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Pros: The crew was gracious, kind, and very accommodating. Lots of leg room and comfortable seat on the A321, “my flight” on the screen

Cons: Video feed from the nose and underbelly of the plane in flight as an option on the screen

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: Good food and beverage.

Cons: Cabin did not was clean and had very bad odor. Entertainment system is old and was inactive some minutes during the trip.

Cons: We weren't alerted there was a chance of delays. Over two hours late.

Pros: Friendly crew, 747-8 upper deck window seats in business have lots of storage at the under window bins

Cons: I was looking forward to flying a 747-8 again, it’s a nice aircraft but I found it more noisy than 787 and 350. Meals were very Asian oriented, entertainment had limited options. Had expected better on such a comparative route across the pacific

Pros: Everything was good, excellent. No complaint at all!

Cons: Perfect no further better service, I suppose.

Pros: Entertaiment

Cons: They should serve variety of. Food

Pros: good

Cons: nothing

Pros: Good service

Cons: Entertaining in English

Cons: Good space with large seats. Good food and service.

Pros: I paid extra to get bulkhead seat. But the monitor won't stay up. So I asked for help. Flight attendant used duct tape for both my monitor and the one next to mine.

Cons: My boarding pass was marked with SSSS and I was subjected to another security search at the gate in NRT! They laid out all my carry-on stuff in 2 long tables and swabbed both my hands. Then sent me on my way, leaving my passport on the table. Good thing I had the presence of mind to look for it!!!

Pros: Pilot and staff were informative and great

Cons: I was forced to upgrade to first class by Air France stuff in Athens which they Deceive me not telling me that the first class was not for the entire trip to JFK! If I was informed I would not spend the extra money to flight on an economy “seat” which was not comfy seats for the entire trip

Pros: The entire flight was excellent, on time, great friendly crew, edible food, movies and options were great, perfect in every way. It was a little chaotic at flight loading on extra security, but I assume it could have something to do with it being on 9/11 and it was ultimately bound for NYC.

Cons: I honestly cannot think of anything.

Pros: Crew was nice

Cons: All tables in economy class are broken for both flights - tables sit on you lap. Plane is very old with very small tv screens

Pros: Super crew. Reasonably good food. Liked how safety conscious crew was.

Cons: Nothing. Great job everyone

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Pros: The flight attendants were excellent, pleasant, and professional.

Cons: The video system went down for a period of time.

Pros: The gate agents and flight crew were very accommodating.

Cons: I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport.

Cons: Great flight. We were delayed but the crew kept us well informed and tried to make up time in the air

Pros: newish aircraft, delta cabin beats other legacy carriers

Cons: gate announcements

Cons: Better choice of snacks

Cons: The flight was more than 4 hours late making us miss our connections

Cons: Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move

Pros: Safe and fast journey.

Cons: Vegan Options for snacks

Cons: Middle seat, last row. In a full flight, and the passenger in fronf reclines, its difficult to watch monitor, eat, or move

Pros: The pilot greeted us all on the jet way and then spoke to us. He even came to ask if everyone was ok before we left.

Pros: Great crew.

Cons: More food choices, but what we had was good.

Pros: Everything!

Cons: Offer better options to redeem rewards/miles!

Pros: Korean Air service was good.

Cons: When I left Atlanta for Incheon, I thought it was Korean Air, but I got on Delta Air Lines. I was a little embarrassed then.

Pros: Price, leg room, three choices of meal, excellent transit lounge at incheon airpirt

Cons: Wider range of films

Pros: Crew was friendly food was great, flight was safe.

Cons: More room

Pros: Confort for a supposed 5 hours flights was ok. Entertainment system worked good

Cons: The flight had many delays due to weather issues. We had to refuel in a different airport before arriving with 5 or 6 hours delayed. That happens but the crew was very mean and brutal to answer questions and very poor to hold the stress of the travelers.

Pros: Safe and fast journey.

Cons: Vegan Options for snacks

Cons: Took forever to wait in line to board this relatively small plane.

Pros: I like the comfortable seats and the entertainment feature found on every seat.

Cons: Not much. Delta is superior