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Find Cheap Flights from Lansing Capital City to Norfolk (LAN - ORF)

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Lansing Capital City to Norfolk Flight Information

Flights Arrive in Norfolk
Flights Depart from Lansing Capital City
Flight Price $234
Distance 602 miles
Airlines American Airlines, Delta, United

FAQs for Booking Lansing Capital City to Norfolk Flights

How long does a flight from Lansing Capital City to Norfolk take?
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 3h 40m.
Which airlines provide the cheapest flights from Lansing Capital City to Norfolk?
In the past 3 days, the cheapest round-trip tickets were found on American Airlines ($234), Delta ($336) and United ($446).
Do I need a passport to fly between Lansing Capital City and Norfolk?
No.

Book cheap flights from Lansing Capital City to Norfolk (round-trip)

Airports
Origin
Lansing
$234
only
$234
Destination
Norfolk
$234
only
$234
Sat, Sep 22
LAN
Lansing Capital City
ORF
Norfolk
6h 20m
Sat, Sep 29
ORF
Norfolk
LAN
Lansing Capital City
5h 23m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
MSY
Good 7.3

inadequate ventilation

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

PHL
PIT
Excellent 8.0

Good flight overall

JFK
PHX
Okay 5.3

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

ORD
LAX
Excellent 10.0

Everything

Thu, Oct 25
LAN
Lansing Capital City
ORF
Norfolk
4h 41m
Mon, Oct 29
ORF
Norfolk
LAN
Lansing Capital City
4h 26m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

DTW
PVG
Good 7.6

Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai.

2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed.

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

Wed, Aug 29
LAN
Lansing Capital City
ORF
Norfolk
5h 23m
Tue, Sep 4
ORF
Norfolk
LAN
Lansing Capital City
4h 17m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ATL
IAH
Excellent 10.0

Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely

DEN
SAN
Mediocre 2.0

The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!

IAD
ORF
Mediocre 3.6

Nothing

The flight crew cavalier attitude by not coming on to apologize

EWR
BCN
Mediocre 2.6

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

HNL
ORD
Okay 5.0

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

Sat, Oct 20
LAN
Lansing Capital City
ORF
Norfolk
3h 55m
Sun, Oct 21
ORF
Norfolk
LAN
Lansing Capital City
5h 35m
Trip: 2 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
LGA
MSP
Excellent 10.0

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

FLL
JFK
Okay 5.3

Boarded fast

Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying

SJC
MSP
Excellent 9.2

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

KEF
JFK
Okay 5.0

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

Thu, Sep 20
LAN
Lansing Capital City
ORF
Norfolk
5h 01m
Sun, Sep 23
ORF
Norfolk
LAN
Lansing Capital City
4h 41m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
AMS
SEA
Good 6.6

Excellent crew

I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold.

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

LGA
MSP
Excellent 10.0

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

DTW
PVG
Good 7.6

Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai.

2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed.

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

Thu, Oct 4
LAN
Lansing Capital City
ORF
Norfolk
4h 41m
Sun, Oct 7
ORF
Norfolk
LAN
Lansing Capital City
5h 35m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
FLL
JFK
Okay 5.3

Boarded fast

Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying

MSP
JFK
Excellent 10.0

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

LAX
AMS
Good 6.6

The flight attendants were terrific. The food was marginal in business class

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

Mon, Aug 27
LAN
Lansing Capital City
ORF
Norfolk
6h 11m
Mon, Sep 3
ORF
Norfolk
LAN
Lansing Capital City
4h 38m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
LAX
Excellent 10.0

Everything

JFK
PHX
Okay 5.3

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

LGA
CLT
Okay 4.0

The Pilot still got us here on time, even though we took off late

The flight attendant in my section was sharp & cranky. We never recieved snacks.

ORD
MSY
Good 7.3

inadequate ventilation

Wed, Aug 29
LAN
Lansing Capital City
ORF
Norfolk
6h 07m
Mon, Sep 3
ORF
Norfolk
LAN
Lansing Capital City
4h 17m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

DEN
SAN
Mediocre 2.0

The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!

IAD
ORF
Mediocre 3.6

Nothing

The flight crew cavalier attitude by not coming on to apologize

FRA
SFO
Excellent 8.0

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

EWR
BCN
Mediocre 2.6

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

Tue, Aug 28
LAN
Lansing Capital City
ORF
Norfolk
6h 20m
Mon, Sep 3
ORF
Norfolk
LAN
Lansing Capital City
4h 38m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Okay 4.0

The Pilot still got us here on time, even though we took off late

The flight attendant in my section was sharp & cranky. We never recieved snacks.

PDX
PHL
Good 6.0

Seats were comfortable, but stiff

Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence.

ORD
FCO
Good 7.6

Great crew and entertainment. Fairly comfortable seats.

Bit tight betweeen seats. Fortunately had three seats for two of us. Slight mechanical issue caused small delay that pilot tried to make up. Better food and amenities on Delta.

ORD
MSY
Good 7.3

inadequate ventilation

MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

Sat, Sep 1
LAN
Lansing Capital City
ORF
Norfolk
11h 44m
Sun, Sep 2
ORF
Norfolk
LAN
Lansing Capital City
3h 25m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
GUM
SPN
Excellent 9.3

Captain told the truth.

UA should have had a backup plan rather than waiting.

FRA
SFO
Excellent 8.0

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

HNL
ORD
Okay 5.0

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

EWR
SFO
Okay 5.6

Flights never leave on schedule and you’ll end up losing connection flight. Customer support has wait of 60 mins. Never ever flying again.

Worst airline ever. Surprise how is this company still in business.

Sat, Sep 1
LAN
Lansing Capital City
ORF
Norfolk
3h 40m
Wed, Sep 5
ORF
Norfolk
LAN
Lansing Capital City
5h 35m
Trip: 5 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
AMS
SEA
Good 6.6

Excellent crew

I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold.

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

FLL
JFK
Okay 5.3

Boarded fast

Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying

ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

Fri, Aug 31
LAN
Lansing Capital City
ORF
Norfolk
6h 20m
Mon, Sep 3
ORF
Norfolk
LAN
Lansing Capital City
4h 38m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
LAX
Excellent 10.0

Everything

JFK
LAX
Excellent 8.0

I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving.

ORD
MSY
Good 7.3

inadequate ventilation

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

SFO
PHL
Mediocre 2.0

Nothing

Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time.

Fri, Aug 31
LAN
Lansing Capital City
ORF
Norfolk
7h 44m
Sat, Sep 1
ORF
Norfolk
LAN
Lansing Capital City
6h 29m
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

DEN
SAN
Mediocre 2.0

The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!

IAD
ORF
Mediocre 3.6

Nothing

The flight crew cavalier attitude by not coming on to apologize

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

SFO
SNA
Okay 4.3

0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew.

Sat, Sep 1
LAN
Lansing Capital City
ORF
Norfolk
6h 11m
Mon, Sep 3
ORF
Norfolk
LAN
Lansing Capital City
4h 38m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LGA
CLT
Okay 4.0

The Pilot still got us here on time, even though we took off late

The flight attendant in my section was sharp & cranky. We never recieved snacks.

SFO
PHL
Mediocre 2.0

Nothing

Took off 40 minutes late, rude attendants, very hot on plane, no apologies from staff for being late. Worst flight in a long time.

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

JFK
LAX
Excellent 8.0

I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving.

JFK
PHX
Okay 5.3

My seat was broken and would not recline, i mentioned it to the stewardness and even though there were other empty seats they did not offer to move me.

Thu, Sep 27
LAN
Lansing Capital City
ORF
Norfolk
5h 01m
Sun, Sep 30
ORF
Norfolk
LAN
Lansing Capital City
5h 35m
Trip: 4 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

ATL
FCO
Excellent 8.0

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

LAX
AMS
Good 6.6

The flight attendants were terrific. The food was marginal in business class

MSP
JFK
Excellent 10.0

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

Thu, Aug 30
LAN
Lansing Capital City
ORF
Norfolk
11h 44m
Thu, Sep 6
ORF
Norfolk
LAN
Lansing Capital City
4h 44m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
GUM
SPN
Excellent 9.3

Captain told the truth.

UA should have had a backup plan rather than waiting.

SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

BNA
IAD
Mediocre 3.3

Nothinh

The flight crew’s non challent attitude

EWR
SFO
Okay 5.6

Flights never leave on schedule and you’ll end up losing connection flight. Customer support has wait of 60 mins. Never ever flying again.

Worst airline ever. Surprise how is this company still in business.

EWR
BCN
Mediocre 2.6

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

Fri, Sep 21
LAN
Lansing Capital City
ORF
Norfolk
3h 53m
Sun, Sep 23
ORF
Norfolk
LAN
Lansing Capital City
6h 24m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 19,659 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.6
Food
7.4
CUN
DTW
Excellent 10.0

Prompt action, excelent customer service and accurate reservation details. Auto text message alerts a real life-saver. Boarding was easy, plane was clean and staff super friendly.

nothing realy

ATL
IND
Good 6.6

Always delays in between transfers from Mexico City

DEN
ATL
Excellent 10.0

Boarding, friendliness of staff

AMS
SEA
Good 6.6

Excellent crew

I ordered food for my son and they had no record so he had some snacks only during a 10 hour flight. The cabin temperature was freezing, everyone was shivering but despite requests it stayed cold.

KEF
JFK
Okay 5.0

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

Sat, Aug 25
LAN
Lansing Capital City
ORF
Norfolk
6h 11m
Mon, Aug 27
ORF
Norfolk
LAN
Lansing Capital City
6h 29m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

PHL
PIT
Excellent 8.0

Good flight overall

ORD
FCO
Good 7.6

Great crew and entertainment. Fairly comfortable seats.

Bit tight betweeen seats. Fortunately had three seats for two of us. Slight mechanical issue caused small delay that pilot tried to make up. Better food and amenities on Delta.

PDX
PHL
Good 6.0

Seats were comfortable, but stiff

Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence.

MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

Tue, Aug 28
LAN
Lansing Capital City
ORF
Norfolk
6h 18m
Sat, Sep 1
ORF
Norfolk
LAN
Lansing Capital City
6h 29m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 58,880 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
FRA
SFO
Excellent 8.0

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

ATL
IAH
Excellent 10.0

Professionalism. Didn't like the layover but the second part ofthe flight went smoothlythe pilot made us feel safe and relaxed pointed out the light show on the left. Which was a lightning storm it was beautiful. And we got to little rock safely

SFO
PDX
Mediocre 2.0

Getting to San Francisco flight was canceled, make a line for 3.30 hours to let us know what they were going to do with us, they give the place to go at 3 a.m with not directions were to take a bus , later someone come and told us the bus stop running at that time and I have to go upstairs to take a taxi, I was alone and not use to be alone at that time never in my live I had to pretend I was afraid. Of course the hotel only take you until 12pm so I spend so many hours in the airport waiting for re ticketing they told us to be at 6pm we wait and I got my ticket leaving at 9.45pm but the crew come one hour and half late. From Panama to Lima flight was late . I had a conference very important to be Saturday morning, I lost my investment and relationships with the company I was going to start a business there excuse was they couldn’t relay on my punctuality, honestly. I got there more than a day and half LATE. If you ask me how was my trip I will tell you horrible and I can’t recommend anybody, this company doesn’t have any personality at all

EWR
SAV
Okay 5.3

Quick flight.

The crew in Newark forced me to gate check my bag even though there were several empty overhead bins. I had 5 people in my party and we had only 2 bags. Absolutely STUPID.

EWR
SFO
Okay 5.6

Flights never leave on schedule and you’ll end up losing connection flight. Customer support has wait of 60 mins. Never ever flying again.

Worst airline ever. Surprise how is this company still in business.

Wed, Aug 29
LAN
Lansing Capital City
ORF
Norfolk
6h 11m
Sun, Sep 2
ORF
Norfolk
LAN
Lansing Capital City
6h 29m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 33,036 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MIA
SJU
Okay 5.6

Reliability that your flight will not be cancelled. Punctuality.

They charge you $125 for a dog in cabin (JetBlue and Southwest near $100, Frontier $75). There is NO benefit, even with this extra amount of money. I was assigned to enter the aircraft in Group 8... I suggest AA the benefit to enter (at least) in Group 5 for people with PAID in cabin dogs.

PHL
PIT
Excellent 8.0

Good flight overall

DFW
SFO
Okay 4.6

Entertainment system was up to date with personal screens.

Flight was delayed by an hour. The new departure time was moved twice after we were already invited for boarding. Attendants failed to communicate new times or make any announcements absolutely whatsoever. Just stood in line to board for almost an hour.

PDX
PHL
Good 6.0

Seats were comfortable, but stiff

Plane was way too hot inside and no eye masks or earplugs were handed out afaik. There was no beverage service, but this may have been due to turbulence.

JFK
LAX
Excellent 8.0

I missed both meals because I was asleep. I usually get woken up by the flight staff, but this time I just missed them. The first time, I woke up on my own to see everyone finishing their food, so I asked for a meal and I got one; the second time, I woke up to see the trash being collected, but never got a chance to ask for my meal because no member of the flight staff passed me again. I landed in LA at midnight and was starving.

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