|Avg. Flight Duration||2h 00m|
|Flights Arrive in||Munich Franz Josef Strauss|
|Flights Depart from||London|
Cons: The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly.
Cons: Better organization at boarding
Pros: I liked that the captain came it if he cockpit to explain the weather conditions that delayed us two and a half hours
Cons: That the crew kept pushing us to sit or to wait, they had ya sitting in that plane for ages and then didn’t let us use the bathroom while the plane wasn’t even moving and then rushed us out when we finally landed so they could start the following flight. I had to wait hours, they can wait two. The staff was also super disorganized and kept having arguments and miscommunication on he aisle. Very unorofessional
Pros: We got to the airport late, so we particularly appreciate the way we were handled fast when we dropped off our bags.
Pros: Crew were excellent and the flight was without faults
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