$1,014 Find Cheap Flights from Killeen to Japan - Compare and Save

The big challenge here was that the inbound flight was delayed, THEN, the aircraft was deemed in need of service, so we had to deplane after being a few minutes away from departure, THEN we had to switch terminals, where another plane in our gate had maintenance issues so we had to change gates again. I am a regular flyer (not on American) so I understand these things happen. The crew was great. The pilot in particular was gracious and understanding and stayed with the passengers the whole time to answer questions and give updates - that was impressive. But the flight was massively delayed as a result, and today I really wanted to be home in time. Sigh The flight was otherwise great.

My original flight kept getting postponed multiple times, I would have missed my international flight if I waited. It was postponed through the next day. I ended up having to drive 3 hours away to get my next flight.

DFW notification of changing the gate notice was an inconvenience.

Mechanical issues and delays. I get it but bad experience. Turned my 3 hour airport experience into a 9 hours

Platinum status. 65 people in the upgrades list. When everyone is special No one is

The flight was delayed multiple times due to the inbound flight arriving late, which is not a major issue. That being said, the boarding process was awful. The gate agent(s) didn't allow sufficient time for the pre-boarding passengers to get settled in and then called the four priority groups at the same time - i.e., called Group 1 and then called Groups 2-4 all at the same time. This approach had all four priority groups standing on the jet bridge from the airplane door to the gate end of the jetway for 10+ minutes in the heat (i.e., it was 96F outside and uncomfortably warm). This approach also made the actual boarding process a mess. There were multiple points of failure with the boarding process that turned a late departure into more of an issue.

Worst experience ever, extremely disorganized airline with super rude crew for first class passengers. I have submitted feedback to AA customer care online that this was my worst experience traveling in over 30 years

The meals were mediocre and the alcohol selection was poor.

I was fine with everything except for the last breakfast, where I did not have an option. the only availability was what I could not enjoy eating.

I fly to Japan for work a lot and this is the first time I've ever had a crew not hand out customs forms. I had to spend a ton of time filling out paperwork after landing. When I'm on JAL, they give you the paperwork 2 hours before landing. If I'm traveling for 18 hours the LEAST you can do is help me save some time. My American legs home are also awful. Fly Delta or JAL. American is terrible for international flights.