Cons: "The shade on the window was broken so I couldn't closer it."
Pros: "Not much"
Cons: "Circulation of fresh air in cabin and a quicker takeoff. Too crowded."
Pros: "Wifi"
Cons: "We are still sitting on the plane waiting for a gate. The flight attendants are trying to blame people for trying to go to the bathroom for losing our gate spot. We are late."
Pros: "The crew (one person in particular) was not very helpful with an overhead bin situation. Instead of listening to my suggestion that the bin across the aisle had if they just moved the back pac"
Cons: "The crew was not very helpful with an overhead bin situation. Instead of listening and looking to see that the bin across the aisle had room if they just moved a brief case on its side, she ripped the bag out and checked it. Not my bag, but still found it rude the way it was handled"
Pros: "Crew was good, boarding went fine. Service was also good"
Cons: "The seats were clean and new-ish but it would have been nice if the headrests could have come up. It was snowing and we got out OK"
Cons: "it is unclear how to purchase internet services on SW"
Cons: "We fles from Chicago to Boston. One of our bags went on from Boston to Baltimore and took 24 hours to get to us."
Pros: "I made it home"
Cons: "Delayed ~2 hours, made us rush to board, this I understand but then we waited in the hot plane 15-20 minutes for more people to board."
Pros: "Great service, reliable everything associated with southwest. Clean planes. Love it"
Pros: "- Staff remained chipper despite surly passengers"
Cons: "- Late arrival of our plane - Early queueing with a long wait in line - 90 minute wait in the plane to verify flight worthiness - departed gate 105 minutes behind schedule - turbulence lockdown for 85% of the flight - shrieking toddler"
Pros: "Food was excellent service was good"
Cons: "Boarding was too slow we sat at gate for almost an hour for baggage to be loaded"
Pros: "Great crew, smooth landing."
Cons: "The “Mediterranean tapas” meal is basically a tiny tiny school lunch, minus the comfort of PB&J. Want dried apricots? You get FOUR. All in all not too bad though. The entertainment/WiFi system is limiting- maybe REMIND us to bring headphones? And no WiFi unless you have T-Mobile? Tease."
Pros: "decent leg room and the headrest could bend to allow you to sleep upright."
Pros: "New and clean aircraft."
Cons: "Very few movies available. Huge delay to get off ground."
Cons: "If there was a less than one star that is what they deserve. SFO flight was late. They gave away my seat on my connection to Kalispell. They basically blamed me for being late and not being there on time. Two others from my flight were allowed to make the connection but told me that they gave my seat away because I was late. We all showed up at the same time from the late flight. I talked to 3 people including customer service and did not get a single “I’m Sorry”. Do they not communicate with each other when a flight is late and they have passengers for connections running late? They told me they don’t talk. The best they can do is put me standby for 9:30 flight and if I cannot get on that flight I have to wait until morning. My daughter is in a competition tomorrow morning and thanks to Alaska Airlines I’m going to miss it. I’m sitting here writing this review, paying for a dinner I should not be paying for and probably searching out a hotel room until morning when I can catch a flight. Unbelievable the lack of empathy."
Pros: "The crew was so darn efficient and the pilot was so funny over the speaker! Thank you Alaska for slaying this flight"
Cons: "Boarding process is too slow due to passengers stowing carry on bags. Need a improved boarding process"
Pros: "Employees were friendly and helpful"
Cons: "Every single flight left extremely late which meant I was running through the airport to catch my connections."
Pros: "A good flight, as always with Alaska. Experienced crew makes the flight seamless, and it is much appreciated."
Cons: "Meal provided in FC, the bean stuffed ravioli, less than stellar."
Pros: "Everyone was nice and helpful, it was a nice trip!"
Cons: "Headphones/tablet needed to be louder, paid $8 for a tablet I couldn’t hardly hear"
Pros: "Friendly attendant helped me get seats with my daughter together. Everyone was very nice and polite."
Cons: "Everything was great for this trip"
Pros: "Jet blue flights seem generally good. Like the WiFi access to be Able to use flight time efficiently."
Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"
Cons: "The seats were awful and uncomfortable. Payed 100 dollars extra for even more leg room and barely had any. Such an old plane for such a long flight. The seats in the first row barely fit a female with hips. The in-flight entertainment was staticky and you could barely see the TVs. Overall, one of the worst flights I have taken on JetBlue."
Pros: "Complimentary snacks and drinks."
Cons: "Broken seat back, broken tray table, audio input didn't work."
Pros: "Crew was nice, and pilot was helpful and got us there early."
Cons: "My screen for movies didn’t work, and the level of comfort was... almost none. I would’ve upgraded to more room, but for $55? When I’m already checking a bag for $30? On top of flight price? Too high, expected JetBlue to not jam pack all the seats like the exit aisle.... for long flights, not again."
Pros: "The general experience was mostly the same as usual except for the extremely long delay caused by weather (out of the airline's control)."
Cons: "JetBlue staff at ATL never once updated passengers on the delay. The overhead space filled up too quickly during boarding and I was forced to check carry-on without time to secure or gather my effects. JetBlue baggage claim staff at JFK were then purposefully misleading and evasive."
Cons: "Some flight attendant do not know how to treat people"
Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."
Pros: "The available movies were pretty good."
Cons: "The crew member serving the food was way too slow."
Pros: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"
Pros: "The crew was very friendly and it was a day fast flight."
Cons: "No back of seat entertainment."
Cons: "Turn on the lights before landing graduallyb- noone likes bright fast - too nasty;"
Pros: "Quick and easy boarding"
Cons: "Clean the cabin more diligently. There was a open unfinished cup of soda and cookie wrappers in my seat back compartment"
Cons: "The boarding process was awful. The gate agent was extremely rude - was shocked she was representing Delta. There was police on board arresting two passengers and crew was not saying anything."
Cons: "The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful."
Pros: "Good seats"
Cons: "Flight was delayed and my luggage didn’t make the plane."
Cons: "Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open."
Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."
Pros: "Nothing."
Cons: "Well for one my seat was broken. At the beginning of the flight they said “there are meals for purchase available” when i asked for one they said they were all out but then gave out to other customers. Their attitudes were horrible."
Cons: "The flight was pretty full, there were very few vacant seats and there was not enough space for social distancing. Also, quite a few of the hand sanitizer machines were empty at the MSP and MCO terminals."
Pros: "Nothing."
Cons: "Protecting passengers over profits for a heartless PE firm for start. You don’t even make an attempt to use CDC guidelines."
Pros: "very well trained / polite and friendly employees, i was impressed"
Cons: "no snacks wtf i'm starvin here"
Pros: "Seats were good, leg room ok"
Cons: "Check in desk wasn’t labeled with Sun Country. It said Canada Air. Nothing posted about needing to get a departure tax prepaid."
Cons: "My ears have never hurt so badly on a flight before."
Pros: "The seat pocket had enough room to fit my book and water bottle."
Cons: "Make it clear right up front that you charge for checked bags and overhead carry on bags - my flight is now $70 more expensive than I thought; don't charge for overhead carry on bags as well as for checked bags; at least provide a bag of free pretzels or something with the free beverage, fly on time, when you don't fly on time, update the monitors in the arrival airport as soon as possible - not just after the original arrival time (by then it's too late for the people picking me up!)."
Pros: "The flight got delayed and than it was also late"
Cons: "Be on time"
Pros: "When I checked in for my flight I was given another passenger’s ticket (very similar name) and my checked bag was then sent to this other flight destination. when I got to my gate (correct destination) I discovered the error. The gate crew worked hard to get my checked bag off the wrong flight and rerouted to my flight within 20 minutes of my flight’s departure."
Pros: "Crew was professional, courteous and kind. No issues on the plane."
Cons: "WiFi did not work for me to watch the on board entertainment, but not a dealbreaker for me."
Pros: "The trip was as to be expected. The low cost was the absolute best thing about this trip. If the cost is going to be that affordable, I will definitely take more trips with sun country and recommend it to my friends and family."
Cons: "The only issue w/the flight was that we sat on the tarmac for about as long as the flight took. There was something going on at the gate we were to arrive at, and that left us on the tarmac for about 45 minutes or so. Then there wasn’t very good air flow. Should’ve had an alternate gate."