The flight was extremely smooth, and so was the landing. Great piloting.
There was plenty if room for my carry-on in above-seat bins, but they made me gate-check it on both flights!
I was disheartened that AlaskaAir would not accept my service dog and not only was I not able to have him on my lap for my anxiety but they charged $100 and made me keep him in a carrier - zippered up so not even his head was exposed. This is a disservice to people with disabilities and will never fly with this airline again.
For first class, it just was not very comfortable and the food was mediocre. Staff was fine.
Late leaving so threatened our connection in Vegas to Seattle. We did make up time and made our connection.
I flew Hawaiian Airlines three times during my trip. Each time, when we went to baggage claim, it took about 45 minutes to an hour to receive our luggage.
accommodating myself, my dog and crate when the flight was delayed multiple times
Always excellent. Love that this airline never charges for carry on luggage and the flight attendants always with a great attitude. Thank you Alaska Airlines 😃
4 hour delays. Poor communication. Loading plane after 3 hour delay and then sitting on the tarmac in a closed airport for another hour. Poor communication was biggest issue.
Flight was delayed several times then eventually cancelled which caused issues with our hotel, car rental and tickets to planned event. We also spent unplanned expense with Lyft to and from the airport which was frustrating. Customer care was not present during whole time at the airport.
I paid $7,000 to fly round trip to Porto. I thought it was for business class. But on the leg from Miami to Newark, and again from Newark to Miami, i was in coach. One time in the middle seat of coach. From Newark to Porto I was in business class as expected, and it was fine. I fly to Portugal once per month, often paying $5,000 for business class. Usually i fly American Airlines. I'd be happy to fly more with United Airlines. But my experience was disappointing because i was put in the coach for almost half the flights.
The travel company that you have on your site did me so wrong. I don’t know how it happened, but they put my son‘s name on my plane ticket flying to Vietnam. Along with his birthday. They would not have let me fly from Fort Myers to Ho Chi Minh City. I don’t think that I can ever use your service again. I typed my information into the browser along with my passport number and four days before I’m leaving I have to quickly search another ticket to fly out here.
Seats are uncomfortable. This has been a trend in the industry for decades. Trying to fit more seats on each plane to increase profits at the expense of the passenger.
The flight was delayed so we were dead tired, and after that the turbulence was horrible. I was very scared.
It was okay, the food was good, but after the landing there was not enough time for luggage and security to catch a connection. It was crowded on board.
It’s always a great time flying with united airlines.
Good flight. Efficient boarding and competent flight crew. No problems until we arrived at our destination gate. We were early so there was an aircraft at the gate that had to move before we could pull in. Then, due to the type of aircraft we flew, the cabin door could not be opened until some luggage from the cargo bay was offloaded to preserve center of gravity characteristics. So, that further delayed deplaning. Despite being 20 minutes early on landing, we ended up being 5 to 10 minutes late after all the delays.
It was amazing. I had several upgraded seats on my flight out. Everything went smooth with no delays.
They never clean the toilet, and the food is worse
Everything went well except the turbulence what no one have a control of but pilot and crew handled very good!
