Find Cheap Flights from Kuala Lumpur Intl to London Heathrow (KUL - LHR)

Service Always late People are rude

The video did not work and there was no empathy from attendants.

The food. The service

The dated hard products

Everything on time and smooth. Crew was attentive and friendly.

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Services,food & welcomed on board.

cheap(?)

everything - absolutely no frills

Flight attendants were friendly, but they only had limited resources to work with.

Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best...

Leg space

good meals, good seats, adequate in flight entertainment - this was part of a voyage all the way around the planet starting and ending in san jose costa rica - 5 different airlines and 8 different planes - eva was best but brittish air and iberia were a close second

even though i was at the airport almost 5 hours before the flight - the check in process left me with less than an hour by the time i got through the line twice and then through all the security points - they waited way to late to begin checkin - my kiosk check in was a waste of time since they did the same thing at the window - however, and fortunately for us - they did give us boarding passes for all three legs of the journey whereas the kiosk only gave two - Kuala Lumpur, London and Madrid - because my companion was traveling with a philippines passport we needed to stay airside at all three stops

Lots of entertainment to choose from.

The legroom was the worst I've seen in a long time. I'm 6' tall and my knees hit the seat in front of me. Seats would also not recline. Crew was not particularly friendly or welcoming. Food was pretty mediocre. Both my partner and I had to ask for replacement headphones as the initial sets given were not working. My partner was on crutches and, though told she could get priority boarding, this was not followed up on by the crew and she had to deal with the normal jostling.

Good legroom, flight not full so room to spread out

We were forced to sit in the aircraft for 2 hours before takeoff without explanation. This is now standard airline/airport strategy to get people out of the way and out of the boarding areas when they are running behind. Unacceptable and should be resisted.

i like the cabin crew

N/A

Everything was very good

Short and sweet flight.

Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!

They were able to accommodate my request to move to an aisle seat

Sticklers for luggage weight and the plane was small

The seats are very comfortable and has a good leg space, food is excellent.

Over all it was a good flight.

Great flight

The overall experience was great .. I felt the flight was smooth

The entertainment provided is just fine .. no variety of selection available

The crew from boarding to touchdown in Abu Dhabi were very lazy. Unnecessary time wasted. Baggage claim was an absolute disaster as we had to wait over an hour to get our bags.

Everything

Air port setting of all airports of the world The poorest I've seen

I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend.

Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options.

Small seating area, hard to sleep on a 13 hour flight

Free beer and wine. For breakfast the egg dish wasn't bad. Good in flight entertainment

Seats uncomfortable after a few hours, not good for long flights. Seats have very little leg room so for someone over 6 foot tall it will not be comfortable.

Smooth in the air experience. Snack and beverage in a 45 minute flight

Deplaning why close the business class curtain when leaving the plane. It only makes deplaning slower and guess what we all got on the same bus to the terminal. Silly practice

Not much.

I paid a higher rate to not have a layover and Oman Air changed my flight to a cheaper fair and waited in the airport in Oman for more than 7 hours. This is unsatisfactory and I should be reimbursed for the cheaper flight. I also had a stop in Dar Es Salam that was unexpected. My friend got bit by a flea or some bug...the seats are filthy and not properly cleaned.

Good all-around service from boarding to landing!

No alcoholic beverages on the flight! RJ does not upgrade silver or gold frequent flyer card holders for free even if there are open business class seats. The only time a free upgrade is provided is if the economy class is over sold.

On time

Comfort and friendly crew.

Electronic entertainment can be better.

The handling of the layover in Dubai. Very appreciative! It was fantastic.