Find Cheap Flights from London Heathrow to Rome (LHR - ROM)

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

Beverage and food service was good. Crew was polite and helpful. Everything on time and well organized.

Airplanes are just uncomfortable; no getting around it unless you fly furst class and I don't have money for that. There was a tad more leg room on BA and that was appreciated.

Everything else.

Both the British Airways attendant who check me in in Chicago, and the British Airways attendant who checked me in in London, were not paying attention to my final destination and did not mark my luggage for my final destination.

clean

online check in was difficult. flight delay (20-25 minutes) due to mechanical problems

Boarding is always a bit confusing as I stand around unsure of when to board. The crew is very courteous and professional and even on a short flight the food is great, especially the chocolate.

The entertainment was not great but it was a very short flight.

Left on time with no delays.

Delayed in airplane upon landing in Rome. Barely enough time for connecting flight.

Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.

The plane was well equipped and clean. Despite handing out initiallly headphones that were not compatible with the system, the entertainment system was a good one (and they found correct headphones.. what a disorganized airline!).

This was a second leg on a trip, but when trying to check in on line I was told that this segment did not exist: I did not have a confirmed flight. (This was through their partner Etihad!) Phone conversation with the Alitalia agent was abusive: I was scolded for trying to seek help from Alitalia. It was not their fault. I am tired of the non-functioning on-line/registration system of Alitalia.

on time and reliable.

Some crew are not very happy to served clients. They just do their job to earn their livings but they have no service mind. It is absurd that we had to thank them and got no response back. Does Alitalia start hiring robots? Unlike Etihad, Alitalia needs a huge room of improvement for customer service. Very poor service. We will not fly Alitalia again.

The plane had terrible sounds on the taxi that were never explained

When boarding I was encouraged to check my hand luggage and was told that there was no room on the plane. After boarding and seeing several empty overhead bins I felt that I had just been lied to. And to add injury to insult when I arrived in Rome, my checkled bag did not. I had to wait at the airport for the next London flight arrival to get my bag. I used to like BA but will be looking for other airline carriers to travel on in the future.

Nothing stood out as spectacular - it was a basic flight from A to B, but everything went smoothly and we arrived on time.

The breakfast croissant was very uninspiring.

The staff was pleasant & helpful. Queues for boarding moved along quickly & efficiently. Overall positive experience

The flight was just OK.

We were cold throughout the flight and the crew never came by to ask if we were comfortable.

the friendliness of the crew

We have bought our seats, but in the airport it was found that our seats were assigned to somebody else and nothing could be done to give them back to us

I was so impressed with my whole experience with Swissair on my recent trip from Miami to Malaga, Spain. Very courteous and friendly crew, up to date aircraft and right on time!

The quiches are so yummy, and very compact and easy.

None

Terrible flight had to delay few times , we had to wait inside in the plane for more than 2 hours , they had me to check im my carry on in geneva layover even i had a personla stuff inside and with no lock , rude crew i never even fly with suiss i had toncome back with lugthansa because they had to delay the flight again

I don't think I'd ever experienced such a friendly and empathetic crew.

Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful.

They put us in a nice hotel

Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked.