It was a no frills flights, but had to pay $162 extra for one bag! Cheap flight but no drink either!
Volotea cancel my flight and never refunded my money despite many attempts by me to get it back. I will never book with them again.
Excellent and way much better than the last two flights I made with Swiss and with BA. It is amazing how much difference a well trained and polite team can make. Hats off Volotea !
Erreur sur les cartes d'embarquement Pour 2 passagers Impossible de s'enregistrer pour 1 passager
Peccato che di inverno non ci sono dirett nantes Catania. Volotea è molto affidabile
Du retard(2j) et inconfort des fauteuils que je n’ai pas apprécié. Par contre , les hôtesses sont accueillantes
A technical delay caused us to miss our connecting flight which resulted in an additional nights stay which cost us $225 as well as $800 to get on another flight. Absolute BS. I’ll never fly them again
3h10 de retraso, espera para embarcar en el hall después de enseñar billetes y fuera delante del avion
Use less plastic. Use biofuels. Use solar panels and electric vehicles.
We had pay 50 euros taxe bagage to aéroport and we have already pay with kayak option bagage cabine It is not normal Bad service of kayak
Excellent. Thanks to United Star Alliance, since economy was overbooked, I’m grateful to have been upgraded to Business Class.
Good plane, excellent food, crew and entertainment. Seats in business could use an upgrade
Disaster. Downgraded. Zero apology. No effort or coordination between gate and crew. Awful seat blocked by door emergency slide box. Iberia is a mess. App never works. Avoid this airline.
We departed late but made up most of the time in flight. Our ticket was pure economy, so it wasn’t anything fancy; however, I heard that we arrived in Madrid at the exact same time that First Class passengers arrived! Overall, our experience was similar to what we had on other American Airlines transatlantic flights - good value at a reasonable price. We were even able to get our carry-on baggage onto the plane without needing to gate check it.
Flight was OK. Waiting for luggage in Madrid for 55 minutes, unacceptable
Transportation from gate to airplane was poor we stayed in hot bus for 20 minute no vantilation
The crew were friendly and helpful. Iberia lost our luggage on arrival, Friday and we didn't get it until Sunday at 10:00 p.m. local Malaga time. I also paid $382.80 for seat assignments but two out out of the four were not together. Iberia mentioned that it was because the plane was delayed in Madrid before our flight began in LAX. They should compensate us half of my payment.
We liked the flight but while we purchased an aisle seat, our seats had a different configuration on this flight. A fellow passenger suggested that the airplane had been changed. Too bad we were not informed and had no chance to modify our seat preferences. We were stuck in the window and middle seats with no chance to walk around and go to the bathroom without disturbing our sleeping fellow passenger.
Boarding an international flight via several sets of stairs and shuttle busses to the tarmac even when multiple jet-bridges were empty at Madrid airport (the hub for Iberia) was not pleasant. I was fine, but a lot of elderly folks and families with kids were struggling. A bad way to start a flight. Business class seats were nice, although not cleaned well from the prior flight.
The flight was great; I don't see any area of improvement.
Nice to fly out of Orly smaller easier to navigate airport. Being able to receive boarding pass well in advance of trip was comforting to know all travel was in order.
Liked. The check-in was pretty quick as they had 5 desks working.
Generally a good experience except for boarding in Naples on the flight back to London. We were all standing around for at least 20 minutes maybe longer as there was no seating.
Seats, WC,sizes for today's generation adults, and if technical problems arise a complimentary coffee, water nice for waiting one hours, the rest is perfect (pilot and cabin crew)
Boarding was smooth and quick. Flight departed on time. Equally evacuation upon landing was from both the front door and the back doors. Bags were on the conveyor belts before I got there. Excellent service.
The terminals are far away, be prepared to walk. Also, You climb stairs to the plane since there are no aero bridges. Boarding was haphazard not in multiple groups, so stand in line early. Hard to find place to stow cabin baggage if you are behind in the line. You can purchase food on the plane. There are vegetarian options.
First -the flight was late - more than two hours Second, not even a bottle of water at bord to give for free for this inconvenience. Three-at landing ive realised that I've lost one of my ear plug headphones and been very desperate to find it with my torch, the crew not helped at all more than that they asked to leave the plane as everyone did before me. This was the last flight from that day- extra 5 min for me with a bit of help from crew - would have bring a super review. I guess this days humanity disappeared!
I got caught using a stolen credit card number. Michelle Siziba is my name Nice to London Gatwick on 7/31/25.
Not happy with price of luggage or that we had no choice but to pay whether cabin or hold. I didn't book seats but this is unnecessary extra money along with suitcase
We accidentally purchased twice the bags we needed. Our fault, but the ticket was not clear to us, and it asked us to purchase bags at checkin. When we notified them to get credit back at the airport, they said to contact customer service. We flew the flight and then contracted customer service. They said no credits after the flight has flown. Not customer service oriented at all. They know we didn’t check that many bags and kept our money for a service they did not provide. Be aware and very careful of what you are purchasing from them because they will not make it right if there is an error.
