Everything is good except the dinner and breakfast. The sandwich is very delicious. Toilet is clean, I only use one of them. Flight attendants are very nice. 👍👍
Boarding was a little difficult. The gate area at O'Hare was very small and crowded due to multiple gates in the area. Could not hear the intercom, so had to rely on signage to see when my group was boarding and the signage was blocked by passengers standing in the gate. Flight was great and we arrived in Montreal on time.
When I booked it on Kayak it aaid that I wasn't allowed hamd luggage. I called United Airlines and it took them 6 minutes to figure out if I was allowed free hand luggage. Surely something that simple they should be able to tell me instantly.
The gate was too far away for the connecting flight
Compared with other carriers business class for an overnight was not worth the extra expense.
Seats were comfortable. It’s was so cold and very uncomfortable. I paid 2000 miles for wifi service that was choppy the whole flight. Would like to be reimbursed for my miles Food was so disappointing. Three cold and terrible meals for $3000 round trip. This needs to be better.
Easy to board. Flight was super crowded though so I didn't sleep well on that cross country red-eye flight. The aisles seem ot have gotten narrower and the seat smaller whn luggage and people are getting bigger so it would be AWESOME to have more space and breathing room in general ;)
Liked nothing. As per previous segment it was delay delay delay.
Plenty of room for me and the cat in Premium Economy. Seat was comfortable. Boarding was a breeze. The lady at the special check-in desk was great, super helpful and professional.
Smooth flight. As always dinner could have been more generous. Breakfast was great.
Very helpful ground crew after an earlier flight delay and being rebooked on a different flight.
British Airways staff are very polite and willing to help.
The plane was late and then sat on the runway for almost 45 minutes before taking off.
We kept being told that the flight was full and that all overhead compartments were full and therefore had to check in our hand luggage. We were some of the last people to board and noticed that there was still sufficient space in the overhead compartments. We were obliged to check in hand luggage when there was space and so had to wait at luggage retrieval which took a while to then noticed damage to our luggage - not a great experience!
Worst seats I’ve ever had !!! The seats were very narrow and uncomfortable and misaligned with the seats in front of mine leading to bottom of the seat in front of mine pressing on my legs for 15.5 hours !
This was an overnight flight. There was no meal service in first class, just a simple snack basket was offered along with beverages. There should have been some type of continental breakfast prior to arrival in PHL. As an Executive Platinum American Airlines Advantage member, I received no name recognition from the first class flight attendant. When disembarking at PHL, the flight attendants were more interested in their cell phones than saying "thank you" to the passengers as they disembarked.
The flight was quick and to the point. The crew just did their job w/o excessive talking and everything was just perfect.
Awkward carry on process. Forced to check all carry on. No overhead space of worthiness. Left delayed, but made up the time. Crew was amicable.
Amazingly comfy flight - I had upgraded for a reasonable price and it was worth it. The food also was good.
Had to wait on pilot and crew to depart and had to wait to arrive at the gate because they only had 2 crews working. Delays, delays....Planes just keep getting smaller and tighter and they nickle and dime for everything. When will an airline actually wake up and make flying more enjoyable?
The take off was delayed as we were told that the baggages had to be rearranged to balance the weight. I only took a carry-on and a personal item, but the overhead bin was extremely small, even a normal size carryon can’t fit it, so they had to check it in for free. The seat was really tight and no entertainment at all.
It was fine. There were a couple of mechanical delays prior to takeoff but it was overall a quick and pleasant flight.
I liked nothing about this flight nor the incredible lack of service and communication on this flight from the Captain to every staff member. Arrogant, entitled and lacking any kind of basic customer service
Very unfriendly crew, Air Canada should hire staff that are willing to do their job and be friendly to others. Unmannered flight attendants.
Very pleasant crew! Good entertainment options. Water wasn’t working in the bathrooms, but they were able to fix it. Just had to stand with sticky soap hands for 20min….
They booked me to travel to Quebec City from Montreal before going to Ottawa, for some reason, then the flight was late and I missed my connection, so I had to fly right back to Montreal to get a flight to Ottawa…..and my luggage was delayed by two days.
I did not appreciate being scolded by the captain himself, and being told my dog could die, in front of my daughter.
In general our flights were awful. They cancelled flights, and we lost one night at the hotel in Athens that it was already paid. Also we paid extra for the seats we assigned in advance but since they were cancelled the flights, we lost our seats,. we were running back and forth for the connections. THEY DIDN’T FOLLOW OUR ORIGINAL ITINERARY. Our itinerary was change to :LAX TO VANCOUVER ,MUNICH , then NAPLES, ATHENS. Because our original flight was cancelled we spent one night in Munich. Due to all the changes we lost money and time for our original schedule. We are seniors and running in the airport to catch the flights was very frustrating and painful. We are hoping from Air Canada / Lufthansa to take responsibility and compensate us for those events. We are filling frustrated .
Great flight! Service, food and flight experience were top notch.
very disappointed with Air Canada, flight delay more than 4 hours.
