Find Cheap Flights from Los Angeles to Hong Kong Intl (LAX - HKG)

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

Nothing

When we landed Hong Kong. The plane to Abu Dhabi had closed boarding. Very unprofessional management from airport crew. Me and other 40 passengers will have to wait for the next flight which could be after two days. I booked Emirates to Dubai and I have taken a decision that neither me or my friends will never never go for the poor Hong Kong airlines.

Friendly crew, tasty food. Way better than US-based long-haul travel. Super easy transfer for international connection at Hong Kong Airport.

No kiosks for a more expedient check-in process. Difficult time selecting seats prior to online check-in. Blankets provided, but no pillows.

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

Crew smoked in airplane while passengers are prohibited

I was so blessed by Xiamen air this trip. I was going to crash overnight in the Xiamen airport on an 11 hour layover :groan: While I was looking for a comfortable looking spot of floor, I was informed that Xiamen provides a free room in their business hotel for guests who are on layover. The only thing I had to pay for was the 28 kuai (read:super cheap) taxi to the hotel. Amazing!

Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful.

JAL doesn't disappoint!

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks

Food was better than most. The crew was nice. The flight departed promptly.

The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation.

The service was pretty good. I only had an hour to board my next flight, so flight attendants moved me up towards the front of the plane so that I could exit earlier than others. I was able to make it to my next flight.

There was a 3-hour delay after all the passengers boarded. We were all sitting inside the plane without any explanation. At first, the captain blamed airport for not giving any updates on their departure, and a flight attendant that I talked to blamed the local temperature, which was a total nonsense. Later the captain announced that there was an issue with the engine. My layover was supposed to be 4.5 hours, but it got cut to 1 hour due to the unexpected delay that they had not clearly explained. I had to run to catch my next flight. When I got to my final destination, I found out Air China did not transfer my bag on time, so I had to file extra paper works in order to receive my bag two days later.

Have flown with them several times. They have up graded their planes much better. The staff are cold. You get what you pay for.

Is there enough space? No choice of meals- only fish with rice (I hate fish); drinks served ONLY during drink service time (don't bother asking for one because that's what you'll hear); no personal entertainment center (6 hour flight with no movies); and Shanghai Pudong Airport absolutely sucks. The airport has spotty Wifi, terrible restaurants with worse service, and what kind of country doesn't allow Facebook!?! Pay the extra $100-200 and avoid this airline and airport.

We got stucked in hong kong and had to buy extra tickets because the airline cancelled the ones i bought from kayak since my wife could not get into bangkok

Big jet

Delayed flight by one hour for the second time this month. No tv on board. Not enought room for legs

I got two beers and a decent meal

The aircraft was old and dumpy. The IFE is very insufficient and needs to be renewed.

Flight was delayed then after many hours got to know that the flight was cancelled. . It was terrible and didn't expect it.due to this my plans and work for effected. Now after my arrival to USA I received my laguages after 2 days. when I received my laguage Many of my stuffs are missing. I'm highly disappointed with this service. I'm never ever going to use air China again. I won't recommend to my friends too. A very bad service

There is no much I can say that I like.

Two of the flights were delayed. The first delay from Bangkok to Shanghai caused that I missed my connecting flight. It was a nightmafre at Shanghai airport. I was forced to go through immigrations and customs and rechecked for the next flight. It was a poor way of handling a passenger on a misconnected flight due to the airline fault.

My husband and I flew from Chicago to Bangkok with a layover in Shanghai Pudong airport. The flight was comfortable. I enjoyed the food, and entertainment choices. The flight attendants were courteous and helpful.

No one answered any phone calls. I couldn't confirm my flight 24h before as recommended. My husband's flight was moved a day earlier leaving from Bangkok due to overbooking, so we called to have his flight upgraded but we couldn't reach anyone. We asked at the check-in counter for the airline to upgrade his flight but were told that we needed to call to do that. We did! But no one answered! The website was always down when trying to reserve seats. My husband and I were seated separately even though we checked in together on the last leg of flight from Shanghai to Bangkok and there were plenty of seats leftover that we could have been seated. The plane was not even full.

The crew and ticket and gate personnel were awesome. Very polite and very helpful. It was even cooler that we were selected for a bump up to buisness class.

Crew was surprised that someone on the flight might not eat pork... They had zero non-pork options. They brought a biscuit/cracker thing. They had to be asked 4 times to bring me water. The flight was delayed but there was no announcement about how long it might take... nothing. When the announcements came through the headphones they were ridiculously(!!!) loud. People we ripping the ear buds from their ears but it was never fast enough. It actually blew out the speakers on my headphones. Thanks for breaking my headphones!! Flight attendants never did anything about the people who were out of their seats after landing. One bag fell out and hit me.

It was an okay flight, nothing that great to speak of.

Breakfast was pretty deplorable.

Air china flight attendants are extremely rude. I don't know if they're over worked but they definitely aren't happy

In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking.

Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line.

The company that Kayak use for my ticket (Yayama) had some random passport number on my reservation. The ticket agent told me that I had to call to travel agent to get it changed. I tried to call three times (from China) and all three time I was put on hold to 10 to 15 minutes then disconnected. I finally got someone at the service desk to call the airline and get the passport number correct. This added over an hour to my check in process. Luckily, I arrive early and was able to make the flight, no help from Yayama. Terrible!!!!