Find Cheap Flights from Tel Aviv Ben Gurion Intl to London Heathrow (TLV - LHR)

Quick service. Although the gate operation was late in getting started. Plane was ready to go. Not much waiting around once on board.

No one at th gate or information at the gate to indicate the flight about 45 minutes before boarding was to commence. I thought I was at a the wrong gate.

I am very disappointed in the way my ticket was checked when I was heading to Bucharest from Athens. I had everything ready my boarding pass my passport and my visa. Then the woman who was checking the tickets before we entered looked 2 seconds on my passport and said we have a problem we need to call the immigration. She started calling people and called her coworker, she didn't tell me what was going on! She didn't explain what was the problem, I asked her a couple of times what is the problem she just said we need to call the immigration. I asked her one final time tell me the problem! Then she finally told me, but it turned out obviously she didnt read my visa correctly, there was nothing wrong with my visa or my ticket, the problem was she misread my visa! Then she said oh I didn't see that sorry. This took approximately 10 minutes. Ok she apologized but it didn't sound sensere or honest. I felt embarrassed and humiliated, specially when she kept saying we need to call the immigration like I am some kind of a criminal. I was NOt treated the way customers should be treated. She did not have to be rude in the first place, and she should have apologized in a decent manner wihout any attitude. It would be great if you tell your employees to treat everyone with the same respect, and that they shouldn't descrinate against any nationality. Just because I am from the middle east doesn't mean I should have a problem with my visa! And just because I am 22 doesn't mean I don't deserve a decent apology! Thank you for having the time to read my complaint.

Nothing

Plane delayed, missed connecting flight, spent 7 hours at airport waiting for next plane.

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Unpleasant crew members

clean. Seat covers nice and clean. furniture color scheme pleasant.

1. Seat distance by far too less. 2. seat width on the borderline of being acceptable. 3.. No entertainment, not even a flight info screen available. 4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example. 5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food. 6. Electrical / USB / Network plugs or WIFI unknown.

Late

Late

The entertaiment was fine and the crew were polite

1,The food was bad. I was unable to eat. Simple food would have worked. I chose fish but hardly ate since it tasted bad. Additionally I am allergic to diary products and was not given a chance to express this when purchasing the ticket so I arrived in Rome extremely hungry. I ate at the airport on arrival in Rome, 2, There was no toiletries bag handed out i.e toothpaste and socks to keep us warm. 3. Was surprised that the food was on sale Brussels to Rome. Abidjan to Brussels was free food then mid flight rules changed and the food was on sale on the last leg of the flight.

bad customer service. No reliable information about the flight. How someone who never took an airplane can know that you have to get a visa when going to canada. If your ticket says your last destination is us. And i did not even got a full refund for their stupid mistake. Lack of information. You guys should be more careless for your customers.

flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!

90 minute delay on a 110 minute flight!

Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid.

Services,food & welcomed on board.

I felt robbed. They made me pay extra for my luggage and norwere on my ticket did it say I had no right to take my luggae of 20 kg. It is really wrong to do that to people

Pretty good service from the crew. That's about it.

Some of the tiniest most uncomfortable seats I've been on. I did not realize that Aegean was a budget airline going to a third world country (Greece??!). Flight was late but they pretended that it wasn't (45 minutes)

Comport, flight was 1/3 empty which was very nice, very nice crew.

The flight was late And so was the time we spent from landing till the time we got off the plain was too much

The flifht was not fully booked which obviously had a positive impact on crew and service

It was inexpensive

Could not get seats selected The seats are really tight

The food was good. The flight attendants weren't overly friendly but I didn't mind. No problem checking in or claiming my suitcase.

The flight boarded about 45 minutes late, and none of the employees at the desk at the gate bothered to tell anyone why, or when an estimated real boarding time would be. Flight was pretty warm as well, and seats were tight even for the 120 pound person I am. No entertainment, but they did show a map of where we were which was nice.

Very kind people- I'm traveling with a broken leg and they blocked off a row of seats so I could keep my leg up for the flight!

The whole plane stunk of body odor and urine. It was overwhelming. The bathrooms were filthy and the water didn't work.

the service food and punctuality

staff very friendly

Ethiopian Airlines need to get themselves better organised for how they line people up for boarding and make it clearer in the airport where people need to go and when; we headed to the gate waaaaay too early; very uncomfortable seating at gate 1 area. Where are the movie screens for such a long flight???? 6 1/2 hours of a screaming baby makes for a very uncomfortable journey - also TURN OFF the lights sooner; when people are leaving at 1am; they aren't worried about seeing inside the cabin; they want to be sleeping!!!!

The flight was simply fantastic

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

The plane the crew the food

Chech in agents are on some how power trip Every time I leave from WAW even with my 1k status there is a problem This time my second bag, I was lectured had to pay extra then lectured some more It's hideous there

Complimentary snacks & water, polite

LOT uses the 787 Dreamliner which is very comfortable. They do go out of their way to provide an excellent experience. I am 6'3, and the seat in business class which turns into a flat bed was very comfortable. I would definitely recommend LOT Polish for your travels. We already booked with them again (Chicago to Barcelona via Warsaw) for this fall.

Service and quality of the interior seats

Keep working as this and we always travel with you.Thanks

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Good flight schedules to where I need to go in West Africa. On time generally. Leg room is average or better.

The Brussels/Lufthansa economy thinly padded seats are brutal. I was awoken to a sore behind over and over. You can feel the crosswise metal rod underneath. I sympathize with lack of catering options coming out of developing countries, but the economy meal for the red-eye return to Brussels was hard to swallow, too.

Left on time with no delays.

Delayed in airplane upon landing in Rome. Barely enough time for connecting flight.

Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention.

The entire check in process was smoothe and welcoming

Clean

No good service