Find Cheap Flights from Kenya to Illinois

Nothing

I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated.

Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection.

The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

Never made it to Chicago, rerouted through Washington DC.

The food was pretty good.

They had no accommodations for our baby, and didn’t let us board first. It was an old plane with basic entertainment, TVs above the middle row and not all do them worked. It was particularly freezing on board. Some of the crew was nice but overall not very friendly or welcoming.

Crew, food and boarding.

Limited entertainment selection. Tight setting with minimal leg room.

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.

Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?

Didn’t like the fact that online check in didn’t work on the Delta app.di

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

The movie selection did not seem extremely varied.

Everything is top notch for an airline company.

Nothing.... I enjoyed every moment of the flight.

Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either

The attendants took great care of us. Super smooth flight.

Everything was perfect

Everything

Lots of room because plane was half full

I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more...

Nothing stood out

Nothing Stood out

Spacious seats

Bag check process

Modern plane and great crew.

I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies.

I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding.

The service of the cabin was great!

The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow.

The crew, especially Martin and Imen, were fabulous!

Conexion

Delayed

The flight from Newark to Abidjan was pretty comfortable and smooth

Once in Abidjan, it became a mess. First we were left waiting for over an hour without any explanation. Then we were told that we had to retrieve our baggage and then recheck them. Hardly anyone spoke English so that was a long and confusing ordeal.

luggage take time to receive , over 1 h

luggage tale long time to receive

Thumbs up. Flight was smooth and on time!

Staff was friendly and service was on a exceptional level

Service was poor, lack of vegetarian food

One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism.

CREW COMFORT FOOD

BEING DELAYED OVER AN HOUR AND NO CLEAR EXPLANATION GIVEN FOR THAT

Nothing specific

I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing

Had "summon the crew" light on for 40 minutes, no one showed up

I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess

Everything was good

With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier.

Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.

The food, the amenities, the entertainment.

Boarding took too long, a little disorganized I’d say.

The recline and comfort of the seat is good, and the map and entertainment system is OK.

The flight was delayed, then we sat in the airplane for an hour before we took off, with kids screaming and the cabin at seemingly sauna temperatures. Once we took off, drinks weren't even served until 2 hours after take-off (for a scheduled 6:15pm departure - actual was more like 7:45pm). Maybe it was due to some light turbulence along the way or something, but they should tell people that is the problem and the reason they are not serving food and drinks, if that is the case.

Not much

They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline.

Nothing

This is my first and last time taking British Airways. When I was boarding the flight. The flight attendant literally stood in the aisle in front of me talking to a patron. Instead of moving into the empty seat and letting the rest of us move to our seat. He refused and ignored us. As we waited,the captain made a brash announcement and the plane started moving. Twenty patrons included me were not seated. I never had a plane move when we were not seated. I have to squeeze by flight attendant to get into my seat. No courtesy. He didn’t care about me at all. I had a carry on and a baggage. How could he not care about the rest of the people who was standing Experience. To make it worst, I got sick from the pasta and spent to hours with stomach cramps, heats sweats, and nauseous. Will never do again.

They have the most inefficient boarding pass that literally turns into a mob madness.

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

Choice of food was very limited as they were missing the food in catalog.

There is not much variety of what to watch- movies/tv. For a long flight it is a nightmare

Quick boarding, on time , provided water and sandwich on a 1 hr flight free

Nothing everything was excellent

Got an upgrade to business class

All the hospitality and entertainment system was great

The holy Quran I listen to

Nothing

Flight delayed Baggage lost & didn’t receive upon arrival

Nothing

I would have appreciated knowing ahead of time that 1) I was seated at the emergency exit, 2) that as a result, I would not be allowed to have my carry-on at my seat. Communication would have been appreciated.

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

British Air reps took us through security and to the gate for boarding which was most appreciated after our check-in. Once on the plane the flight was great and the crew helpful. I wheel chair was waiting for us when we landed in London.

We were told to check in at terminal 2A to British Air for our flight. BA was on the lower floor almost in terminal 2B and there were no signs indicating where we were to find their check-in. When we checked in they initially had no record of our continuing flight on Virgin Atlantic to the US. They checked our bags through to the US but could not give us boarding cards for the 2nd leg of our flight on Virgin.

Two seats next to me were free!!! Food was good!

Luggage delivery at HFK was extremelly slow!

Nothing

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

The crew are working really hard to make do with what they have. Exceptional service almost makes up for the dated fleet.

Tiny entertainment screens, no USB, really BA- how long will you keep running these 777’s for?

I like that I made it home alive.

Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use.

Nothing

Condescending staff, lackadaisical crew, pitiful excuses of why we were delayed.

Customer service when my flight was delayed twice and then cancelled.

I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.

What to like with AA?

Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.

Nice staff, very accommodating to the fact that we were late and missing connections. The ground staff in baltimore were communicative and really nice about the delay. The ground staff in london were super on top of it, handing us a new boarding pass as soon as we landed given that we missed our connection.

The back of the plane is just SO cramped. Seems humane to take out a seat in that back section. The food was pretty dry. Would have appreciated a bit more explanation of options. I didn't watch any movies - just tried to sleep. We took off three hours late. It's surprising to me that none of the BA staff spoke italian. Would have been helpful for the missed connections as I ended up stumbling through some spanish to help an older italian couple who didn't speak any english. it was surprising how little translation there was!

boarded and landed on time. staff was nice.

i slept this whole ride so i don't have much to stay that was bad! Most of it just didn't apply to me!

Nothing

Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process.

The flight information did not show the gate for the flight. We had to ask an employee which gate was being used. Unfortunately, it was a gate that required a transit ride. As a result, many passengers were late in fact, after pushback, the pilot returned to the gate to pick up one very late passenger. Also, the BA gate attendant was very rude. Her imperious attitude was a poor reflection on her employer.

Didn’t like the fact that online check in didn’t work on the Delta app.di

Hostess were professional and warm

Seats was too tight, no leg room and no room for stretching

Seatback tv.

Stewardess berated a man for leaving his backpack on the floor in front of him rather than politely addressing the issue. She told him you know better than that and don’t ever do that again. It was totally uncalled for.

You guys did an all around great job and my flight experience was the best I’ve ever had. The quality of the service was exceptional.