Find Deals on Flights from London Heathrow to Tel Aviv Ben Gurion Intl (LHR - TLV)

Quick service. Although the gate operation was late in getting started. Plane was ready to go. Not much waiting around once on board.

No one at th gate or information at the gate to indicate the flight about 45 minutes before boarding was to commence. I thought I was at a the wrong gate.

I am very disappointed in the way my ticket was checked when I was heading to Bucharest from Athens. I had everything ready my boarding pass my passport and my visa. Then the woman who was checking the tickets before we entered looked 2 seconds on my passport and said we have a problem we need to call the immigration. She started calling people and called her coworker, she didn't tell me what was going on! She didn't explain what was the problem, I asked her a couple of times what is the problem she just said we need to call the immigration. I asked her one final time tell me the problem! Then she finally told me, but it turned out obviously she didnt read my visa correctly, there was nothing wrong with my visa or my ticket, the problem was she misread my visa! Then she said oh I didn't see that sorry. This took approximately 10 minutes. Ok she apologized but it didn't sound sensere or honest. I felt embarrassed and humiliated, specially when she kept saying we need to call the immigration like I am some kind of a criminal. I was NOt treated the way customers should be treated. She did not have to be rude in the first place, and she should have apologized in a decent manner wihout any attitude. It would be great if you tell your employees to treat everyone with the same respect, and that they shouldn't descrinate against any nationality. Just because I am from the middle east doesn't mean I should have a problem with my visa! And just because I am 22 doesn't mean I don't deserve a decent apology! Thank you for having the time to read my complaint.

Seats are very narrow Seat cushions are virtually nonexistent

luggage didn't arrive and not able to track it or contact the airline

Pretty good service from the crew. That's about it.

Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)

It was inexpensive

Could not get seats selected The seats are really tight

They are just awesome. And safe

All good

was on time and nice crew

very crawded and full plain///

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Very kind people- I'm traveling with a broken leg and they blocked off a row of seats so I could keep my leg up for the flight!

The whole plane stunk of body odor and urine. It was overwhelming. The bathrooms were filthy and the water didn't work.

The service came around for a few rounds of drinks. The was good.

The seats were too tight, it was difficult to sit an no room for the legs. The seating arrangement was for short people only. The plane was parked off ramp makin a hot cumbersome bus ride necessary.

1 hour delay in the plane due to "operational issues"

The flight attendants were quite cheerful and helpful. And the meal service on the flight was quite nice, including the meal, beverage and tea service.

From the moment I arrived at the airport, the machines would not accept my passport, then when they finally did, they would not print my boarding pass. The staff at Athens airport were not at all friendly nor welcoming. Their system had booked me into a middle seat near the front of the aircraft even though there were empty rows a little further back. Why not fill aisle and window seats first? So I had to change my seat during check-in. The original aircraft was apparently due for some sort of inspection which was unscheduled and they had to change our aircraft (either a really poor job by aircraft operations, or code that something bigger was wrong). This delayed the flight. But it wasn't until after we had all boarded the busses going to the out gate that they realized this was going to be an issue. Get off the bus, back inside the gate area, and wait for more information. The plane we were on seemed very old and in need of much attention as there were large spots of missing paying along the wing (just outside my window).

The feeling of safety in the air. Generally friendly crew.

Aircraft is old. Seats and front pockets really looking their age. The VOD didn't work. The food was mediocre and uninspiring. Nice wine offered free of charge.

Very polite, professional, service excellent and shnitzel meal delicious.

The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.

N/A

Boarding was on time and the service was nice. The cabin crew were nice too.

Crew service was ok

Extremly crowded seats in coach. Poor and way backward in-flight entertainment system.

Everything. Awful process through and through. This coming from a world traveler, very experienced in airports and flights in a number of nations and cities. I will never fly El Al again.