Because the company delayed Btish- Spirit did not come in time. We missed the connecting flight. So instead of arriving at 9 am B16-8laorlndo, we arrived at 10:30 at night. (They offered us tickets to and from Puerto Rico to Orlando)
Just a shame and want everyone who flies with the Spirit knew better than to fly them
plane was fine. boarding was fine. everything was just ok. at least we didnt crash.
you get what you pay for with spirit but when you factor in all the hidden fees- bag fee and seat fee its same price as southwest or jetblue. you have to pay extra to select your seat, ranging from approx $19-$9 on my flight, never heard of that before. it is what it is. i know next time ill just book with united, jetblue or southwest to have a nicer plane and a direct flight.
Having to pay for my carry on was a bummer. And I forgot to print my boarding pass and they charge you $10 to check in at the airport and print a pass.
Not one thing. I will never fly this airline again.
It is one thing to experience a delay, but quite another thing when the airline staff is constantly misleading you and not keeping customers updated. I also didn't like paying $36 for a very small carry-on bag, having no internet option available, dealing with a testy flight crew, and not being compensated in any way for an over three hour delay which was entirely due to the negligence of the company's staff. Not even a complimentary bottle of water was offered for our inconvenience.
No free water in a 4.5hour flight. 40$ for a max. 40lb checked bag during online check in. Ridiculous! Unfortunately I dint know it before, Kayak should write all this right on the booking page that this airline is the worst ever and that you have to pay for EVERYTHING on top. The would even charge you printing boarding passes instead of using passbook, are we in 1900?!
Never again!
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
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