We had a newer plane. I LOVED that the seatbelts had a little more room, and also that each seat had it down screen. I really enjoyed the new pre-flight video; it was entertaining and I appreciated that it allowed the crew to get ready, rather than demonstrate a seatbelt for us.
I am not sure how boarding groups work, but I will never understand why we don't board from the back of the plane to the front. People waiting and trying to load luggage or climb over others makes the pre-flight more stressful than it needs to be. (This is obviously not specific to you airline.)
The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!
We didn’t crash
Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip
Smooth boarding, the crew was really nice (and it didn't hurt that they were generous with the wine).
The entertainment screens did not work in my seat and my wife's seat.
Great price on airfare
Long line for baggage check in
Airport and onboard crew were nice.
It was myself, my wife, and our 18 month old son. The trip was a complete disaster. The first delay was from 12 noon to 7:30 pm because the plane was unavailable. We left the airport and returned at 6 pm for the 7:30 pm departure. The plane was "available." We checked our bags, found our way to the gate, and eventually boarded "ontime." Instead of taking off, however, we sat on board the plane at the gate for 2 hours as work was being done. The work was first called "maintenance," then "a small error code." The captain teased us by saying "folks, just a few more minutes and we should be departing." The crew nourished us with a dixie sized cups of water and Chex mix. Then finally the airline gave up and deplaned everyone. Once deplaned, it was explained to us that they couldn't clear the error code, so they couldn't use that plane. But there was another plane coming from Las Vegas to use so that we could expect a departure around 12 midnight. 12 midnight rolls around. Nothing. 12:30 am. 1 am. Finally, a plane arrives. But then the airline holds us up yet again - turns out we can't depart after all because the arriving airport shuts down at 2 am. Gee, they didn't know that before making us wait another 3 hours??? Now they're offering a refund to anybody who wants one, as well as a hotel for the night and the promise of a flight at 2:30 pm the following day. At this point, many of us are looking up alternative flights to Eugene and even Portland. A $1,000 extra for us. We're not sure whether we can trust Allegiant to have an actual plane ready to go the next day. And we're too tired at that point to even ask why the next flight would be at 2:30 pm rather than first thing in the morning. So finally we line up to get a hotel voucher and find our way to the hotel. It takes over an hour to checkin at the hotel because it's the middle of the night and 150 people just showed up to checkin. We finally get to our room at about 3:30 am. I'm amazed at how well our toddler held up sitting on an airplane for 2 hours, sitting at the airport for about 6 hours, and waiting to fall asleep all night. We eventually made it back to the airport the following afternoon and, praise the lord, made it to our destination. Allegiant - NEVER AGAIN!
Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff
They didn’t have a WiFi on for the plan I couldn’t use my phone at all
Extra charges for everything, even water
The flight was delayed 9 hrs. We were going to NYC for 2 days. We missed an entire day--- cut our trip in half.
Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options.
Nice flight and good staff and service
The crew, food, plane, everything was excellent
The crew was very nice and attentative.
The amount of delays causing us to miss our connection and be stuck in another city for a night before getting to our destination the next day(hopefully).
When the passenger in front reclines their seat it was in my face The legroom wasn’t terrible but I had a hard time even reading since it was so close
|Flights Arrive in||San Antonio|
|Flights Depart from||Knoxville McGhee Tyson|
|Airlines||American Airlines, Allegiant Air, Delta|
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