AZO - PVR
Find cheap flights from Kalamazoo to Puerto Vallarta
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Top 3 airlines serving Kalamazoo Intl to Puerto Vallarta Ordaz
Scores according to KAYAK customer reviews
Pros: "Seat comfortable and the seatbelts actually fit!"
Cons: "Nothing relly"
Pros: "Customer service as always"
Pros: "Delta Comfort Plus is always great !"
Cons: "5 hours late!!!!!! Delta sucks"
Cons: "The boarding was processed by one agent. He did a fine job but took too long to board. Needed to have 2 people managing boarding the plane"
Pros: "The plane was nice and the entertainment on the flight was great! Flight crew very friendly."
Cons: "Our plane was delayed multiple times and we were not provided an explanation as to why. For as expensive as this fare was the fact that Delta was at fault for the delay and did not offer any compensation for that delay is frustrating. A few extra free snacks doesn’t cut it."
Pros: "Small plane without bells and whistles and no middle seats."
Cons: "The internet would not work. I couldn’t use any of the inflight entertainment."
Cons: "Todo excelente!!!gracias!!!"
Cons: "It was perfect."
Pros: "Crew was awesome. Very efficient"
Cons: "Couldn’t connect to see the trip on the monitor but no big deal. Still was able to watch tv"
Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Overall, flight was great."
Cons: "The couple next to me were a little on the plus size. A little tight for my flight. But I was ok"
Pros: "great service, easy to get on and off, snack options and drinks were all great"
Pros: "Delta planes are typically nice and clean"
Cons: "Flight was delayed multiple times."
Pros: "Great Movie selection!"
Pros: "On time take off."
Cons: "No comments"
Pros: "The workers."
Cons: "The selection on an incorrect plane that didn't fit the docking port"
Pros: "Once inside the plane every thing was excellent. Very confortable. Great costumer service."
Cons: "They changed the gate it was unclear and hard to find someone to tell us where to go. Once we found someone the lady yelling at everyone where to go was very rude and rushed. Once we found the second gate the crew at the desk was very nice and helpful."
Pros: "Good movie choices"
Cons: "Too cramped. No leg room"
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "Flight crew was awesome"
Pros: "Great entertainment offering plus liked that I was able to charge my phone at the same time."
Cons: "Nothing to add"
Pros: "The flight entertainment and crew were great. They had a lot of the latest movies available to watch, though I'm not sure you'd be able to watch if you didn't have your own headphones (I did). The crew were friendly and helpful. I got a cold cup of coffee when it should have been hot, and they corrected it immediately."
Cons: "They charge you for everything: sitting in an aisle or window seat ($15); checking one piece of luggage ($25); for food, even on a five hour flight, save for complementary snacks like a granola bar or pretzels. I paid $11 for a tiny sandwich (it fit in the palm of my already small hands). I will definitely get good at the airport next time. It may be just as expensive, but at least it will be filling."
Pros: "Smooth flight. On time and took me from 20 degrees to 80"
Cons: "The flight was fine, but there was no onboard entertainment. Fortunately the Wi-Fi worked so I was able to stream."
Pros: "Great friendly crew"
Cons: "Seats are getting smaller, expensive food"
Pros: "Was short and easy to get in and out of both airports"
Cons: "What ever happened to a free drink on international flights ?"
Pros: "It got me there in one piece. USB ports, entertainment system a good distraction."
Cons: "Terrible food, aisles too tight, seats not very comfortable. 777’s are very noisy. Visas on arrival a ridiculous disaster- 100’s of people standing in lines for over an hour while 3 people slowly stamp your passport. Know that is not the airline’s fault!"
Cons: "The leg room is ridiculously small."
Pros: "Easy flight from check-in to boarding to deplaning."
Cons: "Nothing really! No entertainment and nothing but almonds eaten."
Pros: "The way they treated people, it’s comfortable , the movie"
Cons: "We waited 3 hours for the tarmac in Seattle On Christmas"
Pros: "The boarding was easy, crew was super and the travel was awesome."
Pros: "Upgraded. Arrived early"
Cons: "No entertainment system even in 1rst class"
Pros: "Nice crew"
Cons: "Normal too squished conditions."
Pros: "It was a great flight."
Pros: "nothing other than on time departure Ann's arrival"
Cons: "I specifically shopped carriers other than delta or united, tho my regret usa carriers have stopped offering comforts, service, quality food. Not sure how, but even though I bought virgin Australia ticket and flight, I ended up on delta. Terrible sitting, even though after I paid for tickets I was charged extra for more leg room and priority boarding, I got neither, they advertised free texts in flight, it didn't work either."
Pros: "Absolutely nothing."
Cons: "These people are reprehensible. They refused to cancel and refund our tickets when the bride-to-be in a wedding we were supposed to go to was diagnosed with cancer and the wedding was cancelled. Every customer service person we dealt with was uncaring, incompetent, and completely useless."
Cons: "Bathrooms filthy..crew surly, no good option for food on three hour flight but cookies and pretzels."
Pros: "Delta was so accommodating"
Pros: "Friendly Staff"
Cons: "Check in was very hectic due to limited staff and getting bumped by the red carpet flyers. Boarding is always a little congested due to the lines. Better snacks please!!"
Pros: "The customer service was amazing! The amenities made the flight entertaining and enjoyable. The pilot key us informed."
Cons: "Middle seats are physically uncomfortable."
Pros: "When we landed and I was able to get off the plane"
Cons: "The guy in front of me reclining his sea before take off and the crew not correcting him so I had to which I did. He told the crew "he had the right" Crew refused to correct him because he was on a buddy pass so the rules didn't apply to him."
Pros: "Small cubicles are pretty comfortable but a little cramped . No they are upgrading their business class to larger "suites" and that will be good . The food is good but nothing to write home about . Your payment system works well but as usual there is a somewhat limited library."
Cons: "Poor leg room compared to jet blue"
Pros: "Clean comfortable plane, timely service by crew. Good,comfortable, economy seating in the A330 plane."
Pros: "Quick flight time even though we left late."
Cons: "Needed larger plane. The passengers were smashed together in small seats."
Pros: "Great Crew on the Second Leg from DFW to SPI"
Cons: "In flight entertainment was broken"
Pros: "If I could choose my seat"
Cons: "Bathroom broken. Broken plane. Stuck on runway with me bathroom and no food or drink for 2 hours before we took off."
Cons: "Flight was 2 hours late, and forced a full on sprint to get to a very distant gate in Philly for layover"
Pros: "The flight crew and the captain were terrific."
Cons: "Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion."
Cons: "I didn't the pilot pushing the American Airlines credit card and having the crew walking down the aisle trying to pass out applications."
Cons: "Too hot!"
Pros: "Nothing, really. But it could have been worse."
Cons: "Flight was delayed by 2 hours. Did they run out of planes or something? They couldn't have used a backup? Plane was old and junky. Seats, of course, were way too small and uncomfortable."
Pros: "The flight actually arrived ahead of schedule!"
Pros: "After couple or three hours the seat get to be a pain on the tailbone. Also I am 6'2" so already a bit of squeeze. Can't stretch out legs. Was an Airbus 319"
Cons: "Not much other than more room and more cushion in seats. Quick boarding in group 4, friendly crew, the Taco salad was actually pretty good. Watched 2 movies, both still premium on the pay channels."
Pros: "Fast Flights were a major plus!"
Cons: "Crew could’ve been more enthusiastic"
Pros: "The wine"
Cons: "Check in at originating and connecting flight very difficult. American Airlines could not find reservation on British Airways system. Was asked multiple times if I truly was booked on the flight. Four+ hour delay due to mechanical issues, delayed by union issues."
Pros: "Just ok"
Cons: "No customs forms on board. Big inconveny"
Pros: "Boarding experience was excellent as we used a wheelchair."
Pros: "Greets you nicely, on time, caring staffs"
Pros: "Old aircraft. Ucomfortable seat."
Cons: "uncomfortable seat"
Pros: "It was not crowded breakfast"
Cons: "Breakfast was lousy"
Pros: "Frequent updates on lightning in the area ( causing delays). Full service on board while we were wIting for weather to clear. Very good i flight service."
Cons: "Just the weather — so nothing anyone can control"
Pros: "I enjoyed the on-air entertainment."
Cons: "My seat was in the back of the airplane, and I was in the middle seat."
Cons: "The flight was two hours late leaving Chicago due to maintenance issues. Because of this we missed our scheduled train therefore I had to purchase more tickets."
Pros: "I didnt like anything about it"
Cons: "American knew it had a problem and never resolved it - delaying our flight by minutes every few minutes - we had 38 text messages indicating a change. In addition the crew "aged out" so we had to get a second crew - waited for that. the first plane had a mechanical, the second plane had a mechanical - more lengthy delays then finally the last plane was fine - but was again delayed by yet another hour for a total of 7 hours delay. Our compensation? Non existent."
Pros: "The trip was fast and efficient. The crew was very friendly and we had no issues."
Cons: "They lost my luggage and have not been helpful in trying to locate it!!"
Pros: "Quick boarding"
Cons: "Flight attendant was very brash. Guy next to me smelled like an ashtray which made everything worse."
Pros: "Flight attendant was great; talkative, funny, entertaining."
Cons: "Inclement weather"
Cons: "Seats are small and not ergonomic"
Cons: "They did not have any customs and immigration forms on the plane so everyone had to pick them up as we got off the plane and fill them out before proceeding to the customs area. It was very inconvenient for all passengers since there was not a good area to fiill out the forms and it slowed everyone down. First time I can ever recall the airlines not having the forms available before we landed"
Cons: "Left 2 hours late from Bogota"
Pros: "On time!!"
Pros: "Every thing. I am not rating it as excellent only for the 'Maxim' : "There is always scope for Improvement""
Cons: "Nil. No complaints what so ever."
Cons: "They didn't even get me to Sarasota, they flew me into Tampa."
Pros: "The boarding was fast, the flight was faster than expected too, crew was very efficient and friendly."
Cons: "Space between seats too small, breakfast not good, too far inside the plane... Not so happy of the company rules : whatever you want to change, it will cost you. I suppose it's the way to keep flights cheap, but it's not fair to pay if when you arrive first, you have to pay to change for another seat... One free luggage of 23 kg when you cross the Atlantic is not enough..."
Pros: "it was easy to check in and short layovers"
Cons: "planes were really old and uncomfortable, I could not sleep at all, the seats are ridiculously small and not fit for a grown up. One of the worst flights ever for sure"
Pros: "Nice seats, friendly staff and crew."
Cons: "Boarding groups are not clearly announced-and with the threat of checked baggage this makes people angry and spiteful to other passengers. They forgot to bring the immigration forms onboard, only had the customs. They didn't give us pens/pencils to fill out the customs form. This made offboarding confusing and messy. What entertainment? No screens."
Pros: "everything on travel is good."
Pros: "Never boarded plane cause dates were wrong"
Cons: "Now me owning up to mistake costing me $500+ extra"
Pros: "Great crew!"
Cons: "No in flight entertainment and no electric outlet on the flight. Very basic airline."
Pros: "Everything. In flight entertainment was great and service as shops."
Cons: "No issues."
Cons: "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."
Pros: "We moved due to job change and American would not work with us to Change a reservation."
Pros: "Expected turbulence and crew was honest about it and even changed the flight path to Logan to avoid it. It was bumpy but not that bad. free soft drinks and cookies :)"
Pros: "Staff was friendly and courteous. Arrived early."
Pros: "Efficient boarding, friendly and helpful staff especially flight attendant on EWN/CLT flight. She was great and extremely helpful."
Pros: "Got me there"
Cons: "Delayed crowded and bumpy"
Pros: "On time."
Cons: "Flight attendants vocally expressed how badly they hated heir jobs. Their service echoed their sentiments."
Pros: "Drinks and snacks were fine.. Entertainment OK"
Cons: "Flight was 40 mins late. Plane was older than Noah's Ark."
Cons: "No Wi-Fi but swayback said Wi-Fi"
Cons: "No screens in the seats. Food options are the usual limited fair"
Pros: "I enjoyed purchasing a full fare first class ticket for my vacation"
Cons: "I didn’t like being bumped off my flight and being placed on a later flight in coach section. No refund for lesser service."
Pros: "Nothing, worst experience I’ve ever had traveling. Up for nearly 2 days and with no help from the local airport staff."
Cons: "Everything, no customer service whatsoever"
Cons: "See above."
Pros: "That we didn’t get harassed"
Cons: "Lack of entertainment if you didn’t bring a device. Even if you did needed an app for it and the United WiFi was incredibly limited and slow Staff could be friendlier instead of impersonal"
Pros: "They did allow myself and children to board earlier 5/4."
Pros: "The flights were on time"
Cons: "Packed together like animals on the way to the slaughterhouse for a 6 hour flight. And they charge for the tiny screen entertainment. They will happily allow you to swipe your credit card. Fly Jet Blue if you can- extra space between seats, free entertainment, comfortable flights."
Pros: "United staff worked with me to book a round-about itinerary on a different airline that got me to my destination within 8 hours of the original flight. Progress announcements were made at regular, predictable intervals."
Cons: "My flight was cancelled an hour after scheduled takeoff due to mechanical issues. The plane was actually repaired, but the time it took to do so exceeded the flight crew's hours. I understand the practical implications, but in the moment it did feel maddeningly bureaucratic."
Cons: "The crew was the worst ever!!! Very rude ladies who spent more time on their phones then serving the customers. They sucked"
Pros: "Nice crew and smooth travels. Good snacks and coffee."
Cons: "No drop down or seat screens."
Pros: "Quick flight, no complaints."
Pros: "Crew was great."
Cons: "No internet available without paying and no charging station available in flight."
Pros: "Getting off the hot tin can!"
Cons: "Plane was delayed because the AC was not working right. It never really cooled down much during the flight. They need to get their act together"
Cons: "The united staff kept skipping the lines to drop off the bags. They didn't care when multiple people in line said they were skipping people. After paying once for my checked bag they tried to make me pay again. Asked to see in writing what they were trying to explain and the manager couldn't do it. They never gave me my ticket stub for my checked bag. So if it hadn't arrived I wouldn't have had anyway to find it. Very disappointing staff in SFO. Seemed aa if no one at SFO was happy to be working there or even worse didnt know what to do most of the time. VERY different than the DEN united experience."
Cons: "The free in-flight wifi entertainment did not work. The cabin was too warm the whole flight. I was sweating in a Tshirt."
Pros: "Plane was 1/2 full; almost all tourists. Clean and ahead of schedule"
Cons: "Snacks are really weak - and I paid for them!"
Pros: "Same exact as above"
Cons: "Same as above"
Pros: "I loved how easy it was to book the flight."
Cons: "I cancelled my flight within 24hrs and received no refund because I booked through priceline. However, there was no restriction or clause listed on the ticket stating that I had to cancel through priceline also. It really should not matter who I cancelled through, if I canceled within 24hrs the refund should be given. Also, the debits from my account said United as well as priceline taking me to United's web page to make the purchase. So of course one would think cancelling through United's site is appropriate. I'm very disappointed in United and will consider all other options (Airlines) before booking with them again. PS - United customer gave me the run around for 3 days knowing that it was their policy and they were the company who's keeping my money. Absolutely ridiculous."
Pros: "Busy & hectic with a very full flight, but staff was attentive & friendly."
Cons: "All fine"
Pros: "First of all, I was excited to get to Puerto Vallarta! Unfortunately, we had a delay due to a child who got sick as the plane was backing from the gate. The crew was fantastic and had paramedics load the plane to check on toddler. The family deboarded and United crew cleaned the throw up. The pilots kept the passengers informed and we proceeded with the flight. The flight attendants were fantastic, particularly the brunette attendant who remembered me from a previous flight. Best flight attendant ever!! Thank you United!!!"
Pros: "I arrived at the aurport 1 hr 20 mins before flight - plenty if time to check in and make it to gate at a small airport ad Newark is. Wanted to check in online - the United System did not allow me to. Had to wait in line - long line due to holidays. I raised my hand and asked for assistance given the impending 1 hr cut off time for check in. Was told I should go to the special assustance line. Well, guess what - that line which was meant to be express service for fliers with special situations was moving with the speed of a tortoise - slower than the general line. Only 2 flight assistants were servicing, both incredibly slow. When asked politely that I need special assistance as I was approaching the 1 hr cut iff fir checkin, the United lady yelled at me instead of speeding up her slow motion. Bottom line, I missed my flight on a tiny airport dedpite arriving 1 hr 20 mins before flight. Had to wait 14 hrs overnight at the airport to catch the next flight because the United Airlines personnel are lazy, slow, inefficient, rude and no customer oriented. Terrible service."
Pros: "Boarding was much more organized with lines marked for each boarding group. The crew was super friendly. Also, I received a whole can of cran-apple juice, which was much nicer than just a small cup. The tv options were also fairly priced for the options available."
Cons: "The flight I purchased was over booked. I had to leave a friend behind and travel on my own. I will never use United Airlines again."
Pros: "Very friendly hostesses and Avery welcoming feel"
Pros: "I was insulted by your staff. From Tech support to Face to Face Tech."
Cons: "I confirmed my flight. I had a 3 hour delay in CHI. Having a 90 minute drive and an hour flight. I decided to skip my first flight and just head to the connecter in CHI. My whole flight was canceled as a result. The front desk guy was smug and extremly rude. The Tech support and this representative offered 2 different "Facts" on what could be done. As a result I was forced to pay for a hotel and miss a day of work. All because I wanted to spend extra time with my family. I have nothing possitive to say about your product and as a business owner Im embarrassed for you."
Cons: "See above."
Cons: "2hour delay departure, two crowded, no individual entertainment options."
Cons: "no pre-check line or priority access line through security. There's not even advance warning when you buy a ticket that its anything but business as usual at LAX. They are renovating the lounges too so some are closed with no mention on the website. It's really inexcusable to not mention the state of affairs when considering traveling on the airline"
Pros: "The crew was very nice and helpful."
Cons: "Seats were changed without warning. I had to talk to people inside to sit with my husband. I booked both tickets together but they separated the reservation without notice."
Pros: "Friendly staff, great service."
Cons: "The boarding for handicap is not good,should be the first one on the plane.."
Pros: "Fast and easy yo use"
Pros: "It was a great experience overall"
Pros: "Nice CSR people in AZO"
Pros: "Overall it was a great trip. We left a little late a both connections, but arrived on time so that's good."
Cons: "The only thing two things I'd change would be our plane arriving back the Kalamazoo on time. It wasn't even in Kalamazoo very long. The other thing I'd change would be having the two people helping with boarding speak more clearly on the intercom. I seriously couldn't understand much of what they were saying. Also, there's not much select for pop in your store."
Pros: "The on board crew did a good job but didn't have much to offer us."
Cons: "No more seat back pocket. Its aolid plastic now & nothing fits. No meal service on a 4 hour flight. That's ridiculous. No check in counter. Just a sea of people fighting for kiosks to self check in. Bad enough there's no more ticket agents, they could at least have an organized line."
Cons: "Took 30 hours to get to our destination on a trip with two kids. Out of the dozen people who we dealt with, only two were somewhat competent. It was the first time in my life I felt unsafe with a major carrier. Consistent problems on flights with mechanical issues and consistently unable to fix them. Then they offered a whopping $125 credit after we paid $4,000 for tickets only to spend two nights on airplanes and on a plane. It was so terrible, I still can't believe it. Time will not ease our frustration and disbelief. Fly with them at your peril."
Cons: "The plane was absolutely filthy.. crumbs on seats debris on floors. Dirty arm rest and seat backs"
Pros: "The crew was excellent"
Cons: "They change my gate departure Three time I less than two hours I have a bad back is hard for me to move around that fast."
Cons: "The flight coming back to Houston was late."
Pros: "To say, its been over 20 years since I've flown, everything was just fine."
Cons: "The snacks were horrible. And the fact you get a sip of a drink makes no sense."
Pros: "Kind staff, no issues with flight."
Pros: "Getting where I was going."
Pros: "I had lots of room, the flight was great"
Pros: "I loved everything , I would fly with United airlines again , thank you so much."
Pros: "Very friendly crew, boarded on time and both flights left on time and arrived a bit early. On the first flight I was part of the last boarding group that had to check our carry-on because they ran out of space but I got it back safely at my final destination."
Pros: "I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks."
Cons: "One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all."