$536 Find Cheap Flights from Katowice to Newark Liberty Airport

Excellent service; they helped me reschedule so I can fly in an earlier flight

Wonderful staff. The boarding process can be improved a little better by adequate prior communication but all in all they did fine. However the boarding gate was quite unfreindly to elderly and who needs help with sevral stairs.

Flight map did not work. Crew was great, food was good, plane took off on time and landed early. That's all I can ask.

I had a good comfortable seat. There was nearly an hour delay. There was an accident with the champagne, but I was well compensated. These things happen sometimes.

Very good. Comfortable and I felt well taken care of from start to finish

Bulkhead seats should not be an extra charge. They are extremely uncomfortable. And we missed our connecting flight due to slow luggage retreaval.

Not great - seats were very narrow and food was terrible.

Some of the crew was sassy and not super helpful. The food was okay, but it seems like they were all unprepared compared to my flight I did from JFK to Frankfurt

This review is based on 2 things: 1. The lack of hygiene on the plane. 2. William - the head flight attendant. The lack of cleanliness on the plane upon arrival was appalling. Being given a sanitizing wipe upon boarding of the plane is shocking when you consider the cost of a business class flight. UA expects me to do their job and clean all the bread, food and debris left from previous guests. Does this sound normal to you. The seat, the food table and the sides were full of crumbs, chocolate and dirt. When I told the flight attendant they just gave me more wipes so I could clean it myself. Secondly, William the business cabin head flight attendant was so busy flirting with a couple in the front that his attention to the other guests was minimal. He continuously asked them if they were ok or if they needed anything and it didn’t matter if the rest of us needed anything. And if you are the lead attendant shouldn’t you be checking if the bathrooms in business class are clean and needing toilet paper. There were 2 bathrooms in business. Halfway through the flight the first bathroom was closed and the second bathroom was dirty and had no toilet paper one hour and a half before the flight landed. He needs additional training on prioritizing things. He should care less about flirting and more about his work

Crew was outstanding, helpful and friendly. Food is deteriorating. The snack at the end of the flight was not good, a greasy moosh of toast cheese snd other unidentifiable ingredients. Coming from Germany a pretzl with butter would have been better. Entertainment had a great selection.