Find Cheap Flights from Larnaca to Newark (LCA - EWR)

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Good to Know

Average Price:
$865
(avg. price over the last 2 weeks)
Good Deal:
$612
or less (round trip)

When to Book Flights from Larnaca to Newark

Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $612 or less.
The cheapest flight from Larnaca to Newark was found 1 day before departure, on average.
Book at least 1 week before departure in order to get a below-average price.
Morning departure is around 149% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Larnaca to Newark Flights

How long does a flight from Larnaca to Newark take?
An average nonstop flight takes 14h 25m, covering a distance of 5491 miles.
Which airlines provide the cheapest flights from Larnaca to Newark?
In the past 3 days, the cheapest round-trip tickets were found on SWISS ($499), Austrian Airlines ($507) and British Airways ($525).
Do I need a passport to fly between Larnaca and Newark?
Yes.
What’s the cheapest day of the week to fly Larnaca to Newark?
For Larnaca to Newark, Wednesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Newark back to Larnaca, the best deals are generally found on Monday, with Wednesday being the most expensive.

Book cheap flights from Larnaca to Newark (round-trip)

Airports
Origin
Larnaca
$499
only
$499
Destination
Newark
$499
only
$499
Wed, Mar 14
LCA
EWR
14h 25m
Mon, Apr 2
EWR
LCA
13h 55m
Trip: 20 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

ATH
ZRH
Excellent 10.0

Everything was great

Service was perfect Food was incredible Movies and entertainment high level

MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

JFK
GVA
Okay 4.0

Nothing.

The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.

ZRH
MIA
Excellent 10.0

Excelente

Excelente

Thu, Feb 1
LCA
EWR
28h 35m
Mon, Feb 12
EWR
LCA
13h 35m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
ZRH
NUE
Excellent 8.3

It was fine

VIE
SJJ
Excellent 8.0

My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport.

VIE
OTP
Mediocre 2.0

They cancel the flight without letting me know!

MIA
VIE
Mediocre 2.0

They are always delayed

VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

Mon, Mar 26
LCA
EWR
29h 42m
Tue, Apr 10
EWR
LCA
13h 50m
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

BUD
LHR
Excellent 8.0

Behavior of board personnel

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

Tue, Apr 3
LCA
EWR
31h 30m
Tue, Apr 17
EWR
LCA
23h 40m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Apr 25
LCA
EWR
15h 40m
Wed, May 9
EWR
LCA
14h 05m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
DME
ZRH
Mediocre 2.0

I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

MIA
ZRH
Excellent 10.0

The hospitality & staff were impeccable.

TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

Thu, Feb 22
LCA
EWR
28h 35m
Mon, Mar 5
EWR
LCA
13h 35m
Trip: 12 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
MIA
VIE
Excellent 8.0

I had double seat all to myself so that was nice.

The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent

ZRH
NUE
Excellent 8.3

It was fine

VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

ORD
VIE
Excellent 8.3

Flight

Not enough room in the seat

VIE
OTP
Mediocre 2.0

They cancel the flight without letting me know!

Mon, Mar 26
LCA
EWR
32h 25m
Sun, Apr 15
EWR
LCA
15h 25m
Trip: 21 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 3
LCA
EWR
29h 44m
Sat, Apr 14
EWR
LCA
13h 55m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
TLV
LHR
Excellent 8.6

Most things

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

LHR
SFO
Okay 5.6

Very big delay!!!

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Mon, Apr 2
LCA
EWR
15h 30m
Wed, Apr 18
EWR
LCA
29h 45m
Trip: 17 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

LHR
ZRH
Excellent 10.0

I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

Sat, Feb 24
LCA
EWR
28h 35m
Mon, Mar 5
EWR
LCA
13h 35m
Trip: 10 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
VCE
VIE
Good 7.3

flt was delayed 2 hours due to "employee meeting"

VIE
SKP
Good 7.3

Short flight

I have to pay for food or drink

VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

VIE
SJJ
Excellent 8.0

My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport.

Fri, Jan 19
LCA
EWR
25h 45m
Mon, Feb 12
EWR
LCA
13h 35m
Trip: 25 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 3
LCA
EWR
29h 44m
Sat, Apr 14
EWR
LCA
13h 55m
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LHR
FRA
Excellent 10.0

At security London Heathrow, it took 30 minutes for them to check 1 bag of ours! Almost didn't make the flight.

OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

PHL
LHR
Okay 5.0

I feel like the overall product is so devalued at BA these days. It just doesn't feel classy anymore. As opposed to Lufthansa, which is an example of a European carrier that cares about passenger comfort and experience. Also the typical circling of LHR to get a slot is annoying and makes me want to avoid BA.

LHR
EWR
Excellent 8.6

Most things

Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.

Tue, Apr 3
LCA
EWR
24h 15m
Wed, Apr 18
EWR
LCA
14h 05m
Trip: 16 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
VCE
ZRH
Good 7.0

See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs

A grown man coughing loudly during a 10 hr flight w/o once covering his mouth

DME
ZRH
Mediocre 2.0

I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!

LHR
ZRH
Excellent 10.0

I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!

JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

Sun, Feb 25
LCA
EWR
28h 35m
Mon, Mar 5
EWR
LCA
13h 35m
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
VIE
SKP
Good 7.3

Short flight

I have to pay for food or drink

VCE
VIE
Good 7.3

flt was delayed 2 hours due to "employee meeting"

VIE
OTP
Mediocre 2.0

They cancel the flight without letting me know!

BUD
VIE
Mediocre 2.0

My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ...

MIA
VIE
Excellent 8.0

I had double seat all to myself so that was nice.

The flight was delayed by 2hrs because of the strike - very annoying. The food was average for the plane foodn but the desert was excellent

Mon, Mar 26
LCA
EWR
29h 42m
Sat, Apr 14
EWR
LCA
13h 55m
Trip: 20 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LGW
ALC
Okay 4.0

Crew didn't reach middle of plane with Food & Beverage. Lots of fussy/serving of premium passengers but economy not really looked after. Was bashed into 3 times by same member of crew walking up aisle and not once apologised.

BUD
LHR
Excellent 8.0

Behavior of board personnel

LHR
BKK
Mediocre 2.0

Late BA flight made sure I had to wait 7 hours to catch and EVA air flight. I want my money back. I paid 1000 to flight British Airways not to be crammed on a flight as a show away. Super uncomfortable seat on EVA and a terrible experience. I fell on the plane.

Wed, Apr 4
LCA
EWR
32h 25m
Wed, Apr 18
EWR
LCA
14h 05m
Trip: 15 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

JFK
ZRH
Excellent 8.0

The crew took very good care of us with food and drinks

Updates by the captain about the situation were too few, too infrequent.

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

DME
ZRH
Mediocre 2.0

I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!

JFK
ZRH
Excellent 10.0

Crew was attentive and courteous. Everything from check in to landing was simple and streamlined.

Sun, Apr 15
LCA
EWR
28h 00m
Sun, Apr 22
EWR
LCA
13h 40m
Trip: 8 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

VIE
OTP
Mediocre 2.0

They cancel the flight without letting me know!

VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

ZRH
NUE
Excellent 8.3

It was fine

BUD
VIE
Mediocre 2.0

My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ...

Thu, Apr 5
LCA
EWR
23h 55m
Wed, Apr 18
EWR
LCA
14h 05m
Trip: 14 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5593 reviews
Overall
8.3
Boarding
8.3
Comfort
7.9
Crew
8.7
Entertainment
7.8
Food
8.0
ATH
ZRH
Excellent 10.0

Everything was great

Service was perfect Food was incredible Movies and entertainment high level

JFK
GVA
Okay 4.0

Nothing.

The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.

TXL
ZRH
Excellent 9.6

2 snacks .. friendly flight attendants .. early arrival

seat pitch a bit tight

NCE
ZRH
Excellent 10.0

Easy check in. Crew efficient and personal attention.

ZRH
TLV
Excellent 8.4

Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider.

Mon, Apr 16
LCA
EWR
14h 25m
Sun, Apr 22
EWR
LCA
13h 40m
Trip: 7 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2871 reviews
Overall
8.2
Boarding
8.2
Comfort
8.0
Crew
8.5
Entertainment
7.4
Food
7.5
VIE
EWR
Okay 5.0

Entertainment options are limited. Austrian flight attendants were quite grumpy on this flight.

ZRH
NUE
Excellent 8.3

It was fine

BUD
VIE
Mediocre 2.0

My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ...

VCE
VIE
Good 7.3

flt was delayed 2 hours due to "employee meeting"

VIE
PEK
Excellent 8.0

Plane was half empty, so we could sleep on three middle seats

I would expect more (and better) food for 9 hour intercontinental flight

Mon, Apr 2
LCA
EWR
29h 44m
Thu, Apr 19
EWR
LCA
12h 30m
Trip: 18 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14012 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
OTP
LHR
Mediocre 3.6

No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!

LHR
SFO
Okay 5.6

Very big delay!!!

PHX
LHR
Mediocre 2.0

1. Plane engine set fire while taking off... leaking fuel. 2. My bag fee was waived, but the next day after being grounded and put in a cheap hotel for the night, I was RECHARGED $100. 3. They knew my flight left at 9pm, still gave me ONLY 1 hotel voucher so I was kicked out of the hotel at 12pm with NOWHERE to go for NINE HOURS with 125lbs of luggage. 4. They provided a good voucher, but the cheap hotel they put me in didn't have a kitchen, USELESS. 5. The flight was LATE getting to London the next day and I missed my BRITISH Airway connecting flight to Thailand. Had to wait another 7 HOURS to get a flight out. 6. Terrible service, over priced and rude agents. The agent told me " I don't know who waived your fee yesterday, but I'm not." Cold, considering the plane I was on the day before was shooting fire about to explode. 7. I was rebooked no choice of seating or consideration.

LHR
SEA
Excellent 8.0

Behavior of board personnel

The delay in London

LAX
LHR
Mediocre 2.0

The woman at the check in desk worked patiently with us until she found us an alternate route. We werare given food and hotel vouchers to get us through the night.

Our British Airways flight was downgraded to a smaller airplane and we were not informed of this until we were in an hour in to waiting in a very long line to check in at the airport. We were unable to check in online the night before but not told why, and then we were unable to check in at the electronic kiosk at the airport but also not told way. When we got into the very confused and long line at the check-in desk 2.5 hours before our scheduled departure, we waited for almost an hour before anybody told us what was going on. They then told us that the flight has been downgraded to a smaller airplane, and that the agents were individually looking into rerouting passengers as they came up to the desk. Yeah sure does that the flight would not leave until everything was resolved and that people who had purchased their flights earlier would have priority. We then waited another 1.5 hours before it was our turn to speak to an agent at the desk. She told us that we would definitely not be getting on the flight because we had not checked in in time, which we had been unable to do. She then worked on rerouting us and offered us what sounded like an excellent flight option direct to Amsterdam on KLM the following day, however when we went to KLM to check in for the flight they said it was overbooked and we could go standby but we would not be guaranteed seats. We went back to her again and she eventually booked us on a Delta flight through Salt Lake City leaving the following day. We are currently in Salt Lake awaiting our flight to Amsterdam. This gets us to Amsterdam 12 hours after planned, Shortening our vacation with friends and causing us to miss events that have been planned. We are very upset that there was no information provided to us earlier and that British Airways did not, as is customary, first seek volunteers to take later flights, before bumping people off due to a lack of seats on their available plane. Instead they gave priority to people that had paid more money to check in with priority. We booked our flights 3 1/2 months ahead of time and feel that we were grossly AND unnecessarily put out by the actions and lack of communication throughout the process with British Airways.

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