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KRK - SMF

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Krakow (KRK)
Sacramento Intl
Sun 5/16
Sun 5/23
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Top airline flying Krakow J. Paul II Balice to Sacramento Intl

Scores according to KAYAK customer reviews

7.1
Air Canada
Overall score based on 24,792 reviews
7.3
Boarding
7.0
Comfort
7.7
Crew
6.9
Entertainment
6.5
Food
Airline reviews

Pros: "The crew was friendly and tried to provide a good service."
Cons: "Wider seats and more leg room. The return trip from Ottawa to Vancouver was over $1200. I think that’s quite pricey given that any food or alcoholic beverage had to be purchased at an extra cost."

Pros: "The movies."
Cons: "It’s a crowded plane with tiny seats. The passengers in my row who had not been able to bathe did not make the 5 hours go by quickly."

Pros: "Really disappoint experience with air Canada when we were back from San Juan. We paid $40 for preselected seats but end up with none of them secured. I had to separated from my wife in different row and crowded into a middle seat that is I want totally avoided. Why we paid for such a bad experience?"

Pros: "Flight and service was very good"
Cons: "Crew showed up late and we subsequently were delayed."

Pros: "More opportunities to eat Tim hortons"
Cons: "Having to wait 24hra to leave Canada"

Cons: "Entertainment system was down for the entire flight"

Cons: "Arriving 20 min late and not making connection."

Pros: "Entertainment and crew helped make the situation better but a 3 hour delay made my experience unpleasant."

Pros: "Great food and good space for economy"

Pros: "The movies and entertainment offered in the screen were alright."
Cons: "We were delayed over an hour because flight got in late from Halifax, I get it, stuff happens. Then once boarded we sat there for another 45 minutes. The pilot comes on over the speaker and explains we aren't leaving because the crew didn't have the proper paper work in the cabin..."

Pros: "The plane was unable to board on time ,the cabin was too cold. That was a hitch well managed but with a seat near the rear of the aircraft only food option was cup of soup rehydrated with hot water or snacks. May be better food provision could be implemented."

Pros: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Pros: "Smooth flight"
Cons: "Long walk to connecting flight. Buggy didn’t turn up"

Pros: "Nice friendly crew"
Cons: "Limited entertainment; no wifi"

Pros: "Flight was delayed 6 hours"
Cons: "Getting stuck at the boarding area for 6 hours in normal weather with no particular hazards for flying. Crew was good. They did their job."

Cons: "Even the preferred seats in front are not that long legeooms. Unless it's exit row, don't waste your money on it."

Pros: "The flight arrived about 30 minutes early. Also, it left a little late. For me, the less time on the plane the better."
Cons: "Guy next to wanted to charge phone a laptop in USB port in front of me b/c his was our of order. This worked out OK but in a small space it's not so good. He was bare foot too. Take of your shoes but wear socks, please....Plane was not hot, actual a litter chilly."

Pros: "Aircraft was clean. Convenient connecting gates. Flight duration."
Cons: "- Poor quality food - Extremely poor inflight entertainment - Flight delayed no real explanation provided"

Cons: "See above."

Pros: "The flight attendant was very nice and smiling."

Cons: "Plane was too small with extra small overhead bin. We were asked to keep Cabin Luggage beneath our seats even though it fits the prescribe dimension. Return flight was first late then was told that the Restroom inside the plane is not working which is weird (atleast i never experienced this before)."

Cons: "See above."

Cons: "No end to delays."

Pros: "AC lost baggage"

Cons: "This is not an Air Canada flight, is a Rouge flight, meaning there is no service, no screens, not even blankets on board. I didn't know that until after confirming my reservation, and it makes all the difference. For a low cost flight, the service is ok, but it shouldn't be advertised as Air Canada at all."

Cons: "Flight was delayed"

Pros: "On time Excellent take off and landing Good service"

Pros: "Ease and quickness of flight, and attentiveness of the crew"
Cons: "Deboarding at lax was too long"

Pros: "The ice cream and the one woman in customer service that actually seemed to care."
Cons: "My husband and I were flying to Italy, on the first leg of our flight neither of our screens worked so we had six hours with no entertainment. They gave us a card to make it up to us but (wisely) don't tell you what it is for. It turned out to be for 10% off your next flight if you book it through their website within a year. Useless. On our return flight we were delayed on the tarmac for over an hour with no air conditioning, they originally said they were waiting for a signature but then said that there was something wrong with the engines that help us take off, then the cabin filled with a fuel smell, then they said they had brought the wrong item for the repair and we were waiting for the correct one. When we finally took off my husband's screen didn't work yet again and this was a 9 hour flight. The flight attendant said that some of the screens hadn't worked for a while ( probably cheaper to hand out useless discounts than to fix them.). We received another 10% off card, which we cannot combine or transfer, again useless. We missed our connection because of the delay, they booked us on another flight but because they didn't tell us that we had to pick up our luggage or where (it was on a different carousel than the rest of the luggage from our flight) and that we had to go through customs we (and many others) missed that flight too. We finally got a flight out the next morning and they put us up at a hotel. We both had to miss another day of work and it was quite an ordeal. My husband's screen worked for almost all of that last flight before it seized up. We didn't bother to report it that time since another 10% off coupon wasn't going to do us any good. Overall it is concerning that Air Canada doesn't seem to be maintaining their planes in optimal condition and that their idea of compensation involves them making even more money from me. Never again."

Pros: "Short flight - no issues"
Cons: "N/A"

Cons: "It was uncomfortably hot onboard for the entire flight. I couldn't wait to deplane and cool down."

Pros: "TV on back of seat. Free movies. Okay food"
Cons: "I had to wait 2 hours for my bags"

Cons: "Seats are awful no leg room. Old plane and food sucked. Horrible rude service. Will never use again."

Pros: "with more than two hours delay and they changed the gates with little or no notice."

Pros: "Food was okay"
Cons: "Rude people on board, crew didnt do anything about this."

Pros: "All was good as it was not a Rouge plane."
Cons: "Needed a bandaid as got a paper cut but it took forever for the stewardess to get me one.Had to remind her again."

Cons: "Great"

Pros: "I was surprised at how much leg room there was. Also, there were a lot of entertainment choices for such a short flight."
Cons: "They didn't clearly call zones, so I wasn't sure when I could board and ended up being one of the last people to get on the plane."

Pros: "Flight crew including cockpit were kind, courteous, professional, appreciative and much appreciated."
Cons: "Ground crew - grouchy, uncooperative and down right unprofessional!!"

Pros: "Nice, polite and helpful bilingual crew. Apologetically when trouble started and we had to do two unscheduled stops in Calgary. THe second crew was also very nice but not very bilingual."
Cons: "The fact that we were over 6 hours late, and even with my old age, I went 24 hours without sleep. I missed my ride to the apartment where I was supposed to stay and had to rent a room at an hotel nearby, adding to the costs of the flight."

Pros: "Everything"

Pros: "The flight itself was fine- comfortable with nice amenities and a professional staff."
Cons: "My first flight was late then cancelled, then replaced by another. That one was late too and made me miss my connecting flight. I had to spend the night stuck in the Toronto airport with nowhere to safely sleep and my late arrival meant the entire first day of my long planned vacation was ruined. I was supposed to get to my destination around 10 in the morning, instead I arrived around one in the morning the next day. All I got from Air Canada for this trouble was a $10 meal voucher for airport restaurants that cost $25 and were closed during my stay."

Pros: "Linda the Air Canada check in Agent at the Priority desk in Calgary was the best Check in Agent I have ever dealt with in over 20 years of business travel. I was with my family and she even made a special effort with my two Granddaughters that they are still talking about today. She is the reason Air Canada still has ALL of my business every year"

Cons: "My carry on bags were checked in till Toronto and NOT lax ??? Checkin crew not helpful caused me lot of grief- I had to get the bags out from customs at Toronto and then take them on board for the flight to LAX- Customs and immigration- unnecessary hassle!!"

Cons: "the meal served was overcooked, tasteless. The quality of the cutlery was poor even the wrapping was so poor. I travel internationally twice or three four times a year but this was my worst experience as far as the foood was concerned."

Pros: "I got to Montreal"

Pros: "Good seats Treated like I was important"

Pros: "This flight was okay since United Airlines operated it for Air Canada."
Cons: "You had to pay to watch movies."

Pros: "Service good"

Read more about Air Canada
COVID-19 information

Safety measures for airlines flying from Krakow to Sacramento

Airlines flying from Krakow to Sacramento have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Krakow to Sacramento

Mandatory masks

Masks required on board, masks provided on flights from Krakow to Sacramento

Social distancing seating

Middle seats unavailable to book on flights from Krakow to Sacramento

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Krakow to Sacramento

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