Find Cheap Flights from London Heathrow to Rome Fiumicino (LHR - FCO)

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

Beverage and food service was good. Crew was polite and helpful. Everything on time and well organized.

Airplanes are just uncomfortable; no getting around it unless you fly furst class and I don't have money for that. There was a tad more leg room on BA and that was appreciated.

Everything else.

Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination.

The helpful crew on the ground in athens

Delay, change of gate, crew on ground helpful but crew on board was not polite at all.

Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again.

The plane had terrible sounds on the taxi that were never explained

When boarding I was encouraged to check my hand luggage and was told that there was no room on the plane. After boarding and seeing several empty overhead bins I felt that I had just been lied to. And to add injury to insult when I arrived in Rome, my checkled bag did not. I had to wait at the airport for the next London flight arrival to get my bag. I used to like BA but will be looking for other airline carriers to travel on in the future.

Left on time with no delays.

Delayed in airplane upon landing in Rome. Barely enough time for connecting flight.

Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.

Nothing stood out as spectacular - it was a basic flight from A to B, but everything went smoothly and we arrived on time.

The breakfast croissant was very uninspiring.

The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience

The plane was well equipped and clean. Despite handing out initiallly headphones that were not compatible with the system, the entertainment system was a good one (and they found correct headphones.. what a disorganized airline!).

This was a second leg on a trip, but when trying to check in on line I was told that this segment did not exist: I did not have a confirmed flight. (This was through their partner Etihad!) Phone conversation with the Alitalia agent was abusive: I was scolded for trying to seek help from Alitalia. It was not their fault. I am tired of the non-functioning on-line/registration system of Alitalia.

on time and reliable.

Some crew are not very happy to served clients. They just do their job to earn their livings but they have no service mind. It is absurd that we had to thank them and got no response back. Does Alitalia start hiring robots? Unlike Etihad, Alitalia needs a huge room of improvement for customer service. Very poor service. We will not fly Alitalia again.

The flight was just OK.

We were cold throughout the flight and the crew never came by to ask if we were comfortable.

the friendliness of the crew