United staff worked with me to book a round-about itinerary on a different airline that got me to my destination within 8 hours of the original flight. Progress announcements were made at regular, predictable intervals.
My flight was cancelled an hour after scheduled takeoff due to mechanical issues. The plane was actually repaired, but the time it took to do so exceeded the flight crew's hours. I understand the practical implications, but in the moment it did feel maddeningly bureaucratic.
Food was good
I was on a business trip and needed internet during this 10 hr flight from London to San Fran. Paid 40 bucks for internet and got abt 15 minutes of it. Extremely frustrating. Flight attendants bewildered about what to do about it.
Good experience, no issues.
Short flight, so no food or entertainment.
Service, boarding, pilot capability; all positive things with no complaints. And yeah, I got the whole can of soda.
As a tall fellow of 6'3'', Seats on united are very close together and knees are constantly under pressure from the seat in front.
No being able to book seats easily and having to phone in for this
The low price! It was on American Airlines which the same flight was more expensive. Professional flight attendants
Cramped seating but can't really complain because of the price
Nothing at all
It was very hot inside the plane and dificult to sleep No breakfast when we arrived in Brazil In Lima, after the flight from Miami, the period for the connection to Brazil was very short. At the airport, when I inquired about attention to get through the security line, the answered was that we have to ask for permission to pass before the passagens that was waiting in queue.
Last minute cancellation and reschedule if original flight with 20 people hounding the gate for standby status. Craziness. These last minute revisions mist stop
On time. Jet rather than a turbo-prop plane. Quick flight.
Somewhat haphazard boarding. Not even a cookie for a snack.
|Flights Arrive in||Austin Bergstrom|
|Flights Depart from||Lubbock|
|Airlines||United, American Airlines|
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