Cheapest flight | $283 |
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On time every leg of the journey and exceptional staff at counter, gate, and on board. I haven’t travelled in US for a long time and was genuinely surprised how pleasant this was.
On time every leg of the journey and exceptional staff at counter, gate, and on board. I haven’t travelled in US for a long time and was genuinely surprised how pleasant this was.
Too many fees (but that seems to apply to all airlines nowadays)
Over two hours wait to get wheelchair assistance from arrival to the departure gate for LA was unreasonable even though there appreared to be heavy demand.
The flight and crew were fine. The entertainment- the sound was so bad through the headphones I could barely understand it and it was a show I had seen before. The food might have been fine but having to have an account with united in order to access the app in order to pay for the food was rage inducing. I had entered my credit card info at home and logged in as guest but that wouldn’t allow the “wallet” tab to open in the app. And then the wifi was so bad that it took about 45 minutes to fully log in and get all the info working at which time I missed the food. You shouldn’t have to give your address, email and phone number in order to get a hamburger.
Unfortunately our flight was delayed by 45 minutes due to Kate arriving aircraft. Once we stated everything was great.
Crew was unhelpful in boarding. Did not help passengers board and store bags efficiently. Did not alleviate tensions as passengers had to stow bags then return forward to seats. Baggage rules are unreasonable. Will fly southwest next time
Flight was absolutely sold out, so that just makes the crews job that much tougher. I will say people (customers) are behaving better over the last year.
I like the united App ,easy to check in and baggage.
Small plane (and thus a bumpy ride), small seats (and a large man next to me), absolutely terrible wifi, and no food options to speak of.
Flight attendant was sincerely mean -- a true disgrace to an otherwise pretty crummy company anyway. Really embarrassing. I actually feel bad for United.
Laramie (LAR)United States
Los Angeles (LAX)United States