I liked the plane. 787’s are the smoothest rides.
Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn.
The flight crew was kind..really hard working..
I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare
Friendly and eager to serve crew
Lack of variety on food choices
Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate.
Some obstacles with early morning arrival and communications
u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?
Customer service from the crew was outstanding.
Lack of leg room.
The flight was smooth, once we began. There were few bumps.
I did NOT like having to wait almost two hours to board, and the constant "We expect to have our computer system up in 'a few minutes' " was really annoying.
The flight went smoothly, once we began.
The flight boarded on time, and arrived only approx. 30 minutes late for a 15 hour flight. The staff were friendly and seemed well-meaning.
It seemed that the staff for the NY-Chengdu did not include anyone who spoke English beyond a few memorized phrases. Another passenger and I were standing in the back and speaking, and the crew asked her to tell me that we weren't allowed to stand there and had to return to our seats. Their lack of English would be a problem if there were an emergency of any sort. The flight attendant tried to wake me several times to give me my vegetarian meal. When I was finally awake enough to eat he said the food was no longer good, I should wait until the next meal time. Entertainment options for the NY-Chengdu flight were limited - current or recent English options were few. Foreign language (mostly Chinese) options had subtitles, but few looked like there would be an interesting and fun storyline. The entertainment system was broken for the Chengdu-Beijing flight.
The crew is very attentive and kind.
Crowded, small space.
|Flights Arrive in||Urumqi|
|Flights Depart from||Los Angeles|
|Airlines||XiamenAir, Hainan Airlines|
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