|Avg. Flight Duration||5h 10m|
|Flights Arrive in||London Heathrow|
|Flights Depart from||Tel Aviv Ben Gurion Intl|
|Airlines||Alitalia, Lufthansa, Air Serbia, British Airways, Brussels Airlines|
Pros: The crew was really extremely courteous - and because it's off season, there was a lot of spare space.
Cons: The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)
Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class
Pros: Crew was pleasant
Cons: Boarding started 20 minuets late
Cons: O PIOR checkin dos últimos 10 anos. Desorganizado, lento e sem as máquinas self funcionando. Avião velho, com pouco espaço para as pernas e um sistema de entretenimento da década de 80. Comida péssima A melhor coisa a fazer e usar outra companhia.
Pros: Crew was polite
Cons: Late departure
Pros: Nice smooth and organized flight
Cons: Never revived my checking email The cabin was very cold. I had to wear a jacket for the whole flight. With two blankets
Pros: I was traveling with a baby alone and crew was very supportive
Pros: the airplane was brand new. l really like it and the crew was nice.
Cons: The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not.
Pros: Crew was courteous and professional. Food was okay. Movie selection really good.
Cons: Wider seats and more leg room.
Pros: Entertainment and food was good. Pilot kept good communication with passengers. Some of the inflight crew were nice and willing to help
Cons: Some flight attendants should show more willingness to assist and help passengers. Boarding was a bit messy plus they changed boarding gate last minute. Flight was delayed almost one hr
Cons: they charged me for baggage when it was supposed to be included
Pros: You guys cancelled my trip 2 hrs before take off. I received an email at 12:20 saying that my card didn't go through after telling me earlier it was paid for very disappointed . I had to rush to the airport couldn't by my ticket because they don't sell at counter and then was on phone with air Serbia for 45 mins before I could buy my flight on a long distance call which will probably cost me $50.
Pros: Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight.
Cons: Half way through the journey they wanted to charge me 40 Euros to check in my carry on because it was too big. They said they shouldn't have allowed it on the first flight. Also security check was at the gate so no water was allowed or available to buy after it, so you were forced to buy on the plane if you wanted water
Pros: Comfy and clean
Pros: I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again.
Cons: The airplane was shaking all the flight
Pros: Security staff was rude in England and our suitcases was lost And they did not even let us know
Cons: No breakfast on out bound leg
Pros: The new flight procedures informational film at the beginning of the flight (BA/Comic Relief)
Cons: The flight was to Heathrow which was not prepared to accept us at all. We waited 45 minutes in passport control. I expect BA to make sure the port of destination is prepared to receive its passengers
Pros: Crew rude
Cons: The flight attendants were rude. Seats don’t recline. Charge for soft drinks and water
Pros: It was Air Canada to Geneva and Swiss to Lisbon!
Cons: Leave on time Air Canada!!
Pros: The flight itself was smooth and the crew kept passengers well informed. Beyond that, not much to report it serviced as a mode of transportation but not an experience.
Cons: The seats were super cramped, hardly any leg room or elbow room which made it quite difficult to get comfortable for any length of time. The food was unpleasant. The flight attendants seemed very green.
Cons: poor customer service.
Pros: Very pleased with crew and seats.
Pros: Crew was very pleasant and attentive.
Cons: The entaertainment system, TV , movies etc, wasn’t working and they tried and tried but couldn’t get it to work. Not a common occurrence I am sure.
Pros: The sit
Cons: No food selection. No vegan meal that i ordered for my daughter.
Pros: The crew and the cabin But why we can not get bording for all the trip?
Pros: The crew was very attentive and professional. The seats were comfortable and food was good!
Cons: Keep the lights off :)
Pros: The staff were some of the friendliest I have encountered in recent traveling experiences. They were very attentive to every passenger.
Cons: We only paid for economy seats, and unfortunately, it's hard to expect much more than what we got. The friendly service made up for the lack of comfort these seats provide.
Cons: the flight delayed a lot and i missed my connection flight as a result
Pros: The crew were very helpful
Pros: Service, clean restroom, courtesy of crew members
Pros: On time
Cons: Paid for bulkhead seat and was not given a bulkhead seat.
Pros: Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty.
Cons: Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable.
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