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Comfortable seats, good service overall. The food could’ve been a little bit better. The boarding process was slightly chaotic and in fairness, not all of that is related to the performance of British Airways.

Not enough food for a 4 hour trip…Lack of entertainment and with no WIfi accessibility I didn’t figure it out how to access free WiFi

The chairs were a bit tight even though I had extra feet space…2nd plane didn’t have entertainment and even though they said there was free WiFi-I believe the free WiFi wasn’t accessible unless u had some account set up….which I didn’t figure out

As I remember my last BA flight - mediocre at best. Uncomfortable with poor and minimal food and drinks. Screen broke shortly into flight so didn’t have access to entertainment either.

this was a good experience from on time boarding and take off to early arrival. Comfortable seats became empty seat next to me.

Our flight from ORD was cancelled and BA rebooked is on a flight that originated before the time that they booked us on it. They did not realize we were already arrived in Chicago. Then American Airlines helped us get checked in to the new flight (the one BA assigned to us) which flight we did take although it was delayed about 2 hours, and our assigned seats that we paid for - on the original flight- were lost we did at least get to sit together. It was not too painful for all the changes and we made it to the UK alright though all in all with all the delays and cancellations the flight took about 20 hours to get us here.

though there was space in the cabin they asked us to check in our trolleys. As a result lots of things arrived damaged in Larnaca. They were fragile. When we asked the attendants why that.....they said talk to the captain!!! Unbelievable!

Boarding ,checking in was easy and quick . Comfort was not good.

Wonderful staff, as always. Arrived in time despite delay taking off. My airline if choice, always. Thank you!

Newer movies. More kids shows. Better food. Crew from Nassau to London was not very nice. No meal, entertainment or reclining seats on 4+ hour flight from London to Cyprus.