Cons: arrived late to the airport (my fault) but still in time to make flight. online check in wasn't working the day before. kiosks at airport wouldn't print a boarding pass although it said i was already checked in and nobody was at the desk to print me a boarding pass. dissapointing experience to say the least. ended up missing my flight and only being refunded the tax (about 20% of the total ticket cost)
Jan 14, 2016
Cons: This flight was smooth and the staff was friendly.
Good value for money, prompt and efficient
Nov 24, 2015
Pros: Check-in kiosks were working, easy to use and quick. The ground staff and cabin crew were professional and polite.
Cons: Food and beverages were offered only once, meaning I had one partial glass of water on a 2-hour flight.
Short and sweet
Nov 29, 2015
Pros: Automated check in was quite easy. Boarding was fast and we left on time. Flight crew was professional. I would fly SAS again
Jan 04, 2016
Pros: food was decent, more recent tv/movie system than my first flight.
Cons: lost my bag, no updates 24 hours later
had to pay for alcoholic beverages on 9+ hour flight
ARL and COP is nice airports, easy to manage.
Nov 12, 2015
Pros: Short stop at COP. Short walk between flights.
ttoo little food and non functioning film system
Nov 22, 2015
Cons: the movie sytem in ancient; hardly works;
It starts all films at the same time; so switching to a new movie is impossible as one may just get the middle or the end.
Movies start 30 minutes after take off!! Other airlines did this 10 years ago and all this in a new Airbus. Other Airbus planes have a better system. Also the system stops 30 minutes before landing. Again this was a decade ago.
What the food is concerned you feel you are in Ryan AIr on a European flight if you are in Economy. You are aloud water and One drink. Everything snack and treayt need to be bought.
Again, SAS gives the impression of a budget , petty carrier. Why?
Dec 06, 2015
Pros: The new cabin was great. Much better entertainment system and seats
Food and service was also top notch.
Posted by: Anonymous,
Dec 11, 2015
Pros: The flight crew was good and polite. they served us well over a very short flight.
Cons: The aircraft was old and obviously used for short flights. the cabin fittings (tray tables) did not work well.
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