Daily cleaning, installation of cabin HEPA filters on flights from Kansas City to Africa
|April||Best time to beat the crowds with an average 5% drop in price.|
|December||Most popular time to fly with an average 11% increase in price.|
Average price round-trip
|$1,081||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 21h 25m
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Scores according to KAYAK customer reviews
Pros: "Staff were accommodating and considerate, great flight!"
Pros: "Everything.. will do it again!"
Cons: "Everything was perfect"
Pros: "Boarding its took along , food it's bad"
Pros: "Crew was nice"
Cons: "Bassinet seats could be bigger for comfort with an infant."
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."
Pros: "Empty plane."
Cons: "Service very reactive, particularly with so few passengers."
Pros: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Cons: "Qatar airline is one of the best ways to fly!"
Pros: "Crew was amazing"
Cons: "Nothing really"
Pros: "The attendants were great."
Cons: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."
Pros: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Cons: "Please include Nigerian and Ghana movies"
Pros: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Cons: "Nice if they offered/served drinks before meals"
Cons: "Many of the entertainment systems were broken."
Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."
Pros: "The facilitated transfer in Doha within twenty minutes"
Cons: "The repetition of vegetarian food menu"
Pros: "Crew was not mean"
Cons: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"
Cons: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Pros: "Entertainment system good,"
Cons: "Boarding was late, seating very cramped."
Pros: "While my Qatar airways flight from Houston to Doha (# 714) was almost perfect, flight #1335 from Doha to Nairobi was a huge disappointment."
Cons: "The flight attendants didn't seem to know what they were doing, food ran out before i got any breakfast, the IFE system for my seat didn't work,"
Pros: "Last row seats are never optimal but tha flight attendants were above par!!!"
Cons: "Wonderful people! Cannot day enough about the difference that makes."
Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Pros: "great service from flight attendnants."
Cons: "Old aircraft for flight from Doha to Nairobi, no personal entertainment etc."
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Cons: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."
Pros: "The long flight from Houston to Doha was good."
Cons: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Pros: "Flight service"
Cons: "I missed my flight from Nairobi to kisumu"
Pros: "Great Staff"
Cons: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."
Pros: "In-flight treatment"
Cons: "The seat"
Cons: "We had booked the flight together and they ended up putting us in different rows and couldn’t fix that. We travelled 14 hours apart :("
Cons: "The flight attendant dropped a suitcase on my head when I was sleeping. I had terrible headache, nauseous, and dizzy with some really uncomfortable neck pain. The staff tried to get me to take medicines that I could not read for nauseous but I would not. They said they were prescribed by a doctor! What doctor. The flight was the longest worst ever! 14 hours - nothing to eat or drink! In addition, the head flight attendant said the baggage compartment over my head was a problem as it opens all the way down and bags fall easily out. The bag was easily 30 pounds and landed directly on my head. I suffered a concussion."
Cons: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"
Cons: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."
Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"
Pros: "I enjoyed my flight overall with good service by the attendants. Additionally, the food quality was good for an economy meal."
Cons: "long layover and very tight seat conditions were my only big complaints."
Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"
Pros: "Timely response on the phone."
Cons: "Timely response on the phone."
Cons: "Flight was delayed materially with little forewarning Service was poor"
Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."
Pros: "view above"
Cons: "A gent was VERY tall. I couldn't put my seat back at all. The kicking was so bad I changed my seat."
Pros: "I liked that it was empty and I could lie down."
Pros: "I travel a lot and the employees were the best I have seen in over 20 years. I had special needs and they were very attentive."
Pros: "The food and crew."
Cons: "The intertainment system on the Doha to Nairobi flight had old communal TV screens."
Pros: "Food was good."
Cons: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"
Pros: "the plan"
Cons: "seevce was bed 10! hour alihhvwiyhb2 snacks"
Pros: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
Cons: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"
Cons: "More legroom"
Cons: "The best Airlines ever from every aspects, I’m frequent traveler of Turkish airlines and will be for good."
Pros: "Surprised to get a meal on such a short flight! Very good service."
Cons: "The entertainment system is old, not easy to use, and lacks features."
Cons: "More space and room"
Pros: "Everything. They were polite fast and never condescending to passengers."
Cons: "I could of wish they would have been a little more stern with some passengers."
Cons: "My suitcase was completely soaked from the rain in Istanbul. It must have been left on the tarmac in Istanbul before it was loaded onto the aircraft. I had clothes on the inside that needed to be dried once in Cairo."
Pros: "Crew and food on last leg were acceptable"
Cons: "Every other part of the flying Turkish air experience, particularly Istanbul airport itself. Delayed flights, missed connections, rude, angry staff, worst layout and signage of terminal space. Exhausting."
Pros: "crew on the aircraft was polite and with service attitude ."
Cons: "the flight was almost 2 h late without any explanation from the ground crew whats is going on , why is the aircraft late and what would be with the connection flight in Istanbul. while arrived at Istanbul it was total mass : representative of turkish airlines was waiting and focused on a group from Korea or china , helped them and barely answered other passengers who didnt know what is the status of their connection flight , which was not shown on the screen ( to tel aviv for example ). then it turned out that my flight took off 15 min before and i was approached to turkish desk to get voucher for poor meal at 2.30 am in the morning and a new ticket . that was poor compensation for 2 h delay in BUD and delay to substitute flight that took off on 7:45 am , almost 6 h later in istanbul . i was forced to run at the airport like a mad instead of having a rep of the co , explaining the passengers where to go and get their new flight ticket and not run hundred of meters with no address in the terminal area . that experience was so bad i havent been through for 13 years . i arrived TA after 14.5 h of trip for a flight who to take 4 h net including istanbul - TA ."
Cons: "The flight was late, with no explanation."
Pros: "The crew members were really nice"
Cons: "Everything was great"
Cons: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."
Pros: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Cons: "Delayed and boarding"
Cons: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"
Cons: "The lack of communication with the employee who had my boarding pass and did not provide the wheel chair. I waited in an area waiting, he moved to another area without letting me know. Finally I nearly made it to the gate, on the bus and on the plane. It did not give me the chance to relax at the lounge as I paid for a business class ticket. I felt not being taken care of properly and as expected."
Cons: "Flight was overbooked, which is always an annoying inconvenience. As a result, the flight was significantly delayed. When the plane landed the pilot immediately had to take off again which was really unusual and unsettling. But eventually we were able to properly land."
Pros: "Non gluten meal"
Cons: "Non gluten bread"
Pros: "Hello the service was excellent"
Cons: "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."
Cons: "The people smell very bad !!"
Cons: "No beer or wine with meals, noisy flight and cheap headphones"
Pros: "Arriving safely"
Cons: "Seats horrible, food not eatable, poor service"
Pros: "The Airport and shopping"
Cons: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."
Cons: "Crew was. It helpful at all. They created more confusion and frustration. I spend 24 hours calling and talking to them in order to rebook the flight. Worst experience ever"
Pros: "Confortable, great food, great crew as normal."
Cons: "The crew normally would get five stars for being super friendly, but they seemed a bit more like staff on other airlines this time around."
Cons: "NO ONE IN TURKISH AIRLINES WILL HELP YOU AND WHEN YOU ASK FOR HELP IT BECOMES AN INCONVENIENCE FOR THEM. HERE'S THE STORY, MY FLIGHT WAS 2 HOURS LATE SO WHEN WE LANDED TO CATCH OUR TRANSIT FLIGHT IT WAS ALREADY GONE. SO WHEN WE ARRIVE TO SPEAK TO SOMEONE ABOUT A HOTEL OR FOOD THEY HAND US THIS PAPER AND TOLD US TO GO TO THE HOTEL THAT IS IN THE AIRPORT IT WOULD BE FOR FREE ALONG WITH THE FOOD. WHEN WE GET THERE THEY TOLD US NO, IT IS ONLY FOR BUSINESS TRAVELERS AND WHEN WE EXPLAIN THAT PASSPORT CONTROL SENT US HERE WITH THIS PAPER THEY RESPONDED NO, WE NEED A HOTEL VOUCHER AND WE NEED TO GO BACK. WHEN WE ASK HER TO CALL PASSPORT CONTROL (BECAUSE THEY ARE THE ONES WHO SENT US TO THEM) TO SPEAK TO THEM YOURSELF, SHE SAYS "IT'S NOT OUR PROBLEM" WHICH THEN MADE ME SNAP AT HER AND TELL HER WTF DO YOU MEAN ITS NOT YOUR PROBLEM? YOU WORK HERE!!" SO WHEN I ASK FOR THE MANAGERS NUMBER FOR COMPLAINT SHE GIVES ME A 5 DIGIT NUMBER THAT LOOKS MORE LIKE A ZIP CODE THEN A PHONE NUMBER. THEN WE GO BACK TO PASSPORT CONTROL WHO TOLD US THAT WE WOULD HAVE A FREE HOTEL AND FOOD THEY CHANGED THERE STORY AND DIRECTED US TO PAY FOR A VISA AND PAY FOR A HOTEL OUTSIDE. SO IN THE END THEY GAVE US A BULLSHIT STORY SO THEY CAN GET RID OF US AND HAVE US RUN AROUND WHERE IN THE END WE GAVE UP AND SLEPT IN THE AIRPORT TILL WE GOT HOME. THIS IS WHEN I WAS COMING BACK WITH TURKISH AIRLINES. GOING TO MY PLACE OF DESTINATION THE FLIGHT WAS LATE 4 HOURS AND LUCKILY FOR US WE HAD A LONG LAYOVER THAT WE DIDNT MISS MY FLIGHT GOING TO MY PLACE OF DESTINATION. SO GOING AND RETURNING FLIGHT WAS LATE! WORST EXPERIENCE I EVER HAD!! I WOULD NEVER FLY WITH TURKISH AIRLINES! AND WHILE I WAS THERE FINALLY GETTING READY TO GO HOME A MAN SAT BEHIND ME AND ASKED ME IF I WAS GOING ON THE SAME FLIGHT AS HIM AND I TOLD HIM NO WHICH THEN HE STRIKES UP THE CONVERSATION AS TO HOW TURKISH AIRLINES MADE HIM MISS HIS FIGHT AND GAVE HIM HELL! SO I WAS NOT THE ONLY ONE WITH THIS PROBLEM! IN THE END HE SAID TO ME TURKISH AIRLINES IS GARBAGE! AND I DONT BLAME HIM!! STAFF WAS THE WORST THING TO DEAL WITH AT TURKISH AIRLINES!! YOU HAVE BEEN WARNED!"
Pros: "Excellent Service & On time Schedule"
Cons: "Istanbul Airport Rest Rooms were not clean"
Pros: "Top notch service on the airplane"
Cons: "Great experience"
Pros: "Flush attendant tried his best.n"
Cons: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."
Cons: "Flight was delayed but that wasn't the main problem. Went to the wrong gate for my connecting flight, Turkish air rep at the gate checked my boarding pass, didn't say a word about me being at the wrong gate. Tgere was no announcement of any kind (found out later, Turkish sir doesn't do announcement at the Istanbul airport. No clue as to why). Thought, tgere was another delay and by the time I asked, it was too late to catch my flight and that's when I got a full dose of every single person w Turkish air trying to stiff me with the most outrageous penalty for changing Nguyen my ticket. Started out at $1114 on a $758 ticket, then went down to $925 and if I stay over night, down to $750. Seriously? Rude, talking down at me and telling me that if I don't pay the penalty, my return ticket will be cancelled. I keep getting bounced from one person to another being told to wait here and wait there then I finally got so sick of all of it, bought a new connecting flight online, spending the night in Istanbul and will see what will happen w my return flight to the US. I call this 'theft' as, if i buy an entire new ticket from Istanbul to Cairo then back to the US online, it will cost me less than the penalty they're trying to get me to pay. Shame on you Turkish airline!! You'd think w all the issues they're having w tourism in their country these days they'd care about not doing this kind of mistreatment of their clients."
Cons: "It was unbearably hot on the plane. I was wearing shorts and a tank top and was sweating."
Pros: "The window seat"
Pros: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Cons: "Quality of food is less than the previous experience"
Cons: "Worst wheel chair service"
Pros: "Better planes"
Cons: "Very small chairs. Terrible boarding system"
Cons: "They just fly without waiting us We arrived hour and half before the flight, and they diecied to close the check in, Choce any other flying compeny but them!!!"
Cons: "We stayed on plane for long time before it took off, and we arrived late, food was not good"
Pros: "It was a very comfortable flight. Check-in process was smooth, the airline company was sensitive to departure time. Highly recommended."
Pros: "The service was good."
Cons: "Unfortunately, I was rerouted and flew from Istanbul to Dushanbe. (instead of to Khujand) This meant that I needed to take a taxi 6 hours through the mountains to get to Khujand. I hope the flights to Khujand resume again shortly."
Pros: "Food and service"
Cons: "comfort seat, and narrowness"
Pros: "Arrived on time even though it was late departing."
Cons: "Crew never informed us why they were late departing. Boarding the airplane was problematic."
Pros: "Nice food for 80 minites flight"
Cons: "Crew should be a bit more friendly"
Pros: "Very professional airline"
Cons: "The Tray table on my seat on Istanbul - Cairo (16A) was broken I could not eat my meal without two cushions ,in order to replace the table!"
Pros: "Economy class seats were comfortable and had more recline than most airlines."
Cons: "I didn't understand why it took us so long to board and take off. The weather was fine; no explanation was offered for our 90-minute delay in takeoff. This delay caused me and many others to miss connections in Istanbul. Also, the transfer process in Istanbul was very confusing; I was given wrong directions and waited twice in the wrong place before I found the right line to wait in."
Cons: "The flight boards in Istanbul had two flights leaving for Cairo at the exact same time but at two different gates far from each other. This caused massive confusion and I ended up running around the airport to get to my gate. Also there should not have been a second flight listed on the boards because there was no second flight. Very frustrating..."
Pros: "Absolutely nothing."
Cons: "Honestly everything."
Pros: "Highly attentive crew, extremely helpful, made a bad day bearable"
Pros: "Quick and easy boarding"
Cons: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Pros: "Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone."
Cons: "Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!"
Pros: "The staff was very nice and helpful with prechecking my bag at the gate."
Cons: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."
Cons: "Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air"
Pros: "Seat comfort"
Cons: "Lot of turbulence. Provided videos/entertainment without providing headphones"
Pros: "These Comfort+ seats had the most legroom of any airline (Delta, JetBlue, American etc) short of Business class that I can remember in my adult life!"
Cons: "It was ridiculously cold for 2 1/2 hours. When my seat mate asked for a blanket, the stewardess said she only had one more - then walked off. For drinks, they skipped several people. I had to catch her eye to ask for one and then ask her to get my kids a drink in front of me."
Cons: "Filthy plane, and delayed too long"
Pros: "All the attention bestowed upon me"
Pros: "Met expectations; except for treatment of an oversized passanger, which turned out good in the end."
Pros: "The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on."
Cons: "The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices."
Pros: "More room in Delta Coach than other carriers"
Pros: "Lots of leg room, smooth flights and plenty of notification of any upcoming turbulence. Delta did fantastic with keeping everything from check-in to landing friendly and professional. Will definitely fly again"
Pros: "Each employee on the plane was nice."
Pros: "Lots of movies to choose from."
Cons: "Delays out of MCI and late arrival, no hope for a decent seat on HNL leg, couldn't sit with husband, huge smelly seat mate, used up 10,000 miles on my account and paid higher price than current ticket price, middle seats, not happy"
Pros: "I am usually happy with Delta."
Cons: "Huge smelly person invading my space. Disgusted by his hot sweat on my leg. Used up 10,000 miles and paid too much (watched the fare go down several hundred dollars) and ended up with a middle seat. Not happy."
Cons: "If there could have been some sort of service at DTW to take customers to the gate of their connecting flight, for cases of really short time window of course, it’d be extremely helpful."
Pros: "Crew were ok. Not that comfortable."
Cons: "seat need to be more comfortable"
Pros: "Flight attendant's are awesome and they always try to make your flight better."
Cons: "Itinerary was changed from the one that was booked. Flight was preponed by 2hours."
Cons: "I got bumped from this flight a couple of hours before departing."
Cons: "Not enough seating at the airport gate in KC. No coffee on the flight."
Pros: "The plane had more leg room and felt less confined because of higher ceilings."
Cons: "The 2 bathrooms in the rear are VERY narrow. I'm average size and barely fit. Also, the waiting area in terminal 3 at LAX is very crowded and noisy and the options for charging portable devices is minimal. I will definitely avoid Delta if I have to go through LAX."
Pros: "The staff where friendly and excellent to talk to. They boarded us quickly and kept us informed. The flight was smooth and comfortable. Great experience"
Cons: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."
Pros: "On time, clean cabin, attentive and professional flight attendants, plenty of overhead storage."
Cons: "Nothing. No complaints."
Pros: "the flight was quick and it was fine. flight crew was polite and professional."
Cons: "i didn’t like that my knees were in the row in front of me, and we hit some pretty scary bumps. i get really anxious about turbulence."
Pros: "Too crowded overhead storage got filled right away. Had to place my bag under seat. Could not extend my legs."
Pros: "Rare, the flight wasn’t so full that everyone was uncomfortable. The flight attendant staff were friendly."
Pros: "Not much"
Cons: "Late bumby ride"
Cons: "Seats are so tight so uncomfortable"
Pros: "Nothing including the captain who was making the boarding announcements at MCI who talked to me like I was stupid"
Cons: "My flight was delayed almost two hours which caused problems for me arriving late to business appointments in New York. My flight areas also late 45 minutes leaving New York. In both cases it was due to a late airline attendant this is increadably unprofessional."
Pros: "Standard Flight boarded fast everything went smooth"
Pros: "Crew was excellent and the timing of the flight was very good."
Cons: "Nothing to do with personnel but my seat was changed from when I booked. I wound up in the last row at the very back versus what I had booked. I think they changed the type of plane."
Pros: "I had to take a United flight last week for a short flight and once again I was reminded why I ALWAYS fly Delta if at all possible. United crew hid in the galley the whole trip wit lititle to no interaction with passengers. My flight today on Delta was great; food really excellent (Chicken Tika) and the crew was great as usual. Delta remains the best."
Pros: "Not the wor st comfort,"
Cons: "Cannot even request seats before booarding, as they try to get us to pay more. The anxiety over separate seating for couples is not worth it."
Pros: "Delta auto-booked me so I didn't have that worry once I arrived in Atlanta."
Cons: "Their system gives too-short layovers so any delay at the point of origin means a risk of missing connections. Many people on my flight were worried about connections because Delta delayed our start by over 30 minutes to "change a switch," whatever that means. Then for passengers with short connection times, they should NEVER be seated in the rear of the plane when it takes 20-30 minutes for the rear-seated passengers. Not very consumer-oriented."
Pros: "Boarding was easy. Wifi was available and we got some snacks. Paid extra to sit in roomier coach, was worth it."
Cons: "Still pretty cramped, not the crews fault. Would've been better with the seat back screens"
Pros: "love to fly delta"
Cons: "don't like when they ask to check bags at gate"
Pros: "Helpful crew, more food than usual, entertainment system and choices."
Cons: "Didn't get meal request even though we did on flight to Europe and despite phone agent working to generate and verifying them before both flights."
Pros: "I appreciated the helpfulness of the crew."
Cons: "On the flight to Kansas City we had movie screens which spoiled me and made me think we would have them on the way back to Atlanta."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Pros: "Good uneven full flight"
Cons: "6 hour delay"
Pros: "I had a great pilot on this flight. He always told us what was happening, why we had a wait on the tarmac in LGA, why he anticipated it might be a choppy flight, how to access in flight entertainment so we could be distracted. Gave us some trivia questions. Joked about Pokemon go, walked along the aisle talking to us. He was awesome!"
Cons: "Seats were uncomfortable. But what else is new?"
Cons: "Very little legroom."
Pros: "Crew was amazing people"
Pros: "Less hand bags, a lot of people trying to put their hand luggage ans there was no space"
Cons: "Controll the quantity of packages per person"
Pros: "Nice support people"
Cons: "Temperature too warm No room Couldn’t get an upgrade"
Pros: "The crew was fun, informed, and very helpful."
Cons: "The seat, the entertainment, the headphone jack, the food."
Cons: "All great"
Pros: "Crew very good"
Cons: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."
Pros: "Crew was professional and competent. Seats were roomy and comfortable."
Cons: "I have a hard time sleeping in any seat that doesn’t fully recline."
Cons: "He option to split groups of travellers."
Cons: "Cold on the plane/food needs more choice and improvement. Plane was late to arrive-over an hour later"
Cons: "Passenger in front of me had her seat back during meal time. Not enough room to eat or maneuver."
Pros: "Service was courteous and effective once aboard the airplane."
Cons: "Boarding was chaotic, and primarily due to the fault of the boarding staff in Frankfurt. I was flying as a tourist from Switzerland, but it was easy to notice the condescending manner in which the African passengers were treated. I noticed the same attitude at immigration services in Frankfurt, were the officers were openly teasing, laughing at and harassing an Eritrean man. Some of the comments passed were frankly disgusting..."
Pros: "Non eventful flight."
Pros: "Crew was very nice and attent ive"
Cons: "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"
Pros: "Everything. The staff were absolutely lovely, the brand new fit out of the 777 is excellent and modern, the entertainment was great as was the food. Overrall really impressed."
Pros: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Cons: "TSA made me miss my flight i have to wait until 7 am for a new flight"
Pros: "plane was nice"
Cons: "Flight waited on late passengers thus leaving over 1 hour late. We missed our connecting flight which caused numerous issues."
Cons: "Seats very crowded. No leg room at all."
Pros: "Used both front and back doors to board the plane."
Cons: "Unfortunately, boarding wasn't well organized. It would have been more helpful if rows (1 through X) used the front door and rows (X+1 through Y) used the back door. We had people seated in the front of the plane using the back door and people in the back of the plane using the front door. It slowed the whole process down and was rather chaotic."
Pros: "Always have been more than pleased with Lufthansa. Perfect experience. Sincere thanks go to all staff."
Cons: "Nothing. All perfect."
Pros: "The flight was very smooth, take off off & landing. The crew was polite. Although they kept calling me sir when I am a woman."
Cons: "There were minimal new movie choices. A lot of old movie movie options. The food was terrible! Definitely need to step their game up here. I also didn’t like that the customer behind me kept bumping my seat every time he moved or made a movie selection."
Pros: "Good service on plane seats weren't bad."
Cons: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"
Pros: "Great flight and a super smoth landing in strong southerly winds."
Pros: "Could not get skybridge to operate so that we could disembark. United airlines."
Pros: "The food was good."
Cons: "The seats were not too comfortable and the video screen was small."
Pros: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."
Cons: "More variety in entertainment would be good;"
Pros: "Very friendly staff and good was good."
Cons: "Had to wait 35 minutes on the plane due to weather before taking off and there wasn't much care on how that would impact everyone's connecting flights."
Pros: "No entertailment because of the short flight, but free beer or wine was nice and a sandwich!"
Pros: "The crew were friendly, respknisbe and professional, while the food was tasty. We were on time and kept well informed along the way. The movie selection was good and the touch screens were some of the best in terms of image quality and responsiveness I've seen aboard a plane."
Cons: "Space and comfort. Lufthansa is joining too many airlines in figuring out the exact minimal space a human needs to be able to be seems hurtling through the air. This leads to cramped, tight spaces with little to no freedom to shift your body. Because of this limited space, seats can only recline so far and leave one uncomfortable, though that angle is enough to create even less space for the person behind you or for you, when faced with a reclining front neighbor. So, minimal benefit of minimal recline and maximum discomfort caused for that minimal gain."
Pros: "It was a nice flight and the crew and the people were nice"
Cons: "It was nice I cannot complain"
Pros: "Crew was nice and helpful."
Cons: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."
Cons: "And packed in like rolled up silk undergarments."
Cons: "Long strory short. Flight overbooked, made US pay to ytake the next flight and send us home to another airport. WORSE EXPERIENCE WITH LUFTHANSA EVER!!!!"
Pros: "Lunch was good."
Pros: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Cons: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."
Pros: "Horrible customer service through the strike. Rebooking took four hours."
Pros: "Crew were courteous and professional"
Cons: "They couldn't serve dinner because of weather conditions (?!!) Boarding was kind of messy"
Cons: "Same as Abu e"
Pros: "Comfortable, crew are very helpful and cheerful."
Cons: "Food isn't that good"
Pros: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Cons: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."
Pros: "The entertainment options are excellent and make the flight go faster. Meals are good and well spaced."
Cons: "Leg room in economy class is still a problem. 11 hours with very little room to shift position is just unpleasant."
Pros: "Really liked that glasses water, soda and juice were readily available near the staircase to the bathrooms. The seats were spacious and comfortably reclined. The staff went out of there way to make sure we were comfortable. I appreciated them refilling my cup right after being served a drink because I was thirsty and had immediately drank the first cup. The movie selection was pretty good but could have had more up to date movies. I liked the touch screens."
Pros: "The service was great, the meals in economy were great receding 2 during the flight was a nice surprise the entertainment was really good too. The attendant s were very attentive. The pilot did a great job to get the flight back on time after leaving quite late. A very nice experience."
Cons: "Boarding was sad as there was no containment of people trying to get on any way possible."
Pros: "I was especially please with the service from the crew. The cognac was wonderful and "reasonably" poured. The food was fantastic"
Cons: "There was nothing to dislike..."
Pros: "excellent !!!"
Pros: "On Time"
Pros: "Short flight"
Cons: "Not much in the way of snacks"
Pros: "Staff was exceptionally friendly and efficient. Aircraft was pleasant and clean. Seats are a bit uncomfortable in that they seemed to lack cushion comfort but space was OK for economy class. I will highly recommend your airline to others. Thank you!"
Cons: "Food quality was not good."
Pros: "On time"
Pros: "Captain was trying to uplift passengers spirits"
Cons: "Flight should have full service instead of snacks and the wasn't any entertainment on a flight for 4.5hrs to 5hr"
Pros: "Very comfortable seats, lots of options for movies and tv to watch on their screens, lots of leg room."
Cons: "Timing is good"
Pros: "All services were superb. From boarding, food, to bye bye from Crew very unique. Good team"
Cons: "Every was excellent"
Pros: "good food"
Cons: "the entertainment system is outdated"
Pros: "The staff was very kind and the food was decent."
Cons: "There was no WiFi on the flight as well as no air vents. The plane looked like it was from the 80s. Being on a flight for 11 hours with no air flow and no WiFi really makes me want to rethink flying British airways again."
Cons: "Entertainment wasn't adequate, not many choices. No ports for charging phones or computers."
Cons: "Slow boarding and then the plane was 3+ hours late due to mechanical issues"
Cons: "Nothing, not even water, was offered free"
Cons: "Seats are thin so 9 hrs sitting becomes a pai in th b... Litterly. Both out bound and in bound the audio did not work well out bound not at all so 9 hrs not top notch"
Pros: "The staff is friendly & helpful."
Cons: "The flight left late from JFK & made me missed my connecting flight to Sofia. I ended stuck at the airport in London. They gave me a voucher for a light refreshment and while I was at the airport I observed a mouse coming out of a corner. This is the second time this year that British airways did this to me. I will never book a flight with them again! I have an ill family member who is waiting for me to get there. They have no respect for people’s time!!!"
Cons: "Never made it!"
Cons: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."
Pros: "The crew were very nice. Liked the food."
Cons: "I didn't like the fact that there was no Wi-Fi access. Seat 40 DEFG doesn't feel comfortable because people were just walking in front of us."
Cons: "Just believe overall they could do better"
Pros: "Great crew. Comfortable."
Cons: "Business class seat configuration remains a problem. Meal service changes means no acknowledgment of frequent fliers with status. Meals assigned in row order so no choices left if you sit at back of business class. If your loyalty is not recognised why be loyal to BA????"
Pros: "Cabin relatively new. Leg room in economy adequate. Cabin crew pleasant"
Cons: "Zero checked baggage allowance!! CDN$70 for first checked bag if booked before hand, $113 per checked bag if paid at airport!! All food and drink on this 4 hour flight from London to Santorini must be paid for!! No peanuts. No cup of soda/pop. Maybe a small plastic cup of water. Bring your own iPod or tablet. No seatback entertainment! On Airbus with very limited overhead hand baggage capacity. Roundtrip cost of this 4 hour flight CDN$800 per person booked 3 months in advance, not much less than transatlantic flight of almost twice the time from Toronto to London on Air Canada Boeing 787 with loads of overhead luggage capacity, free first checked bag, 8 inch screen seat back entertainment system, charging ports, one major meal with wine / beer, unlimited pop, plus snack. A real shocker to get Ryanair amenities on this British Airways flight which was no bargain."
Pros: "Will use the service again"
Cons: "Yes love the journey"
Pros: "Comfortable seat, good dinner, decent entertainment selection, a few very good crew members."
Cons: "IFE screens are rather small for it being a brand new plane."
Pros: "Quick boarding, good crew."
Cons: "Greasy food."
Pros: "The plane landed"
Cons: "Seats not comfortable; wasn't brought promised water, landed with headache as a result. Flightlate"
Pros: "Food, ."
Cons: "The flight was delayed 4hrs after a 5hr layover. Passengers where shifted from a warm departure area to a very cold area to wait for transportation to the plane. Overall confusion of the staff. The pane, a 747 seemed to be an earlier model plane that needed to be updated."
Cons: "The transfer from T5 to T3 was chaotic. Queues to join queues to get the transfer bus. People were getting caught on a moving escalator because the crowd in front had nowhere they could go to make room. Extremely dangerous! It took longer to get from T5 to T3 than it did to get from Dublin to London. Boarding in T3 for the flight to Denver was almost as bad. Bodies everywhere, no organisation and no help. Then the aircraft itself was so old with uncomfortable seats and an almost unwatchable screen. I will never transit through LHR again."
Pros: "The crew was amazing and attentive"
Cons: "It’s an older plane. Video screens are pixelated. Seats are cramped and I’m only 5’3. Boarding process was a mess. They used 15-20 minutes calling the first class and premiere class passengers. Then announce everyone else can board in 20 minutes. I ordered a lactose free meal and got curry with caramel cream, butter, milk stick for coffee and bread. Snack was a snack sized kit kat bar."
Pros: "Flight on time, great crew and generally good service"
Cons: "plane interior was a little "tired""
Cons: "British Airways continued giving us hassle about guitar carry-on even though there has never been a problem with finding room for it by plane crew once plane is boarded."
Pros: "Short flight w/o problems, timely."
Pros: "When I was unwell the flight attendants were very helpful and kind"
Pros: "No frills 2 hour flight. Comfortable and I slept the entire way."
Cons: "Boarding could have been a bit more seamless. Was very disorganized."
Cons: "The was delayed. Seat are not too comfortable for long trips"
Cons: "very little food! chairs r too tight and tv screens r rediculously small... no usb adaptors to charge ur phone, no toilette seat covers!"
Pros: "Or family of four was all over de place in different rows and seats, the friendly stewardess tried every thing to put us together. did not happened, but she really tried! Real appreciated that."
Cons: "All good, and very smooth for that amount of people. Thank you!"
Cons: "More legroom would have been nice"
Pros: "The staffs were brilliant"
Pros: "Ok food."
Cons: "Horrible flight from a comfort standpoint."
Pros: "None of my nine checked in luggage arrived. The following 8 of the 9 came. One is still missing. This is a British Airways ticket using American Air for the first leh."
Cons: "The fact that my luggage and that of my children did not arrive."
Pros: "flight was relatively empty, and did not delay too much."
Cons: "No entertainment whatsoever. Meal is only a muffin or a cake of some sort. Waited way too long to disembark the plane."
Cons: "The BA ticket counter did not open early enough with enough staff to get all passengers checked in time. As such, the plane was delayed and we missed this connecting flight. Other people were in the same boat. We had no chance to make our connection but others did. While the flight crew offered weak apologies advising they had no control, they made no effort to help connecting passengers in ways the could control. Such as asking all passengers to remain seated allowing connecting passengers off the plane first. Something I've seen done on many other airlines numerous times."
Cons: "It was difficult to get our seat assignments."
Pros: "The crew were very welcoming and took care to explain what was happening and why."
Cons: "The new 'pay-as-you-go' model makes this premium national carrier more like a budget-end option. For instance, with the refreshments, not only do they not accept cash, but they don't accept the full range of bank cards (from main stream European banks). It was as frustrating for the crew as for the passengers."
Cons: "Passengers were boarded even though a delay was expected due to weather in London. Would have appreciated waiting at terminal instead of on plane."
Pros: "Wonderful customer service and hot meal was a lovely treat!!"
Pros: "Great service!"
Cons: "Flight delayed 1 hr resulting in my missing the connecting flight and an extra 12 hr wait at the airport, not a happy situation!"
Pros: "Safe and punctual, good flight times"
Cons: "Preference given to passengers with large hand luggage to fill up the racks Being rushed to board, it makes passageners rude Paying for food - happy to pay more on my ticket as it's BA Cabin crew generally disengaged, not attentive. They could sell a lot more food and drink. They don't seem happy generally, I feel sorry for them. Paying for food in Ecomony"
Pros: "Fight was on time. BA Crew always do a nice job."
Cons: "The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system."
Pros: "Leg room was much better than in economy particularly for those of us over 6 feet tall. The food was quite good and better than what is normally served in Economy."
Cons: "Toilet facilities were in the economy cabin so there was no benefit to Premium Economy passengers - so much for a separate cabin as advertised. The seats weren't comfortable in fact normal economy seats are probably more comfortable. I was near one of the separating curtain as the cabin crew were often "bursting" through rather than pulling the curtain apart. Being on overnight flight it meant I got very little sleep let alone the children yelling and laughing loudly through the night - could the cabin crew say something! I had paid the extra for premium economy so I could do some work and get some sleep before I landed. I managed to do some work but got very little sleep."
Cons: "We sat on the runway for 3 hours while they fixed a mechanical problem. This is understandable. However, what was not ok was that the last hour to hour and a half, we were delayed because 2 people decided to leave the airplane and staff were looking for their bags. I find it outrageous that BA inconvenienced 400+ passengers for the sake of 2! This should not happen no matter how much they paid for their seats."
Cons: "Missed the flight and the next flight was to expense had to take a train to my destination and pay $400 extra dollars. Was at airport and checked in 2 hours early sitting at what seemed to be the only London flight going out. Our flight was not listed on the computer monitors and we checked it several times. Our names were not announced over loud speaker and no one helped us to rebook."
Cons: "Check in with bags was too slow with only one agent available and there were 30-40 people in line!."
Airlines flying from Kansas City to Africa have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kansas City to Africa
Masks required on board, masks provided on flights from Kansas City to Africa
Social distancing seating
Middle seats unavailable to book on flights from Kansas City to Africa
Testing for antibodies, testing for symptoms for flights from Kansas City to Africa
Waiving of change fees. Search flexible flights from Kansas City to Africa