Good service at gate and on board
Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight
Cabin crew very friendly and caring.
Airport services and lounge are OK.
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
Madison Truax Field (MSN) United States
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