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Leather seats, plenty of leg room. Pleasant flight attendants.

Flights are constantly delayed or cancelled. Do not fly with spirit

Not much

Spirit Airlines draws customers with low fares however you will be in for a big negative surprise if you have to make any changes. I booked a flight that later had to be moved back 2 days due to a schedule conflict. I was not refunded on the cancelation AND I was charged an additional $109 cancelation fee! The airlines lost my rescheduled flight request and I had to make a new reservation in haste upon the evening of my flight at a significantly higher price. I don't think that it's likely that I will be flying Spirit any time soon

Quick boarding

Small spaces between seats. Person behind me digging legs into my back the entire flight.

The flight and boarding were good.

I'm shocked at what is needed to make a profit these days. Charging $40 for a carry-on bag is absurd. Good thing I read the details at check-in. I did not mind paying $6 for my assigned seat.

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

Easy check in and boarding. Nice crew

You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Very friendly staff!

Not being a person that likes flying this was the coolest experience I ever had. All I had on my mined was to get to Pittsburgh to see my daughter. Didn't know what to expect when I got to Lancaster but it was really easy. I'm going to do it again. Hour and a half plan ride is better then 15 hour drive

Really can't think of anything. I should up 2 hours early to figure out what I need to do and everyone from southern airlines and the TSA took care of everything.

No long lines. Easy to talk with pilots. If you make it, your baggage will make it!

Small plane is a little more subject to bumps and turbulence.

I was so upset, tired of being lied to and running through airports to make a connecting flight, I can't think of anything I liked.

Since I bought my tickets through Kayak, when my flight was canceled the night before I was to leave, it took Hours to get the ticket problem straightened out with me on an earlier flight. I was called back by Kayak minutes after I finally got off the phone to be told That flight was now canceled. Another hour on the phone to get to a 3rd flight arranged. I arrived early and saw everyone sitting around, went to the counter to be told this flight was now delayed. Also was told that the EARLIER Flight I had been changed to, Went off on Time! So I was Lied to. Waited hours as they moved the departure time 4 times! Went through an agonizing security search. Took an hour in a freezing plane to get to Pittsburgh. Missed my flight OF Course and had to pay money for a ticket change and go stand by, barely getting on a connecting flight. I call it the Travel Day From Hell!!!

The customer service/ticket agent skipped her lunch break to get us on the plane. She went way beyond the call of duty. We will be eternally grateful.

Average but what we’ve come to expect from american airline companies

Nothing

Seat isn’t very comfortable

On time, food service, good communication

Employee got us in the wrong terminal

I used Delta for 4 flights this weekend. Each was excellent.

I almost didn't get on the flight because the scanning machine was broken and the agent checking people in was running behind. She made an arbitrary cut off after me and didn't let anyone else on the flight after me

They lost my baggage

20 minutes ahead of schedule

It was on time and smooth.

Nothing, everything went well.

3 lbs over on luggage wasn’t an issue leaving but return made big deal and said she gets audited and can be a couple of lbs overweight. Wanted $75. So we threw away some liquids and dispersed some closed into carryons. Really stupid. Seats super small uncomfortable always have their hand out for payment for everything. Not eager to fly frontier ever again.

A smaller plane was sent to deal with a mechanical issue. I volunteered to wait. There were issues with the hotel payment and the flight out. I had to purchase a ticket with a different airline.

The crew kept a very positive attitude. I only caught one members name, Maddison, and she and everyone else were very professional

I understand the need for the emergency landing, and an happy that passenger is still alive. But the almost / hours we spent sitting on the runway in Little Rock for the limited amount of medical supplies, that could of been replenished in Dallas was a waste of every passenger on that flights time

Flights are constantly delayed or cancelled. Do not fly with spirit

The price

The customer service was awful. My flight was delayed over 3 hours and I booked another flight through united. There was a hidden carry on fee of 60 dollars. I heard several people say "I will never fly with spirit airlines again. Definitely my first and last

Easy. Will fly spirit again.

Not much

Spirit Airlines draws customers with low fares however you will be in for a big negative surprise if you have to make any changes. I booked a flight that later had to be moved back 2 days due to a schedule conflict. I was not refunded on the cancelation AND I was charged an additional $109 cancelation fee! The airlines lost my rescheduled flight request and I had to make a new reservation in haste upon the evening of my flight at a significantly higher price. I don't think that it's likely that I will be flying Spirit any time soon

Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly.

Good movie selection, there’s new titles available to see and it’s perfect for flight time from Denver to Dallas

Everything was on time and handled efficiently and courteously. I was pleased with everything.

Food and entertainment were great

Not much

Spirit Airlines draws customers with low fares however you will be in for a big negative surprise if you have to make any changes. I booked a flight that later had to be moved back 2 days due to a schedule conflict. I was not refunded on the cancelation AND I was charged an additional $109 cancelation fee! The airlines lost my rescheduled flight request and I had to make a new reservation in haste upon the evening of my flight at a significantly higher price. I don't think that it's likely that I will be flying Spirit any time soon

Easy. Will fly spirit again.

Plane was dark and we made a decent time to land.

Flight was late with no notice on why, first flight was delayed too for a crew member that was an hour late, boarding took a while and they gave us zero info on why since weather was fine. Also, online it gave no updates so people that picked us up had to wait with no info.

that it was over

attendant's attitudes like you get what you pay for. "if you don't know how to put on airplane mode finde the nearest 5 year old to help you".

Great service and smooth flight. Love American!!

Everything was outstanding!!

Food and entertainment were great

The crew on both legs were attentive, especially in helping people with connections deplane in Dallas. Boarding was easy. Checking one suitcase for free was good.

the first leg of the flight was delayed. The information about when it would leave kept changing at the gate. I would have appreciated some extra food due to the delay... I was unable to get food in Dallas, which my scheduled layover time would have allowed.

Everything was on time and handled efficiently and courteously. I was pleased with everything.

Price and it was nice that it was a direct flight from DFW to LAS

Seat size, paying for everything including online check-in and picking your own seat, not the friendliest flight attendants, VERY small seating areas.

Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

Excellent price for non-stop flight

No entertainment, no free snack

Check in process was smooth without me having seats. The airplane was very clean. Arrived 30 minutes early.

One of the flight crew members was rude and seemed bothered by being on the flight. Very unfortunate that I didn't get her name.

Spirit was completely horrible , customer service was completely horrible!

Baggage check in fee double in price then other airlines Fee for a bag of pretzels over the top

Great take off and landing... great pilot

Take off and landing.

Everything was on time and handled efficiently and courteously. I was pleased with everything.

Great service and smooth flight. Love American!!

Everything was outstanding!!

Everyone was courteous. Flight was on-time.

Comfortable flight except for limited leg room. Great movie selection.

Poor leg room for tall people

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Easy check in and boarding. Nice crew

You have to pay to choose a seat with suncountry, which I chose not to do. Also have to pay for food, which I did not do so unable to attest for the quality

Once we got on board all was well.

That we couldn’t get boarding passes online without buying a seat. We arrived from an Alaskan cruise about 6 hrs early and had to wait until 2 hrs before our flight, when a ticket agent arrived, before we could get where we could get food to eat. Then the security line was unbelievably long and we just got through shortly before our flight. Luckily there was a bagel shop right next to the boarding area.

Everything went on schedule, didn’t have food or use entertainment

Unfriendly staff, huge delays in departure

We were charged $50 for each of our checked bags! Also, carry-on bags are required to be smaller than what other airlines will allow.

Fantastic crew, lively and happy. Smooth flight with no delays.

Power outlets would be wonderful. WiFi is probably a cheaper option to provide versus the in flight screens/entertainment. Wasn’t super nessecary for a flight this length but I would be sorely missing these things on a longer flight.

Efficient

Boarding could have been more organized

Delay was over an hour

My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime.

They lost my baggage

20 minutes ahead of schedule

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Yes very much

Flight was delayed over an hour, then the pilot circled town for another half hour above portland, so we were 1.5 hours late for a 3 hour flight

Everything went on schedule, didn’t have food or use entertainment

Awful. Charges for everything. And terrible customer service and communication.

The flight was 2hrs late

Good flight and arrived on time.

Wish seats reclined. Person with a cold next to me in flight was not fun.

A 2hr delay

Yes very much

That there were extra seats between passengers

The choice for a soda was low. No free pretzels or nuts, everything had to be purchased but free beverage( sprite, coke, ginger ale and water) Really need more available

They boarded us quickly

Having to wait on the plane 15 minutes until someone could attach the jet bridge

Timely departure and before time arrival

Extra charge for cabin luggage