|Flights Arrive in||Los Angeles|
|Flights Depart from||Lubbock|
|Airlines||United Airlines, American Airlines|
Cons: Crew was late. Delayed the flight by 45 minutes.
Pros: Crew was great. Food was ok. Seats were nice
Cons: It was good. I’m satisfied
Pros: Seats were very comfortable in first class. Very happy with that experience for short haul flight. Enjoyed the service. Flight attendant checked on me multiple times and offered beverages.
Cons: Snack/food choices.
Pros: Seats were comfortable
Cons: One flight attendant a little short with customers or maybe just dry humor, hard to tell. My daughter did not want to talk to him entire trip because of earlier altercation. It would be great if United could put in foot rests in economy and economy.
Pros: On time, rare for a full flight.
Cons: A little quicker on the baggage upon arrival would have been nice.
Cons: No concerns What I expected for a quick flight
Pros: Short flight.
Cons: Flight got delayed several times. Had to reschedule flight.
Pros: Equipment was adequate. I liked the on board emergency instructions!
Cons: Boarding was chaotic—no lines, just a mass of people all trying to get to the same place.The crew did their job but weren’t particularly friendly.
Pros: Crew was friendly.
Cons: 4.5 hour flight to international destination and no meal provided. As usual, if you want a snack pay more. Slow chaotic boarding.
Cons: Departing on time...30 minutes late.
Cons: The fact that United forces basic economy customers to check carry-on luggage is nothing but a cash grab. Some of the overhead compartments were completely empty yet they force you to pay ?30/ bag. They also gouge you an extra $25 per bag if you bring your carry on to the gate.
Pros: The crew, and boarding process was good.
Cons: The snacks are really bad.
Pros: Onboard, sat down & fell asleep.
Cons: The tv/entertainment system does not seem to have a FF/RW function. So if you have seen the beginning of the movie playing on the previous flight, you have to sit through it again.
Cons: Ground crew and in Jamaica was horrible. They asked me if I have flew United before when I asked her a question.
Pros: ANA was excellent in getting us on an earlier flight-
Cons: Unfortunately, they sent us to the "wrong" security checkpoint- at the opposite side of the airport. From the checkin desk, we were told to go to the NORTH security checkpoint. Walking the terminal again from where we came, we passed the SOUTH security checkpoint and made it another 5mins to gate.
Pros: Calm no crowd organized and perfect
Pros: Comfortable seat
Cons: Umm, maybe a tv in the headrest
Cons: The flight was delayed twice and ended up arriving hours after schedule. I get sometimes this happens. I was frustrated bc we were boarded and seated, ready to taxi with no pilot! It took another 30 minutes to get one! I realize when flights are late there are ripple effects but this was excessive.
Pros: The window seat of this plane is so closely placed to the window that you can hardly sit straight up and down. Food is non existent and one drink offered in 4.5 hours is bad service
Cons: Virtually everything
Pros: I liked the big 787 plane and the in flight entertainment with individual TVs!
Cons: Not a huge fan of the captive audience announcements for the credit card and the meal pre-orders
Pros: This plane has more space than larger plane, was more comfortable.
Cons: If the flight had not been cancelled!
Pros: It was a united operated flight with a united airplane and crew. Seats and space were much more comfortable.
Cons: Better food options, better quality snacks.
Pros: We landed 45 minutes early!
Cons: Nothing extra but great crew. The seats on the new plane barely recline so that’s a bit annoying but overall a good experience for an airline that doesn’t have the best reputation
Pros: Yes, crew were great, seat was okay
Cons: Have life vests on board for the crew, was delayed over 2 1/2 hours on run way!
Pros: Amenities. And courteous crew
Cons: Choice of Vegeterian options
Pros: Safety of the flight, the route
Cons: The remote for the AV was so torn. I coukdnt even use it
Cons: If the flight had not been cancelled!
Pros: Nice crew. Frequent updates regarding turbulence. Early arrival.
Cons: There could have been entertainment and/or WiFi but it was broken.
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