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Kigali Intl Airport to New York Flight Information

Flights Arrive in New York
Flights Depart from Kigali Intl Airport
Flight Price $859
Airlines Kenya Airways, Qatar Airways, United, Brussels Airlines, Ethiopian Air, Lufthansa, KLM, Turkish Airlines, Etihad Airways, South African

Book cheap flights from Kigali Intl Airport to New York (round-trip)

Airports
Origin
Kigali
$859
only
$859
Destination
New York
$1037
only
$1037
$859
only
$859
Newark
$1047
only
$1047
Mon, Nov 19
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
28h 55m
Tue, Dec 4
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
38h 10m
Trip: 16 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 864 reviews
Overall
7.0
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.4
Food
6.6
DXB
NBO
Good 7.3

Everything worked like a flight should work from check-in to landing

Food was minimal and rather tasteless, but not a real concern

MBA
NBO
Good 6.3

Punctuality

KGL
NBO
Okay 4.0

My flights were changed a lot the week before my flight even though I had booked months ahead.

ACC
NBO
Okay 5.0

I like that the trip had no stops and the food was ok.

The check-in counter did not have a credit card machine for me to pay my extra bag fee. This made things very inconvenient for me because I didn't have cash. I had to leave the airport to find a place with wifi because I didn't have service and the airport doesn't have WiFi. I had to contact a family back home in the US to wire me money. The money never came thru and I had to make a cash advance with my credit card which resulted in me having to pay fees. The entire process almost caused me to miss my flight and the lady at the check-in counter tried to keep my change. After wasting all the time getting the money to pay for the extra bag fee the staff were rushing me to get to the plane and threatening me I would be left behind even though it's not my fault I'm running late. I was not happy with my experience.

EBB
NBO
Excellent 8.3

Easy boarding and extremely friendly staff

No intertainment, not even newspapers

Thu, Oct 4
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
29h 05m
Thu, Oct 25
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
22h 30m
$1031
Trip: 22 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 8,451 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.3
Food
8.0
DAC
DOH
Excellent 9.0

Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time.

Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it.

BOS
DOH
Excellent 9.6

The crew, especially Martin and Imen, were fabulous!

DOH
AMS
Excellent 8.0

The cabin crew was fantastic and made the experience very positive.

The food was not of the quality I would have expected from the expectation created by the airlines marketing.

NBO
DOH
Excellent 8.3

Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks.

The wedsite for Qatar could use some work.

JNB
DOH
Good 6.6

The service of the cabin was great!

The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow.

Mon, Nov 19
KGL
Kigali Intl Airport
LGA
New York LaGuardia
27h 14m
Tue, Dec 4
LGA
New York LaGuardia
KGL
Kigali Intl Airport
25h 35m
$1037
Trip: 16 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Nov 20
KGL
Kigali Intl Airport
EWR
Newark
33h 44m
Mon, Dec 3
EWR
Newark
KGL
Kigali Intl Airport
26h 21m
$1047
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,480 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
DEN
GJT
Good 6.0

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

SEA
SFO
Mediocre 2.0

?

Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!

ZRH
IAD
Excellent 9.6

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

EWR
DEN
Excellent 10.0

All great!

PSP
SFO
Mediocre 2.0

Nothing

Flight to SFO landed 7 min late. Wouldn’t let us on connecting flight to MRY. We were put on a land shuttle to MRY and now I’m car sick. Horrible day!

Wed, Sep 26
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
22h 35m
Sun, Oct 21
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
18h 50m
$1055
Trip: 26 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
BRU
VCE
Mediocre 3.0

1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.

BRU
TLV
Mediocre 3.0

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

BRU
TLV
Okay 4.8

25 min late too much announcements during night flight, especially about duty free items and prices...

JTR
BRU
Mediocre 3.3

At least it was a flight

Noisy, no complimentary snacks nor drinks, no legroom

JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

Mon, Sep 24
KGL
Kigali Intl Airport
EWR
Newark
32h 55m
Sun, Oct 21
EWR
Newark
KGL
Kigali Intl Airport
33h 25m
$1056
Trip: 28 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,811 reviews
Boarding
7.0
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.6
LAX
DUB
Excellent 10.0

I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule

It was all good

JIB
ADD
Excellent 10.0

Thumbs up. Flight was smooth and on time!

ABJ
EWR
Excellent 8.0

luggage take time to receive , over 1 h

luggage tale long time to receive

LAX
DUB
Excellent 9.0

Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly.

The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle.

EBB
ADD
Good 7.3

The boarding was superb.

The food is ma ma!

Thu, Sep 27
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
22h 35m
Tue, Oct 16
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
18h 50m
$1074
Trip: 20 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

CLT
MUC
Excellent 9.3

Service

GVA
FRA
Excellent 8.3

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

ORD
MUC
Excellent 9.3

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

ATH
FRA
Okay 5.3

Crew and Food

DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND

Sun, Sep 30
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
26h 15m
Sun, Oct 21
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
38h 45m
$1104
Trip: 22 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
SFO
Good 6.3

Food was excellent, frequent and filling

The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.

AMS
JFK
Excellent 8.0

Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished.

Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket.

ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

BCN
AMS
Excellent 9.6

Boarding was confusing and disorganized

Sun, Sep 23
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
27h 45m
Sat, Oct 20
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
23h 00m
$1152
Trip: 28 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 20,256 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
YYZ
IST
Mediocre 3.3

Not much

They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline.

IST
ATL
Mediocre 2.0

flight was delayed 90 minutes and I had to sit next to a screaming baby the whole flight.

MUC
IST
Excellent 9.3

Friendly staff, good Turkish food, plenty of movie choices, etc. Overall good.

Seating space just too small for tall people: elbow room and front distance (awkward eating with long arms in confined space). But This is standard for most airplanes in economy class.

IST
ATH
Mediocre 2.0

Missed this flight due a layover and had to wait in the airport overnight.

LAX
IST
Mediocre 2.0

Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.

Tue, Sep 25
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
29h 20m
Fri, Oct 19
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
50h 55m
$1254
Trip: 25 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 5,727 reviews
Overall
7.4
Boarding
7.4
Comfort
7.3
Crew
7.6
Entertainment
7.4
Food
7.0
JNB
AUH
Okay 4.0

Very old aircraft

AUH
DUB
Excellent 10.0

Got an upgrade to business class

ISB
AUH
Excellent 9.3

Food menu need to be modified.

Add chicken biryani, chicken shawarma etc.

LOS
AUH
Excellent 10.0

All the hospitality and entertainment system was great

The holy Quran I listen to

HYD
AUH
Excellent 8.0

Food and entertainment

Fri, Oct 5
KGL
Kigali Intl Airport
EWR
Newark
41h 09m
Wed, Oct 24
EWR
Newark
KGL
Kigali Intl Airport
33h 45m
$1499
Trip: 20 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 1,488 reviews
Overall
7.5
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
6.6
Food
7.1
WDH
JNB
Good 6.6

Comfortable seats in economy...no entertainment on this flight. Food okay.

CPT
JNB
Excellent 10.0

The stewards were so kind and helpful! One of the best flights I've taken.

IAD
ACC
Excellent 9.6

Smooth ride

Too strick on carry on lugage

JNB
VFA
Okay 5.0

Quick flight.

Poor luggage handling.

JNB
JFK
Okay 5.6

I like that I got an aisle seat this time, even though it was toward the rear of the plane. Because of my right knee, I requested an aisle seat on the flight from NY to Johannesburg, but somehow I didn't get one. I thought the crew was very accommodating and helpful

The delay because of problems with loading the baggage got us to JFK late. And that was just on the plane after we had to stand in the longest line before boarding. I also couldn't really enjoy the entertainment (e.g. movies or music) because the headset didn't fit well into the arm of the seat. I could only hear voices when I held the headset cord in one position, and it was difficulty keeping it in that position for an entire movie.

Sun, Feb 3
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
18h 05m
Wed, Feb 13
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
23h 30m
Trip: 11 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 864 reviews
Overall
7.0
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.4
Food
6.6
NBO
KGL
Good 7.6

Boarding was on time. The flight attendant’s response to my call and request for a blanket...first she smiled as if my request was ridiculous but still went ahead to get me the blanket and we joked about it cause the cabin was getting too cold for me and if she hadn’t given me a blanket I would have caught a cold!

Delay to take off, and spaying of the cabin with insecticide when passengers have boarded!

ACC
NBO
Okay 5.0

I like that the trip had no stops and the food was ok.

The check-in counter did not have a credit card machine for me to pay my extra bag fee. This made things very inconvenient for me because I didn't have cash. I had to leave the airport to find a place with wifi because I didn't have service and the airport doesn't have WiFi. I had to contact a family back home in the US to wire me money. The money never came thru and I had to make a cash advance with my credit card which resulted in me having to pay fees. The entire process almost caused me to miss my flight and the lady at the check-in counter tried to keep my change. After wasting all the time getting the money to pay for the extra bag fee the staff were rushing me to get to the plane and threatening me I would be left behind even though it's not my fault I'm running late. I was not happy with my experience.

JNB
NBO
Excellent 10.0

Te time of te flight

DXB
NBO
Good 7.3

Everything worked like a flight should work from check-in to landing

Food was minimal and rather tasteless, but not a real concern

EBB
NBO
Excellent 8.3

Easy boarding and extremely friendly staff

No intertainment, not even newspapers

Sat, Nov 17
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
27h 35m
Wed, Dec 5
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
23h 30m
Trip: 19 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 864 reviews
Overall
7.0
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.4
Food
6.6
KGL
NBO
Okay 4.0

My flights were changed a lot the week before my flight even though I had booked months ahead.

NBO
MRU
Okay 4.3

I had asked for window seats from the agent I spoke to and didn't get that when my flights were changed.

NBO
KGL
Good 7.6

Boarding was on time. The flight attendant’s response to my call and request for a blanket...first she smiled as if my request was ridiculous but still went ahead to get me the blanket and we joked about it cause the cabin was getting too cold for me and if she hadn’t given me a blanket I would have caught a cold!

Delay to take off, and spaying of the cabin with insecticide when passengers have boarded!

ZNZ
NBO
Good 7.3

Whites are given more attention than blacks yet we all pay for the flight

BOM
NBO
Excellent 10.0

Attentive, quick to serve food/ drinks, very professional and friendly.

Wed, Nov 21
KGL
Kigali Intl Airport
LGA
New York LaGuardia
28h 54m
Wed, Dec 5
LGA
New York LaGuardia
KGL
Kigali Intl Airport
29h 50m
$1047
Trip: 15 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,480 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
EWR
DEN
Excellent 10.0

All great!

IAH
EWR
Mediocre 2.0

Lounge

Delayed flight which kept pushing back for more then 5 hours. Got booked on the next flight got middle seat. Flight attendant was rude and short with people. Not very personable. Plane was so hot everyone was sweating.

ATL
ORD
Okay 4.3

It got us to London. My bags were quickly available.

The seats were SO. UNCOMFORTABLE. I didn't sleep at all and have a headache because of them. Absolutely atrocious. The food was meh. One of the flight attendants was so rude I dreaded every time she headed over. I'll be flying with Delta in the future.

RIC
ORD
Good 6.0

delayed. missed my connector and had to rebook to a later flight

DEN
GJT
Good 6.0

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

Wed, Oct 3
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
22h 35m
Sun, Oct 28
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
18h 15m
$1055
Trip: 26 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,861 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.6
Entertainment
6.4
Food
6.4
ZAG
BRU
Good 6.0

So so

But connecting flight is just 30 minutes delayed schedule because of airline benefits. I have to run the gate and I can make it but I heard 2 passengers didn't. I didn't hear this situation. When I ask staffs how about connecting flight to Nice, staffs just told me your flight is ok.

TLV
BRU
Good 7.0

Choice of food was very limited as they were missing the food in catalog.

IAD
BRU
Excellent 8.6

On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency.

I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers.

JFK
BRU
Mediocre 2.0

Nothing

Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.

NBE
BRU
Good 6.3

Kindliness of crew

Impossibility to by drinks or did with bank cards

Tue, Sep 25
KGL
Kigali Intl Airport
EWR
Newark
35h 40m
Sun, Oct 21
EWR
Newark
KGL
Kigali Intl Airport
33h 25m
$1056
Trip: 27 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 1,811 reviews
Boarding
7.0
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.6
BKK
ADD
Okay 4.6

Cheap. Good for connections in Africa.

Boarding was slow. The food is the worst I've had on an international flight. Flight crew is often not responsive and brusque. The recline on my wife's seat was broken.

LAX
DUB
Excellent 10.0

I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule

It was all good

NBO
ADD
Good 7.0

Conexion

Delayed

LAX
DUB
Excellent 9.0

Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly.

The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle.

ABJ
EWR
Excellent 10.0

On time. Service and culture

N/A

Wed, Oct 3
KGL
Kigali Intl Airport
EWR
Newark
21h 55m
Wed, Oct 24
EWR
Newark
KGL
Kigali Intl Airport
18h 40m
$1074
Trip: 22 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,002 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
NCE
FRA
Okay 4.0

Service was poor, lack of vegetarian food

VIE
FRA
Excellent 9.6

We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too.

The seats are very close to each other . The plane was taxing for a long time before or has a gate available .

SEA
FRA
Excellent 10.0

Food excellent. Cabin crew friendly and professional. Also very attentive.

Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt

GVA
FRA
Excellent 8.3

The Crew was very helpful, they were always around and offering all kind of help.

The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.

ORD
MUC
Excellent 9.3

There was a very unruly child on the flight. The attendants did their best to deal with him but it was quite chaotic for a long flught

Sun, Nov 18
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
18h 05m
Wed, Dec 5
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
23h 30m
Trip: 18 days
6.9GoodShow reviews
Overall 6.9 Good
Based on 864 reviews
Overall
7.0
Boarding
7.0
Comfort
7.1
Crew
7.4
Entertainment
6.4
Food
6.6
NBO
MRU
Okay 4.3

I had asked for window seats from the agent I spoke to and didn't get that when my flights were changed.

KGL
NBO
Okay 4.0

My flights were changed a lot the week before my flight even though I had booked months ahead.

BOM
NBO
Excellent 10.0

Attentive, quick to serve food/ drinks, very professional and friendly.

ACC
NBO
Okay 5.0

I like that the trip had no stops and the food was ok.

The check-in counter did not have a credit card machine for me to pay my extra bag fee. This made things very inconvenient for me because I didn't have cash. I had to leave the airport to find a place with wifi because I didn't have service and the airport doesn't have WiFi. I had to contact a family back home in the US to wire me money. The money never came thru and I had to make a cash advance with my credit card which resulted in me having to pay fees. The entire process almost caused me to miss my flight and the lady at the check-in counter tried to keep my change. After wasting all the time getting the money to pay for the extra bag fee the staff were rushing me to get to the plane and threatening me I would be left behind even though it's not my fault I'm running late. I was not happy with my experience.

NBO
KGL
Good 7.6

Boarding was on time. The flight attendant’s response to my call and request for a blanket...first she smiled as if my request was ridiculous but still went ahead to get me the blanket and we joked about it cause the cabin was getting too cold for me and if she hadn’t given me a blanket I would have caught a cold!

Delay to take off, and spaying of the cabin with insecticide when passengers have boarded!

Mon, Oct 1
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
29h 44m
Sun, Oct 28
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
18h 20m
$1104
Trip: 28 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 2,246 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.1
Food
7.4
AMS
TLS
Excellent 9.6

The movie selection did not seem extremely varied.

ATL
AMS
Good 6.0

Able to fly direct to ansterdam

Have to lay over on the way back. More expensive than other airlines.

LOS
AMS
Excellent 10.0

Wifi on Board

Nothing

AMS
JFK
Good 6.6

She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.

Cramped seating.

LAX
AMS
Excellent 10.0

Good services!

Wed, Sep 26
KGL
Kigali Intl Airport
JFK
New York John F Kennedy Intl
27h 45m
Fri, Oct 19
JFK
New York John F Kennedy Intl
KGL
Kigali Intl Airport
29h 35m
$1152
Trip: 24 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 20,256 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BOS
Excellent 9.3

The food, the amenities, the entertainment.

Boarding took too long, a little disorganized I’d say.

BEG
IST
Excellent 8.0

Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers.

Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask.

IST
SFO
Excellent 10.0

Good movies

Lack of drinks offerdd

JFK
IST
Good 7.3

The service onboard the flight was good as usual. Nice and attentive crew, and tasty food as well.

Boarding took too long. The ground crew had all the passengers line up in front of the gate, and wait for about 30 minutes before we were allowed to board. No explanations were given for the delay. The entertainment service needs updating. There didn't seem to be a lot of new movies from the last time time I flew the airline over two months ago.

IST
ATH
Mediocre 2.0

Missed this flight due a layover and had to wait in the airport overnight.

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