LEX - ORD

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LEX — ORD
Sep 29 — Oct 61
Round-trip
1 adult
Economy
0 bags
From?
To?
Wed 9/29
Wed 10/6

Good to know

Low season

JanuaryBest time to beat the crowds with an average 19% drop in price.

High season

MarchMost popular time to fly with an average 19% increase in price.

Average price round-trip

$251(avg. price over the last 2 weeks)

Good deal round-trip

$197or less

Good deal one-way

$265or less

When to book flights from Lexington to Chicago O'Hare Airport

Estimated round-trip price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $265 or less one-way and $197 or less round-trip.
  • The cheapest flight from Lexington to Chicago O'Hare Airport was found 89 days before departure, on average.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be February, March and April. The cheapest month to fly is January.
  • Morning departure is around 38% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Lexington to Chicago O'Hare Airport flights

  • American Airlines, Japan Airlines and Alaska Airlines have all waived their change and cancellation fees on flights from Lexington Blue Grass to Chicago O'Hare Intl. Confirm policies on booking site.

  • Direct flights cover the 323 miles separating Lexington to Chicago O'Hare Airport in about 1h 30m.

  • There are 45 nonstop flights per day traveling from Lexington to Chicago O'Hare Airport, for an average of 316 flights per week.

  • In the past 3 days, the cheapest one-way tickets to Chicago O'Hare Airport from Lexington were found on American Airlines ($152) and United Airlines ($260), and the lowest round-trip tickets were found on United Airlines ($168) and American Airlines ($175).

  • Even though you are not required to have a passport, keep in mind that an official ID is needed to board the airplane.

  • Lexington and Chicago O'Hare Airport are connected by different airlines. The airlines that fly that route the most regularly are Alaska Airlines (6 flights per day, United Airlines (6 flights per day), and Air New Zealand (6 flights per day).

  • Your flight ticket price will generally be cheaper if you fly to Chicago O'Hare Airport on a Monday and more expensive on a Wednesday. On your return trip to Lexington, you should consider flying back on a Thursday, and avoid Wednesdays for better deals.

  • Lexington airport is called Lexington Blue Grass and the only airport in Chicago O'Hare Airport is Chicago O'Hare Intl.

  • KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Lexington to Chicago O'Hare Airport.

  • KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Chicago O'Hare Airport from Lexington is likely to change within 7 days, so travelers know whether to wait or book now.

  • Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Chicago O'Hare Airport with an airline and back to Lexington with another airline.

  • Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Chicago O'Hare Airport from Lexington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.

Top 3 airlines serving Lexington Blue Grass to Chicago O'Hare Intl

Scores according to KAYAK customer reviews
7.9
DeltaOverall score based on 29860 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Airline reviews


Read more about Delta


Pros: I was moved up to comfort instead of main cabin.
Cons: The wifi didn’t seem to be working on the flight even tho it said it was equipped.

Pros: Crew was awesome!
Cons: The boarding did not go on time. An announcement about why would have been nice. Still made it on the flight on time.

Pros: Same crew and great experiments again
Cons: Nothing

Pros: Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe.

Pros: Very controlled and safe Covid procedures. Outlets and screens at every seat.

Pros: Felt very clean and so glad they are not selling every seat

Cons: People wiping down their seats during the flight .... how silly

Pros: great everything!

Cons: Not delayed

Pros: It was all good glad the last leg of the trip was pleasant.

Cons: Nothing

Pros: Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!

Pros: Nice crew
Cons: No leg room for 6’6” person.

Cons: The unfortunate delay prevented me from attending my grandmother’s wake. Fewer delays would be helpful.

Pros: The crew did their best to deal with delay.
Cons: There was an absolutely awful job done by both Delta and Kayak of informing us if additional delays, new gate assignments, when the plane would be reboarded. Also, people were quite angry that the plane had to be cleaned between the time we got off and the time we reboarded. Just get us home.

Cons: No sandwiches for sale just snack boxes

Pros: The fight was very professionally carried out.
Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Pros: It was ok
Cons: Seat the family together

Pros: The crew and the comfort plus seat

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Cons: Smooth on time flight

Pros: The crew really kept us updated on the many delays.
Cons: There were SO many delays and they kept changing. At one point we got on and off the plane.

Pros: Everything was good except boarding was delayed several times and even after everyone had boarded. We arrived 2 hours behind originally scheduled time as the result.
Cons: Delta needs to try harder to minimize flight delays.

Pros: The seats were ok.
Cons: The flight was delayed over 3 hours so I missed my connection in Chicago to Seattle. I’m now stick in Chicago overnight and have to be on a 6 am flight tomorrow. The Delta staff at LaGuaurdia was extremely rude and not helpful at all. Hate Delta......

Pros: Fast boarding, friendly crew, and comfy seats
Cons: It was pretty bumpy and a few times we changed altitude very quickly

Pros: I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again.
Cons: Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America.

Cons: Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold.

Pros: Clean plane, the seat felt roomy. Smooth ride and the captain communicated clearly.
Cons: It felt super hot and I wish there was food included in such a long flight.

Pros: As usual great staff and awesome entertainment/connectivity
Cons: Due to weather & maintenance flight was delayed for IFR release & fuel temperature gauge issues. Staff was very helpful. Would have appreciated a drink voucher. Some unprofessional passengers took their frustrations out on the flight attendants.

Pros: Excellent gate personnel, spacious and clean plane
Cons: Some crew members were a bit curt

Cons: Over an hour delay before boarding due to supposedly bad weather. Because flight was overbooked they were offering $400 gift card to change to standby on another flight. If you didn’t make that flight (evening), you’d be confirmed on a flight the following morning with one stop in Detroit (we booked a nonstop to Chicago). Uh, no thanks. Then to top it off, we’ve landed and been told that it will be at least an hour before we can deplane due to no availability at the gate (it’s 1145 pm right now). All this plus their new policy of not allowing us to select our seats because we bought the cheapest tickets. Really Delta? You go ahead and cater to the rich and I’ll choose to fly with another airline.

Pros: Crew friendly
Cons: Middle seat with no option for me to move

Pros: Movie
Cons: Break downs again... At least this time they found another plane.

Pros: I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated.
Cons: I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part.

Cons: Too tight and seats not comfortable.

Cons: Delayed

Pros: The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!
Cons: The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor.

Pros: We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!

Pros: Accident on way to airport, so I showed up to check bags 45 minutes before flight time. They said they couldn't get the bag to the plane..in 45 minutes? So, they put on the next flight... 6 hours later. Said I could fly without the bag... uh, no thanks. They would not look for alternatives without charging me more. Flight attendants were crabby, otherwise everything was fine. I flew British Airways a few months ago. Night and day. Seriously. Delta does not even approach having good service. There was no comparison to British Air--- Delta is not in the same league.

Pros: Airline stewards were very friendly and pleasant.
Cons: We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare.

Cons: Very uncomfortable, seats did not recline and seats way too close together.

Pros: Entertainment options weren't bad. Most of the crew was polite other than one flight attendant who seemed ambivalent and unhappy to be there.
Cons: Three hour+ flight and just one tiny bag of pretzels? And no lemon or lime wedges on the beverage cart? Plus, I have to pay extra for one checked bag. I will only fly Delta if I have to in the future. Subpar airline.

Pros: What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding
Cons: What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket

Pros: I was notified about the delay via text before I left for the airport, which was nice. I would not have checked my email.
Cons: Delayed for over 2 hours. I have never flown Delta before this flight and it wasn't a great representation. The flight attendants were nice but I was in a seat near the engine and it was making really weird noises. I fly almost every two weeks, so I'm used to engine noises but this was one of the loudest/most rickety sounding flights I have ever been on.. and I have flown Spirit a few times. It just didn't feel safe. Landing scared me a little too as I have landed in O'Hare countless times and have never flown so low to the highway upon entry. It felt like we were only a couple hundred feet above the cars.

Pros: Great short trip with an attentive crew.
Cons: Seats were a bit uncofortable and small compared to previous flights.

Cons: Unnecessary flight cancellation. I had friends taking the same flight at the same time at the same airport from different airlines and they came through for their customers. I received no consolation it assistance with overnight accommodations.

Cons: The flight attendant looked like she was mad throughout the whole flight

Pros: We were delayed due to weather and Delta brought a cart of snacks and drinks over to the gate for us.

Pros: First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi.














Cons: Our flight was cancelled til 24 hours later. And then delayed two more times before we were able to fly out. Very frustrating experience

Cons: The customer service desk!

Pros: empty plane
Cons: food

Pros: Nothing
Cons: They didn’t even offer water to drink and came up and down at least 8 times to collect garbage. What garbage you haven’t offered us anything to throw out. They announced for their crew protection service may be slightly different if there is turbulence whatever

Pros: Crew was great.
Cons: Need better snacks on American.

Pros: The seats were comfortable
Cons: Everything was fine

Pros: The crew was very friendly as well as the pilot after we had landed. Also was nice they gave us each a little water in a plastic bag as well as a snack
Cons: Not much anything can be done to make a flight better with Covid. Masks have to be on, no drink options available anymore.

Pros: Everything was great. But the American Airlines can improve on not letting non-first class passengers use the restroom up front.
Cons: The food! Bring back real food please

Pros: Bags are no where to be found after landing 25 minutes ago

Pros: That the flight was a very reasonable price
Cons: The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me

Pros: Great customer service
Cons: Nothing that I can address everything was good

Cons: No social distancing due to all of the seats being booked. My significant other was moved from her seat to another one across from me which was unfortunate.

Pros: Yes they were amazing and the seats were comfortable.

Pros: Everyone was well behaved.

Pros: Crew was great
Cons: Not operating in any way like there is a pandemic going on. Both overbooked flights. Put everybody too close together and then spouted a bunch of social distancing. All words no action. No sanitizer or wipes offered. No amenities.

Cons: Seat choice flexibility, but it was basic economy...

Pros: Crew was nice
Cons: Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart

Pros: Always a friendly crew
Cons: A slight delay that they could have been quicker to alert us of

Pros: Staff was nice.
Cons: Nothing really

Pros: crew was nice and friendly and the plane landed earlier than estimated.
Cons: Middle seat was occupied on my flight.

Pros: On time and great crew

Pros: The employees were friendly and helpful.
Cons: We haven't made it to Rochester as intended. It is covid time and our flight had mechanical difficulties. The airlines has provided vouchers for hotel and dinner.

Pros: The flight was much awesome
Cons: The Frodo add more food please

Cons: Boarding slow

Pros: We didn’t crash and die. That’s the only positive.
Cons: Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced.

Cons: As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment

Pros: I liked the room.
Cons: There was no entertainment. Could not get seats together.

Pros: Flight was comfortable and enjoyable. Entertainment was great lots of films to choose. Service by the flight crew was excellent
Cons: Nothing

Pros: This was a nighmare!
Cons: My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone.

Cons: American Airlines has terrible customer service. We were unable to board our flight at the Philadelphia airport because when we arrived (almost 2 hours before our flight) the ticket counter was already closed for the evening. No one from American Airlines could help us. We were left stranded at the ticket counter until it reopened at 3:15 am. We are very disappointed and disgusted with the poor service we received from American Airlines. After hearing multiple horror stories from others, it is safe to say we will never fly that airline again.

Cons: The vegetarian meal is always vegan, I miss the dairy :(

Pros: Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!
Cons: Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!

Pros: Entertainment on screens
Cons: The gate agent made us starting in boarding group 6 out of 9 to check sizes of bags in the size box and she got into a verbal fight with another passenger. One guy told her she could board but the gate agent said no it didn't fit and she couldn't board. Then the agent claimed she had to gate check her bag and claimed there were no overhead spaces left. So everyone after that had to gate check. When I boarded there were at least 8 empty bins and I had not even gotten to my seat in row 22. The gate agent lied and slowed down the entire boarding process because she want to win a fight and show dominance over a passenger.

Cons: A passenger caused a delay in security, and as I'm rushing for the gate, the agent closed the door and told me I couldn't board. She then marked me as a no-show, while she was standing right next front of her. I had to spend the next 4 hrs on the phone, trying to get my tickets sorted out. Then, upon arriving at Heathrow,... No luggage. They told me it was still in Chicago. Upon finally receiving my bags, I find them full of sawdust and sand, and several items damaged. I will NEVER fly American Airlines again, and I will highly recommend to my friends and family to avoid them like them plague. Horrible service! Nothing but a run-around and not once did the agents apologise, even after admitting that my problems on this journey were due to a mistake made by one of their agents.

Pros: The flight was quite emty and instead of packing everyone in the same area, we all had a row for ourselves which was very enjoyable. Flight crew was very nice
Cons: The interview by a British Airway agent before the flight. I have been to the USA many times and I totally understand this type of interview, but the agent was aggressive, asking questions that were totally irrelevant. She did not even care about why I was going to the USA or where I was staying. Se was rude and I was really unpleased by her attitude saying it was British Airways way off doing interviews. Again I have had many interviews before flying to the USA, never been a bad exerience before

Pros: Boarding and flight were on time.

Cons: My flight was delayed 4 times from Columbus to Chicago due to an ATC issue in Chicago. On the 4th delay announcement I had to rebook my international flight for the following day because my connection was leaving Chicago while I was still in Columbus. I had to rebook and get a hotel for the night on my own expense since American Airlines won't pay if it is weather related even though the weather was not the issue, rather air traffic control. The plane we got the next day was a smaller uncomfortable plane with zero entertainment and a crew that projected they would rather be anywhere else. I don't blame them, my experiences with American Airlines had been progressively getting worse.



Cons: A longer trip.

Cons: Boarding was extremely slow and we arrived 1 hour late

Pros: screen in the seat to watch movie

Pros: Nice staff
Cons: Cleanliness. There was a ton of garbage in business / frost class back pockets. Seats were dirty. Tray tables were dirty. Not the best entertainment options.

Pros: Na
Cons: Na

Cons: Ohare baggage claim. I was first class and my bag came out last

Pros: Seats were comfortable and the way the seats are designed works great if someone on front reclines. It does not construct your legs or space in front of you
Cons: A sandwich or something of the sort would have been good

Cons: You take my money for nothing yu stolen my money why why you kayak my husband doesn't travel from Desmoines he is not in system why ????? bring my money back to my account aa

Cons: Wifi. Cleaning out back pocket of seat

Pros: The airline nore the airport were making people follow covid guidelines.

Pros: Flight was canceled.

Cons: I choosed this very very expensive flight because it was so import to be home in CPH at 9.00 for an important meeting. My flight from Chicago was delayed and nothing was done by the pilots to arrive on time. Despite the delay, I managed to arrive on time to my Connecting flight to CPH - only to realize that I was moved to a later flight. Now I have spent 2.300 USD on a poor flight that do NOT bring me to my destination on time. I am a frequent flyer, and will do everything I can Avoiding United going forward. Never United again

Pros: The check in process at LAX was very efficient and smooth. and the crew on the plane was very considerate. And the tv system on some of the planes is very enjoyable.
Cons: There was a technical issue on the plane so they had us get off and wait hoping they could fix the problem. It turned into a 3 hour wait. They covered a meal for us which was good and gave us $50 off our next flight. But I’m not sure I want to book united again. The lady at the service desk was not very patient (which is understandable since a loy of people had to rebook their connecting flights). But I was smiling at her and just asking how to go about changing our connecting flights and she seemed a little bit ready to get rid of me. And the next plane we got on, one of our tv screens didn’t work. And the connecting flight was delayed also because of a technical problem.

Pros: Cabin cleanliness is below average
Cons: Cabin service is average

Pros: Rude gate staff. They were being very condescending in their tone while saying perhaps appropriate information. This occurred starting when one woman got in line. The sign kept changing...her accharine like tone telling her that boarding would begin at 1130 was unnecessary. Communicating with foreign passengers whose flight had been rebooked to this flight was very poor. Instead of asking them for the name of their baby, the gate employee kept asking them for the lap child name! This occurred over and over until finally they asked for the bany's name. The lady who is from Chicago started practically wagging her finger and just saying NO! to bags that might be too large. How she did this was overly rude even when the bag fit in the metal sizer!
Cons: Sorry....above is what I did not like. I like that my bag was shifted away, tagged and put on board...made it to Rome! Flight staff very professional!

Cons: To whom it may concern I had booked flight from Casablanca to Chicago via Frankfurt , on May 6th , by Lufthansa, two hours before the flight , at the counter in CMN , they notified me , that the flight , is over booked , and I can’t catch this flight , and they offered me different difficult options, , till the flight boarded , they offered me one of the most inconvenient flights , and reward me some amount , in this case : I missed my flight which accordingly , lose my appointment , and lose my business. I frustrated with this decision at late hours . I asked full consideration of all the difficulty situation and the turbles they put me .

Pros: The leg room and comfort in economy, for a 767, were surprisingly good but the quality of screen and entertainment was lacking. The screen on my iPhone is bigger than the screen on the seatback which if compared to other airlines is not up to the mark. The lack of facilities to charge things like ipads or iPhone was disappointing.
Cons: The seat comfort was good as was the legroom in economy. The crew were friendly and helpful and I found the overall experience good. If Unitied could build on that and just offer power (even usb) and larger screens they would be onto a winner.

Pros: Good. Seating. Not too crowded
Cons: Na

Pros: bad movie choices

Pros: The flight was smooth. Boarding was a bit nerve wracking as a neighboring bin was not closed completely until just before take off.
Cons: The bathrooms were poorly maintained. There was no toilet paper and there was tons of paper on the floor. I was anxious that a piece of TP was going to be stuck to my shoes when I returned to my seat. The flight crew did clean it up. I'm not a frequent flier, but was taken by surprise that I didn't need to check in before getting to the airport. I was amazed that the airlines take it upon themselves to assign seats. I think that's a poor decision as a mom and her 2 small kids were scattered about the plane. Fortunately, people were willing to shuffle around to allow the mom to sit with her kids.

Pros: Not much to like on United. The boarding was the best part as the staff were somewhat helpful.
Cons: One nice flight attendant out of the five I interacted with. I'm flying United less and less because the service just sucks.

Cons: There was no entertainment available on this flight. It's a short flight so I don't expect any, however, I continued on to Phoenix that day from Chicago and that is a long flight. I expected free entertainment on that flight, as it was afforded on the flight on the Phoenix to Chicago leg of my flights earlier in the week. The Chicago to Phoenix had entertainment offered but it there was a fee, which I didn't appreciate and did not take part in. I looked around me as much as possible and didn't see anyone else pay for entertainment. Having in flight movies and TV available for feee is a great incentive for flying with United. If these long flights in the future are pay for view, I will not be flying with you when there are alternative carriers who do provide free entertainment. Thank you.

Pros: Punctual flight and not filled to last seat. Excellent amber beer.option, no extra charge for beer or wine. Crew members were friendly and eager to please. They were happy to supply extra snacks and coffee or water between regular service. Seat reservations were properly done (unlike a flight in June on Etihad).
Cons: In boarding, putting groups 3, 4, and 5 in the same line works poorly. Location of electric outlets needs better (i.e. some) documentation; had to ask crew. The heat fluctuated between too warm and too cold; had to put on and take off a fleece every 10-15 minutes. Chicken option for dinner rated spicy, so had to opt for pasta. No Asian options on flight from Japan; sad. So-so movie selection, controlling screen not very easy, screen often too dark. The list of movies in the United Magazine was incomplete and inaccurate. The size limits on carry-on bags and personal items was smaller than other airlines, unnecessarily so for the latter given the size of the space under the seat in front. United is inconveniencing customers without any justification.

Pros: Excellent flight
Cons: At check in time being told I needed a eta visa to enter Canada!

Pros: The staff all the way through were awesome. Facilities were clean and as expected.
Cons: Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch.

Pros: It got us from a to b but not much more to be said!
Cons: The idea of the entertainment system broadcast to your hand held device is fine - it didn't work for me though.

Cons: Confusion and lack of communication about the extra screening process in the airport right before boarding. No information provided ahead of time, to alert me to arrive at the boarding gate early for the extra screening. After I passed through the extra security screening at the gate in Munich, and then went to the counter to complete the extra passport check and security questions, I was asked to step aside and wait. No one told me why. I had to insist on an explanation to the airline staff, and realized there was a mistake - they thought I had not gone through the extra security screening before going to the passport check counter, but I had. This created extra stress and delay for me, as this took place when boarding had started. Respectfully, I suggest that staff is more communicative.

Pros: Both flight were delayed and I had to reschedule my flights and miss my arrangements.
Cons: It looks like that there is no respect for Time .

Cons: I don't understand the purpose of basic economy. I bought my ticket months ahead of time and paid over $300 for it. Only to find out when it was time to board that I wasn't guaranteed a seat. EVEN THOUGH I BOUGHT A TICKET AND IT WASNT CHEAP. I was put on a waitlist and finally got a ticket after boarding was supposed to be over. I was appalled by the whole thing. Doing away with basic economy or just giving those who buy those tickets the basic rights that should come with an airline ticket should be considered. How can you deny someone a seat if they bought a ticket months ahead of time? What if I wasn't lucky and couldn't get a seat? Wait until the next flight hours later and get put on a waitlist there too? Something needs to change.

Cons: Leg I was only offered economy. Not plus

Pros: No entertainment due to short flight

Pros: The attendents were helpful and nice except in the situation I've listed in dislike. The plane left on time and arrived early and we didn't have to wait 20 minutes for a gate to open up.
Cons: I chose the back window seat right in front of the restrooms. Crewmember even said it was the worst seat in the house. Although I didn't pay to upgrade, thee were available seats up there. The attendant even said she would ttry to move things around once people were seate without anyone asking. She just knew our row was going to be uncomfortable.. I am tall with big shoulders, the gentleman next to me was large. All that I ask is the attendant come back after all is settled and explain that it wasn't possible to move things around. Although, if there were seats available I should have been offered a different seat. I have flown a lot on different airlines. I've flown on a 15 hour flight overseas. This is BY FAR the most uncomfortable I have EVER been.

Pros: Not happy. Can't afford such high fees to reschedule flight to see my 82 yo parents. I would have to fly first class to have room for my broken leg now. Doctor won't approve flight since this just happened 3/28/17. But, I can't pay so much more to fly home after surgery....near the holidays. Just makes me sad. I had insurance on 1 flight so i hope i can get 1/2 of my ticket price back. Yup, I messed up the insurance on the 2nd flight. My bad. So I'm out for 1 ticket, and a broken leg and torn ACL and I didn't see my folks. Can you do anything to help me, United? Please? Thanks. Pretty tough week.
Cons: Will be disappointed if you don't try to help.

Pros: The experience was bad all around. The flight crew was understanding and sympathetic to the situation but offered no concern.
Cons: The gate agent was not helpful when my flight was running late and was going to miss my connection in Chicago. 10 mins is not enough time to taxi to the gate unload and get to my next flight. The doors close 10 mins before even if it was the next gate the door would have been shut. Had to reschedule flight for not the same day or the next day but two days later! During flight my inflight drink was evening coffee and tasted old as if it had been sitting for a while. Was sat next to a sick ER nurse who was coughing and sneezing in and around the open cup. I was sick for 8 and half days following the flight.

Cons: Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection.

Cons: This airline is so beyond awful. American has the most janky planes, uncomfortable seats, and worst service on the plane. I had to beg the flight attendant to get me a wine because I was asleep when they came by and missed them by not even a half hour... She acted like it was so hard and it took asking 4 times and finally just asking another person. I was so annoyed. They also have shitty food selections per usual. Who chooses those snack items?! They clearly have no taste. I was miserable the whole flight. I usually am not a miserable traveler so this isn't just me being negative, I seriously may write one review every few months, only if something is really good or really bad. The fact that I'm even taking the time to write this says a lot!!!

Pros: The crew was very friendly and efficient. They were extremely helpful with our requests. The entertainment was good, I was able to watch a movie the whole flight home.
Cons: We were expected to land at 5pm and did not land until 5:20pm. Upon arrival, the line to immigration was ridiculous. The machines were super slow and kept freezing. It took an hour before we could get to the X-ray line. At this point we had already missed the original time of our flight. Luckily the flight was delayed 30 minutes. After going through the x-ray machines we ran to our gate only to find out it had been changed and delayed again. We made it to our flight which was now rescheduled to depart at 7:23pm. After sitting in the plane for 45 minutes we did not depart until 8pm making our landing 2 hours after the original time.

Pros: Everything went fine no problems and it was XMAS eve

Pros: Absolutely nothing
Cons: If nothing else United has been consistent in their late departures and arrivals backed by absolute lies about the reason for delays. Staff says one thing then Pilot says something completely counter. Then the lack of any sort of heartfelt appology adds to the insult. Every flight was overbooked by at least 5 people. Total incompetence. Moreover, United has made profit so obviously more important than client comfort. The seats were similar to a straight back Dining room chair except with your knees in your chest. They even took away the seat back pouch as a smal comfort to place items to be replaced with an 8 inch high mesh that fits nothing larger than your cell phone. A 6 hour flight and 1 drink service with 1/2 glass of soda. Pay $7.99 only to find out that video does not work through Canada which was the majority of the flight

Cons: I don't think I will be choosing to fly with United going forward. The staff at the desks were rude and very short. I had a layover in Chicago and did not receive any notification that my flight was cancelled due to maintenance. I went to each desk to try and find an associate and no one was available to help the several individuals wondering how to get switched to a new flight. All of us were just given a phone number to call. Once I found someone thy told me that there was no seats available on any of the flights. They found one seat on a plane that was going to laguardia instead of my destination of Newark and then proceeded to tell me that my bags will still go to Newark and it was my job to make sure I filed to get them. (Same thing happened the last time I flew with United) I'm very disappointed all together with how I was treated as a customer.

Pros: Flight left and arrived on time. Good service on board.
Cons: For boarding at the gate, attendant scanned boarding passes at one terminal and asked passengers to board next to another terminal across the room. Anyone could have walked onto the plane without a boarding pass, which seems to be a security concern. It felt as if I was seated over the rear wheels of the plane. During taxi and takeoff, there was an irregular bump that made a noise and vibrated the plane every second or so, and sped up as the plane sped up. I was concerned that something was the matter with the tire or wheel.

Pros: The flight was bumpy but otherwise pleasant
Cons: There was a rude passenger that yelled at me as I was exciting the flight suggesting that I cut her off as we were getting off the plane thinking that I took her bag. It was outrageous and completely ruined the flight for me. I realize this has nothing to do with the flight but it just made me feel so crumby and attached that I felt the need to share it. Also the leg room was a joke. We barely had any room to move. I probably won't fly coach on united again due to the bad taste it left in my mouth. Unfortunate because it's hub is in chicago.

Pros: Ticket agent got us on a Delta flight.
Cons: Flight was cancelled.

Pros: Nothing much
Cons: Your refund or rescheduling policies.

Cons: No free wifi. No free entertainment. Smaller than a kids small fruit snack bag of trail mix for a 4+ hour flight. Gate issues delaying our boarding-resulting in late take off.- and delayed transit home to last available route of the night- thank goodness!

Pros: No delay! Earlier then expected.
Cons: Not to comfy.

Pros: We didn't crash
Cons: The gate attendant reopened the plane for the man in front of me because he had one book bag and refused to let me on because I had two. The room and taxi voucher were adequate. But $30 in food vouchers doesn't get you very far in an airport. Also that's just enough to survive the lay over that was caused by your maintenance issues. Your attendant then tried to put me on standby all day the following day with a guaranteed flight at 8pm. I then asked him to check other airlines and was able to get an 8am one. The sheer lack of customer service is impressive. PS if your airline screws up, the least I deserve is a seat upgrade or some free sky mile points.

Pros: NOTHING.
Cons: We had a confirmed reservation on tickets that I bought months ago. However, when we went to get our seats, the flight had been oversold. We were involuntarily booted off the flight- even though one on standby got a seat, and another person did not show up- we could have gotten on the flight! We were heavily compensated and the staff were as generous as they could be, but it was completely frustrating and upsetting when you have to go through that, after ahead time planning to be booted off a flight like that.

COVID-19 information

Safety measures for airlines flying from Lexington to Chicago O'Hare Airport

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Lexington - Chicago O'Hare Airport Flights

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