Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Phoenix
|August||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 14% increase in price.|
Average price round-trip
|$251||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
American Airlines, Alaska Airlines and Southwest have all waived their change and cancellation fees on flights from Louisiana to Phoenix. Confirm policies on booking site.
Alaska Airlines does not allow booking a middle seat on flights from Louisiana to Phoenix.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Louisiana to Phoenix.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Phoenix from Louisiana is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Phoenix with an airline and back to Louisiana with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Phoenix from Louisiana up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It was a safe journey good rest and a very smooth operation"
Cons: "More vegan options"
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Cons: "Was not offered a drink in first class prior to take off."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pros: "Crew, chairs, entertainment"
Pros: "United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful."
Pros: "Seats were comfy movie was great"
Pros: "All was good"
Cons: "All was good"
Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."
Pros: "Awesome prompt and courteous service."
Pros: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Cons: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "The entertainment was really good and the service was excellent. Flight attendants were great. Enjoyed my complimentary beverage and on time departure and arrival."
Cons: "It was hard to understand what zone was boarding. Hard to hear and understand made It impossible. And the plane seemed smaller, seats were very close to one another, and it was difficult to get comfortable. I'm not big either."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Pros: "Excellent Detroit crew"
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Good flight. Typical air travel"
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Row to myself"
Cons: "Very cramped"
Cons: "We sat at the gate and waited for 25 and counting while we wait for someone to let us out of the plane. What kind of Mickey Mouse airline is this."
Cons: "No snacks unless you purchase them. No entertainment"
Cons: "Cramped seating"
Cons: "System failure and was not expecting a sun country subsidiary."
Pros: "Plane was comfortable and modern. Crew was terrific."
Cons: "I could not use my phone app to check in! The airline attempts to charge you to $20 per person for online check in if you want to pay for baggage on line. You can, but then additional fee for seat selection is charged. STUPID! Instead, they must keep more counter agents for people like me who refuse to pay more for a seat I booked. Why can't you be like United. Let me check in and select my already paid for seat online and pay for my bag ahead of time! Then all I have to do is get my baggage checked at a kiosk and drop it off with a baggage agentband go through TSA and to my gate. Keep it simple stupid Suncountry."
Pros: "The crew was friendly and tried to be attentive."
Cons: "I never like getting nickel and dimed for baggage and seat assignment. More than that, though, the online check-in process feels more like negotiating with ransomware. Very difficult to understand how the bag fees work, and then you aren't to allowed to check in online unless you pay for a seat assignment."
Cons: "Late boarding, seat trading."
Cons: "To crowded and cramped . No complimentary snacks."
Pros: "Price for ticket"
Cons: "Hidden Fees for baggage and how ridiculously close they have jammed their seats together."
Pros: "Nickle and dimed. Never again, ended up costing more than delta, minus the perks. And clearly the staff hates their jobs as well."
Cons: "Everything, aside from arriving safely. Not flying sun country again"
Pros: "Actually on time"
Cons: "No internet"
Pros: "Crew was very kind and attentive. High back to seats. I like the lime green color of seats"
Cons: "Seats lack stuffing...anything over 3 hrs would be pretty uncomfortable. No inflght movie...plane temperature was rather warm."
Pros: "Great leg room"
Cons: "Seats were tight, couldn’t get legs under seat in front of me without lifting up arm rest."
Pros: "Boarding the plane from the rear first! So much more efficient...."
Cons: "unable to check in on line, only seats available to select were for a fee, therefore had to arrive early to check in at the counter and get seat assignment. No text updates regarding flight status. Flight was grounded after we were boarded. Shouldn't the aircraft be flight ready prior to boarding?"
Pros: "I was upgraded to first class. Thank you!! The best customer service, very friendly staff."
Pros: "The plane seemed extremely clean, fairly new, and the service was good."
Cons: "The seats were incredibly cramped together tightly. I'm a small person sitting in the center seat with two reasonably sized man next to me. No need to be so cramped. It didn't help that my seat didn't recline either that was one of the ones in front of the exit , So I understand."
Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "Boarding was fast and the direct flight was a huge plus!"
Pros: "First time on this carrier. After research last Fall, I was confident of the companies history so we were able to save a few $$ using Sun Country on a non-stop direct flight from Phoenix to Minneapolis. Great crew both ways and consistent with their pleasant and positive approach to all passengers. Will use Sun Country again when the time avails itself/ Go USA . Winning the 41st Ryder Cup."
Cons: "Seat was uncomfortable and too close to restrooms."
Cons: "I was blockaded from access to the bathroom(s). The first class dragon forbade access to anyone but 1st class and the rear bathrooms were blockaded bt workers handing out drinks. Very tough on us 75+ crowd.We don't get much time from urge to crisis."
Cons: "My son and I were a little cramped by the seating."
Cons: "No pillow available..only to first class..I forgot my back support cushion (recent car accident) and asked if there was a pillow I could use."
Pros: "The crew was very courteous and made me feel comfortable. Even the pilot greeted me as I got on the plane. My seat was row 4 right behind 1st class! The plane wasn't completely full, so there was an open seat in the middle of my section. That was really nice! I especially like Sun Country because the airports in both Phoenix and MPLS are smaller than the main terminals!!! I'll be back! :0)"
Cons: "Can't think of anything!"
Cons: "Website was down but it didn't say so you did all the details and then it would say Error. It said to call the 800 number. I did and was hold over an hour with no pick up. Horrible customer service!!!"
Pros: "It was comfortable and the staff was helpful and polite"
Cons: "Just the turbulence"
Pros: "Price! And the crew."
Cons: "Could not check in on line. And general seating was tight. I'm 6' 4" and 230lbs."
Pros: "On time. Good prices."
Cons: "Had to check in for boarding pass because we were in exit row, even though it cost $15. It was another line to stand in."
Pros: "could at least get a free snack we do on other airlines!"
Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."
Pros: "Enough room in seat"
Pros: "They don't nickel and dime you. Very pleasant staff."
Pros: "Least expensive flight I've taken in a long time received a terrific rate for the ticket. The flight was only about 1/2'fiull and it was very comfortable flying with Sun Country."
Cons: "They do not offer USB power or in flight wifi. They offer an entertainment system that appears to be a high capacity tablet with movies, tv and games. The charge for the use of the device is in line with GOGO in flight but you have to use their device and you are not online."
Pros: "Easy to book. Good fare and enjoyable experience."
Cons: "There was a delay boarding with no announcement from the gate as to why."
Cons: "there was no wifi"
Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"
Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."
Pros: "I am not a frequent flyer of any type, in fact this was only my 4th flight ever. I really like terminal 2 or Hubert Humphrey terminal out of Minneapolis/St. Paul it is easy to get in and out of or get dropped off. Everything is laid out and well marked so I can figure out where to go when I arrive. Staff was friendly and helpful and understanding that flying and the rules for boarding etc., are something I needed explained to me. I found my gate with no issues, and the announcements of when we would board etc., was clear and easy to understand. Sun County Crew were courteous, and friendly. I wasn't all that hungry and it was not a long flight, but the food choices looked good and reasonably priced. If I fly again I will try to use Sun Country."
Cons: "Just Flying in general, not a fan of rides."
Pros: "Color of the seating, the green upholstery gave it a cheering pop of color Appreciate being able to have a can of pop, with a glass of ice"
Cons: "Hand held movie device, 12 min. Into the movie it froze... Flight attendant was awesome at reimbursing me. Did not enjoy any food, Should have NA option in your survey."
Pros: "Pilot keeping us informed!"
Cons: "It's just too hard to get seats that you want. Couldn't get them when I booked the flight ---- tried 2 1/2 weeks before departure.... Said I couldn't do it on line til check in.. Tried to check in the night before my flight.... All seats assigned.... Had to do it at airport. Shouldn't have to pay $15.00 each to sit next to your spouse. We ended up not sitting together..... Should not be when I tried so many times. Frustrating.... Change that up please! No snacks either!"
Pros: "EVERYTHING !!! From checking in to exiting the plane. Everything was efficient, professional, friendly and clean:)"
Pros: "our staff was very nice and courteous first flight I've enjoyed with sun country in years"
Cons: "The turbulence wasn't great and the flight was very hot"
Cons: "Very crowded. The seats seemed smaller than other floghts"
Pros: "Smooth trip, arrived on time."
Cons: "Seats a bit cramped."
Cons: "One hour late leaving"
Pros: "The crew were nice."
Cons: "The seats seam to be have shrunk again."
Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
Pros: "Ease of boarding"
Cons: "That AA does not follow my preferences. I was assigned a middle seat even though my preference is an aisle seat."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."
Pros: "Boarding lasted over an hour"
Cons: "I regret flying with American. They have consistent problems with every flight from seating to delayed flights"
Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."
Pros: "Great flight attendants"
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"
Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."
Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."
Cons: "You lost our bag and our original flight was shrunk. Our seats booted without warning. Late to our conference in Arizona."
Pros: "Staff did seem empathetic and offered substantial tips on how to find out about connecting flights. Also a promotional offer for the aa credit card had a sweetened points offer. I also liked the general structure of the plane made it easy to see if the lavatory was occupied or not."
Cons: "Plane pulled away from the gate knowing we were delayed (or so it seemed). Subsequent delays meant we were stuck on the plane and couldn't briefly disembark."
Cons: "No accommodation for delays and overnight stay in airport."
Pros: "Flew 1st class, everything excellent"
Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."
Pros: "Inflight entertainment was awesome."
Cons: "Missed this connection"
Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"
Pros: "just Ok for everything."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."
Cons: "Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal."
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Pros: "Great flight, on time, seat upgrade"
Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Pros: "Great crew on Sacto flight. More comfortable than Phoenix flight because not full."
Cons: "Had to wait for crew delayed by weather. No gate when we got to SMF. Luggage took way too long to come off. Lots of turbulence - not your fault - but I HATE it."
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Cons: "Lack of communication from the crew on the delay."
Pros: "Safe flight"
Cons: "Flight delayed more than one hour. Poor communications by pilots. No recognition by any crew members that it was Father's Day!!!"
Cons: "Having a fat person take up half your seat shouldn't be allowed. They should buy 2 tickets if they take up 2 seats"
Pros: "Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks"
Cons: "Provide food would be better"
Cons: "You make me deplane just to take my bags from me because they don't fit the plane when I just flew 4 hours across the country."
Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."
Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."
Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"
Pros: "Crew was friendly and made my travel pleasant"
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
Pros: "I likes that I was able to pick my seat for the same price."
Pros: "Quick boarding and taxi. On and off the flight seemlessly."
Cons: "Delayed flight due to crew."
Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
Pros: "Nonstop flight"
Cons: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"
Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."
Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."
Pros: "Staff always amazing."
Cons: "Everything was good overall."
Pros: "Nice new interior"
Cons: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."
Pros: "I was happy to finally receive a drink one the flight started. A waterbottle at the seat and not other service would have been nice. Wifi was not working. The seats were small and cramped. My seat did not stay either up or down...it kept moving around and would not stay adjusted. However the crew was fantastic and our two female pilots were amazing. Captain Amy touched down in Phoenix was one of the smoothest I have ever experienced."
Pros: "I didn't get dragged of a flight due to overbooking. So that is always a positive."
Cons: "United needs to add more entertainment options to all of their flights. Virgin, JetBlue have done this. Why can't United? You have record profits, invest it in inflight experience."
Cons: "The only thing I didn't like was that my flight was delayed. But hey, it happens. Over all it was great"
Cons: "I have to endure 10+ hours without the chance to purchase on flight wifi"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Lufthansa offered complimentary food on their three legs of my journey. Even the two hour flight Munich/ Malta. But United offers nothing. And the seats are way too narrow."
Cons: "Narrow seats. No free meals. No free entertainment."
Pros: "Smooth flight, slept almost the entire way.."
Pros: "Overall very good. Friendly staff and timely arrival and departure"
Cons: "More leg room (on first flight) and drinks with ice!"
Pros: "The Crew was nice and attentive"
Cons: "Boarding was unpleasant I had to wait so long to be seated because no wheelchair was available then I had to sit in the rear of the plane I'm physically disabled I had no leg room and my knees were in pain the whole flight then after landing I had to wait 20 to 25 minutes to get off the plane I'm still recovering from that but keep the attendance they were the highlight of my experience"
Pros: "On time."
Pros: "Just happy to be home"
Cons: "That I asked to be put on an affiliate airline they didn't offer which was perfect because I was able to get home to get medical attention"
Cons: "Everything. United made no apologies."
Pros: "Good crew."
Cons: "No comfort. Should have picked my seat."
Pros: "Staff excellent"
Cons: "Everything else, space restrictive"
Pros: "The crew"
Cons: "passengers being physically sick next.to me"
Pros: "The entire experience was wonderful!"
Pros: "Good service"
Pros: "Flight price."
Cons: "The service, accommodations, cleanliness, organization from the airline (multiple delays and two gate changes), comfort of seats, & entertainment options were all undesirable. I tend to only fly United when I have no other options. This experience was exactly what I expected from the airline. However, I was traveling with my mother this trip and wish I would've spent the money to fly a different airline."
Pros: "Flight was early!"
Pros: "I had an empty seat next to me and was able to have some more comfort on the 5 hour flight"
Cons: "The flight was delayed twice, very frustrating as we were already arriving at midnight."
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Pros: "On time, clean newer plane"
Cons: "No entertainment options, were promised free wifi to watch superbowl at the gate only to be told later there were ZERO options for entertainment, no tv, movie or wifi let alone free."
Pros: "That's it was fast and organized"
Pros: "Kayak e mails on gate changes and such"
Pros: "I liked the coffee."
Cons: "Flight was delayed by at least 45 minutes, making me miss my connecting flight. After that I had to wait 7 hours for the next available flight. Also the connecting flight was all the way on the other side of the airport. No one at the airport would help with directions to the next boarding area."
Pros: "Took off on time and arrived early"
Cons: "Leg room"
Pros: "The crew was awesome. I didn't have any food."
Cons: "I was very cramped. The 2 guys beside me were squished. The plane was 3 seats on both sides."
Pros: "Very friendly flight attendants & the pilots kept us posted on everything which made me feel extra comfortable!"
Pros: "i didnot like any thing"
Cons: "they cancle the flight time so meny and i got other flight cancled"
Pros: "I was on United Flight # 4863 from AEX to IAH, and Fran Conway was our stewardess. Her pre-flight and pre-landing routines were entertaining, humorous, and professional, all at the same time. I complimented her on them, and she said that she had written them herself! I have flown with United, quite a bit, recently, including several international flights. This little flight from AEX to IAH was by far the best, as far as the crew is concerned. Fran Conway deserves a raise and a huge promotion. She should be on larger, international flights. She's ready for the big leagues!"
Cons: "I just want to point out that I rated the food and entertainment as "Good" only because they were not offered on the flight. I do not expect them to be offered on such a short flight, but there was not an option to select "NA" for my rating."
Pros: "Very organized, on time, and courteous staff."
Cons: "Delayed departure, changed gate."
Pros: "Flight was delayed due to malfunctions and then cancelled and we had to board another plane and wait two hours the arrival time in the destination to Phoenix was 3 hours later than anticipated"
Pros: "As I had stated in the first part of the survey the crew members were again very friendly & helpful"
Cons: "I was surprised at how little space there was for a taller person & again the price's for the food & beverages I thought was very pricey for the average person."
Pros: "-Flight Departed On Time From Newark To Phoenix Sunday 1/3/2016. -Flight Arrived 30 Minutes Early In Phoenix AZ. -United A.L. Fight Staff Is 1st Rate!"
Cons: "-United Airlines Check In Procedure @ Terminal C Newark International, Bag Drop Off & Colridinated TSA Check In System Was OverCrowded, Seemed Un-Organized, And Inefficient! -United Airlines Would Be Better Served To Assign Two Ajirline Agents To Assisit United Passengers With Bag Drop Offs & Flight/Seat Assignmnets. -Also The Fact That United A.L. Charges $25.00 Additional For Each Bag Is Ridiculous! Just Build The Cost Into Each Ticket Peice. Southwest Airlines Is Ahead Of The Curve On This! That's One Reason Why Southwest Is So Successful'"
Pros: "Excellent and friendly flight attendants"
Pros: "I got there on time"
Cons: "Why not have people board the plane based on sat number? Why this cattle call and stand in line like you're not going to get a seat? Everyone fighting for line position so they can get a place in the overhead bins? Stupid."
Pros: "No turbulence smooth flight. Friendly pleasant pilot. Quickly landed parked and unloaded passengers."
Cons: "Longest security line I've ever seen. I almost missed my flight though I was 3 hours early. Weird set up at departures. At gate warned flight overbookedso we were all stressed we may not even get seat though mine was booked months in advance. I was in zone 4 and they only allowed zones 1-3 to stow carry on items that we had to already lug around the airport for hours. I was forced to check my regulation sized bag in the passageway to the plane as well as everyone else in my zone. Economy seat especially tiny and cramped. Unpleasant flight attendents."
Cons: "4 hour delay because of scheduling"
Pros: "The crew and pilot was very courteous."
Cons: "The flight was delayed three times. It was two hours behind schedule. Then there was a delay in boarding, no entertainment on board unless you buy wifi or previously downloaded the united app to watch selected shows on your mobile device! Appalling to say the least! Whatever happened to the days when you get on an airplane and food and entertainment was a part of your ticket price! Another thing that bothered me was the fact that I had to pay $25 for my suitcase! Really United! Am I not allowed one piece of luggage? I don't like carry my bags around with me so now I have to pay to check it! Shouldn't that be the other way around! Charge for carry on luggage, it's such a hassle and also slows down boarding time, cases congestion in the hallway with everyone reaching for their luggage in the overhead bins! I can keep going, but what good is it gonna do. United airlines suck!"
Pros: "Amazing! Informative pilot, with fun geograpgical facts along the way. SMOOTHEST LANDING I HAVE WVER HAD!! Friendly staff. Flight was great."
Cons: "Planes seats are small, especially fitting 3 people in one row."
Pros: "Everything went smoothly, times were great!"
Cons: "Crew a little snippy.."
Cons: "They cancelled my flight the morning of, I was rerouted through a later flight to AA when the United employee couldn't speak enough English to communicate, I misheard 2:30 when she actually said 2:13. Showed up an hour early as I always do at Eugene airport, only to have the gate shut in my face...we'd missed the flight. I then proceeded to get in my car and drive three hours to catch a connecting flight to Phoenix through traffic etc etc....only to arrive in Phoenix 6 hours later than expected. All of my evening business meetings, lost. Thanks United, you always seem to find a new way to screw it up."
Cons: "Take off delay due to catering"
Pros: "Even though it was a larger plane it boarded rather quickly for the number of passengers on board"
Cons: "The United Express spoiled me because of its smaller size but being roomier then the second half of my trip"
Pros: "TV service in plane was awesome feature"
Pros: "Theflight out was early and the stsff on both planes pleasent."
Cons: "The seats on flight out had no room and i was on top of my husband in order to give the poor man next to me room."
Pros: "Flight departed on time and we actually landed 20 minutes early."
Pros: "It was timely no long lines"
Cons: "No free drinks"
Pros: "Do people write here for frontier?"
Cons: "Sat on the tarmac for over 3 hours. A fight broke loose and we had to return to the terminal and then back to the tarmac for more sitting. The crew finally figured out how uncomfortable and frustrated people were getting 2.5 hours to sitting with no air on the tarmac. They relieved their customers suffering then with complimentary water! Now that’s service. Frontier is one of the most base airlines out there. I’m entirely frustrated that they are one of the only airlines that service our podunk airport."
Cons: "The flight was canceled !!"
Pros: "Good flight, love frontier"
Pros: "The flight attendants were very nice and comforting, as this was my first time ever flying and I was terrified."
Cons: "The boarding staff were rude! There was absolutely no form of entertainment. The seats were uncomfortable online said they recline for comfort however I couldn't find anywhere to get them to recline."
Cons: "EVERYTHING is an add on!!! Ticket price might be cheaper when you price check ....but by time you add on all the add ons your ticket price is NOT the best price. Won't fly Frontier again."
Cons: "Flight delayed To much extra charges (seat, carry on, etc)"
Pros: "Great take off and landing. Very comfortable seats."
Cons: "That no snacks or beverages were provided for free"
Pros: "That they waited for a plane to get in and take the passengers who were already booked. Between the holidays and bad weather, it was the right thing to do."
Pros: "Was late but the time was made up in the flight. Was quick and fine."
Pros: "Personnel were great"
Cons: "Luggage took over an hour"
Pros: "absolutely nothing."
Cons: "cheap seats, dirty plane, garbage in the front pockets. Nickle and dime you to death on everything!"
Pros: "Boarding seemed to move really quick and seats were comfortable and seemed roomy."
Cons: "Flight was an hour late leaving. Check in at ticket counter was beyond packed, the line wrapped around."
Pros: "Flight was short"
Cons: "I was not informed that I would be forced to pay for a carry-on, which was more expensive than checking my bag. I checked it, which then forced me to have an additional 30 minute wait at baggage claim. Horrible experience especially due to the splitting headache from the child who was screaming louder than I ever thought humanly possible (that obviously wasn't the airline's fault though)."
Cons: "Hidden fees for carry-on bags is RIDICULOUS! Original gate was changed to the international terminal at SFO which meant getting a tram and going through a long security line again. When we landed in PHX, there was no available gate so we waited another 35 minutes. Seats are very uncomfortable and DO NOT recline at all. They also charge for soft drinks. Low budget...poor customer service...numerous delays...hidden fees...steer clear!"
Cons: "Didn't make the return flight because our first flight out of Denver didn't happen and we had to cancel the whole trip. Fees we were prepared for- but I will never trust frontier to get me to where I need to go."
Cons: "The flight was delayed 7 hours. It was horrible."
Cons: "The baggage fees are ridiculous. Your bags should never cost more than you (the customer). You try and check in online and they want to charge you more to pick a seat. The seats are tight. The tray table is the same size as my cell phone. (The smallest I have ever seen). Airtravel has reached an all time low with Frontier. I was glad my return flight was on SWA. SWA was cheaper fare, has better seats and a better table, and no baggage fee."
Pros: "Great staff. They were always smiling and very helpful."
Cons: "Tight seating on Frontier. The tray table is half the size as normal, so not even worth using."
Pros: "Everyone was friendly."
Cons: "Water wasn't free and no snacks. Had to wait at the gate"
Cons: "1. You can't use electronic boarding passes, which I didn't know until I had made it through the security line in a huge airport. They sent me back to the frontier gate, but by then I made missed my flight. 2. They charged me $100 for a new flight 3. The seats were like rocks 4. They charge for sodas and carry on bags I think one of my fellow passengers said it best when someone asked him what he was doing after the flight, "Trying to regain the dignity this airline has stolen from me""
Pros: "Everyone was friendly, will fly again soon to San Fran."
Pros: "The fact that my flight was short."
Cons: "Didn't like the newer thin hard uncomfortable seats. I understand making them thinner allows "more room for additional seats" but these seats are not comfortable. Probably not going to fly Frontier any more, definitely for a flight longer that 1.5 hours."
Pros: "The people who work for this airline were very nice."
Cons: "The chairs do not move. Everything you want or need is extra. I am very displeased with this company, I use to fly with them all the time and was excited to have booked with them again sadly their new Airbus design is nothing more than a way for them to earn an extra buck and the discomfort of their passengers."
Cons: "The seats were very basic and the tray table super small. The checked bag policy was ridiculous, had I known I would be spending an extra $65 to check my bags in, I would have flew a different airline!!"
Pros: "Hard to say."
Cons: "Hidden costs- you don't allow a carry-on & you force couples to spend more $ to sit together. This whole thing seemed like a scam."
Pros: "The hospitality"
Cons: "Angry staff, uncomfortable seating, and the poor scheduling updates."
Pros: "The crew was as helpful as possible, very kind and clearly as frustrated with the situation as we were, and did their best to make sure the rest of our flight was comfortable."
Cons: "My flight was delayed for three hours. We were loaded on to the plane, then told it would be another hour, got off the plane, got back on, and it was still another 20 minutes until we started moving. It was tiring, frustrating, and caused a lot of issues with my ride in Phoenix. I do understand, however, that many of the issues were unavoidable, such as mechanical problems and missing mechanics, but it was frustrating nevertheless."
Cons: "I had a pretty unpleasant experience with Frontier on 12/21/15. Rain in San Francisco caused flight delays. Go figure. Frontier kept us waiting for six hours then cancelled the flight. They were rude; they didn't help their customers, including families with kids, get on other airlines; said they would try to getpeople out of SFO in the next couple days! When I realized I would not get to the wedding I was trying to attend, they siad they wouldn't refund my money' When I insistedon a refund they then said there would be a $19.99 cancellation fee. Eventually, they agreed on a refund. Pretty poor way to run a business. On the other hand, when I needed to cancel my Enterprise car rental, I was able to do it in less than two minutes over the phone - no hassle."
Pros: "Had a delay"
Pros: "Nothing... Charging for baggage overshadowed everything I canceled the return and Booked on southwest. This is an dishonest, tricky, unethical company."
Pros: "Not much"
Cons: "I did not like the carry on fees of $45 per bag. Flight 1365 had some rude stewardess who in my opinion has something against Asian people. The plane landed in the wrong terminal. Taxi'ing took a long time. the seats aren't adjustable ."
Cons: "The flight was five hours delayed. When I checked into my flight 2.5 hours before the website stated nothing about the dely. Even though the flight was delaid at this time."
Pros: "It was only 15 minutes late. Security and check in were easy to navigate"
Cons: "it was late and we missed the shuttle in Phoeniz"
Pros: "Being that im a bigger guy 6'6 to be exact, i like the fact that i could choose my seat with extra leg room."
Cons: "One thing i did not enjoy was the service of the attendants and the air flow circulation. Also having to pay for my carry-on was a great deal of disrespect, i feel as passenger i should be entitled to that."
Pros: "The plane and its crew were very up to date. The crew was very affable but clearly about business. unlike that last time I flew on Frontier, this time pushed back right on the dot."
Cons: "Check in at the counter was disappointing. I had to wait while the ticket agents had "chit chat" time. The young woman who helped me didn't seem very confident. She wouldn't speak up and she made eye contact with difficulty."
Cons: "Frontier nickel and dimes you for everything possible. They advertise that they cut back on all of the luxuries to save money on the ticket itself but after all of the extra charges you end up paying more than with any major airline. Not only do they charge you for checked bags, you get charged $30 for a carry on bag, $60 if you don't check in online before your flight. You have to pay extra for pretty much any seat on the plane. My wife and I paid $16 per person to sit in the window and middle seat in the second to last row. Nothing is complimentary. They even charge you if you want more than one cup of water which should be illegal. The seats are horribly uncomfortable (think stadium seating at a baseball game). Also, the customer service over the phone is awful. The employees literally read from a script and say the same thing over and over again until you give up. This is officially the worst airline I have ever travelled with and will never choose Frontier again."
Pros: "My return flight from Houston to SFO was scheduled to depart at 2:50 pm. I showed up at noon to check in, and had to wait an hour for Frontier personnel to show up to man the check-in desk. Two of the three automated kiosks were out of order, as well."
Pros: "Frontier is cheap as hell. They charge you for baggage but aren't as bad as Ryanair. If you check in online and pack a reasonable amount of toiletries and a laptop into a travel bag, you can expect a travel experience that is superior to Greyhound for the same or less. Don't compare them to first class on Emirates, that would be unfair. Compared to Greyhound or Ryanair, it was a superior travel experience."
Cons: "Small in flight tray tables unable to hold a laptop. No biggie."
Pros: "Unprofessional boarding employees. Lack customer service."
Cons: "Prices Extra charges Bagging Crew members Flight seats"
Pros: "Overall flt experience good."
Cons: "The price on snacks were a bit much, but then again you are a business. I guess you try to get as much from passengers as you can."
Cons: "Delayed departure."
Cons: "Cost of carry on too high. Delayed flight. Flight attendants rather rude."
Pros: "The crew was great, very helpful and friendly!"
Cons: "No free cookies. The kid behind me kicked my seat too many times."
Pros: "The people on the counter were very helpful and cooperative"
Cons: "I've never felt more tricked into paying more money after my initial ticket purchase. The seats are way too close together, the boarding process doesn't make sense, and it was just all together a frustration experience."
Airlines flying from Louisiana to Phoenix have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Louisiana to Phoenix
Masks required on board, masks provided on flights from Louisiana to Phoenix
Social distancing seating
Middle seats unavailable to book on flights from Louisiana to Phoenix
Testing for antibodies, testing for symptoms for flights from Louisiana to Phoenix
Waiving of change fees. Search flexible flights from Louisiana to Phoenix