horrible worse than low cost Lounge overcrowded with no seat and no food left"
Pros: "I like that they managed to squeeze the seats in an A380 jumbo jets to make it feel like the space of a domestic carrier plane."
Cons: "Seat is small, no food menu on a 12-hour long haul flight from SIN to London. Only 1 available meal type: bland tasting "sea bass" soaked in tomato sauce. The air crew spent most of their time sitting in the back - zero effort in service - not once did they make rounds with cups of water/juice. In between meals, I request for some snacks and they said they don't carry any snacks at all - onboard a 12-hour long flight. I asked to BUY some Malteser chocolate and pringles, and the air crew exclaim "ohhhh but it's on the upper deck, I would have to climb up to get some." Here how about some bread rolls and butter. They offered me stale bread from the previous meal. I am their One World Partners SAPPHIRE Member. I shudder to think how they would treat their standard economy class passengers."
Cons: "We sat on the plane for over an hour and waited for luggage for 30 minutes!!!"
Pros: "The flight crew were nice, the flight was over before they could even finish drink service."
Pros: "Plane had a bit more legroom than others I've been on recently. That was a pleasant surprise"
Cons: "Airlines in general need to do a better job of controlling the boarding process (using the groups to board) and controlling the amount of luggage people bring on. Peoples definition of a "personal item" are skewed."
Pros: "Courteous cabin crew"
Cons: "Delays both before takeoff and after landing. Unorganized boarding--what happened to the old idea of boarding from the back of the aircraft forward?? Making all passengers shuffle through a long queue is really stupid."
Cons: "Seat uncomfortable. Again, no free wifi in the XXI century. Hello !!!"
Cons: "Could not do online checkin due to some sort of problem with their booking system, and as a result couldn't choose our seats on the long haul flight."
Pros: "Entertainment was excellent. Free food and drinks, including alcohol was great. Flight crew went out of their way for all customers."
Cons: "Ran out of Chicken before they go to me.. felt the knees of the guy behind me the entire 7.5 hour flight, very annoying."
Pros: "Friendly and caring crew."
Cons: "Food not so good....but it is more due to my taste for food."
Pros: "Crew was wonderful good customer service"
Cons: "Boarding was terrible, entertainment services on flight was poor, poor movies selection, tv consoles terrible"
Pros: "Movies free Staf Comfortable"
Cons: "Lint time on plain before take off"
Pros: "Very efficient and speedy service delivering my delayed luggage on the way from Toronto to Amman."
Cons: "I WANT TO CAHNGE TIME OF FLIGHT. BRITISH ASKED TO HIGT PAYMENT. IN THIS AMOUNT I CAN BUY TWO TIKETS IN LOW COAST COMPANY AND I HAVE ENOUTH MONEY TO BUY FOOD. PERSON THAT BUY TIKET FROM THE SITE CAN'T CHOISE A SITE AND ITS COME AUTOMATIC WITHOUT TO CAHNGE/"
Pros: "Great modern plane with plenty of room. Food was great and loved the free wine."
Cons: "Boarding could have been done more efficiently."
Pros: "Crew was friendly and helpful."
Cons: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."
Pros: "I did not enjoy at all that some of the middle rows (3 seats) were either empty or had only one seat occupied, while the front sections were occupied with 3 passengers!!! Dont they have computer programs that should sort that out?"
Pros: "new Airbus with awesome entertainment"
Cons: "Couldn't say as the flight was cancelled on arrival in LHR. Took 5hrs and 8 seperate question to discover what was going on and to be offered a flight to Glasgow as an alternative. The flight to Glasgow also took of late arriving at 2310 local. Europecar were great hired a Mercedes E220 with a gps to complete the journey to Edinburgh, at a cost of 600GBP for 3 1/2 days including fuel. Arrived 8hrs late, seriously affecting sleep patterns and ruining an already tight schedule. BA could have met us exiting ac from LAS in T5 explained situation, new boarding cards etc, total fail, should have booked flight with Lufthansa to EDI via Frankfurt for 600USD less. BA Staff comments such as " I'm sorry I haven't been trained for this situation, I can't help you after 40 minutes" etc Total lack of staff available and able to assist, super poor knowledge, massive queues not moving."
Pros: "Everything is clockwise precision. All the passengers were well disciplined or rather made to be. Aircraft was very airworthy. The pilot was very experienced and nice soft landing at Mumbai in spite of inclement weather conditions"
Cons: "The food & drinks. Both offered we're mediocre stuff."
Pros: "Comfortable seats. Movies were good."
Cons: "One stewardess was rather rude. People on either side of me noticed how rude she was to me."
Pros: "Short flight, on time , no complaints ts"
Pros: "Boarding was good and it was all on time. Plenty of room in overhead bins. Arrived early in Charlotte."
Cons: "The food was not good at all. Too stodgy and nothing fresh. The flight attendants were not particularly friendly or helpful but rather patronizing and bossy. The TV monitor system broke down consistently so could not watch a complete movie. Captain apologized and kept rebooting but it didn't really work. Long, boring flight with no entertainment..... not what we are used to these days."
Pros: "Crew was professional"
Cons: "The flight was 45 minutes late ."
Pros: "On time, pleasant, calm."
Pros: "Flight was on time and slept most of the way which is always a good thing."
Pros: "I just wanted to say that on all my flights the BA crew has been beyond amazing! On my flight to Paris, one of the crew members who spoke French ( which I do not speak) talked to a couple of French women that were sitting next to me. He got them to show me where the train was, I was very appreciative that he would do that. On my flight back to Charlotte one of the crew made it feel like home, she was so outgoing and helpful, she just seemed like a friend I was hanging out with for the flight."
Pros: "The trip was absolutely amazing. I have no complaints."
Airlines flying from Jordan to South Carolina have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Jordan to South Carolina
Masks required on board, masks provided on flights from Jordan to South Carolina
Social distancing seating
Middle seats unavailable to book on flights from Jordan to South Carolina
Testing for antibodies, testing for symptoms for flights from Jordan to South Carolina
Waiving of change fees. Search flexible flights from Jordan to South Carolina