Not one thing. I will never fly this airline again.
It is one thing to experience a delay, but quite another thing when the airline staff is constantly misleading you and not keeping customers updated. I also didn't like paying $36 for a very small carry-on bag, having no internet option available, dealing with a testy flight crew, and not being compensated in any way for an over three hour delay which was entirely due to the negligence of the company's staff. Not even a complimentary bottle of water was offered for our inconvenience.
No free water in a 4.5hour flight. 40$ for a max. 40lb checked bag during online check in. Ridiculous! Unfortunately I dint know it before, Kayak should write all this right on the booking page that this airline is the worst ever and that you have to pay for EVERYTHING on top. The would even charge you printing boarding passes instead of using passbook, are we in 1900?!
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