Pros: "The best other than the fact it was packed full lol but that’s not Deltas fault"
Pros: "Very nice people and helpful. Good attitude"
Cons: "Board was a bit disorganized and took much longer than I am used to even on full planes"
Pros: "The crew was lovely and friendly, very pleasant to fly with."
Cons: "Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye."
Cons: "The snacks were limited. They only had cheez-its and no cookies."
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Pros: "Boeing 777 fantastic plane, great attention from the staff Quiet and comfy"
Cons: "NOthing really"
Cons: "Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!"
Pros: "The crew was great."
Cons: "The flight and crew were great. But I was not able to choose my seat because I purchased an economy flight. I was very uncomfortable. But I was luck that that people that were sitting with me were great."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Pros: "Crew were attentive and the food service schedule was helpful in making the time pass. wonderfully generous pours on the complimentary wine service"
Cons: "Food was really just gooey goo."
British Airways refused to allow my daughter and I to sit together because our tickets weren’t purchased at the same time. We were the first in line at the British Airways counter and the gentleman did not greet us but instead we greeted him. F. Kries should not be representing British Airways.
Flight left several hours late , best part we have been sitting for a hour 20 ft from the gate waiting for someone to park us. This will be the last time I will fly American from Phl . I am going to United and ewr instead. This is the last straw for me.
Pros: "The pilot was informative."
Cons: "Cabin attendant was seemed to be just going through the motions and showed no care or concern for passengers."
Pros: "The crew was pleasant. The flight was smooth even though we flew through clouds the whole way."
Cons: "If you don't purchase a seat in advance, the airline puts you in a middle seat even if the plane is not full. I don't really like that."
Pros: "Crew was great, pilot was amazing through the rough turbulence. Thank you!"
Cons: "Absolutely horrible plane. This 737-700 sucks. I’m in premium economy and it’s horrible. Very narrow seats. Very tight. Horrible. At airport American Airlines jfk ground crew were non existent when the aircraft pulled into the gate."
Cons: "Ability to download premade events apple calendar and apple wallet tickets was seemingly impossible. Send me one email with each of those items as it’s one of the number one thing customers care about"
Pros: "Fast and professional"
Cons: "Seats are really small, the A/C doesn’t work very well, very uncomfortable seats"
Pros: "Nothing. This was the worst flight I’ve ever been on."
Cons: "Pretty much everything. The flight was delayed for mechanical reasons. Then they boarded us and we sat for 3 hours on the tarmac because one of the air conditioning packs was broken. When we finally arrived, I found out my bag was lost. The worst flight of my life."
Cons: "Extraordinarily rude staff, no information, mess with gates, staff not willing to help. Really rude and awful-worst experience ever!"