The plane was way too hot! Being trapped in a stuffy plane for 5 hours and sweating was the worst!
I dont know
Everyone was very nice.
The food was a little odd but that might just have been Korean food.
flight crew service and timeliness of the flight, email update on flight status
baggage claim was very slow took about 45mins to receive bags after arrival to JFK
Friendly crew, good movie selection, USB port.
We flew economy, so didn’t have incredible expectations. The seats actually had more legroom than expected and reclined well. No complaints for what it is.
The food was pretty terrible, even for airplane food. On a 14.5 hot flight we had 2 full meals, along with some snacks which was decent frequency. However it was so inedible! Luckily we packed our own food just in case. The crew was also pretty terrible, and not because of a language barrier. Didn’t seem to know the basics about food and drink service and often skipped service to people wide awake and waiting.
The 3 employees at the counter got together & solved a glitch in our Australia visa that was priventing them from issueing bording pass for our second leg of travel They were outstanding & also unexpectedly we received a hotel respite for our 8 hour layover in Guangzhou! Smiling flight atendents. This is my first travel with China southern On the other hand during 6 wk prior to our trip we were unable to get anybody on the phone to ask Q or reserve a seat. On line charades where like a closed loops ! The price for long haul: Dubai/Guangzhou/cairns could not be beat!!
2 hour delay caused issues with connecting flights and baggage didn’t make it with me to final destination. Seats were small and the window seat was so far from the window that you could not lean against it
On time departure and arrival The inflight Crew were courteous
Food is inedible My issue with the boarding had to do with the poor decorum of the representatives at check in and those who helped assistance me to the gate.
The food was excellent
Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed
Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze
Food, service, entertainment, cleanness of the plane
Too many announcements in the beginning of the flight.
Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew.
Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance.
Excellent service. Excellent quality of food.
Flight was on time
Small single aisle plane No wifi, no power ports, no individual screens Qatar is great about serving water but not other drinks -- I bought drinks inside security but there was another round of security at the gate -- they confiscated all of the drinks I bought
Dallas/Ft Worth & other airports (DFW) United States
|Flights Arrive in||Dallas/Ft Worth & other airports|
|Flights Depart from||Kathmandu Tribhuvan|
|Airlines||Korean Air, China Southern, Turkish Airlines, Qatar Airways|
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